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Residence Inn Livermore Pleasanton

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1000 Airway Blvd, Livermore, CA 94551
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Residence Inn Livermore Pleasanton
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Residence Inn Livermore Pleasanton
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Residence Inn Livermore Pleasanton
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50 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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CT
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an excellent hotel. The rooms are really nice, some have a fireplace. All have a kitchen and living room area. The rooms also have balconies. Very nice and I would definitely stay there again.

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Terryville, Connecticut
Level Contributor
170 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

lovely, comfortable rooms nestled in garden setting. rooms are large with a comfortable seating area and fireplace in downstairs rooms. kitchen area nicely stocked. feels very private. nice pool and spa area. clean.

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Folsom, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 1 week ago

Where do I begin.....when you drive onto this property, you immediately realize it is not up to the quality of the normal Marriott Residence Inn. It is old (1998), supposedly refurbished two years ago....but I will get to that in a moment. On our way to the room we encountered a huge stack of used towels, sheets, and other dirty... More 

Was this review helpful? Yes 1
Nicole A, Front Office Manager at Residence Inn Livermore Pleasanton, responded to this review

Thank you for taking the time to share your thoughts in regards to your stay with us at the Residence Inn Livermore. We're sorry that the stay did not meet your expectations. More 

From Here to There
Level Contributor
103 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've been staying at Marriott Residence Inns for over 20 years...and write about many of them on Tripadvisor. The general manager at this property is the absolute most unprofessional, bordering on abusive, employee that I have ever met. I contacted him with a concern, and he never let me speak...just kept yelling at me and talking over me until he... More 

Was this review helpful? Yes 1
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

Mr. DirtyBedspread, First, I am the Regional Manager. What you failed to write is the fact that you called the hotel asking for a favor, being able to cancel your reservation even though the hotel has a 48-Hour Cancellation Policy. You failed to mention the fact that you berated the front office associate who was trying to help you and... More 

Douglasville, Georgia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 26, 2015

Nice hotel, clean, friendly and helpful staff. Nice area, metro nearby for a 45 ride into San Francisco. About an hour to Napa. All round a good value that's centrally located to all the things you want to see in the San Fran / Wine country.

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Los Angeles
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 17, 2015

This was my first stay at Residence Inn. Travelling with older children required extra beds and extra privacy. The folks at Marriott have put together a design that hits most of the bases (extra closet, well appointed kitchen, adequate working desk and charging plugs next to the beds). However the room lacked a privacy break between the "living area" and... More 

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San Ramon, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

I have had the pleasure of staying here several times over the last couple of years. I find the staff quite pleasant to deal with and well schooled in the meaning of "hospitality". They really do try hard to make your stay work well for you. This is an early generation Residence Inn so it has some of the older... More 

Was this review helpful? Yes 1
California, Pennsylvania
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 28, 2015

Check in was very swift. The staff extremely polite and patient. The stay involved gathering with extended family visiting from Texas. My husband, myself,daughter, and 1 year old granddaughter shared the 2 bed suite. Very nice upgrades and decor including a fireplace in the room. Was a good size suite for our stay. The continental breakfasts had a nice variety... More 

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Chicago, Illinois, United States
Level Contributor
118 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
2 of 5 stars Reviewed December 2, 2014

Noisiest hotel I have ever stayed in. Many of the rooms abut the parking lot where "guests" would routinely tailgate late into the evening. Drinking beer, smoking, playing loud music, and noisy conversation were common. The hotel pool and basketball court were also frequented by local kids that routinely played there until midnight. More noise. The hotel was not particularly... More 

Was this review helpful? Yes 1
Nicole A, Front Office Manager at Residence Inn Livermore Pleasanton, responded to this review

Thank you for taking the time to review your stay with us earlier in the year. I'm so sorry that you did not enjoy your stay with us. I believe I know what you were referring to in regards to noisy guests outside late at night, and I sincerely apologize that we didn't handle that better at the time. Fortunately,... More 

Carlsbad, California
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 27, 2014

We were visiting the area for our son's destination wedding at a winery in Livermore. We reserved two rooms, one of which was a penthouse unit to accommodate our two granddaughters and ourselves. Although our room could definitely use an update, everything was clean and in working order when we arrived. Our room became the gathering spot for wedding preparations... More 

Was this review helpful? Yes 1
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