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Holiday Inn Express Lancaster

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43719 17th Street W, Lancaster, CA 93534
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Holiday Inn Express Lancaster
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68 Reviews from our TripAdvisor Community

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Traveler rating
    35
    24
    5
    3
    1
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18
6
5
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Prescott, Arizona
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very new and modern facility. It has a decent restaurant close by (Marie calendars). It is reasonably priced and convenient access. I recommend this property if you are in the Lancaster California area. If you are visiting here during the summer I recommend you park on the north side of the parking lot under the shade tree.

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Gardnerville
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, comfortable rooms. Breakfast needed more variety. Prior to arrival I called and asked if I could have two queens instead of Priceline standard one king. Employee said no, rules dictate no unless 15.00 charge. When I arrived another female said of course no problem. That's customer service!

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Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We were traveling for almost 12 hours we made it to the hotel at around noon and even though we asked them To arrange a room for us they reply was that they they couldn't rush the cleaning people so they made us wait until 3 pm which was the check in time. Rules are rules but when you have... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Lancaster, responded to this review

Dear ivang6171, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with customer service. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of... More 

Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Color me sheepish. I arrived here with low expectations because I'd heard the area was a bit rough, but the outstanding reception I received from Melissa threw all misgivings aside. The building layout is typical for HIX in CA. My room was spacious and clean: familiar HIX quality. Freeway access is easy, but of course that translates to road noise.... More 

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Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed April 23, 2015

Clean comfortable rooms. New hotel. Beautifully designed hotel and modern touches. We enjoyed our suite. Staff was very friendly. We will stay here again when visiting our family in California. Breakfast was great and I loved the design and layout of the room.

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Tulare, Ca
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 22, 2015 via mobile

Stayed at this Holiday Inn while attending a soccer tournament in March. My room was exactly what I had requested. It was clean and very comfortable with great internet service. Plus it had my favorite TV stations! Free breakfast was standard hotel items but it was filling and plentiful. All staff I interacted with were friendly and helpful!

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Chula Vista, California
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed February 17, 2015

Staff friendly- reservations made a note that I would be a late check in (after midnight). Convenient and great location two blocks from the freeway. Free breakfast of scrambled eggs and bacon, bread items, apples and bananas, cereals, coffee, juice, milk, hard boiled eggs, yoghurt. Good night sleep, reasonable price, gas station to fill up on road trip on same... More 

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Brentwood
2 reviews
2 of 5 stars Reviewed December 26, 2014

My husband, my daughter, her toddler and I are staying in this hotel currently. We will not be back. Pros: the front desk staff is friendly and helpful. Cons: mediocre breakfast buffet; worst of all is the cleaning service and cleanliness of the place. First day they did not clean our room: when we came back that night, the room... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Lancaster, responded to this review

Dear Francoise B, Thank you for sparing some of your precious time to write us a feedback regarding your recent stay. I appreciate your kind regards for some of our staff members, particularly one from the reception area. On the other hand, please accept my sincerest apologies if the overall cleanliness of the room you have stayed at fell below... More 

Gardnerville, Nevada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 15, 2014

This hotel is a great place to stay if you have to go to Lancaster Ca. Everything was top notch. Front desk help was very efficient. the room very clean, the whole property was clean. The only complaint that I have is the pool is outdoors. During the winter in Lancaster it gets pretty cold

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Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 30, 2014

Our room was a nice size, comfortable beds, pleasant staff, and good free breakfast. The girl at the front desk greeted us with a smile and was helpful getting me directions so that I could get around. We didn't utilize the pool but I did notice it was small but clean.

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