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All 58 Long Beach hotels

Hotel Maya - a DoubleTree by Hilton Hotel

3.5 of 5 Hotel   |   700 Queensway Drive, Long Beach, CA 90802
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Ranked #13 of 58 Hotels in Long Beach
A recent review
4 of 5 stars reviewed 4 days ago
Martin D Riverside, United States
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809 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
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Riverside, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great Hotel. Very accommodating rooms, but difficult to locate because of the roads. The receptionist (or host at breakfast), did not ask if my wife was a Hilton Honors member and sat my wife for breakfast. Like most hotels we stay at, the breakfast is either complimentary or have signs displaying costs (breakfast information). I just happened to be using... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback. I am glad you liked thr hotel but certainly apologize about the confusion over breakfast. I understand you are speaking with our Director of Food and Beverage already so we can figure out what happened and correct. We certainly hope you give us another opportunity to show you the service levels we strive to provide... More

Severna Park, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I hope that when you stay at The Maya, Edwin is at the front desk! He went out of his way to make sure our stay at the hotel was exceptional and helped us to look like heroes by making our son and his new wife feel like rock stars on their wedding night! Every single staff member at this... More

Review collected in partnership with DoubleTree by Hilton

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review!!!! Hope to see you back here again soon. More

1 review
4 of 5 stars Reviewed 5 days ago NEW

Hotel room was up to expectations. I'd recommend not getting a ground floor though. It would have been nice to keep my blinds open but I felt like I needed to keep them closed for privacy so that not everyone walking by the pool could see directly into my room. Charging for parking seems ridiculous but I guess that is... More

Review collected in partnership with DoubleTree by Hilton

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the good review. Some people love the walk out patios onto the waterfront while others like the privacy of the higher floors. Both are great and there is a room for everyone. Come back again soon! More

mendocino, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

When I arrived and was given the key, I went to the room. The door seemed to be locked from the inside, so I called management from my cell phone. They came and opened the door and the room was vacant. They turned on the air-conditioning that sounded like a 747 taking off. It was noisy all night and I... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your very detailed feedback. I will review your experience with my management team so we can review and address any opportunities for improvement. We really apologize for anything less than a perfect stay and hope that in the future you decide to give us another opportunity to exceed your expectations. More

Oceanside, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is an older property. The guest rooms are musty and the air conditioners are the old wall-mounted style, musty and VERY loud. The restaurant and room service menu is VERY expensive. In most good hotels, I can drink the tap water. Not here. It smells musty and moldy and it has a very bad taste. I was here for... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback. As I have mentioned below, we are getting new AC units starting in November. The Maya is not for everyone but perhaps you will give us another opportunity in the future as you can see that many do not share your same experience and appreciate the boutique unique atmosphere at the Maya. More

Bellflower, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My wife and I got married here and we stay here for our anniversary. We had wonderful experience as usual just wish we could have stayed longer. The room was clean and neat. We had a amazing view of the Marina.

Review collected in partnership with DoubleTree by Hilton

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

So glad you had a great time! Happy Anniversary and come back soon! More

Parker, Colorado
Top Contributor
82 reviews 82 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

In a previous review, I said how much I enjoy this hotel for my business trips to this area. This has not changed. I had the opportunity to share this hotel with my spouse and need to provide an update. There are some features of this hotel that should be considered. The hotel is near a busy port area. This... More

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the differing perspective on your leisure stay with us. We are glad that you have experienced us for different travel purposes and continue to call Maya home. More

Long Beach, CA, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Very pleasant stay in spacious quarters. Staff extremely helpful and nice. The Southwest-Indian stylings were fine, but the plastic aloe plants on the wall of the room were tacky. Constant roar from air conditioners and radio blaring at the pool for some reason, so it could have been quieter.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the feedback and comments and glad you enjoyed your stay. Come back and stay again when the new ac units are here. More

Upland, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

The first room was so noisy with a broken down air conditioner, the next room air did not work well either, it was sleeping in a sauna, Hot and uncomfortable. The air conditioners are 100 years old at least.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback. The air conditioners are all new within the last 5 years however they are an older style unit being a wall mounted ptac. This week during the Long Beach heat wave as temperatures hit over 100 degrees, we did have challenges keeping the rooms cool however I would guess most places did. I certainly apologize... More

Westlake Village, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Wonderful Hotel and rooms. Only drawback is noisy air conditioner. Wonderful clean room and bathrooms. Spacious room with high ceilings. Great service. Room service food was outstanding and delivered quick. I will stay here again. Was told that air conditioner issue would be fixed by the time I come back. Great location and restaurant too. Nice Staff.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and yes, we start replacing AC units in November. Make sure you request the new ac if you are here December-March as we are doing it one building at a time and will be done in March. More

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Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Drive, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
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Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel

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