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Prominence Hotel & Suites

2.5 of 5 20768 Lake Forest Drive, Lake Forest, CA 92630
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Certificate of Excellence 2014
Prominence Hotel & Suites
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Prominence Hotel & Suites
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105 reviews from our community

Traveler rating
    64
    23
    10
    3
    5
See reviews for
31
19
15
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richardson, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

The Prominence Hotel is an ideal location for rest and relaxation. The room was clean & comfortable. Staff were exceptionally friendly. A free made-to-order breakfast that was the best hotel breakfast I've had. Coffee was good enough that no trip to the next-door Starbucks was necessary. Highly recommend this hotel.

Was this review helpful? Yes
Yuma, Arizona, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2014

What a great find! The price was great, with our AAA discount and the amenities were as good or better than any 4 or 5 diamond AAA hotel we have paid 2 or 3 times as much for in the past. The lady who makes made to order omelettes in the morning is excellent and the rooms, although a little... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Chris S, Thank you so much for deciding to stay at our little property. As you noticed we are very competitively priced and we proudly consider ourselves to be the best deal in Lake Forest. I will be extending your thanks to our lovely breakfast staff who work hard to pump out yummy omelettes for our hungry travelers. Thank... More 

Lake Forest, California
1 review
5 of 5 stars Reviewed November 9, 2014

The Prominence Hotel is amazing. The price is spot on when it comes to the area, considering there is an Extended Stay right down the street and a Hampton and Marriot around the corner. I had just stayed with Extended Stay and Hampton and I found that not only were the rooms nicer, but the customer service at the Prominence... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Lost at Sea, Thank you so much for your kind review! It was a real pleasure having you stay with us. We love our breakfast too, so we're glad it's hitting the spot with our guests as well. I should note a small disclaimer however, not all of our rooms have computers, but of course if you need one... More 

1 review
5 of 5 stars Reviewed October 20, 2014 via mobile

The Prominence Hotel offered great costumer service! The breakfast was amazing. I definitely recommend checking out this hotel. My room was clean and quiet and the staff was friendly and helpful! Thank you for the great stay !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Kathrynnn81, Thank you so much for the kind review! Our staff works hard to make sure your stay is as pleasant as possible. We almost never get noise complaints, so I'm glad this applied to your stay as well! What can we say? We have good "bones"! Thank you for complimenting our staff's service as well. We train hard... More 

HIghland, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 18, 2014

The reason for my stay was due to my mother's illness. I was looking for something close to her hospital and her house, as well as a hotel that was reasonable. The hotel room was phenomenal. There was a separate seating area as well as a full kitchen. It was basically a bachelor apartment. The staff was also very welcoming... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Danateach, Thank you very much for the kind review. We were honored to host you during your stay with us, and on on a personal note, your strength of character is so admirable we consider ourselves lucky to have witnessed it. Thank you for your kind words as well, and should you ever need a temporary home in Lake... More 

1 review
4 of 5 stars Reviewed October 15, 2014

Just stayed last week. We had a good stay with no complaints. BREAKFAST IS AWESOME! Fast made to order omelets, pancakes, bacon, etc . . . Close enough to OC beaches. Two room suite was reasonable for the area.

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Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Brian, Thank you a lot for the kind review! We get quite a bit of our business from people that read our reviews so we really appreciate yours! We agree, our breakfast is amazing (in fact, I have an extra 5lbs on me because of it ;-) and we are all really glad that you enjoyed it, as well... More 

Riverside, CA
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 15, 2014

We booked this hotel because of the great value and the fact that it was relatively close to shopping, beach communities and dining. When we drove up I was a bit doubtful seeing that it was an older hotel and in a basically residential area. The lobby needs a bit of redecorating to bring it up to date but still... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Pleasure, Thank you so much for you kind review. We here at the Prominence Hotel try our best to meet our guest's expectations and I am very happy to read that in your case we did a pretty good job. Thank you for the kind compliments about our staff as well, we train vigorously and frequently to make sure... More 

Fullerton, California
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 14, 2014

I almost dread posting this review; I fear it will mean I have trouble getting a room in the future, but I must say this is a very good hotel and in my opinion the best in Lake Forest. Pros: Large, well furnished rooms. Bed, very large and comfortable. Little kitchenette with two burners, a sink, microwave, apartment sized refrigerator... More 

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Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Chuck, Thank you SOOO much for the amazing review. We really try our best to make every guest have a pleasant experience here, and it was particularly nice having you stay with us. Also we definitely agree that our breakfast is awesome and our housekeepers are second to none. The next time you find yourself in our neck of... More 

Laguna Hills, California
1 review
5 of 5 stars Reviewed October 3, 2014

Awesome, excellent customer service, your staff made my stay so memorable, made my check in process so easy.....most likely I will be back on my next business trip back to lake forest. Staff also made my getting a cab to the airport non stressful.

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Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear divamary40, Thank you so much for your kind review. Our staff knows that when you're traveling for work a friendly face and efficient service might make or break your trip, so we really appreciate you letting us know that we are hitting the mark. I hope you enjoyed our unique breakfast, and please let us know if we can... More 

Reno, NV
Top Contributor
107 reviews 107 reviews
23 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed October 1, 2014

I thought I'd like to try an individually owned hotel rather than a chain, where I usually stay. I was not disappointed, and would definitely stay here again. Rooms were large, including the bathroom, work desk was nice sized with fast internet, lighting was good, espec. in the bathroom. Mattress was comfortable. Breakfast was better than at a chain hotel,... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Mr. Bill, Firstly, may I say what a pleasure it was to have you stay with us. Thank you so much for the kind review, these reviews go a long way to helping a small business like ours thrive, so we really appreciate you taking the time to let us know we did a good job. I remember you saying... More 

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Additional Information about Prominence Hotel & Suites

Address: 20768 Lake Forest Drive, Lake Forest, CA 92630
Phone Number:
Location: United States > California > Orange County > Lake Forest
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Prominence Hotel & Suites 2.5*
Number of rooms: 60
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Also Known As:
Prominence Hotel And Suites
Prominence Hotel Lake Forest
Comfort Suites Lake Forest
Lake Forest Comfort Suites

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