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All 58 Long Beach hotels

Hotel Maya - a DoubleTree by Hilton Hotel

3.5 of 5 Hotel   |   700 Queensway Drive, Long Beach, CA 90802
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Ranked #13 of 58 Hotels in Long Beach
A recent review
4 of 5 stars Reviewed September 5, 2013
12JudyJ Orange, California
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865 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
See the most recent reviews
Orange, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 5, 2013

The location on the bay was great with amazing views, however difficult to navigate to due to poor street and hotel signage. The food was great as well as the service. Front desk help was exceptional to all guest. Plenty of areas to sit and visit with friends. Very comfortable.

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for he comments....we have asked caltrans for years to help with signage but it is hard to get them to do anything. For now, we are the hidden gem! More

Algonquin, Illinois, United States
1 review
4 of 5 stars Reviewed September 5, 2013

We decided on this hotel bc it was walking distance from the festival and the Queen Mary was sold out. Turns out it was a blessing in disguise bc Queen Mary didn't have a/c or a pool. Hotel Maya perfect. We got a 1st floor room that walked right out to their mini beach area (no swimming, but you wouldn't... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great comments....we are happy you had a great staycation! More

Long Beach, United States
1 review
4 of 5 stars Reviewed September 5, 2013

We reserved 2 rooms and 1 of the rooms had a non working faucet. It would be nice to have a janitorial service check for those types of things. Overall, desk staff were the absolute best from beginning to end! They were 5 star service. Fuego restaurant had a couple of non friendly employees. Cookies are always a plus!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the comments..the cookies are awesome. We will pass your comments to the front desk and Fuego. If you could email us any details about fuego at greg.guthrie@hilton.com to help us research your experience and improve, we would appreciate it! More

Manteca, United States
1 review
5 of 5 stars Reviewed September 5, 2013

Friendly courteous staff FREE public transit bus service Location is fantastic-Beautiful view of the Queen Mary $1.00 Water Taxi Hotel is sitting right on the water with a great harbor view Lots of great restaurants and activities right across the harbor

Review collected in partnership with DoubleTree by Hilton

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great comments and feedback....come back soon! More

New York City, United States
1 review
4 of 5 stars Reviewed September 4, 2013

This is a great, quiet spot with a view of the bay, the Queen Mary and Long Beach harbor. The water side pool and bar & restaurant have amazing views. The rooms was nice and quiet. Although the bathroom is small they are newly renovated.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great comments! More

Anchorage, Alaska
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 3, 2013

We stayed at the Hotel Maya for a couple nights after our cruise to the Mexican Riviera. The hotels location is ideal as it is within walking distance to all the attractions on the waterfront. Our room was very clean and nicely decorated. The grounds to the hotel are very pretty at night I loved the lights and the fire... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Who doesnt love the warm chocolate chip cookie? We are so glad you liked you post cruise stay and enjoyed the pretty property. Come back again soon! More

Manteca, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 3, 2013

The hotel staff was outstanding, friendly, and courteous. They made you feel welcomed. The hotel is very nice, clean, nice landscape and a great view of the Queen Mary and LB Harbor. Long Beach is a great city to visit. They have a free Passport bus line. It takes you all over downtown for FREE. Clean Hybrid buses. LB also... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

I am glad you liked the staff as we love our guests as well. One of our other favoriate things is the water taxi as well. The dollar boat ride is just as fun as a bay cruise and the free busses take you everywhere in downtown. Where else can you say that. Come back and explore again! More

anaheim, United States
1 review
4 of 5 stars Reviewed September 2, 2013

Although the Maya has a few problems their staff is not one of them. They are always, courteous, friendly and efficient. Every request I made was taken care of, including dickering over where my room was located.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great comments on staff and hotel. Come back soon! More

Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2013

We stayed two nights at the hotel and had a beautiful room facing the water. We had reserved the hotel through the site on the Internet and were very pleased with the check-in. The room was very large with a king bed and a sofa. The bathroom is very small but there was space for everything. The air conditioner was... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

We love our Hilton Honors memebers! Thank you for the comments. As the hotel was originally built back in the 70's the design does not easily provide for a different type of AC unit very well. The AC's are new but of an older design and yes are louder than what most are used to now. We are looking at... More

A TripAdvisor Member
4 of 5 stars Reviewed September 2, 2013

The maya hotel is wonderful. I love the mini beach and fire pits the most. Staff was excellent. Location provided any excellent view of Long Beach, CA. I only wish the carpet was cleaner in my bedroom entrance and the parking garage exit ticketing system worked only 10% of the time for my room key. These items were minor comparied... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Excellent! We love that you love it. The parking fills up entirely as we are located right next to the Queen Mary a very busy tourist destination. If we didnt charge the lot would be full daily and we would have no space for any guests. There is an alternative public lot on the other side of the residence inn,... More

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Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Drive, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
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Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel

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