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All 58 Long Beach hotels

Residence Inn by Marriott Long Beach

3.0 of 5 Hotel   |   4111 East Willow Street, Long Beach, CA 90815
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Ranked #20 of 58 Hotels in Long Beach
A recent review
3 of 5 stars reviewed 1 week ago
Bambooly
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113 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
413 reviews 413 reviews
27 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 1 week ago

This is not the best place to stay, room are clean, staff friendly, but the aspect "holiday's resort" close to the highway and without any convenience such restaurant, shops at a walking distance don't make it.... I know we are at LA (1h drive from downtown) but you expect more for the requested price... It's like the purchased Internet: it's... More

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RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear Bambooly, Thank you for taking the time to submit comments in regards to your recent stay at the Residence Inn Long Beach. I appreciate your kind observations about our staff and cleanliness. Please accept our sincere apology for not meeting your location expectations. We are located near the airport and just minutes from downtown. Upholding our commitment to provide... More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Like most other Residence Inns I have stayed at, this hotel featured many of the amenities that I like while traveling, such as kitchen, microwave, fridge, and a suite-type layout, plus great free breakfast, and evening meals. This Residence Inn room seemed a little smaller than others I have stayed at, and the furnishings were a bit dated, but it... More

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nyc
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

let me begin by saying the staff is what makes this place tolerable at best. We stayed here 1 night using points. 1 nigth was a little too long! Here's the PROS & CONS... PROS: - very helpful staff; they really try to make a bad situation work. - room was clean. CONS: - The pool was too small for... More

Was this review helpful? Yes 1
RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear yorkchu, Thank you so much for your feedback concerning your recent visit to Long Beach. I appreciate your kind words about our excellent staff. I apologize for not exceeding your expectations, and will certainly take all of your comments into consideration as we work hard to improve our service overall. We are proud of our ability to operate in... More

Erie, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 7, 2014

We asked for an upper floor, were told that the location we did get was really one of the best... Really??! It was right by the garbage and the highway. Next nite we were moved at 9pm -- again requested top floor and didn't get it because adjoining room was flooding.. Then the next day no wifi available because we... More

Was this review helpful? Yes 1
RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear Barbara, Thank you for taking the time to share your experience at our hotel in Long Beach. I apologize that your recent stay was not satisfactory and appreciate your feedback. Please contact me directly if you would like to discuss your stay further. I would personally like to regain your trust, and assist you with your next business trip... More

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 21, 2014

I am in Long Beach on business and this location is super convenient to where I need to go. Right off the expressway but does not feel like it. The rooms are clean and comfortable but a bit dated. This suits me and my needs perfectly. The room is condo-like with a full sized fridge, stove top and microwave. I... More

Was this review helpful? Yes 1
RILB_GM, Owner at Residence Inn by Marriott Long Beach, responded to this review

Thank you sharing your review with us, DGMun! We're thrilled to find out you enjoyed your stay. We strive to create comfortable and productive stays and I'm glad our amenities helped you stay on track. We hope to see you next time you're in Long Beach! Eric Torrez Guest Care Supervisor. More

Oahu, Hawaii
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 19, 2014

We stayed at the Residence Inn Long Beach with a team of families in early July. The inn is right off the freeway, an easy drive from the LA airport. The rooms are condo-style. Our room had two bedrooms, two bathrooms, and a full kitchen. The room also had a living room complete with a sofa/bed, fireplace, and wall-mounted flat... More

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RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello, luv2plan44! Thank you so much for your detailed review of our hotel! I'm jazzed to hear our staff was successful in creating a memorable stay for you and your party! Cheers, Eric Torrez Guest Care Supervisor More

SW Ontario
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 14, 2014

We stayed at this hotel for a 3 day period. This location like many Residence Inns, is a home away from home. Set up like a small condo complex, everything you need is here. The room was comfortable and clean. There is a service where they will get your groceries for you, however we had a car so we didn't... More

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RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello, mackiecat! Thank you so much for your indepth review of our hotel. I'm glad you folks enjoyed your stay. If we can ever be of service again, please do not hesitate to give us a call! Eric Torrez Guest Care Supervisor More

liverpool
2 reviews
4 of 5 stars Reviewed August 5, 2014

Just completed a weeks stay here in a penthouse room. We had some issues with the air conditioning and the rooms could do with a bit of a make- over but the thing that stood out were the staff. From front desk to the dining room, all staff we came into contact with we're super helpful. Would definitely stay here... More

Was this review helpful? Yes
RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Thank you for the review, yozzer2006! I'm sorry to hear about your AC issues. We currently have a technician out replacing some units and troubleshooting other units to make sure we're ready to battle this Southern California heat! I'm thrilled to hear our staff took care of you and provided you with exceptional service. I'll make sure to share your... More

Redwood City, California
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 29, 2014

Rooms need an upgrade to match its rates, looks unclean. Breakfast is okay, outdoor seating is nice. Front desk staff not helpful or friendly. Am surprised this is a Marriott. Location is near freeway but is not in the nice part of Long Beach so you have to drive some distance to get to good restaurants.

Was this review helpful? Yes 1
RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Thank you for your review! The Residence Inn Long Beach prides itself in providing clean, comfortable rooms and stellar service at a reasonable price. I apologize if your experience was anything short of extraordinary. Kindly contact a manager at our hotel and reference this review so that we may discuss your experience in detail. Best Regards Eric Torrez Guest Care... More

Phoenix, Arizona
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2014

When we arrived after 11pm the lobby was flooded with water because it was being cleaned. I had reserved a second floor room but was placed on the first floor. Staff were nice and friendly. When we got in our first room the a/c did not work we were immediately moved to another room on the second floor

Was this review helpful? Yes 1
RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello, Ingine! Thank you so much for chosing the Residence Inn Long Beach! I'm glad our staff was able to rectify that pesky room's AC issue. And excellent tip on breakfast! Summertime is an extremely busy time of the year for our kitchen. I presonally recommend all my guests come by early and take advantage of the ample seating and... More

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Additional Information about Residence Inn by Marriott Long Beach

Address: 4111 East Willow Street, Long Beach, CA 90815
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Long Beach 3*
Number of rooms: 216
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Also Known As:
Residence Inn By Marriott Long Beach Hotel Long Beach

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