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Hotel Maya - a DoubleTree by Hilton Hotel

3.5 of 5 700 Queensway Drive, Long Beach, CA 90802
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Hotel Maya - a DoubleTree by Hilton Hotel
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Hotel Maya - a DoubleTree by Hilton Hotel
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900 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beirut, Lebanon
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at a water view room at the Hotel Maya after a long exhausting week of work. The 24 hours (or less) we spent at Hotel Maya were a great way to take away our exhaustion and get us ready to resume our work again the day after. The sunrise was beautiful, the hotel rooms are not high, therefore... More 

Review collected in partnership with DoubleTree by Hilton

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Reno, Nevada
Top Contributor
61 reviews 61 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked our room prior to a cruise months in advance, purchased a balcony view room on upper level. Checked in in advance, picked our room. The room we had reserved was not available at check in, offered us a bottom floor room, which I specified no bottom floor. After many phone calls around the building they came up with a... More 

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback regarding your recent stay. I apologize that you did not get the room your requested however I am glad you did end up getting a room with a view you enjoyed. We do not guarantee guest room locations only room types as we often run into guests extending their stay or other issues which may... More 

Long Beach, California
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Prices were exorbitant considering the location--you're basically on the working side of the Long Beach Harbor where nothing is picturesque. The water you are looking at is the outflow from the LA River, which is um...a giant sewer. The food was wonderful, no complaints whatsoever. But I was wondering why my restaurant bill was $90 for a couple of drinks... More 

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback on what appears to be your dining expereince in Fuego. We certainbly apologize about the error and are glad you brought it to our attention to recitify. I am however suprised about your comments on the LA river as you apparently havent noticed all of the legal efforts that have occured to improve the water... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The service at the hotel was great, and the staff was very helpful. The lobby area and sitting areas in the main building of the hotel were very nice and modern. Our room had a full bay view, and was on the second floor of building 4. Our room was very spacious. However, you could definitely tell that it was... More 

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the feedback on your stay. We would love to hear what happened on the free bus so we can pass it along to the bus company as we normally only hear great things about it. You will also be happy to know e are 30% through renovating all of our guest rooms again so come back and see... More 

Cleveland, Ohio
Top Contributor
66 reviews 66 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The DoubleTree Maya is one of our favorite hotels anywhere... the entire atmosphere of the property is not like any other. Aside from being right next to the Queen Mary, the views across the bay and marina to downtown are breathtaking. Fire pits are everywhere and you will feel like you have been transported to an exotic place... Breakfast buffet... More 

Review collected in partnership with DoubleTree by Hilton

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

We agree and thanks for the great praise. We hope to see you again soon! More 

WEST HILLS CA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is a perfect get away from LA or out of town. Its close to food, downtown, beaches and the queen mary for NYE fireworks! The staff and accommodations are very professional and the atmosphere is resort like.

Review collected in partnership with DoubleTree by Hilton

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the perfect review as well! Come back soon. More 

Pleasanton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed one night here before a cruise. It was a beautiful hotel with incredible views. I had been to Long Beach so many times but had no idea of how nice this area was by the port. Great place to stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the nice review, we are glad you enjoyed the Maya! More 

Pasadena, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is an excellent location in Long Beach, and very close to the Queen Mary, with great harbor views. The service we received was also very good. I can certainly recommend the Hotel Maya. (One thing I have to say at this point is that I've voluntarily decided to submit a review, and the process keeps taking more and more... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for taking the time to write this review. we truly appreciate your comments and feedback and are glad you enjoyed the hotel! More 

Sacramento, California
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our second stay at this property. Check in was seamless, grounds were well cared for and beautiful. Staff was friendly, efficient, and helpful. The rooms were comfortable and had great amenities. Our buffet breakfast was plentiful and delicious.

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the feedback. We love the view too! More 

Fullerton, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Three months in advance made the reservations, looking forward to a nice 2 day New Years Eve celebration. Requested a top floor deluxe view room with early entrance. One week before the date reconfirmed the reservation and the same requests. One day before we got an email telling us to select our room, which we did building #1 top floor... More 

Was this review helpful? Yes 1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your comments and description of what happened. I certainly apologize that you did not get the room you requested but it didnt have anything to do with your card color. We had a guest who was supposed to check out, who did not check out and extended their stay. They were not in their room so outside... More 

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Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Drive, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
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Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#8 Family Hotel in Long Beach
#11 Romantic Hotel in Long Beach
#14 Business Hotel in Long Beach

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