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Baymont Inn & Suites, Los Angeles

2.0 of 5
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14814 Hawthorne Blvd, Lawndale, CA 90260 (Formerly Holiday Inn Express)
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1 room 1 adult
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Baymont Inn & Suites, Los Angeles
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505 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites, Los Angeles
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Saskatoon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 3, 2014

We stayed at this hotel because it was ridiculously cheap and very close to LAX Airport . Although I will definitely return to California , I will not stay at this specific hotel again . I felt very uneasy when we pulled up to the hotel (maybe because it was one in the morning) but still , I didn't feel... More 

Helpful?
Thank Shelbey S
Fahim j, Front Office Manager at Baymont Inn & Suites, Los Angeles, responded to this review

I would like to start by extending my sincerest apology for the experience you had with us here at Baymont. As you can see from previous reviews we pride ourselves in doing all we can to ensure our guests experience a comfortable and satisfying stay. I hope you were able to call the front desk for assistance, as we would... More 

Seattle, Washington
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 3, 2014

When i had to book this hotel i saw average rating but after staying in this hotel I would say its better than what i expected. If you compare it with other hotels around LAX this one has reasonable price and it has all the amnesties that you expect in small 2.5 star hotel. I got free parking, free wifi... More 

Helpful?
1 Thank Fahad M
Fahim j, Front Office Manager at Baymont Inn & Suites, Los Angeles, responded to this review

Thank you for taking the time out to write us this great review. We, here at Baymont, do all that we can to ensure that our guests experience the best quality stay that we can possibly provide them. It is always rewarding to see that our efforts are being recognized and are also very happy to hear that we were... More 

Los Angeles, California
1 review
1 of 5 stars Reviewed October 20, 2014

I was not impressed with the way I was treated at this hotel. The manager, GM, was so extremely rude to me that I had to make a distinct complaint. I enjoyed the bed and room was nice but the water went off, elevator didn't work, room was not cleaned on several occasions, keys kept not working, breakfast was sup... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Stephen B
Nitesh K, Front Office Manager at Baymont Inn & Suites, Los Angeles, responded to this review

I would like to apologize for the experience you had here at Baymont Inn and Suites LAX. Our goal is to unsure the best quality stay possible for our guests. I also would like to apologize on behalf of the General Manger and the inconvenience your conversation with him might have caused you. We had honoured a suite at a... More 

Travelers are raving about these Lawndale hotels

Lihue
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 17, 2014

We knew the area would be a good neighborhood to be in, but we were very surprised on the rooms and overall condition of this hotel. It has been updated recently and is very clean. A clean and renovated guest room is always inviting and makes it comfortable to relax in. Beds were ok, more on the stiff side. Hot... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Alvin I
Fahim j, Front Office Manager at Baymont Inn & Suites, Los Angeles, responded to this review

Thank you very much for taking the time out to write us a review and share your experience with everyone. We pride ourselves in doing our best to ensure our guests experience the best stay possible and it is always pleasing that the teams efforts are paying off. We are sorry to hear that you found our beds a little... More 

Cairns, Australia
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 12, 2014

Professional and very courteous and friendly staff. This is the best value hotel you could every get in Los Angeles if you're only here for a day or two. The very nice places are in Santa Monica and Hollywood, but they're very far from the airport. The Baymont is perfect in that it's a great hotel that offers a free... More 

Helpful?
Thank Rav W
Nitesh K, General Manager at Baymont Inn & Suites, Los Angeles, responded to this review

The entire staff was very pleased at hearing the positive feedback, and seeing that all their hard work is well appreciated. Thank you very much for taking the time out to share with us and others the experience you had here at Baymont during your visit to the Los Angeles area. We hope that we have a chance to serve... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 12, 2014

This hotel is absolutely disgusting and the staff is horrible. The room was fine until I discovered a creepy crawler within my bed, nasty bed bugs and then I discovered stains on curtains, what kind of establishment is this? When I was transferred to there "suite" it was even worse, the towels had stains, carpet was super dirty and I... More 

Helpful?
1 Thank Inspiretobe
Nitesh K, General Manager at Baymont Inn & Suites, Los Angeles, responded to this review

I would like to start by extending my sincerest apology for the experience you had with us here at Baymont. As you can see from previous reviews we pride ourselves in doing all we can to ensure our guests experience a comfortable and satisfying stay. We are disappointed of the room you were placed in and put it out of... More 

Lawndale
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 16, 2014

This hotel is clean and the rooms are spacious. Each room has a microwave, refrigerator, coffee maker and a sink. There is a Starbucks in the parking lot

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Pamela H
Nitesh K, General Manager at Baymont Inn & Suites, Los Angeles, responded to this review

Thank you for taking the time to write us a great review. We are glad to hear that you had a wonderful stay with us here at Baymont Inn & Suites LAX. We strive to provide our customers with the best experience possible. Our team hopes to see you again to provide you with an even better stay than the... More 

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