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Candlewood Suites Orange County/ Irvine East

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3 South Pointe Dr., Lake Forest, CA 92630
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1 room 1 guest
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Candlewood Suites Orange County\/ Irvine East
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66 Reviews from our TripAdvisor Community

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Traveler rating
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    19
    16
    8
    6
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sedona
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our first visit to Candlewood Suites was better than I expected. The small suite was spacious with a kitchen area with attractive cabinets, sink, apartment fridge and microwave. The room was surprisingly quiet, especially during the week when it seemed many of the people are there in short-term housing. The staff are not at the front desk, but can be... More 

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Austin, Texas, USA
Level Contributor
129 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Friendly and helpful staff from front desk to housekeeping. Nice side suites....Bed are a bit firm for our liking but acceptable. Well maintained and Convenient location parking can get a little tight when the hotel is fully booked

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Boston, MA
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 23, 2015

Stayed here for 4 nights while at a conference in irvine. Very nice clean modern room - like a studio apartment- full size fridge and microwave - free wifi and free parking. It also has a gym and a little store to get snacks- perfect base and so close to everything!

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Phoenix, Arizona
1 review
1 of 5 stars Reviewed July 6, 2015

We were extremely disappointed (to say the least) with this hotel in every capacity! Picked this place because it advertises "pet friendly" - there is one TINY patch of grass in the parking lot with a road on the other side. We were misinformed of the pet fees (ended up being 75 PER PET), the room was FILTHY - luckily... More 

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SBS-Chatsworth, General Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear Kat Q First of all I would like to thank you for taking the time to write a review & I'm really sorry that you were disappointed. Our website clearly shows all the information about the pet services & fees & I’m really surprised about your comment about the cleanliness of your suite because our hotel just passed the... More 

California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 5, 2015

I stayed here with a group of friends coming back from a trip to Mexico. We had a total of four suites. Since we were dog-tired and I had chosen the hotel, I was a hopeful that everyone would be happy with our rooms. We were! Check in was a breeze; the girl working the desk was pleasant and answered... More 

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Sydney, Australia
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed January 11, 2015

The standard of housekeeping left a lot to be desired. First room we were assigned had not been cleaned since last guest. There were snotty tissues on the couch and smears down the mirrors. Obscene words were also written on the notice board with a biro. The previous guests had also smoked in the room and jammed all the holes... More 

Was this review helpful? Yes 2
SBS-Chatsworth, Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear Ballasdeeep Really appreciate for your feedback and please accept our sincere apology for checking you in to a room that was not ready yet & I'm really glad that our guest service agents was able to move you to a perfect room in matter if few minutes. We hope that in near future be able to install automatic doors... More 

Lone Tree, Colorado
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 10, 2014

I stayed there 3 nights, nothing is really standing out. Wall are as thick as cigarette paper which means you can hear your neighbor watching TV if it is too loud. Gym is OKish... not great. Convenient location if you have business in Irvine, Lake Forest.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear Zoubof, Thank you for your feedback. We are glad to hear you found our location convenient. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry for the noise challenges that you experienced during your stay. If there is anything we can do to make your next stay more... More 

Grand Junction Colorado
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed December 6, 2014

Stayed here for several nights and found the hotel to be very comfortable. The staff was helpful. The location was great, I was visiting friends in the Lake Forest / Silverado Canyon area and this was close to both. I like having a Mini Kitchen with a full size fridge. I'll be back

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Port Moody, Canada
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 6, 2014

I travel to Irvine once or twice a year and have stayed at several of the local hotels over the years. I decided to try the Candlewood suites this time based on the TA reviews and I was not disappointed. I was immediately greeted upon entering by a friendly clerk who informed me that as the hotel was not busy... More 

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Los Angeles, California
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed July 11, 2014

I have nothing negative to say avout the staff nor the cleanliness of this hotel however, whoever built/designed hotel deserves to be slapped across the face for such poor design and lack of knowledge regarding buildings. This building was poorly built. Everytime someone walked acoss the hall on the floor above us or walked around their own room as any... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear mariasolis1, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More 

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