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All 8 Lake Forest hotels

Candlewood Suites Orange County/ Irvine East

2.0 of 5 Hotel   |   3 South Pointe Dr., Lake Forest, CA 92630
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Ranked #6 of 8 Hotels in Lake Forest
A recent review
3 of 5 stars Reviewed July 4, 2014
Lunagal2008 Denver, Colorado
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57 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed July 11, 2014

I have nothing negative to say avout the staff nor the cleanliness of this hotel however, whoever built/designed hotel deserves to be slapped across the face for such poor design and lack of knowledge regarding buildings. This building was poorly built. Everytime someone walked acoss the hall on the floor above us or walked around their own room as any... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear mariasolis1, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Denver, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 4, 2014

I stayed at this hotel for a couple of nights recently. Plus points; front desk staff were very polite and helpful plus you have a refrigerator, microwave, dishwasher and small stovetop so if like me you just want to head back to your room and throw something together to eat while you work, it was great. Minus points; the kitchen... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear Lunagal2008, Thank you for your recent stay with us and reviewing our property. I am glad to know that you found our staff highly commendable and that you enjoyed the room amenities. On the other hand, I am very sorry that you were inconvenienced by the noise challenges during your stay. I have taken note of your comments and... More

Abu Dhabi, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 1, 2014

The Candlewood Suites - Irvine East , Lake Forest, CA is nice choice if you have visit to Los angles he rooms include a kitchen with utensils, dishes, glasses and silverware... also the Hotel have nice gym for afternoon activities

Was this review helpful? Yes 2
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 13, 2014

The Candlewood Suites - Irvine East (it's actually in Lake Forest, CA) is a nice, pleasant hotel in an upscale neighborhood. It's a good place to stay when on an extended business trip (or even for just one or two nights) because of the amenities. The rooms include a kitchen with utensils, dishes, glasses and silverware, dishwasher, full-sized refrigerator with... More

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White Pine, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2014

i was told when i made the reservation that i would receive the $22 reservation fee off the price of the hotel at the time of check in. The price of the hotel was to be $79 plus taxes and the $22 would be taken off of that. I was charged $90 at time of check in on the night... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear tngirly_girl, Thank you for writing a review about your recent stay with us. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance in this context. Please accept our sincere apologies for any inconvenience it may have caused you. Kindly be assured that we... More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 15, 2014

I stayed here a month ago and was just reminded as I am here in Southern California again, but this time chose to stay at another hotel not far. We had checked in late and was greeted with rude front desk personnel. The rooms were not very clean and seemed that many lights, tv, etc did not work...was told they... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear D N, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

El Cajon, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2014

Both my wife and I went to visit her Mom in LA. We really did not want to head all the way home and be tired the next day so looked for a hotel on the spur of the moment. This hotel is by FAR one of the best we have ever stayed in. From a Fantastic room that was... More

Was this review helpful? Yes 2
Santa Ana, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2014

My family spent a weekend at this property to relax. We had an awesome check in experience which was delivered by Jaime. He really had a way to make us feel welcome. Another person from the front desk is Nazario who treated us like royalty. Will definitely come back because of them.

Was this review helpful? Yes 2
Saint Paul, Minnesota
Contributor
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 7, 2014

This is the second time I stayed here. Before the first problem was loud housekeepers being disruptive, now the problem seems to be comfort. The room changes from very hot to very cold there is no in between. When the air conditioner is on it is very loud and did not sleep well because of that. Also I had suspicion... More

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IHGCare, Guest Relations Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear nini0, Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apologies for the air conditioning issue you experienced. I understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, I do apologize and regret that this impacted your experience at our hotel. To better assist you... More

Los Angeles, California
Top Contributor
118 reviews 118 reviews
60 hotel reviews
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed December 8, 2013

I usually like Candlewood Suites. I know what I am getting in to with the extended stay places, but I like the positive trade offs like the mini kitchen. So first the good: The front desk staff I interacted with were great! The room is what you've come to expect, with the exception of two problems that ultimately force me... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear Patrick F, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. It was unfortunate to see your stay was not as comfortable as it could have been... More

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Additional Information about Candlewood Suites Orange County/ Irvine East

Address: 3 South Pointe Dr., Lake Forest, CA 92630
Phone Number:
Location: United States > California > Orange County > Lake Forest
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Orange County/ Irvine East 2*
Number of rooms: 122
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Also Known As:
Candlewood Suites Orange County/ Irvine East Hotel Lake Forest
Candlewood Suites Lake Forest
Candlewood Lake Forest
Lake Forest Candlewood Suites

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