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Hotel Maya - a DoubleTree by Hilton Hotel

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700 Queensway Drive, Long Beach, CA 90802
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Hotel Maya - a DoubleTree by Hilton Hotel
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Hotel Maya - a DoubleTree by Hilton Hotel
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938 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, Texas
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

my wife and I stayed in long beach for 1 night after flying in from LAX. We wanted to drive thru the beach towns and up the coast on our way to Santa Barbara the next day, saw hotel maya, and thought it would be a fun place to start the trip. It was great. After arriving pretty late that... More 

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Richmond, Virginia
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

We arrived early (just before noon) and were greeted warmly. Said our room wasn't ready - understandable at this time of day - and helped us unload our bags. I left to return our rental car (leaving on a cruise from the hotel) and before I got back they had put us in a very nice room with patio overlooking... More 

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Roseburg, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful location. Right on the waterfront. Great views. We stayed here due to the location to the cruise terminal and we could leave our car here in a semi-secured location and they also a offered shuttle service. The room was clean and modern. Free Internet access. It was a great stay.

Review collected in partnership with DoubleTree by Hilton

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Fresno, California
Senior Contributor
21 reviews 21 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Hotel was booked for an overnight stay for work; even tho, pleasure/enjoyment is a factor, too. The price was surprising for the overall layout of the hotel; however, because of a work delay, had to book another night and price went up. And, both nights..weekdays; however, possibly because 'St Paddy's Day' was the second night stay, that's probably the silly... More 

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the great review!!!!! We love that you found us and enjoyed all we have to offer. Come back soon. More 

Ventura, California
Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed one night after visiting the Long Beach Convention Center. The Maya is NOT near the convention center like some hotels, but I'm so glad we chose it. Other friends stayed close to the Convention Center and were jealous of our view and the awesome grounds of the Maya when we showed them pictures. Taking a... More 

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your great feedback...the directional signage has always been an issue and we have worked on it with city over and over. We will continue to push for improvements. We are so glad you enjoyed the property and your room. The Maya really is the perfect complement to a day at the convention center as you can relax... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Directions to get into the hotel are confusing. There might be one sign to help with. The hotel is blocked off, there is construction stuff in the parking lot, long wait at the front desk, hotel bar smelled like puke, our toilet wouldn't flush and we didn't have any extra toilet paper. The employees are all very nice and courteous.... More 

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the feedback and we will address the areas of concern immediately. We certainly hope you return and give the Maya another chance as we will finish our renovation in May and all signs of construction will be gone. Thanks again. More 

Glendale, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Far out of the hustle and bustle of California traffic. Beautiful scenery of the marina and Queen Mary. Clean, comfortable. Enjoyed nights by their fire pit and the wonderful Fuego restaurant. We would definitely stay there again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

We agree it is a perfect Romantic getaway and we do get lots of proposals made here. We are glad you enjoyed it and relaxed around our fire pits. Come back again soon. More 

Eagle Mountain, Utah
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon arrival Alexander at the front desk was very helpful and accommodating my families needs. The hotel is clean, comfortable and modern. We had spent a few days at Disneyland, and we were ending with a night here and spending some time at the beach. Really close to some great beach spots, and lots of choices for food. We are... More 

Was this review helpful? Yes 2
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the feedback and I will pass on the comment to Alex. We are glad you enjoyed it and we hope to see you again. More 

nottinghamshire
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights prior to a cruise. I suppose our tour operators chose it for its location as it"s reasonably close to the cruise ship terminals but apart from that it is little out of the way. There is a shuttle bus between the Queen Mary (which is virtually next door) and downtown Long Beach... More 

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your comments. I am so sorry you did not like Long Beach at all but we really have lots to offer in this great waterfront city. It seems like perhaps your tour company told you you would be in downtown LA but I assure you, Long Beach is far more relaxing and enjoyable. As far as the... More 

Bullhead City, Arizona
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After having stayed at the Hotel Maya in 2012 pre-cruise, we booked our group to again stay at this great property. We selected rooms on the ground floor in building 1, and were pleased to find the same experience as before, clean rooms, friendly & helpful staff, and a great atmosphere. The rooms are spacious, clean, and well appointed. Upon... More 

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the excellent review and for coming back to stay with us again! We will see you on your next stay! More 

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