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Holiday Inn Express Hotel & Suites

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15688 South Harlan Road, Lathrop, CA 95330
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87 Reviews from our TripAdvisor Community

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Traveler rating
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    32
    6
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35
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
  • All months
    (87)
  • Mar-May only
    (22)
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    (34)
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    (16)
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    (15)
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1 of 5 stars Reviewed 3 days ago NEW via mobile

Ever thing about this trip was disappointing. let's start with check in. When we arrived we were greeted by NO ONE. After waiting several minutes two woman came from the back with their shirts untucked looking extremely unprofessional and seemed rather in a hurry to get us checked in and out of their way. With maintenance history I checked to... More 

Was this review helpful? Yes
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Pros: Extremely friendly staff Great location Nice looking rooms and lovely grounds Cons: Noisy AC Difficult to regulate temperature (and it gets HOT in Lathrop) The bed was a bit uncomfortable This hotel is nice, but the A/C kept waking us up everytime it turned on or off. We stayed here for access to the spa, but a large group... More 

Was this review helpful? Yes
Erika J, Guest Experience Champion at Holiday Inn Express Hotel & Suites, responded to this review

Dear Jnennimtz, Thank you for staying at the Holiday Inn Express & Suites of Lathrop. I appreciate you taking the time to write us a review regarding your recent stay. Our hotel is committed to providing our guests with the highest quality services and facilities. It seems that we were not able to execute an exemplary hotel stay because start... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Stayed for one night after long drive. Check in was fast but clerk did not acknowledge or thank us for our gold status. Every other holiday inn express has aknowledged it. Pool was thick with green algae , hot tub too. Could have really used a hot tub after 10 hours driving. The biggest thing was they didn't have any... More 

Was this review helpful? Yes
Erika J, Guest Experience Champion at Holiday Inn Express Hotel & Suites, responded to this review

Dear Karma C, Thank you for staying at the Holiday Inn Express & Suites of Lathrop and for taking the time to write us a review. Please accept our sincere apologies for any inconvenience you have experienced during your stay. The feedback we receive from you enables us to target problem areas. I will forward this review to the appropriate... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 1, 2015

I stayed here for one night during a road trip. Room was pretty good, clean and spacious. Morning breakfast with pancakes was good. Only complaint I have is the noice from Joes Travel Plaza but most of it started with trucks takings off in the morning so night was mostly quite. But I should have read other reviews and asked... More 

Was this review helpful? Yes 2
Erika J, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for staying at the Holiday Inn Express & Suites of Lathrop and for taking the time to write us a review. I'm glad to know you had a great time during your stay. Please let the front desk know next time you stay in our hotel to put you in the room on the opposite... More 

Ashburn, Virginia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 18, 2015

HIExpress is a good one. The staff is friendly and attentive. Being right off 99, you can get to a lot of places pretty fast (and avoid the 5). Breakfast is typical HIExpress. Hot and decent. They always have some fruit to grab and the place is kept clean and neat.

Was this review helpful? Yes 1
Erika J, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear tiplady, Thank you for staying at the Holiday Inn Express & Suites of Lathrop and for taking the time to write us a review. I'm glad to know you had a great stay at our hotel. Our staff strive to be the best and comments like yours shows they are achieving their goal. We look forward to seeing you... More 

South Pole
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed February 16, 2015

Given that this hotel is not in the nicest of areas, it was still a nice place to stay. The staff was very friendly and enjoyable to talk to, the rooms were clean and modernized, and the grounds were well kept. The evening socials with the appetizers are a nice way to unwind at the end of a day of... More 

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South Lake Tahoe, Ca
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed January 20, 2015

Really close to Big League Dreams, and a little less expensive than the other nearby Holiday Inn. Newer rooms, and the typical Holiday Inn Express breakfast. Right off the I-5. I would stay there again for sure.

Was this review helpful? Yes
Erika J, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear MicheleDahl, Thank you for staying at the Holiday Inn Express & Suites of lathrop and for taking the time to write us review. I am glad to know you enjoyed your stay with us. We look forward to seeing you next time you are in the area! Once again, thank you! Sincerely, Erika Juan Guest Experience Champion More 

Newport, Oregon
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 30, 2014 via mobile

Stopped for an overnight respite on the way to the Rose Bowl; Go Ducks! We found the hotel to be very clean, modern and well maintained. Check In was quick and efficient. The room was well appointed. The bed was very comfortable. The flat screen TV was a little washed out. Great shower! Even though the facility was close to... More 

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Salinas, California
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 24, 2014

The hotel is right next to the freeway but it is really quiet. We had a trailer with us and chose the hotel because the website said it had truck parking. They need to update. We were able to use about 8 spaces in the back so all went well. Good experience!

Was this review helpful? Yes
Erika J, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Frances S, Thank you for taking the time to write us a review about your recent stay with us! We appreciate your kind comments. I'm glad to know you enjoyed your stay at our hotel. I would like to offer a sincere apology regarding the truck parking that was stated on the website but I'm glad to know it... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 5, 2014

We stopped at this HI Express along Interstate-5 in the midst of a long drive and arrived quite late and tired. Otherwise I'd have asked to be moved to another room, because the air conditioning unit didn't work. The bed was comfortable. The room had a refrigerator and coffee pot. However the lighting in that part of the room was... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Janet E, Thank you for taking the time to share your feedback with us. It is good to know that our breakfast was sufficient enough for your needs. However, we regret if you were not completely satisfied with the room that you were allocated. Your comments are helpful for us to improve in order to ensure that similar instances... More 

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