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Hotel Maya - a DoubleTree by Hilton Hotel

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700 Queensway Drive, Long Beach, CA 90802
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Hotel Maya - a DoubleTree by Hilton Hotel
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Hotel Maya - a DoubleTree by Hilton Hotel
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1,012 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel Maya is my favorite resort hotel in Long Beach. The views looking over the skyline are literally the best in town. The Sunday brunch at Hotel Fuego is to die for. I love that they make their margaritas and sangria from scratch every day. It's our go to place for taking family and friends for a little vacation in... More 

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Kent, Ohio
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice staff (and loved the warm cookies at check-in!), clean room, comfortable beds, beautiful view.... I could go on and on! Our only complaint were the horribly loud children screaming and playing with the ice makers at 2am both nights (even after asking multiple times to quiet down), but that's just poor parenting and no fault to the hotel.

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Walking into the front of the building we were immediately greeted by Alexander a very personable and kind individual. He was very knowledgable about the area and pointing us in the right direction. Although we had many questions he was never bothered by our questions and always had a warm smile on his face. The following day he recognized us... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel looked so nice in the photos, that I had high expectations and wanted to love it but it just didn't make the cut. It's true the decor is nice, especially in the main areas, but a few things broke the experience for me: 1. Noise. If you're the type of person that needs quiet to sleep, or if... More 

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Windsor, United States
2 of 5 stars Reviewed 3 days ago NEW

Was promised early check-in...didn't get it. One room was partially cleaned. Restaurant was extremely slow, the food was mediocre and pricey. Internet was really slow. Self parking for only $24 per day. Four or five star priced hotel for a two star (at the most) venue.

Review collected in partnership with DoubleTree by Hilton

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Oakland, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel Maya has amazing rooms. The wood floors and lovely décor coupled with the amazing location, customer service, and ambiance provide their guests with incredible surroundings, and so much more. Even the stressful business trippers’ hearts will brighten when you check in. Moreover, those vacationers looking for fun and a great experience will have found paradise. This review, however,... More 

Was this review helpful? Yes 4
Lubbock, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was magnificent. The employees were friendly, I was offered warm cookies while checking in and checking out. The hotel room was lovely! Water view. It was great. Myself and 2 other girls stayed the night while traveling and it was so refreshing! Keurig coffee in the morning with tea options. We loved every second of it. When we... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our stay at Maya in Long Beach was great. Staff was super kind and effective. The location is amazing and the buildings and rooms are high quality, clean and extremely comfortable with great taste. My family and I had a great time there. The pool had a great live multi talented singer-musician. Cocktails were affordable and tastefully refreshing.

Was this review helpful? Yes 3
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great feedback. I am glad you enjoyed the hotel and staff and we look forward to your next stay with us. More 

London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for nights whilst having a short stay in LA. They hotel was easy to find. Check in was quick and we were in our rooms within minutes. Our room had excellent views of the bay with a small balcony area to enjoy it on. Our room was on the corner next to the restaurant, however the noise was... More 

Was this review helpful? Yes 2
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the good review. We have replaced all of the ac untis so come back again soon and check out our all new rooms. More 

Addison, Texas
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at the Maya are some of the best from my travels around the world! The hotel itself is just what the doctor ordered when you need time away from the hustle and bustle of the world - it's like you are on some Caribbean island. Beautiful and perfect! The front desk staff managed by Fernando Chavez are top-notch.... More 

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

So happy you had a great vacation!!!! I will pass on the kudos for the staff. Thank you for the great feedback and we hope you come again! More 

Hotel Review Summarization

What travelers say

  • Queen Mary(31)
  • Very nice(16)
  • Pool area(5)
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Pool (26)
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Presidential Suite (42)
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The Hotel (111)

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