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Prominence Hotel & Suites

Certificate of Excellence
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20768 Lake Forest Drive, Lake Forest, CA 92630
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Prominence Hotel & Suites
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131 Reviews from our TripAdvisor Community

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Traveler rating
    80
    28
    11
    4
    8
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36
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43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (35)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (26)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

I have been traveling to LF for last 4 years and Prominence Hotel has been the preferred staying option since I opted for it almost 4 years ego. The experience gets better and better with each visit. Daily room service, complimentary breakfast with a vast variety to chose from, in room free WIFI, shuttle service and above all excellent people... More 

Was this review helpful? Yes
Medford, Oregon
Top Contributor
65 reviews 65 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Having time to prepare for special appointments in two separate directions in SoCal, we did some prepatory work. Chosen a lodging location equidistant from both locations, reviewing and settling on our lodging choice by comparing recent reviews, then some final investigating on the lodging itself, including when possible, Management and Staff backgrounds. In this case, our choice of the Prominence... More 

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Burbank, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for a month while relocating to the area. It has been an A+ experience. As I travelled home on the weekends, each week afforded me the opportunity to try new rooms on different floors. All the rooms I stayed in were clean, quiet and comfortable. The breakfast here is awesome; omelets made to your liking,... More 

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Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Jennifer, We so appreciated your stay and now that you're gone we miss you dearly! We are glad that we were a good stopover for you during this period of transition. We are so honored that you consider us an A+ establishment and we look forward to hosting you whenever the need arises. "Peace is not merely a distant... More 

Eugene, Oregon
1 review
5 of 5 stars Reviewed 6 days ago NEW

Easy reservations for handicapped room with bathroom with grab-bars and shower seat. Best breakfast buffet in Orange Count with omelets and waffles. Facility is clean and attractive, staff is very helpful.

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Suslus, We are so glad we were able to accommodate your needs during your recent stay. Even under the best of circumstances traveling can present a challenge, but we here at The Prominence understand this and try to make our guest's stays as uneventful and satisfying as possible and I am glad that in this case we hit the... More 

Skokie, Illinois
1 review
5 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed at the prominence for a week and it was very nice. We stayed in a clean and quite room. I made sure to enjoy the free breakfast every morning. I will stay at this hotel next time I am in the area visiting family.

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Dean H, We are so honored that you and your family choose to stay with us. Thank you for noticing our cleanliness, our housekeepers are the hardest and most thorough in the business and we are proud of the work they do, day in and day out. We are also glad you enjoyed our breakfast, one of the best... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Its my first visit here and the staff at prominence has gone out of their way to make me feel at home. The housekeeping staff is very good at their work,providing services everyday. The breakfast menu is very diverse. The hotel staff is very friendly and helps us in every way they can. They also have shuttle services to our... More 

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Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dearest Kristel, I am so happy that we did a good job making you feel at home! Yes I completely agree that our housekeeping is great. We are glad that our breakfast options kept you satisfied during your week long stay. We make sure to try not to serve the same thing in a 7 day period so we appreciate... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

I have been staying in this hotel for several years, whenever I visit Lake forest. Staff is very helpful, polite and supportive. They are very caring about individual needs. Housekeeping is done everyday - Rooms and surroundings are always neat and clean. Breakfast is really good - we get to customize omelette - We can choose our choice of veggies... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dearest Horizon R, We are so incredibly grateful for your amazing loyalty. We work hard to treat every guest like family and we are glad that is has rewarded us with your stays year after year. Our breakfast and housekeeping staffs would like to thank you for your kind comments. Our guest services staff thank you for your wonderful personality... More 

Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel while on a business trip in California with my staff and i found Prominence Hotel and Suite to be an ideal place for us to stay when visiting Lake Forest .The location is good as it is very close to some major Orange County attractions. The rooms are spacious and very clean. The space we... More 

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Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Tami H, Thank you for your wonderful review! It was our pleasure to provide you with our hotel's amenities including wifi, breakfast, and out pool and hot tub facilities. I'm also glad you enjoyed using our meeting room. We consider ourselves a business centered hotel and as such we are proud to have hosted you and your staff. Thank... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is like a hidden gem! Literally. You get way more than what you pay for. Bomb breakfast, parking, Wi Fi that actually works, it's all included. The front desk staff are very friendly and helpful. No hassle checking in or out which is always a good thing specially if you dislike waisting time. Overall great experience and if... More 

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Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear SeanP005, Thank you for your awesome review! Thank you for the veiled reference to the gems that we have in the Lobby. It's just our little lobby decor, but we are very proud to have such a glimmering lobby. We agree that you get an amazing bang for the buck here, wifi, parking, breakfast and a great and clean... More 

Medford, Oregon
1 review
5 of 5 stars Reviewed 1 week ago

My 2 night stay could not possibly have been any better. The staff here is amazing, all very nice and helpful. The rooms are spacious and accomodating. The breakfast in the morning was like the cherry on the ice cream. They have a lot of variety and they even have a cook to order omelette station! It was a bit... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear OregonCW, Thank you so much for choosing to stay with us and for your kind review. It was a pleasure having you, and please be sure to let us know if you have need of a room in the future. We are super glad that you enjoyed our great breakfast, and although we were able to give you a... More 

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