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All 58 Long Beach hotels

Residence Inn by Marriott Long Beach

3.0 of 5 Hotel   |   4111 East Willow Street, Long Beach, CA 90815
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Ranked #20 of 58 Hotels in Long Beach
A recent review
4 of 5 stars reviewed 2 weeks ago
CatsandShoes11 Staten Island, New York
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118 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Staten Island, New York
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Residence Inn Long Beach for 2 nights for business. The staff was very friendly and helpful and provided good information on nearby beaches. The included breakfast was very nice and the staff did a good job keeping up with a very large crowd. The hotel had a pool and hot tub which were nice. My room... More

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RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear Guest, Thank you for sharing your experience at the Residence Inn Long Beach. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! We appreciate your feedback and are delighted to know that you had a great stay. Sincerely, Mac McCann More

Senior Contributor
39 reviews 39 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The rooms are large and clean, the staff are helpful, the free meals are decent, the fitness center is average to above average... But: business travelers need to sleep. I have been awakened twice in the last two nights by passing trucks and road noise. Further, they allow dogs. This is great for the dog owners, but no so much... More

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RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear Snowmp, Thank you for your candid comments about your recent stay at our hotel. I appreciate that you recognized our hard working staff, but I apologize for not being able to provide the restful and relaxing experience that you expect and deserve. Our property is pretty large, so there are some rooms that are outstanding for a peaceful stay.... More

Southport, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived early morning after a long flight from Australia. The lady at the front desk was very obliging and let us check in early to one of the few free rooms. All staff we encountered were similarly helpful. The room was clean and well provided although I could not find a safe to keep passports etc. It's a little... More

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RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear Guest, Thank you for sharing your experience at the Residence Inn Long Beach.. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We appreciate your feedback and are delighted to know that you had a great stay Your feedback is integral to our ability to continue to improve our service. Thank... More

Fort Worth, Texas
Top Contributor
56 reviews 56 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a studio room. Very comfortable king bed. Full kitchen. Good WiFi--AT&T is currently working on it to increase the speed. Breakfast had many options and changed daily. The location was relatively near the airport. The set up of the hotel made it feel very safe. Quiet. Helpful, friendly staff.

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RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear Guest, Thank you for sharing your experience at the Residence Inn Long Beach. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you choose to stay with us again whenever your travel needs bring you back to Long Beach.... More

Dana Point, California
Senior Contributor
22 reviews 22 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2014

Great place to stay. Very quiet, good A/C, very nice desk people. Clean rooms - the bathroom could have been a little but bigger but all was clean and nice. Plenty of towels. Large TV that we could watch either in bed or on the couch

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RILB_GM, Front Office Manager at Residence Inn by Marriott Long Beach, responded to this review

Thank you for taking the time to write a review for the Residence Inn Long Beach. We consider our hotel your "home away from home" anytime you are in the Long Beach area. From our full size kitchens stocked with all the utensils to our complimentary hot breakfast everything we do is designed to help make your trip a little... More

Top Contributor
428 reviews 428 reviews
29 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed October 15, 2014

This is not the best place to stay, room are clean, staff friendly, but the aspect "holiday's resort" close to the highway and without any convenience such restaurant, shops at a walking distance don't make it.... I know we are at LA (1h drive from downtown) but you expect more for the requested price... It's like the purchased Internet: it's... More

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RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear Bambooly, Thank you for taking the time to submit comments in regards to your recent stay at the Residence Inn Long Beach. I appreciate your kind observations about our staff and cleanliness. Please accept our sincere apology for not meeting your location expectations. We are located near the airport and just minutes from downtown. Upholding our commitment to provide... More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 23, 2014

Like most other Residence Inns I have stayed at, this hotel featured many of the amenities that I like while traveling, such as kitchen, microwave, fridge, and a suite-type layout, plus great free breakfast, and evening meals. This Residence Inn room seemed a little smaller than others I have stayed at, and the furnishings were a bit dated, but it... More

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RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear Guest, As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you for sharing your experience at the Residence Inn Long Beach. Your feedback is integral to our ability to continue to... More

nyc
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 23, 2014

let me begin by saying the staff is what makes this place tolerable at best. We stayed here 1 night using points. 1 nigth was a little too long! Here's the PROS & CONS... PROS: - very helpful staff; they really try to make a bad situation work. - room was clean. CONS: - The pool was too small for... More

Was this review helpful? Yes 1
RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear yorkchu, Thank you so much for your feedback concerning your recent visit to Long Beach. I appreciate your kind words about our excellent staff. I apologize for not exceeding your expectations, and will certainly take all of your comments into consideration as we work hard to improve our service overall. We are proud of our ability to operate in... More

Erie, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 7, 2014

We asked for an upper floor, were told that the location we did get was really one of the best... Really??! It was right by the garbage and the highway. Next nite we were moved at 9pm -- again requested top floor and didn't get it because adjoining room was flooding.. Then the next day no wifi available because we... More

Was this review helpful? Yes 2
RILB_GM, General Manager at Residence Inn by Marriott Long Beach, responded to this review

Dear Barbara, Thank you for taking the time to share your experience at our hotel in Long Beach. I apologize that your recent stay was not satisfactory and appreciate your feedback. Please contact me directly if you would like to discuss your stay further. I would personally like to regain your trust, and assist you with your next business trip... More

Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 21, 2014

I am in Long Beach on business and this location is super convenient to where I need to go. Right off the expressway but does not feel like it. The rooms are clean and comfortable but a bit dated. This suits me and my needs perfectly. The room is condo-like with a full sized fridge, stove top and microwave. I... More

Was this review helpful? Yes 1
RILB_GM, Owner at Residence Inn by Marriott Long Beach, responded to this review

Thank you sharing your review with us, DGMun! We're thrilled to find out you enjoyed your stay. We strive to create comfortable and productive stays and I'm glad our amenities helped you stay on track. We hope to see you next time you're in Long Beach! Eric Torrez Guest Care Supervisor. More

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Additional Information about Residence Inn by Marriott Long Beach

Address: 4111 East Willow Street, Long Beach, CA 90815
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Long Beach 3*
Number of rooms: 216
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Also Known As:
Residence Inn By Marriott Long Beach Hotel Long Beach

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