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BEST WESTERN PLUS Irvine Spectrum Hotel

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23192 Lake Center Drive, Lake Forest, CA 92630 (Formerly Irvine Suites Hotel)
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BEST WESTERN PLUS Irvine Spectrum Hotel
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BEST WESTERN PLUS Irvine Spectrum Hotel
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159 reviews from our community

Traveler rating
    68
    44
    21
    12
    14
See reviews for
73
17
12
45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Irvine Spectrum Hotel
See the most recent reviews
Henderson, NV, United States
2 reviews
5 of 5 stars Reviewed September 23, 2014

I can't say enough about the excellent quality of the overall accommodations, the helpfulness and friendliness of the staff and great value. I would highly recommend this hotel for either business or pleasure.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review

Dear Paul L, Thank you very much for your kind words about your stay at Best Western Plus Irvine Spectrum Hotel. Our staff and management take pride in knowing that we were able to make your Orange County trip a pleasant experience. We are happy that you were able to enjoy our facilities and amenities as well, and that they... More 

Fresno, United States
1 review
3 of 5 stars Reviewed September 22, 2014

The hotel felt industrial, and quite dingy. There are outdoor hallways, and the parking feels like an underground parking structure. Our check-in service was outstanding and the maids did good work, but all other workers were below- average.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review

Dear Crystal C, Thank you very much for your feedback on your experience at Best Western Plus Irvine Spectrum Hotel. We do our best to provide all our guests with comfortable accommodations every day. Please accept our apologies for the overall feeling of our hotel. We will take your comments to make our public spaces more appealing. We are glad... More 

Kingsburg, CA
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 22, 2014

Pros: Friendly knowledgeable reception staff. Nice spacious updated two room suite with 40 inch flat screen televisions in each room. Good wi-fi reception. Perfect temperature hot tub. Cons: Lighting over vanity not bright enough. Cooked to order breakfast just average. Not HD TV reception.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review

Dear PacificWest Travel, Thank you very much for your comments regarding your stay at the Best Western Plus Irvine Spectrum Hotel. It is through your comments and suggestions that we can know how well we are living up to our standards. We are glad to hear that you found value and convenience in the facilities and amenities we provide. Our... More 

Lake Forest, United States
1 review
1 of 5 stars Reviewed September 22, 2014

I stayed at Irvine Spectrum Hotel from September 8 to September 11 . Someone ( I believe Room Service ) searched and tried to steal something from my luggage everyday . When I checked out , I saw another visitor complained the same like me . When I check out on 9/12/2014 , Male receptionist didn't say Hi and Thank... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review

Dear Htoo A, Thank you for letting us know of your recent experience at our hotel. It is through your comments and your feedback that we are able to make improvements and continue to deliver excellent service. We are very sorry that we couldn't corroborate your report about your luggage. We have trusted staff that work in dozens of rooms... More 

1 review
5 of 5 stars Reviewed September 18, 2014

Stayed at this hotel for 2 weeks. It was super quiet, has great comfortable rooms, the staff were really nice and accommodating to our family. They allow pets which is nice and hard to find. There's free parking which was not hard to find a place to park like some hotels, free wifi, and free breakfast with real food! For... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review

Dear Melissacl4567QK, Thank you very much for taking the time to let us know how much you enjoyed your stay at the Best Western Plus Irvine Spectrum. We are thrilled to know that you had a nice time during your two weeks at our hotel. Our staff takes great pride in being warm, gracious hosts to all our guests, and... More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed September 11, 2014

Check in moved me when I was unsatisfied with the room. The room I moved to was spacious, clean and nicely decorated. I returned from an event after midnight, and the night clerk came upstairs and fixed the TV, when I reported that it wasn't working.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review

Dear Anita R, Thank you very much for taking the time to let us know how much you enjoyed your stay at our hotel. We are glad to hear that we surpassed your expectations - as it is our goal to exceed the expectations of every one of our guests. Please come and visit us soon. Our entire staff is... More 

Santa Clarita, California
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 10, 2014

I am a hotel snob, there I said it. My husband and I were looking for a room to book 2 days before attending a concert at the Verizon Wireless Amphitheater I came across this hotel. I normally wouldn't stay at a Best Western and was extremely skeptical given its star rating, but after reading several trip advisor reviews, I... More 

Was this review helpful? Yes 1
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review

Dear MrsZazu, Thank you very much for your kind words about our hotel. Our staff and management take pride in knowing that we were able to make your concert trip to the Verizon Wireless Amphitheater a pleasant experience. Our commitment is to provide each and every guest with our own brand of warm, positive service. We are happy that you... More 

Contributor
20 reviews 20 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 6, 2014

Absolutely loved the quick check in and the friendly staff! Very helpful too! Our room was impeccably clean. My husband and I loved the tv remote controls. ..Great idea! The free breakfast was an absolute delight! Great cook and delicious fresh choices! Will definately come here again!

Was this review helpful? Yes 1
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review

Dear gabi p, Thank you very much for taking the time to let us know how much you enjoyed your stay at our hotel. We are glad to hear that we surpassed your expectations ! Is it is our goal to exceed the expectations of every one of our guests. Please come and visit us soon. Our entire staff is... More 

Santa Maria, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

Despite the surroundings, it was a very nice hotel! There was easy access from the freeway. We chose the hotel because of it's location for the event we were attending and when we arrived we were a little taken aback by it's surroundings in an apparently less than prosperous couple of blocks. We walked into a crisp and clean lobby,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review

Dear Sandra S, Thank you very much for your comments regarding your experience at our hotel. We do our best to provide all our guests with an enjoyable stay. Therefore, it's a pleasure to see that you enjoyed our friendly service, our spacious two-room suites, and our array of amenities. We would like to invite you to stay with us... More 

East Windsor, New Jersey, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2014

After a recent two week stay, I'd say that this hotel deserves a solid 3.5 stars. My overall stay was very pleasant. I checked in late in the evening and was up in my room in short order. The room did have a somewhat musty smell, but opening up the windows or turning on the AC solved that issue for... More 

Was this review helpful? Yes
General M, General Manager at BEST WESTERN PLUS Irvine Spectrum Hotel, responded to this review

Dear chrlschn, Thank you very much for your comments regarding your stay at our hotel. It is through your comments and suggestions that we can know how well we are living up to our standards. We are glad to hear that you found value and convenience in the facilities and amenities we provide. Our staff and management are happy to... More 

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41 photos of this hotel

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