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All 14 Lancaster hotels

SpringHill Suites Lancaster/Palmdale

3.0 of 5 Hotel   |   1811 West Avenue J-12, Lancaster, CA 93534
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SpringHill Suites Lancaster/Palmdale
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72%
Ranked #7 of 14 hotels in Lancaster
A recent review
3 of 5 stars reviewed 1 week ago
hikingwgolden Boulder
  • Reviews (51)
  • Photos (13)
  • Amenities
  • Q&A
  • Room tips (9)
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51 people have reviewed this hotel

Traveler rating
    22
    14
    9
    4
    2
See reviews for
18
4
2
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
Boulder
Top Contributor
54 reviews 54 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

My group stayed here on a business trip and were were pleasantly surprised! Rooms were clean and comfy and the staff was friendly, well trained and always willing to help! We had never been to this area before. I highly recommend a stay here! Please click on "yes" if you found my review helpful...I appreciate it!

Was this review helpful? Yes 1
Dede M, Owner at SpringHill Suites Lancaster/Palmdale, responded to this review

Thank you so much for taking the time to post such a lovely review of our facility. Our staff takes great pride in trying to provide a home away from home for our guests. It is always good for them to hear that their efforts are appreciated! Very best, Dede More

Fountain Valley
1 review
5 of 5 stars Reviewed 1 week ago

I checked in on a very late Fri night. The staff tried her best to accommodate my need (my company was to pay for my stay but the auth. code did not go thru). My Sat morning' checking out was very pleasant. I appreciated the time and effort the other staff spent trying to look for that autho. code. Still... More

Was this review helpful? Yes
Dede M, Owner at SpringHill Suites Lancaster/Palmdale, responded to this review

Thank you so very much for caring enough to post your experience with our hotel on tripadvisor. Our staff cares so much about the experience it provides to our guests, and it is wonderful for them to get such positive feedback. We hope you will continue to stay with us when you are in the area! Wishing you the best,... More

Nevada, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014

Very nice place. Great rooms, delicious breakfast. Hotel staff were very friendly and accommodating. Location is close to the Avenue K exit off 14 highway and there are restaurants nearby. The hotel was built a few years ago and is all non-smoking.

Was this review helpful? Yes 1
Dede M, Owner at SpringHill Suites Lancaster/Palmdale, responded to this review

Thank you so much for taking the time to post such appositive review. Our staff is dedicated to trying to provide our guests with a home away from home experience. We hope you will come back to visit us soon! Wishing you the very best! More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2014

We have stayed in many nice hotels because of my husband's work. But I can't say enough good things about the staff, the amenities, the complimentary breakfast, the cleanliness, the friendliness and helpfulness of the General Manager, Chris, and her husband at the Lancaster SpringHill Suites. They are attentive and warm people and we were extremely comfortable there on several... More

Was this review helpful? Yes 1
Dede M, Owner at SpringHill Suites Lancaster/Palmdale, responded to this review

Thank you so much for your review of our property! It is our goal to provide the best in accommodations and customer service, so it is heartwarming when a guest writes such a positive review. We are very appreciative of the time you took to write this review, and look forward to seeing you again! More

San Diego, California
1 review
5 of 5 stars Reviewed April 19, 2014

Very clean and friendly staff. Would stay there again! I had a pleasant time, relaxing, clean bathroom, great television, comfortable bed, lobby was great, phone service was excellent, and very, very, very quite.

Was this review helpful? Yes
Dede M, Owner at SpringHill Suites Lancaster/Palmdale, responded to this review

Thank you so much for taking the time to write your review of our property. Our goal is always to provide the best in accommodation and customer service, so we are so happy to hear of your experience. We look forward to seeing you again! More

Goodyear, Arizona
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2014

Clean, friendly, comfortable. Expected nothing less from Marriott. After international travel, and driving from LAX, we looked forward to our stay. The hotel was located near shopping and restuarants. Good breakfast buffet. Would definitely stay there again on our next visit.

Was this review helpful? Yes 1
Dede M, Owner at SpringHill Suites Lancaster/Palmdale, responded to this review

Thank you so much for taking the time to write such a wonderful review. Our staff and management strives to provide the very best...and it is always so rewarding to hear that a guest is happy and will return! Safe travels! More

Tustin, California
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 30, 2014 via mobile

I have stayed here multiple times over the course of the last year. I stay here because it is consistently clean and the staff is friendly. Melina is a bright ray of sunshine and Chris has always been helpful with my reservations and changes. The breakfast is good, though I wish they would serve waffles during the week and I... More

Was this review helpful? Yes
Dede M, Owner at SpringHill Suites Lancaster/Palmdale, responded to this review

Thank you so very much for taking the time to write such a positive review. We appreciate your comments regarding the breakfast. Our staff is focused on trying to provide a home-away-from-home environment, so it is always wonderful for them to receive reviews such as your! Thanks...we look forward to seeing you again! More

Phoenix, Arizona
1 review
2 of 5 stars Reviewed January 30, 2014

I am a loyal Marriott customer and stayed at this property about a year ago. I stayed this time for 3 nights, once again on a business trip. Check in was fine. The room was standard for an older Spring Hill. I wasn't able to adjust the AC to run on fan only, and as someone who likes white noise... More

Was this review helpful? Yes
Dede M, Owner at SpringHill Suites Lancaster/Palmdale, responded to this review

Hello, I am very sorry to read about the details of your stay and apologize for any inconveniences you experienced. We try to provide the best guest experience as we truly care about our guests and want them to feel at home with us. I will notify the manager of your comments and hope you will consider giving us another... More

new york ny
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 5, 2013

When you walk in you are always met with a smile.Staff is outstanding( Judy, Michelle etc) rooms are clean and comfy . Breakfast is amazing ,with many hot and cold choices .Pool and spa small but more then adequate. fitness center superb. All in all, it is a great property, one you should try if in the area, you will... More

Was this review helpful? Yes 2
Dede M, Owner at SpringHill Suites Lancaster/Palmdale, responded to this review

Thank you so much for your positive review of our property. It is our staff's delight to try to create a home away from home environment for our guests. We are so glad that you enjoyed your stay with us and hope you will return soon! Very best, Dede More

Chester, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2013

Stayed at the Springhill Suites in August. The hotel was spotless the staff were so friendly and it was in a good location for travelling around. It offered breakfast which was not to be missed and coffee was on the go all day long. The pool is only small but as most of the guests appeared to be on business... More

Was this review helpful? Yes
Dede M, Owner at SpringHill Suites Lancaster/Palmdale, responded to this review

Hello, Thank you very much for taking the time to review our hotel. It always makes us so happy to know that a guest has had a great experience with us. We strive to provide a "home away from home" environment and hope we did that for you. We look forward to seeing you again! More

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Additional Information about SpringHill Suites Lancaster/Palmdale

Address: 1811 West Avenue J-12, Lancaster, CA 93534
Phone Number:
Location: United States > California > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Lancaster/Palmdale 3*
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Also Known As:
Springhill Suites Lancaster/Palmdale Hotel Lancaster

13 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (2)
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Bathroom (1)
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Room/suite (4)
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Hotel & grounds (2)
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Pool/beach area (1)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Lancaster
Hotel Class
Number of rooms
80

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