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Residence Inn by Marriott Long Beach

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4111 East Willow Street, Long Beach, CA 90815
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Residence Inn by Marriott Long Beach
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Residence Inn by Marriott Long Beach
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131 reviews from our community

Traveler rating
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    22
    14
    15
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49
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buellton, California
2 reviews
4 of 5 stars Reviewed yesterday NEW

Very nice accomodations. Plenty of room, very comfortable bed and great morning breakfasts. The location is perfect for events at the Grand Event Center just half a block down Willow. The pool was good and heated. The management was caring and efficient.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel staff were so friendly when I checked in. I am a platinum member and was given a quick upgrade to a fabulous room. Very clean and tons of space. I was only there for one night. The only complaint is that there was no hair dryer in the room (I searched everywhere) and it took awhile to get... More 

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RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello L Toenjes! Thank you for taking the time to review the Residence Inn Long Beach! I'm thrilled to hear you are a loyal Platinum member and that we were able to upgrade you into our largest suite! Thank you for your kind comment about our friendly staff - we love to take great care of our guests! Please come... More 

Las Vegas, Nevada
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed here 4 days a week for about 6 months now and I consider it my second home while I work in Long Beach. I just feel really at home here. The staff are so welcoming and after a long drive they are always happy to see me and are super friendly and helpful. I love the studios with... More 

Was this review helpful? Yes 1
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello Chris W! Thank you so much for your kind words about the Residence Inn Long Beach! It makes us very happy to hear you think of us as your second home. That's what Residence Inn by Marriott is all about! We truly love taking great care of our guests. I'm thrilled to hear you enjoy the full kitchens and... More 

Richmond Hill, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Been here many times over the last 15 years, at least once or twice a year, sometimes more. This visit was just ok, not spectacular, as in the past. The breakfast was ok, as was the managers happy hour...but the variety was missing. For breakfast, the eggs were ok, the meats were usually a little overdone, but not bad, probably... More 

Was this review helpful? Yes 1
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello FirstMrCartwright! Thank you for taking the time to review our hotel. I'm happy to hear you were pleased with our staff. We certainly strive to make every guest have a positive and memorable stay. Thank you for your candid feedback about the new evening social. You are correct that we have all rolled out the same meal plan. I... More 

michigan
Top Contributor
217 reviews 217 reviews
30 hotel reviews
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed April 16, 2015

I've stayed at this hotel many times over the past decade or so, and what was once a nice property continues to decline. I have extremely high status with Marriott, and I am usually put in one of the better rooms. I was upgraded to a suite this time, which was appreciated. But the room is disappointing. I was greeted... More 

Was this review helpful? Yes 1
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello therealmike! Thank you for taking the time to review my hotel. I'm thrilled to hear you were greeted with a warm welcome at the Front Desk! I apologize you felt our hotel was aging and unclean. We are actually going to be renovated at the end of this year. I do hope you will come back and stay with... More 

Travelers are raving about these Long Beach hotels

Redmond, Washington
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 8, 2015

We are currently here for 2 nights on Spring Break. Our entire 6 night California vacation has us staying at different Marriott properties. We first stayed at the Residence Inn in Valencia (awesome), Courtyard by Marriott in San Luis Obispo (great place), and now the Residence Inn in Long Beach. The property is old and dated. The pictures show a... More 

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RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello Purple Lady K, Thank you for taking the time to provide feedback about your experience at the hotel. We will certainly look into the situation you describe. I do hope your overall experience was a positive one. With kind regards, Tish S. AGM More 

Redmond, Oregon
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 10, 2015

We were in Long Beach for a family wedding and this hotel was selected for us by the bride's immediate family. It was quite a distance from the actual wedding but we Ubered back and forth. The property was a very busy place which surprised me because it was so tired looking. The rooms had popcorn ceilings, there were rips... More 

Was this review helpful? Yes 2
Riverside County
Top Contributor
55 reviews 55 reviews
9 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed February 22, 2015

We stayed Friday night before leaving on our cruise Saturday. The room was clean and comfortable with a great view of the harbor. The staff was very cordial and hospitable during our stay. In the morning we enjoyed a good tasting breakfast that was complamentary.

Was this review helpful? Yes 1
Columbus, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2015

Once again, this AM steps up and handles all requests with ease... even when the staff is short handed! I've seen this gal professionally handle upset/rude customers on more than one occassion. Am always pleased with my quarterly stay here.

Was this review helpful? Yes 1
San Jose, California
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 30, 2015

We were in Long Beach for a 3 day weekend, and I chose the Residence Inn, even after reading some not so good reviews about it. We had a great time here, and it makes one wonder about the negative reviews. Didn't arrive until almost 10PM Friday evening, and I was surprised to see how full the parking lot was.... More 

Was this review helpful? Yes 3
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