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All 58 Long Beach hotels

Hotel Maya - a DoubleTree by Hilton Hotel

3.5 of 5 Hotel   |   700 Queensway Drive, Long Beach, CA 90802
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Ranked #11 of 58 hotels in Long Beach
A recent review
5 of 5 stars reviewed yesterday
Bryan C
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755 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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English first
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed yesterday NEW

Maya offers an exceptional overall experience. Gracious service. Feel like a king every time. Stayed here over a half dozen times. Spacious rooms. Upscale feel. Nice gym Restaurant has excellent food and better service. I highly recommend this location as you most likely won't be disappointed.

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Newport, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Seven of us stayed here the night before our Carnival cruise. Not all in one room. LOL. All three rooms were perfect. Different water views in each. Extremely helpful and friendly front desk staff. The shuttle driver didn't even groan when he saw all 7 of us with our 12 bags. The only negative I have is the extremely high... More

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great feedback and hope you had fun on your cruise as well. Come back soon. More

Los Angeles, California
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just stayed at the Hotel Maya for the Catalina Ski Race. We stay there every year in July for the race. Again, the hotel was so nice to stay here. The rooms are very comfortable, the grounds are beautiful, the people who work there, from the reservation desk to the staff are all very nice and helpful. The only thing... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks....The Catalina ski group is one of our two busiest weekends of the year in Fuego and per the meeting planners request we modify the food and drink menus specifically for that weekend to be able to accomodate the huge volume of customers we det from the Catalina skiiers. More

Norco, California
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for my anniversary. Let me tell you the hotel is spectacular. You have a great view of amazing long Beach pretty much from anywhere in the property. Joel A. The bellman was amazing. He helped us with all our luggage and was very informative. Why is he bellman? One thing though he did not take my tip. The... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great comments! Joel is actually the front desk manager and was probably assisting the bellman and thus refiuused the tip however glad to hear that his service was great. More

Phoenix, Arizona
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This boutique type hotel was very nice. We stayed here one night before our Carnival cruise and got a discounted rate for the Park and Cruise Package. The hotel is nicely decorated and clean and had a very nice water view from the room. The only complaint I would have is that there were 3 different weddings going on at... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the perfect comments! We are glad you enjoyed it. We do host many weddings at the property especially during the summer but we try to make sure we minimalize disruption to guest amenities. Hope to see you back here again soon! More

Tucson, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff Members at the Maya Hotel Long Beach were very nice and helpful!!! Anything we needed, they were there to help! Perfect location for our trip to Catalina Island !!! I would highly recommend this Hotel to everyone!!!

Review collected in partnership with DoubleTree by Hilton

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great comments and hope you enjoyed your trip to Catalina as well. Come back soon! More

San Bernardino, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was very friendly and professional. The grounds and room is very well maintained. I love that they are a pet friendly hotel! We had a very relaxing little get-a-way and would enjoy going back some day! I highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

So glad you loved it and were able to relax on your weekend getaway. Getaway again soon with us! More

Senior Contributor
29 reviews 29 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has a nice pool and a nice restaurant but the images on the website provide an aura of 'resort' that the hotel does not stand up to. Some if the newly remodeled rooms are very nice, but you can get an old king ocean view with old carpet if you dont pay attention!

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the feedback and your perspective as it is always good to compare different opinions. thanks for staying with us. More

Sydney, Australia
Top Contributor
71 reviews 71 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I spent 13 nights in this hotel from the end of May this year in association with a group study tour from Australia and attending a conference and loved it!!!! At first I thought the location and somewhat dated appearance of the place was going to be a problem but it was not. The room I had was quite large,... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for choosing to stay with us for so long and we are so glad you enjoyed it. We are a home away from home for many of our business travelers and we truly try to make everyone comfortable and relaxed. Thanks again for the great comments and come back again soon. More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

You asked, so here it is. This hotel is in need of a makeover--facility and personnel. The room carpets and furnishing were dirty--not from not being cleaned, but from age and use over many years. Popcorn ceilings, stained wallpaper, 1960's cooling/heating unit, marred walls and trim, all give the overall impression that this hotel was nice 10 years ago. Aside... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for staying with us at our hotel. We appreciate your honest review of our property. New perspectives and insight about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. We understand your concern about the lack of coffee in the lobby and please feel free to share any additional... More

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Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Drive, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
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Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in Long Beach #8 Romantic Hotel in Long Beach #12 Business Hotel in Long Beach
Hotel Class
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 
Number of rooms
199

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