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Residence Inn Livermore Pleasanton

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3.0 of 5
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1000 Airway Blvd, Livermore, CA 94551
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1 room 1 guest
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Residence Inn Livermore Pleasanton
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52 Reviews from our TripAdvisor Community

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    21
    5
    3
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22
5
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18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I arrived late at the hotel and we were checked in by a very polite receptionist. This hotel was built in 1989 and it shows its age. I had to park the car at the Courtyard hotel which is a 3 minute walk away from my room as the car park was full. Our 2 bedroom suite ambiance does not... More 

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Sanibel Island, Florida
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The first thing that struck my wife and I about this Residence Inn was that it didn't look at all like a "normal" Residence Inn. The "rooms" are located in a number of small separate buildings and our first floor suite was great with plenty of space, nicely furnished, and extremely comfortable. It has more of the feel of a... More 

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CT
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 30, 2015

This is an excellent hotel. The rooms are really nice, some have a fireplace. All have a kitchen and living room area. The rooms also have balconies. Very nice and I would definitely stay there again.

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Terryville, Connecticut
Level Contributor
168 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 29, 2015

lovely, comfortable rooms nestled in garden setting. rooms are large with a comfortable seating area and fireplace in downstairs rooms. kitchen area nicely stocked. feels very private. nice pool and spa area. clean.

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Folsom, California
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed July 22, 2015

Where do I begin.....when you drive onto this property, you immediately realize it is not up to the quality of the normal Marriott Residence Inn. It is old (1998), supposedly refurbished two years ago....but I will get to that in a moment. On our way to the room we encountered a huge stack of used towels, sheets, and other dirty... More 

Was this review helpful? Yes 1
Nicole A, Front Office Manager at Residence Inn Livermore Pleasanton, responded to this review

Thank you for taking the time to share your thoughts in regards to your stay with us at the Residence Inn Livermore. We're sorry that the stay did not meet your expectations. More 

From Here to There
Level Contributor
105 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed July 13, 2015

I've been staying at Marriott Residence Inns for over 20 years...and write about many of them on Tripadvisor. The general manager at this property is the absolute most unprofessional, bordering on abusive, employee that I have ever met. I contacted him with a concern, and he never let me speak...just kept yelling at me and talking over me until he... More 

Was this review helpful? Yes 1
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

Mr. DirtyBedspread, First, I am the Regional Manager. What you failed to write is the fact that you called the hotel asking for a favor, being able to cancel your reservation even though the hotel has a 48-Hour Cancellation Policy. You failed to mention the fact that you berated the front office associate who was trying to help you and... More 

Douglasville, Georgia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 26, 2015

Nice hotel, clean, friendly and helpful staff. Nice area, metro nearby for a 45 ride into San Francisco. About an hour to Napa. All round a good value that's centrally located to all the things you want to see in the San Fran / Wine country.

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Los Angeles
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 17, 2015

This was my first stay at Residence Inn. Travelling with older children required extra beds and extra privacy. The folks at Marriott have put together a design that hits most of the bases (extra closet, well appointed kitchen, adequate working desk and charging plugs next to the beds). However the room lacked a privacy break between the "living area" and... More 

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San Ramon, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

I have had the pleasure of staying here several times over the last couple of years. I find the staff quite pleasant to deal with and well schooled in the meaning of "hospitality". They really do try hard to make your stay work well for you. This is an early generation Residence Inn so it has some of the older... More 

Was this review helpful? Yes 1
California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 28, 2015

Check in was very swift. The staff extremely polite and patient. The stay involved gathering with extended family visiting from Texas. My husband, myself,daughter, and 1 year old granddaughter shared the 2 bed suite. Very nice upgrades and decor including a fireplace in the room. Was a good size suite for our stay. The continental breakfasts had a nice variety... More 

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