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All 58 Long Beach hotels

Residence Inn by Marriott Long Beach

3.0 of 5 Hotel   |   4111 East Willow Street, Long Beach, CA 90815
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63%
Ranked #19 of 58 Hotels in Long Beach
A recent review
4 of 5 stars reviewed 4 weeks ago
DGMun Chicago, Illinois
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110 reviews from our community

Traveler rating
    26
    41
    19
    10
    14
See reviews for
46
11
5
36
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Erie, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

We asked for an upper floor, were told that the location we did get was really one of the best... Really??! It was right by the garbage and the highway. Next nite we were moved at 9pm -- again requested top floor and didn't get it because adjoining room was flooding.. Then the next day no wifi available because we... More

Was this review helpful? Yes
RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear Barbara, Thank you for taking the time to share your experience at our hotel in Long Beach. I apologize that your recent stay was not satisfactory and appreciate your feedback. Please contact me directly if you would like to discuss your stay further. I would personally like to regain your trust, and assist you with your next business trip... More

Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am in Long Beach on business and this location is super convenient to where I need to go. Right off the expressway but does not feel like it. The rooms are clean and comfortable but a bit dated. This suits me and my needs perfectly. The room is condo-like with a full sized fridge, stove top and microwave. I... More

Was this review helpful? Yes 1
RILB_GM, Owner at Residence Inn by Marriott Long Beach, responded to this review

Thank you sharing your review with us, DGMun! We're thrilled to find out you enjoyed your stay. We strive to create comfortable and productive stays and I'm glad our amenities helped you stay on track. We hope to see you next time you're in Long Beach! Eric Torrez Guest Care Supervisor. More

Oahu, Hawaii
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Residence Inn Long Beach with a team of families in early July. The inn is right off the freeway, an easy drive from the LA airport. The rooms are condo-style. Our room had two bedrooms, two bathrooms, and a full kitchen. The room also had a living room complete with a sofa/bed, fireplace, and wall-mounted flat... More

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RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello, luv2plan44! Thank you so much for your detailed review of our hotel! I'm jazzed to hear our staff was successful in creating a memorable stay for you and your party! Cheers, Eric Torrez Guest Care Supervisor More

SW Ontario
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 14, 2014

We stayed at this hotel for a 3 day period. This location like many Residence Inns, is a home away from home. Set up like a small condo complex, everything you need is here. The room was comfortable and clean. There is a service where they will get your groceries for you, however we had a car so we didn't... More

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RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello, mackiecat! Thank you so much for your indepth review of our hotel. I'm glad you folks enjoyed your stay. If we can ever be of service again, please do not hesitate to give us a call! Eric Torrez Guest Care Supervisor More

liverpool
2 reviews
4 of 5 stars Reviewed August 5, 2014

Just completed a weeks stay here in a penthouse room. We had some issues with the air conditioning and the rooms could do with a bit of a make- over but the thing that stood out were the staff. From front desk to the dining room, all staff we came into contact with we're super helpful. Would definitely stay here... More

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RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Thank you for the review, yozzer2006! I'm sorry to hear about your AC issues. We currently have a technician out replacing some units and troubleshooting other units to make sure we're ready to battle this Southern California heat! I'm thrilled to hear our staff took care of you and provided you with exceptional service. I'll make sure to share your... More

Redwood City, California
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 29, 2014

Rooms need an upgrade to match its rates, looks unclean. Breakfast is okay, outdoor seating is nice. Front desk staff not helpful or friendly. Am surprised this is a Marriott. Location is near freeway but is not in the nice part of Long Beach so you have to drive some distance to get to good restaurants.

Was this review helpful? Yes 1
RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Thank you for your review! The Residence Inn Long Beach prides itself in providing clean, comfortable rooms and stellar service at a reasonable price. I apologize if your experience was anything short of extraordinary. Kindly contact a manager at our hotel and reference this review so that we may discuss your experience in detail. Best Regards Eric Torrez Guest Care... More

Phoenix, Arizona
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2014

When we arrived after 11pm the lobby was flooded with water because it was being cleaned. I had reserved a second floor room but was placed on the first floor. Staff were nice and friendly. When we got in our first room the a/c did not work we were immediately moved to another room on the second floor

Was this review helpful? Yes 1
RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello, Ingine! Thank you so much for chosing the Residence Inn Long Beach! I'm glad our staff was able to rectify that pesky room's AC issue. And excellent tip on breakfast! Summertime is an extremely busy time of the year for our kitchen. I presonally recommend all my guests come by early and take advantage of the ample seating and... More

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed July 13, 2014

This was our first trip to California. Marriott Inn was a beautiful place to stay. The staff were very friendly and helpful. The pool area clean. The jacuzzi wasgreat and the temperature was hot, not just warm like so many places. The breakfasts were excellent. The room was more a condo with a full service kitchen. The only advice l... More

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RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello, Leslie! We're glad you enjoyed your stay! I think our pool and hot tub are great places to hang out in this heat and I'm glad you were able to take advantage of our amenities. We look forward to seeing you again next time you're in California! Eric Torrez Guest Care Supervisor More

Mumbai
Top Contributor
122 reviews 122 reviews
75 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 12, 2014

Stayed here for 2 nights with grown up children on a family vacation. Check-in was quick & staff was very professional. Lots of free parking, which was almost full. Our suite was on the first floor (rear) which involved a little lugging around of suitcases etc Living space for 4 & bathrooms were clean, kitchenette was adequately stocked. 2 bathrooms... More

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RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello, Trips56! Thank you for such an informative review! Residence Inn Long Beach is in full summertime swing and when the hotel is busy, so is the Gatehouse where we serve our breakfast and Social hour. During the summer season we strongly recommend our guests stop by early to take advantage of our meals. Although the parking lot gets pretty... More

From Here to There
Top Contributor
66 reviews 66 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 27, 2014

Very well-kept property. The front desk staff was friendly and professional. The food in the gatehouse was slightly above average for RI fare...although I do think the scaling back of complimentary food from four nights a week to three, (in many RI's nationwide) is a bit too frugal. On a similar note, the "Market" was entirely too small, with a... More

Was this review helpful? Yes
RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello, DB! I love your username, although it made my housekeepers nervous! I'm thrilled you enjoyed your stay. Residence Inns are now working together to standardize the Social Hour menus and offerings to create an experience for our guests. Keep an eye out for a revamped menu later this year! Eric Torrez Guest Care Supervisor More

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Additional Information about Residence Inn by Marriott Long Beach

Address: 4111 East Willow Street, Long Beach, CA 90815
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Long Beach 3*
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Also Known As:
Residence Inn By Marriott Long Beach Hotel Long Beach

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