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All 58 Long Beach hotels

The Westin Long Beach

4.0 of 5 Hotel   |   333 East Ocean Boulevard, Long Beach, CA 90802
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Ranked #9 of 58 hotels in Long Beach
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Linda O Chesterfield, Missouri
  • Reviews (652)
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652 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
Chesterfield, Missouri
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel is excellent and the staff very helpful. The only reason I didn't give this hotel 5 starts was because of the long check-in line and long check-in process. we were in Long Beach for a conference and it took very long for the staff to check us in - and then when we checked in and our rooms... More

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Houston, Texas
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Westin is great compared to many others, and they seem to care. But some drawbacks, like: showers are weak and seem more like trying to bathe in the rain (not in a good way) and had to ask for more towels, but then again, that's something that I ask for everywhere. On the upside: the staff is cool, the... More

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WestinHotelManager, Manager at The Westin Long Beach, responded to this review

Thank you for your staying with us. We know there are many lodging choices here in Long Beach and are humbled you chose us. Please rest assure that we have sent your comment to our engineering department so that they may be able to identify and give attention to those rooms with low shower pressure. Safe travels. More

Marietta, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I tagged along on my husband's business trip and this hotel was perfect. He was out with the car on some of the days but I could walk everywhere and enjoy the pool and the health club when I wanted to stay at the hotel. The trip was off to a great start when Kenisha checked us in. She has... More

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WestinHotelManager, Manager at The Westin Long Beach, responded to this review

What an inspiring review! We appreciate your stay and the time you took to mention one of our stellar team members. It is our hope that you will return so that we may able to continue to surprise and delight you. Be well! More

Austin, Texas
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I had to move my rating to 3 stars. The hotel recently changed out all the shower heads to a low flow rain head shower. The pressure is half of what the heavenly shower heads were and now you have to take a shower twice as long to get the same clean feel. Shower head pressure is one of my... More

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WestinHotelManager, Manager at The Westin Long Beach, responded to this review

Thank you for your review. We have updated our showers to stay true in our mission to make a green choice as well as being on brand. We will try our very best to increase the water pressure in our property so that future guests may enjoy our Heavenly amenities to the fullest. Again, thank you and please accept our... More

Senior Contributor
25 reviews 25 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Good bed, room was clean and quiet but warm due to very weak AC. Neither phone in the room worked properly, staff said they hadn't been able to "get the programming fixed." The knob on the tub that is supposed to lift to start the shower was stuck. Maintenance finally got it in the up position and turned on the... More

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WestinHotelManager, Manager at The Westin Long Beach, responded to this review

You are absolutely right in your review. We are in the process of taking a look at our current room offerings and addressing items such as what you have experienced so that future guests may be able to enjoy a flawless stay. Again thank you and we apologize for the shortcomings. Be well. More

Maryland
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We used this as a one-night stopover after flying in from the east coast. We are Westin/Starwood fans and the Westin Long Beach did not disappoint. The rooms have the same decor and feel that we have come to love, and of course the heavenly bed was super comfy. We ordered room service and it was outstanding, both the food... More

Was this review helpful? Yes 1
WestinHotelManager, Manager at The Westin Long Beach, responded to this review

What a wonderful review! It has left us feeling inspired to do our best daily. We are taking steps to better present our wonderful property and hope there's a future stay with us so that we may be able to showcase the very best of the Westin brand. Be well! More

San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

the room was beautiful and the staff and service were so helpful. very peaceful. great vacation spot. everything was very clean. very pretty hotel. we had a wonderful time and definitely recommend this place.

Was this review helpful? Yes
WestinHotelManager, Manager at The Westin Long Beach, responded to this review

Thank you for staying with us! It has been our utmost pleasure to serve you. Please visit again soon so that we may continue our tradition of unparalleled service and attention. Safe travels! More

West Hollywood, California
1 review
5 of 5 stars Reviewed 1 week ago

I travel a great deal for work and stay at hotels all over the country. My client and I use hotel meeting rooms to conduct all of our business because we both work in virtual environments. I say all this to preface that I have learned how to distinguish various levels of service in the hospitality industry. I can honestly... More

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WestinHotelManager, Manager at The Westin Long Beach, responded to this review

Thank you for taking the time to leave your honest feedback. We are thrilled to know that you were able to enjoy your time fully. We hope to welcome you back soon. Be well! More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Service was appalling. The pool if you can call it that is small and by 4 has a shadow from the building covering it. The phone call after you check in to see if everything is good, is pointless, as they don't address any issues you have. Please don't stay here...so many other hotels that are a thousand times better

Was this review helpful? Yes
WestinHotelManager, Manager at The Westin Long Beach, responded to this review

Please accept our sincere apologies for your stay. What you have mentioned is not a clear representation of our Westin standard of service and quality. We are also disheartened to hear that we were not able to provide you with the flawless stay you deserve. If you could be so kind as to reply back to us at westin.longbeach@westinlb.com and... More

Lynchburg, VA
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin is in a great spot for enjoying the beach. The rooms are first class. The staff is friendly. This is definitely an upscale place to stay. Spacious rooms. Marble countertop in the bathroom. Fast elevators.

Was this review helpful? Yes
WestinHotelManager, Manager at The Westin Long Beach, responded to this review

Thank you for your time! We are thrilled to know that you enjoyed every bit of your stay. We hope there is a future visit in line so that we may be able to continue to surprise and delight you! Safe travels! More

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Additional Information about The Westin Long Beach

Address: 333 East Ocean Boulevard, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Long Beach 4*
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Also Known As:
The Westin Long Beach Hotel Long Beach
Westin Long Beach
Long Beach Westin

156 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Long Beach #6 Business Hotel in Long Beach #13 Family Hotel in Long Beach
Hotel Class
Official Description (provided by the hotel)
Halfway between Los Angeles International Airport and Orange County Airport, The Westin Long Beach is also close to Aquarium of the Pacific, The Pike Shopping Center and Rainbow Harbor. ... more   less 
Number of rooms
469

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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