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The Westin Long Beach

Certificate of Excellence
4.0 of 5
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333 East Ocean Boulevard, Long Beach, CA 90802
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The Westin Long Beach
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Ranked #11 of 58 Hotels in Long Beach
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
TxRoadWarrior82 Dallas, Texas
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766 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Contributor
16 reviews 16 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Woke up this morning (after a wonderful sleep in my Westin Heavenly bed) to very loud protesters outside my window. Clearly disgruntled workers by their chants but the 7am unexpected wake up call was not the Westin experience I had in mind. As it turns out, the hotel provides ear plugs in your room (I guess it's their way of... More 

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Senior Contributor
36 reviews 36 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Amazing location, the staff is unbelievably professional and helpful and kind, breakfast buffet needs a lot of improvement a lot, room service on the other hand it's decent price wise it's okay it's not that expensive nor it's underpriced family oriented hotel definitely got bless keep up the good work

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We both came to the Westin on a Business trip for two nights. We just want to say how much we enjoyed the stay and in particular, we want to thank ANTHONY FOX and BENNY JUAREZ for a fabulous stay! Nothing was too much for them and their assistance in helping organise a trip to the Queen Mary and Aquarium... More 

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Colorado
Top Contributor
57 reviews 57 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent three nights in this hotel. It's quieter being a block off the water yet conveniently located. We walked everywhere, including to the Metro, Queen Mary, and the waterfront pier area. Very safe surroundings. The hotel staff are all extremely professional and friendly. The two concierge staff we saw each day were full of great info, ideas and smiles.... More 

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WestinHotelManager, Manager at The Westin Long Beach, responded to this review

Thank you very much for your review. We are thrilled to know you enjoyed the walkable location we offer. Do visit again soon! More 

Alamo, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My daughter and I chose the Westin Long Beach for our college tours, because it was centrally located between our destinations. We were pleasantly surprised by the wonderful walkable neighborhood, beautiful clean room, and great food in the lobby restaurant. Of course the staff service was impeccable as always - we've stayed at several Westins and W hotels over the... More 

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WestinHotelManager, Manager at The Westin Long Beach, responded to this review

Thank you for your warm review. We take great pride not only in our location but our service as well! Do visit again soon so that we may keep meeting and exceeding your expectations. Be well! More 

Norwich, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel is ok nothing special and quite tired. Had the buffet breakfast at $21 and it wasn't worth it. A very poor offering. Warm orange juice (no other juices on display), the hot breakfast offerings were barely warm and left a lasting impression (diarrhoea).

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WestinHotelManager, Manager at The Westin Long Beach, responded to this review

Please accept our sincere apologies for your experience in our restaurant. Know that your comment is being looked at carefully to ensure all our food offerings are within standards. Should you wish to discuss this further please reach out to goran.stricevic@westinlb.com so that we may be able to understand the situation better. Thank you and be well. More 

Stockbridge, GA
Top Contributor
127 reviews 127 reviews
29 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After an incredible early start to our day and a long flight next to a man that snored from Houston to LA we found our oasis! Check in was smooth and quick. Our room? Beautiful and incredibly comfortable. The staff is so pleasant and helpful! We are enjoying each moment here.

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WestinHotelManager, Manager at The Westin Long Beach, responded to this review

We are pleased to know you enjoyed your time with us. Please come back soon! More 

London
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My standard room was a good size and beds comfortable. Shower could do with being a bit more powerful. The room was overlooking the road and was noisy so this disturbed my sleep quite a bit (they do provide ear plugs in the rooms!!). Staff were friendly and breakfast was great and good value. The bar in the evening lacks... More 

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WestinHotelManager, Manager at The Westin Long Beach, responded to this review

Please accept our sincere apologies for your stay. What you have mentioned is not a clear representation of our standards. Know that we are taking a look into your comment to make sure that all our guest rooms are running up to par in terms of the internet connection etc. Safe travels! More 

London, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My standard room was very big with twin beds and very comfortable. Nice bath/shower. I had free internet but I think normally there will be a charge , it's about 15$ per day. There is a small gym and a small pool. It's opposite the convention centre . Transportation is very good, nearby you can take a tram to Los... More 

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Lake Forest, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Took a trip with my very pregnant wife before our third baby came. Mostly looking forward to a date night (kids at home 45 minutes away with grandparents) for a movie and a quiet night and morning to focus on us. At check-in we shared with Raquel what brought us here when she asked. She went through a door for... More 

Was this review helpful? Yes 1
WestinHotelManager, Manager at The Westin Long Beach, responded to this review

Thank you for your stay. It is out utmost pleasure to make your time with us even more the memorable. Come back soon and be well! More 

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