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Hotel Maya - a DoubleTree by Hilton Hotel

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700 Queensway Drive, Long Beach, CA 90802
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Hotel Maya - a DoubleTree by Hilton Hotel
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1,136 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed for one night pre cruise on the Carnival park and cruise rate. We are Hhonors gold and checked in online to a water view room. On arrival we were upgraded to a balcony room. All services were excellent: check in, checkout, shuttle service to port. This was so easy and convenient! The room was quite large and comfortable, and... More 

Helpful?
Thank ypratt
Atascadero, California
4 of 5 stars Reviewed yesterday NEW

The hotel and resort is well-suited for a group that wants to enjoy the bar, restaurant and coastal views. If you are simply wanting to sleep and stay for a night to see the surrounding area, you can find a hotel a little less expensive

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank suedariz
Riverside, CA, United States
5 of 5 stars Reviewed yesterday NEW

The staff and amenities made this place what it is, even beyond the wonderful location and view and rooms. The only difficulty I ever had, and I didn't even report it because I was busy and enjoying the other things, was the internet slowness and it made my Outlook Express function erratically.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amy P
London
Level Contributor
80 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here as part of a convention. This would not normally be my type of hotel - it has a faux Mayan theme (hence the name). I far prefer chain hotels. It is stuck out in Long Beach and is a good half hour walk to Long Beach proper. There is a free bus which runs from the back... More 

Helpful?
Thank RoyalSilk
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the feedback in regards to your stay. I certainly apologize for any confusion however your stay was not charged to your card at check in. As is very customary among all of the major hotel chains, and we are part of the Hilton hotel chain, we place an authorization on your card at check in with the... More 

Long Beach, California
Level Contributor
158 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We attended a party in one of the banquet rooms at the Hotel Maya. I just love this hotel. The restaurant, Fuegos?, had a great atmosphere with delicious drinks and food. I love the view of the Long Beach skyline.

Helpful?
Thank thomas v
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for your great review...Come back soon! More 

Leesburg, Virginia
Level Contributor
91 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is funky and offbeat without being obnoxiously hipster. I love the decor, the high ceilings and the very attentive staff. If you get a water view balcony room, you will LOVE your views of the harbor and Long Beach, especially at night when the bright lights up in cool colors. You'll see boats coming and going, there are... More 

Helpful?
Thank SuperZeeeeeeee
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

I love your comments and review...it's almost as if you are writing my advertising copy. Love it that you enjoyed the hotel exactly the way it is supposed to be enjoyed. Please come back soon! More 

Long Beach, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

TV and HDMI input didn't work. Someone came to fix problem but wasn't able to. I asked for a rate adjustment and for someone to call me. I had to call back to speak with the GM/VP - then was transferred to a clerk. They offered a few more Hilton points but no rate discount. I am a Hilton Diamond... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard B
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your message and I certainly apologize however I am the GM/VP and you never spoke to me? Your stay occurred obviously on Sunday night when the LA area experienced record breaking winds of up to 50 miles per hour. This knocked out our TV receivers and power to over 40,000 customers around the region. On Monday morning... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is what I called "Heaven on Earth". This place is magical. As soon as you get there it gives you a sensation of freedom, unbelievable. This resort is absolutely beautiful! When we checked in we were greeted by a friendly gentleman by the name of Noor. He was very helpful during the check in process and made our stay... More 

Helpful?
Thank Aaron G
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your wonderful comments and I will pass them on to Noor. We are glad you had a great stay and hope to see you back here again soon. More 

Aurora, Colorado
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Clean room, soft towels, cozy bathrobes, Keurig coffee maker and great location...love the decor. I took some time to wander after dinner to enjoy all the unique art throughout the hotel. Great sunrise from our room.

Helpful?
Thank TurtleandKittyTrips
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Love your review! Thanks and come back soon. More 

Ventura, California
Level Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Chose this Long Beach hotel partially because I had stayed there many years ago; at that time it was showing some signs of age and neglect, but was very affordable. I'm pleased to say that the Hilton people have put some serious money into the place, and it's now more than spiffy. Our room was very spacious and well decorated,... More 

Helpful?
Thank DonaldYokum
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the feedback and comments. We love that you love the new renovated hotel. We agree that it is not easy to find but have been working with the city to get better road signage. I suggest for anyone reading this to print directions from our website not map quest. More 

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