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BEST WESTERN PLUS I-5 Inn & Suites

2.5 of 5
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6411 W Banner Road, Lodi, CA 95242-9125
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BEST WESTERN PLUS I-5 Inn & Suites
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Ranked #5 of 13 Hotels in Lodi
A recent review
5 of 5 stars reviewed 2 weeks ago
Sonja M Edmonton, Alberta, Canada
Review This Hotel

132 reviews from our community

Traveler rating
    44
    45
    25
    9
    9
See reviews for
46
36
8
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Alberta, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stopped here as we drove through Sacramento, room was clean and quiet. Breakfast was very impressive (the waffle station was a very pleasant surprise). Only downside, we were warned due to having a full hotel there may not be any hot water (which there wasn't in the evening). I would stay here again.

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Maria_M_AGM, Front Office Manager at BEST WESTERN PLUS I-5 Inn & Suites, responded to this review

Thank you very much for your 5 star review regarding your recent stay here at the Best Western Plus I-5 Inn & Suites. We are delighted to hear that you enjoyed your breakfast and were able to rest well during your stay with us. We look forward to welcoming you back. More 

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly service, good breakfast. We asked for, and received, a quiet room which was clean and spacious. Comfortable beds, and everything worked well. Yes, the pool is small and the breakfast area is not large, but could find nothing that did not suit both my husband and myself.

Was this review helpful? Yes
Maria_M_AGM, Front Office Manager at BEST WESTERN PLUS I-5 Inn & Suites, responded to this review

We greatly appreciate your wonderful comments regarding our property. Our staff takes great passion in taking care of our guests and we are pleased to see that we were able to meet your expectations during your stay here with us. It would be our pleasure to welcome you again soon. Thank you for choosing Best Western Plus I-5 Inn &... More 

Surrey, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel one night for business purpose. Nothing to complaint about the staff or rooms, free breakfast etc. However the indoor pool is very small, way too small I think (you swim 2 breast strokes and you've done the lenght of the pool!). I guess if you're a more than 3 or 4 inside the pool, it's... More 

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Waukegan, Illinois
Contributor
17 reviews 17 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

So customer service was good and the staff was griendly however, the room upon entering smelled kinf of moldish and not sure if the carpet was damp or just cold. Went to use hottub turned on jets and they didnt work. Pool is tiny so good for little kids and breakfast spread was good. If you do not like country... More 

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Maria_M_AGM, Front Office Manager at BEST WESTERN PLUS I-5 Inn & Suites, responded to this review

Thank you for taking the time to provide us with your constructive feedback. This allows us to resolve any issues for you and other guests. We are always making improvements and we hope that we will be given the chance to welcome you back to see the changes in the future. Thank you for choosing Best Western Plus I-5 Inn... More 

Nazko, Canada
1 review
1 of 5 stars Reviewed February 2, 2015

I always judge a place by how clean a pet room is. This was truly gross. The bed skirts had pee all over them. The carpet had spots all over. My dog couldn't stop smelling the spots. Having said that I probally wouldn't have bothered with writing a review but the bathroom was gross too. The breakfast area was not... More 

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1 review
2 of 5 stars Reviewed January 28, 2015

Not up to the standards of the Best Western Hotels I have stayed at in the Bay Area. Heater in room did not work after two attempts. Jets in hot tub did not work. Will look at Holiday Inn when staying in Lodi again. Seemed older and outdated in appearance inside.

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Redlands, California
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 23, 2015

Very convenient freeway access. Gas station and three fast foods right there. Room was clean and probably a little larger than some typical hotel rooms. Bathroom has been updated fairly recently. Bed was a little hard for my taste, but can't please everyone. Breakfast had scrambled eggs, sausage, waffle maker, hot oatmeal, toast, store-bought danishes & muffins, 3 cereals, apples,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Maria_M_AGM, Front Office Manager at BEST WESTERN PLUS I-5 Inn & Suites, responded to this review

Thank you for sharing your experiences with us. We are pleased to hear that you enjoyed our convenient location right off the intersection of I-5 and CA-12 as well as our wide variety of breakfast items we have to offer. I regret that you were inconvenienced by the breakfast space however we have recently expanded the breakfast area and hope... More 

Surrey, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed January 18, 2015

Good location just off the freeway. Underground parking. Room and beds comfortable. Staff helpful. Elevator very slow especially when room staff are moving carts from the basement to each floor. Breakfast not up to what we are used to at BW. The scrambled eggs are most likely reconstituted. Breakfast room staff (at least on this particular day) not attentive to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Maria_M_AGM, Front Office Manager at BEST WESTERN PLUS I-5 Inn & Suites, responded to this review

Thank you for taking the time to provide us with your constructive feedback. This allows us to resolve any issues for you and other guests. We are always making improvements and we hope that we will be given the chance to welcome you back to see the changes in the future. Thank you for choosing Best Western Plus I-5 Inn... More 

1 review
1 of 5 stars Reviewed January 11, 2015

We stayed at this hotel in January. The hotel is by a busy road with a great deal of road noise all night long. Bugs in the ice from ice machine. We got to breakfast just when the opened service. No coffee, eggs and other breakfast items served. Not served until we asked at the desk. Disappointing stay and certainly... More 

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 4, 2015

We have family in this area so we stayed for 8 days. They wanted 89.00 a night but we got it for 74.00 a night through trip advisor. Good price. Hotel is newer. The rooms are nice and clean. The waffles are good on the buffet. We enjoyed our stay here. We will definitely use it again.

Was this review helpful? Yes
Maria_M_AGM, Front Office Manager at BEST WESTERN PLUS I-5 Inn & Suites, responded to this review

Thank you for taking the time to write about your recent stay here with us. I am so happy to hear that you were pleased with our accommodations and that you found the hotel to be of good value. We appreciate your business and look forward to welcoming you back again soon. More 

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