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All 58 Long Beach hotels

Hotel Maya - a DoubleTree by Hilton Hotel

3.5 of 5 Hotel   |   700 Queensway Drive, Long Beach, CA 90802
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Ranked #13 of 58 hotels in Long Beach
A recent review
4 of 5 stars reviewed yesterday
renea b Los Angeles
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772 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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English first
Los Angeles
2 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed at the hotel for a wedding. The hotel was great, clean and the staff was excellent. Drew at the front desk was super helpful with our check-in and very accommodating to our requests. Breakfast buffet was delicious with lots to choose from. Only complaint would be that the bar had very slow service compared to the service we had... More

Review collected in partnership with DoubleTree by Hilton

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Los Angeles
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A group of us were here for work last week and stayed two nights. I really love the style of this hotel. My room was large and had a cute balcony. The bathroom toilet had some issues, otherwise loved how they had the bathroom set up as well. I was in Building 2 on the 5th floor. It was very... More

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Portland, Oregon
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were very impressed with Hotel Maya. The grounds are beautiful and resort like. We enjoyed the sand/fire pit areas as well as the pool. I also utilized the tech center to print out documents. Our room was so fancy and clean. Our stay was quiet and comfortable and we enjoyed the Keurig coffee in the morning. Normally we could... More

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Portland, Oregon
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were very impressed with Hotel Maya. The grounds are beautiful and resort like. We enjoyed the sand/fire pit areas as well as the pool. I also utilized the tech center to print out documents. Our room was so fancy and clean. Our stay was quiet and comfortable and we enjoyed the Keurig coffee in the morning. Normally we could... More

Review collected in partnership with DoubleTree by Hilton

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Toronto, Canada
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Love our room on building 1,facing the water..Very clean,spacious enough for a family of 4,with a teen-ager and a young adult. Wished we had more time to explore d amenities of the hotel,but we were just too busy running around town.The only thing that was a bit of a bother was looking for the address and coming and going out... More

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Lake Oswego
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Maya is a beautiful resort hotel that I stumbled upon while on a business trip. I initially booked one night as it was a bit far from my client but after staying one night I booked there three more times. The rooms are huge and the coffee is served via Krups, a nice touch but the wifi in every... More

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Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Staying at Hotel Maya is like being on an exotic island! Beautiful decor, rooms with comfy beds, delicious food and creative cocktails...relaxing pool and the view of Queen Mary and the LB Shoreline/Harbor..how can you go wrong! We will be back!

Review collected in partnership with DoubleTree by Hilton

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Los Angeles, California
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

If you asked me "would you stay here again..." - I would say = YES I would without hesitation. I didn't give it a 5 because I have stayed a better hotels for this same price-point. That being said...the location and the sheer size of the rooms are a 6+ rating. The staff is very helpful, attentive, the breakfast buffet... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and yes the rooms are getting a refresh this November. Please come back and check it out as I know it will round out the perfect hotel stay! More

THOUSAND OAKS, United States
1 review
2 of 5 stars Reviewed 1 week ago

I called the Hotel night shift for help after being stranded on the streets of Long Beach at 10:00 at night and was told that there was NOTHING the night staff would do for me. I am and older female with a young son. There was certainty no Acts of kindness from the night shift towards my son and I.... More

Review collected in partnership with DoubleTree by Hilton

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for letting me know as I have no idea what you are talking about as there were no calls in the call log nor mention of this in any night reports. Please reach out to me immediately at kristi.allen@hilton.com so we can figure this out. We have both a hotel shuttle and taxi vouchers along with drivers who... More

vista, United States
1 review
2 of 5 stars Reviewed 1 week ago

on weekends this hotel is seriously understaffed probably due to the number of weddings in the summer. experienced at check-in and in the restaurant. Nice location but really its about the service and this hotel is lacking...

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We hope that next time you’re in the area you’ll visit us again and experience a higher level of customer service. Thank... More

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Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Drive, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
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Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#10 Romantic Hotel in Long Beach #10 Family Hotel in Long Beach #13 Business Hotel in Long Beach
Hotel Class
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 
Number of rooms
199

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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