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Comfort Inn & Suites near Long Beach Convention Center

Certificate of Excellence
2.5 of 5
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200 E. Willow St., Long Beach, CA 90806
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Comfort Inn & Suites near Long Beach Convention Center
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Ranked #3 of 58 Hotels in Long Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
evshannon El Paso, Texas
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320 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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El Paso, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The room was amazingly clean, fresh; with wonderful pillows, coffee. Bathroom spotless. You could tell the cleaning personnel was on top of things. The hospitality at the desk was wonderful. Heck, when I called to make reservations the clerk was wonderful, understanding and courteous and informative. These folks know the meaning of hospitality. The place was quiet, lovely, and frankly,... More 

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have spent many comfortable nights where I have received courteous service and a warm welcome. I would highly recommend this location based on my pleasant experiences with the staff. Kudos for your hospitality. - Dr. Ashleigh Molloy

Was this review helpful? Yes 1
comfortablelb, General Manager at Comfort Inn & Suites near Long Beach Convention Center, responded to this review

Greetings Dr. Malloy, Thank you so much for choosing our hotel and taking the time to comment on your stay. We strive for a positive experience for all of our guests and we are very pleased to hear we delivered. It was a pleasure having you. Til we see you again! Myrtle A. General Manager Comfort Inn and Suites, Long... More 

Lucedale, Mississippi
Top Contributor
83 reviews 83 reviews
54 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed March 11, 2015

As I have said before, the real way to judge if a hotel is good or not is if you’d stay there again. My first stay at this hotel was excellent so I chose it again while in the area on business. Once again, I was not disappointed. Check in was very friendly. I believe her the clerk’s name was... More 

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comfortablelb, General Manager at Comfort Inn & Suites near Long Beach Convention Center, responded to this review

Hello, First of all I would like to tell you much your kind words mean to us, especially after a 2nd review! Our staff works very hard and your feedback encourages them to continue providing an enjoyable experience for our guests. I'm glad you found the bed comfortable and enjoyed the full breakfast in the morning. I will be sure... More 

Queenstown, New Zealand
Contributor
12 reviews 12 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 9, 2015

Better than expected, the place was very very clean and quite modern , I enjoyed the breakfast free wifi and the bed was like sleeping on a cloud, definitely recommend staying here .everything is close however use a taxi at night as the streets are a little dangerous.

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comfortablelb, General Manager at Comfort Inn & Suites near Long Beach Convention Center, responded to this review

Hello, Thank you for taking the time to review our hotel! I'm glad to know that you enjoyed the free deluxe hot breakfast which includes 21 menu items as well as the free wifi. It would be a pleasure to have you here again on your next stay in Long Beach! Have a great day, Myrtle A. General Manager Comfort... More 

Pahrump, Nevada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2015

Due to a family emergency, I found I had to find a hotel near the VA Hospital. Not familiar with the area, I looked up various places. Prices too high, bad location then I found Comfort Suites. The location was close to the hospital, the look of the rooms in their website was spacious and well decorated and the price... More 

Was this review helpful? Yes 1
comfortablelb, General Manager at Comfort Inn & Suites near Long Beach Convention Center, responded to this review

Hello, Thank you for taking time to review our hotel. I am very pleased that you found our hotel location convenient to the hospital, grocery store, bank and that you appreciated our spacious rooms. We are so grateful for the kind compliments you've provided for not only our hotel, but our staff. It is always rewarding to know that we... More 

Burlington, Canada
Top Contributor
86 reviews 86 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 1, 2015

Located near shopping plazas. It is like a Motel complex and has a pool in the center court. The front desk staff is friendly and helpful. Parking is free. Rooms are large, have a kitchenette, free WiFi, but are dated and the beds feel and sound as if they are made out of Straw. The California shutters in the room... More 

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california
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 1, 2015

We booked one night before the flea market to be close by. We thought is would be a place to sleep. We were pleasantly surprised to find a spacious and very clean room. The staff were very customer friendly and they offered a nice breakfast and coffee. The security cameras show every angle of the building at the front desk.... More 

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comfortablelb, General Manager at Comfort Inn & Suites near Long Beach Convention Center, responded to this review

Hello Ilene, Thank you for taking time out of your day to review our hotel! We do offer quite a lot of amenities for the price. In the rooms include microwave, refrigerator, coffee maker and just as you noted a free full breakfast, coffee served 24/7, as well as security cameras surrounding the property. Our staff is always appreciative of... More 

Palau
1 review
4 of 5 stars Reviewed February 26, 2015

I stayed at the hotel from 2/19-2/23...I got to the hotel around 7:00am and the front desk guy, Mauricio was very helpful and was able to provide a room for me that early in the morning. He even went on to say that the room is right next to the road so traffic noise is a bit much, but he... More 

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comfortablelb, General Manager at Comfort Inn & Suites near Long Beach Convention Center, responded to this review

Hell Kadoi R., Hello, Thank you for taking the time out of your day to review our hotel. It is always a pleasure when a guest points out compliments our service and we appreciate it! I will be sure to pass this on to Mauricio as well. I'm' glad your stay was enjoyable, and you that our location near Albertsons... More 

Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 20, 2015

I booked a night with this hotel cause it was the closest to my work conference. I have to say i was kind of surprise with the room, but the customer service didn't surprised me at all. I was very tired after driving so all i wanted was a fast check in. I wasn't even looking for a good customer... More 

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comfortablelb, General Manager at Comfort Inn & Suites near Long Beach Convention Center, responded to this review

Hello Lindsey B, Thank you for taking the time to review for our hotel. I'm glad you noted the convenience of our location and that you enjoyed your room. Here at Comfort Inn and Suites of Long Beach, we strive to make our guests feel welcomed. I want to extend my sincerest apologies for the service you received upon check... More 

Mow Cop, United Kingdom
Top Contributor
97 reviews 97 reviews
68 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed February 18, 2015

Stayed here a few years ago and it was OK, however, its tired and jaded now, it needs investment. I was about the room in bare feet, when I got into the shower the next morning, black water was oozing from my feet, as the carpets are so dirty. Feels quite secure as access to the rooms is via gates... More 

Was this review helpful? Yes 1
comfortablelb, General Manager at Comfort Inn & Suites near Long Beach Convention Center, responded to this review

Hello, Thank you for bringing this matter to my attention. I am disappointed to find that your room was in that condition and I want to extend my sincerest apologies. Please be assured that the issues you've raised have been addressed with our employees. I would love to speak to you directly about the matter at (562) 426-7611 or at... More 

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