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Hotel Maya - a DoubleTree by Hilton Hotel

Certificate of Excellence
3.5 of 5
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700 Queensway Drive, Long Beach, CA 90802
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1 room 1 guest
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Hotel Maya - a DoubleTree by Hilton Hotel
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1,037 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
See the most recent reviews
Atlanta, United States
1 review
5 of 5 stars Reviewed April 2, 2014

Recently I attended a conference for my job, which was held at the Maya Double Tree Suites in Long Beach. I had been travelling all week, and headed from LA to Long Beach on Friday afternoon to check in and begin the conference on Sunday. Was a a little bummed I had to be away the weekend. However, when I... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

We love to surprise! There is nothing better than feeling lke you are on vacation while working. Come back again this time for a real vacation! More 

Portland, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 1, 2014

We stayed overnight at the Hotel Maya and enjoyed dinner and breakfast in their excellent restaurant, Fuego. Accommodations were comfortable and well appointed. Food was delicious and ample. We wish we could have stayed longer as the on-site property amenities seemed quite lovely - beach area, pool, fire pits. Excellent hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the excellent comments. We are so happy you enjoyed the hotel and hope you come back for a longer stay next time! More 

Rocklin, California
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 29, 2014

Great location right on the waterfront, with a nice walking trail, albeit short. It's lit up outside at night and so walking seemed safe and it was pretty. My room was very clean, large balcony w/chairs/table. Nice touch having a robe in the closet too. The grounds are lovely, lots of flora/fauna, and a sandy area w/firepits and cabanas. The... More 

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great feedback. We are glad you enjoyed it. Building 4 i next to the pool so I beleive you meant building one is farthest from the pool but close to restaurant and fitness center. Come back soon. More 

California
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 28, 2014

This is my 3rd time here and the Maya never disappoints. From the moment we arrive we are greeted with a smile from the front desk staff. They are always willing to accommodate our needs. This place just has this cool vibe to it. Hector the pool bartender works hard and makes a great poolside drink. The hookah bar was... More 

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the great comments and we jsut love that you find us irresistible. We hope to see you on your next cruise out of Long beach. More 

Ashland City, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 28, 2014

Clean, great location, and offer many ammenities. Breakfast by the bay, fire pits with relaxing sofa's, bay side area. Beds comfortable. Very quite and relaxing. My family enjoyed the pool, hot tub and cabana's

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

we are so glad you relaxed here with us and your family. It is a perfect place with something for every member of the family to do. Hope to see you back here again soon. More 

San Jose, California, USA
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 26, 2014 credit card Amex Card Member Review

We very much enjoyed our stay at the Hotel Maya in Long Beach. We had a view of the Queen Mary and the local harbor. Quite interesting rooms in section 4 with tall vaulted ceilings and pleasant décor. We will be coming back in the near future.

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great comments and we hope to see you again soon! More 

1 review
4 of 5 stars Reviewed March 26, 2014

The Hilton Maya Hotel is a perfect stay in Hawaii without going all the way to Hawaii! The decor, tropical landscape, beach and pool setting, plus beautiful ocean views make you feel like you are in the Hawaiian Islands. It has a special setting to get married by a waterfall with the seaside view and celebratory spaces for that perfect... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Aloha for the great review. We hope to see you back here again soon! More 

Long Beach, Benin
1 review
2 of 5 stars Reviewed March 26, 2014

We asked for an early check in and got it, the service was good upon arrival. We got to our room, and the previous persons trash was still there. It's like the cleaning crew just took a breeze through the room changed the sheets and ran out. We had to pick up the trash from the couch, hair ties and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests to walk in to a bathroom with fresh towels and spotless bathtubs and showers .... More 

Calgary, Alberta, Canada
Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed March 25, 2014

We stayed at the Hotel Maya before going on our cruise to mexico. The staff here are outstanding! They went above and beyond the entire time, from the front desk, to the bell hop and the resturant staff. The rooms are large and well maintained, the resort is quiet and there where plenty of outdoor spaces to explore and lounge... More 

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks...we are so happy you loved it! More 

Daytona Beach, Florida
2 reviews
5 of 5 stars Reviewed March 24, 2014

We stayed at the Maya from 3/12/14 to 3/19/14. The room was large, clean and the view was fantastic. We were looking out over the outdoor sitting area towards the Queen Mary. Service was perfect from top to bottom. Everybody was nice and made us feel welcome. We also enjoyed the pool and sitting areas. There were other private activities... More 

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review...come back to our coast again soon! More 

Hotel Review Summarization

What travelers say

  • Queen Mary(31)
  • Very nice(16)
  • Pool area(5)
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The Hotel (111)

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Dining (4)
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Other (8)
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