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Hotel Maya - a DoubleTree by Hilton Hotel

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700 Queensway Drive, Long Beach, CA 90802
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1 room 1 guest
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Hotel Maya - a DoubleTree by Hilton Hotel
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1,032 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
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bakersfield, CA.
Level Contributor
161 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The rooms have new wood flooring. It is so much nicer than the stained worn out carpet from before. Beautiful entry doors to your room with touch pad entry is nice. I have not noticed any other updates in this room, #3105. This location is ground level with no neighbors on one side. You can walk off your patio onto... More 

Was this review helpful? Yes
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

It was great. Beautiful wedding location. Room was fantastic but we could have done better with a microwave in unit. Staff were very nice and the food was awesome. The two days stay was definitely worth it. My family was happy

Was this review helpful? Yes
Long Beach, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

I thought the hotel was fine. Room was clean, was able to connect to internet and work, in room dining was good as well. Delievered on all the expectations I had for my business trip. Would certainly recommend this hotel as an option for business travelers.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the solid review. We appeal to both business and leisure travelers so we are glad you found us on your business trip. Come back soon and enjoy the waterfront pool, cabanas and fire pits. More 

dublin, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

I have stayed in Long Beach a few times, this was truly one of the nicest locations in the area. The hotel was comfortable and close to downtown. The hotel is fairly small, but easy to get around. The view was spectacular, the bed was comfortable and even with families around it was quiet. For the price I think it... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the beautiful review! We are glad you enjoyed it and hope to see you back soon. More 

Huntington Beach, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

I can't remember ever having such excellent service from every member of the staff. The woman at the front desk (I think her name as Ana) was amazing. The server in the restaurant remembered me and what I enjoy drinking. Everyone I had contact with was wonderful. My kudos to all of them.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great feedback. I will pass the compliment on to Ania. Come back soon. More 

Del Mar
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

We were here for a business meeting. Our room was nice, nothing fancy. The best thing about the hotel is the location. You can walk to The Queen Mary and they have shuttle that will take you to nearby restaurants in downtown Long Beach. The aquarium isn't far either. The cruise terminal is also very close. It looks like most... More 

Was this review helpful? Yes 2
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the good feedback. We definitely have beautiful views. We appreciate your loyalty to Hilton and always love our Diamond members. Come back soon. More 

Yucaipa, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The room was small, desk chair had stains on the seat, no place to eat if you wanted to get room service, the floor was dirty. I've stayed in much nicer 3 star hotels then this one and paid allot less. The pictures of the room are deceivingly smaller then what they appear to be. Not worth the money...

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the feedback. We have just recently ordered all new desk chairs to complete our renovation from earlier this year but they have a few more weeks until they arrive. I apologize if the condition of yours was sub standard. I am a bit confused about your food comment as we have Fuego restaurant and bar, the pool... More 

Long Beach,CA, United States
1 review
5 of 5 stars Reviewed 1 week ago

We recently stayed at Maya for 1 night for our anniversary. All the staff were outstanding and Jackie who was the waiter at at the restaurant was more than above excellent. We will stay at Maya again and recommend it to others. All of you are a 10. Thank you for a wonderful stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Happy Anniversary! We are so happy you enjoyed it. Jackie has been here 34 years and is a wonderful and welcoming employee. Come back to celebrate again next year! More 

Leeds, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I stayed here for a few days before catching a cruise (the cruise terminal is very close by). We were really impressed by our room, two queen size beds (with great sheets!) that had a view out over the water. Perfect after a long haul flight. For us the location was brilliant because of our cruise, but... More 

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the great review. We are a perfect choice for the cruise goer and even better for a longer stay pre or post cruise. Come back and stay with us again soon! More 

Hull, UK
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I never expected to spend my 18th Anniversary in seperate beds but thats exactly what happened. We had booked a king room, or so we thought however upon arrival they didn't even have my paid for reservation and had to make some phone calls. They offered us a queen twin which had a balcony and said if I wanted to... More 

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback and we sincerely apologize that your anniversary was anything less than perfect. When you book through third party websites, we can not control how the reservation I booked and if it comes through to us as a double, that is what we will hold in our system. As we do sell out almost everyday of... More 

Hotel Review Summarization

What travelers say

  • Queen Mary(31)
  • Very nice(16)
  • Pool area(5)
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Beach (13)
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Deluxe King (23)
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Loft Suite (34)
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Pool (26)
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Presidential Suite (42)
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The Hotel (111)

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Other (8)
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