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Hotel Maya - a DoubleTree by Hilton Hotel

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700 Queensway Drive, Long Beach, CA 90802
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Hotel Maya - a DoubleTree by Hilton Hotel
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1,144 Reviews from our TripAdvisor Community

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Alameda, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I frequently stay in LA for business. This time I decided to vacation in Long Beach for a couple of days. WOW, what a luxury experience. The property is right on the water with it's own beach. I felt like I was on a tropical island off the coast of California. It's a perfect place to escape and forget about... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank DocDwayne
Somerville, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location on the water is nice, food very good, rooms big and clean, friendly staff. However, my necklace was taken from my room (by housekeeping, I assume). They obviously can't fix my necklace being stolen, but they can compensate me accordingly and do it promptly. No--instead they make me play phone tag with the management and pass my "case" around... More 

Helpful?
Thank emesedahl
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the feedback. It is very common in hotels for people to claim things were stolen and then often call back later and apologize saying they found the item in their car, suitcase or somewhere else. It is not common to have things stolen by a staff member as all of our staff has worked here for many... More 

San Jose, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I have stayed here twice so far 2013 & 2014. I visit a Halloween event in SoCal every year in October and twice I have visited the Queen Mary's Dark Harbour. This hotel is conveniently located within walking distance to the Queen Mary. I mainly booked this hotel because it was the closest hotel to the Queen Mary that wasn't... More 

Helpful?
Thank sleekmr3
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review. The Queen Mary has so many fun events all year long. We love being next door to them and the aquarium right across the bridge. We are glad you found us and we are far less spooky than the Queen. :) Thank you for choosing us over and over again. Come back soon! More 

Allentown, PA, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Maya offers a tropical island feel without leaving the U.S. 70 degree temps in early February help too! Rooms are clean and spacious. Staff is helpful & friendly. Outdoor meeting & entertainment space offers great views of the water & Long Beach. IABC Conference banquet lunch & dinner were delicious (salmon: yum!) Easy & safe walk across bridge to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Peter W
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and we are so glad you enjoyed your meeting, the food and the hotel. Come back soon! More 

San Mateo, California
Level Contributor
120 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was a nice surprise for the location. Cute, funky hotel is more Miami than something you'd find near a shipyard. Very close to downtown Long Beach. Rooms: very spacious with balcony off room (seating on patio). Bathrooms are SOO small and inadequate space to put toiletries on. Walking path in front of hotel is nice for a walk... More 

Helpful?
Thank Tiny_Bubbles007
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the fun review of our hotel. I too apologize about the room and will look into what happened as our intent is to clean all rooms unless you had a do not disturb sign on your door. Glad you enjoyed the rest of your stay and that it was worth the trip! More 

Houston, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for work this past weekend. The accommodations were spectacular. The room was very clean, and the room was great. The rooms on the top floor have high ceilings and, depending what side of the building you're on, a great view towards the Queen Mary and the water. The bed was comfortable, and the balconies were... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karey K
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review! We hope we made work that much more enjoyable for you. We hope you come back again soon for pleasure and check out all Long Beach has to offer. More 

Everett, Washington
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

In town for business. Location was good for access to food (a short drive or long walk across the bridge). Down the beach from the Queen Mary. Good walking along the canal. Amenities were standard Hilton. Staff was accommodating and helpful. Rooms were ample and the water-facing balcony was a nice place to relax. Breakfast was good with enough variety.

Helpful?
Thank steve p
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for staying with us and we are thrilled you liked it. Come back again soon to explore the area or enjoy our waterfront pool. More 

Chicago, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a sweet little hotel off the beaten path. It has an unexpected and glorious view of the river and harbor, great to wake up to. If possible, ask for a water view room. The grounds feel intimate and cosy.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Julia D
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the wonderful review and we are so thrilled you liked it. Come back soon. More 

San Diego, California
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for one night pre cruise on the Carnival park and cruise rate. We are Hhonors gold and checked in online to a water view room. On arrival we were upgraded to a balcony room. All services were excellent: check in, checkout, shuttle service to port. This was so easy and convenient! The room was quite large and comfortable, and... More 

Helpful?
Thank ypratt
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and we cant wait for your next stay with us! More 

Atascadero, California
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel and resort is well-suited for a group that wants to enjoy the bar, restaurant and coastal views. If you are simply wanting to sleep and stay for a night to see the surrounding area, you can find a hotel a little less expensive

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank suedariz
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your nice review. As they say, you get what you pay for. We are the only waterfront resort style hotel in Long Beach so it usually does cost a little bit more but is always worth it. Come back soon! More 

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