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Prominence Hotel & Suites

2.5 of 5 20768 Lake Forest Drive, Lake Forest, CA 92630
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Certificate of Excellence 2014
Prominence Hotel & Suites
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Prominence Hotel & Suites
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113 reviews from our community

Traveler rating
    69
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    10
    3
    6
See reviews for
33
22
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34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Torrance, California
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 weeks ago

So Zen, that will be your first comment. The lobby is warm and smell amazing from the essential oils they carry in the Spa. The staff is warm and friendly, and was quite accommodating. The hotel room we chose had a mini kitchen (sink, microwave and min stove). The place is quiet, clean and has a convenient hot tub and... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Mark H, Thanks so much for your inspired review! We definitely consider ourselves to be proprietors of zen, as anyone who walks into our lobby can tell and we are grateful for your appreciation of these traits. We are also glad that you noticed that we are pet friendly, and since it's clear that to most Americans pets are... More 

Palm Springs, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I am in the pet business and frequently travel with my dogs. Finding a quality hotel such as the Prominence suites has been a fantastic experience and I now stay here every time I am in town. Most hotels in the area limit the size of the pets to 20 lbs or less and charge ridiculous pet fees, but Prominence... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Gary G, Wow! Thank you so much for your awesome review of our hotel. As you know, here at the Prominence pets are family and we are so happy we can give you a place to land when you're in town. We are also happy to hear that our dish packs are proving to be a valuable amenity to... More 

Seattle, Washington
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I chose to stay at the Prominence for a business trip (visiting my company's office near the Irvine Spectrum) after the expense report from my last trip (where I stayed at the Hilton Doubletree near the Spectrum) was met with raised eyebrows at my frugally-minded company. I found The Prominence to be a perfectly acceptable place to crash for a... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear mpeterson74, A review of this length and depth is always a joy to read and a big help, thank you for your meticulous and thorough review of your stay at our little hotel. We here at the Prominence LOVE frugally minded companies because once they discover us they always come back. We too consider ourselves quirky and this is... More 

Tustin, California
Top Contributor
75 reviews 75 reviews
38 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed January 11, 2015

The lobby is strange - full of Chinese things and amethyst geodes but what the heck. The rooms are suites with the usual two TVs and kitchenette. The bedroom had a good bed, great black out curtains and a nice air conditioner for white noise so you sleep well.

Was this review helpful? Yes 1
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Gwen88, Thank you so much for your review! Your kind comments about our property will certainly let others know about our little gem and we so appreciate it. Please let us know if we can accommodate you again in the future, it would be our absolute pleasure to do so! "Life is really simple, but we insist on making... More 

Laguna Beach, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 4, 2015

We recently checked in to this hotel late in evening. Following morning discovered that back seat had been stolen from locked 2014 Suburban. Hotel manager was no help and relayed that security cameras "were not working" that night. $2000 seat replacement makes it a very expensive stay.

Was this review helpful? Yes
Lake Forest, California
Top Contributor
79 reviews 79 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 30, 2014

Family came to town and couldn't stay with us. We couldn't stay in house either due to work. Used to stay at other hotel in Lake Forest, closer to freeway but bad experience last time, so looked around. THIS IS A GEM! Warm friendly staff. Great Breakfast. Family member got sick and front desk couldn't do enough for us. Extended... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear BRubin510, Its unfortunate you had visitors when you yourself had to vacate your home - but we are thrilled that you chose us as your home away from home during your construction, especially after another local bad experience! I am proud to say that it is a very common occurrence for our competitors to provide us with many guests,... More 

Riverside, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 28, 2014

We travel quite a bit around the country and abroad, but when we stay local (SoCal) we have a vast selection of hotels. Now in the OC we typically enjoy the Ayres Inn's but NOW we've found their match! The Prominence Hotel & Suites was a wonderful surprise! Large spacious rooms, in room fridge, cooktop stove, hard wired touch screen... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Phil A, Thank you so much for your great and thoughtful review! Here at the Prominence we love showing travelers what we have to offer because more often then not they are happy and impressed with the value and quality of their stay, and I am ecstatic that this was the case for you two as well! It is... More 

Richardson, Texas
2 reviews
5 of 5 stars Reviewed December 10, 2014

The Prominence Hotel is an ideal location for rest and relaxation. The room was clean & comfortable. Staff were exceptionally friendly. A free made-to-order breakfast that was the best hotel breakfast I've had. Coffee was good enough that no trip to the next-door Starbucks was necessary. Highly recommend this hotel.

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Peaceycat, Thank you so much for your kind review! We are not a large hotel, but we here at the Prominence do our absolute best to make sure every guest is provided with everything they need to have the best stay possible. While we serve rainforest approved coffee during breakfast time and in our rooms, we agree that it... More 

Yuma, Arizona, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2014

What a great find! The price was great, with our AAA discount and the amenities were as good or better than any 4 or 5 diamond AAA hotel we have paid 2 or 3 times as much for in the past. The lady who makes made to order omelettes in the morning is excellent and the rooms, although a little... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Chris S, Thank you so much for deciding to stay at our little property. As you noticed we are very competitively priced and we proudly consider ourselves to be the best deal in Lake Forest. I will be extending your thanks to our lovely breakfast staff who work hard to pump out yummy omelettes for our hungry travelers. Thank... More 

Lake Forest, California
1 review
5 of 5 stars Reviewed November 9, 2014

The Prominence Hotel is amazing. The price is spot on when it comes to the area, considering there is an Extended Stay right down the street and a Hampton and Marriot around the corner. I had just stayed with Extended Stay and Hampton and I found that not only were the rooms nicer, but the customer service at the Prominence... More 

Was this review helpful? Yes
Steve P, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Lost at Sea, Thank you so much for your kind review! It was a real pleasure having you stay with us. We love our breakfast too, so we're glad it's hitting the spot with our guests as well. I should note a small disclaimer however, not all of our rooms have computers, but of course if you need one... More 

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Additional Information about Prominence Hotel & Suites

Address: 20768 Lake Forest Drive, Lake Forest, CA 92630
Phone Number:
Location: United States > California > Orange County > Lake Forest
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Prominence Hotel & Suites 2.5*
Number of rooms: 60
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Also Known As:
Prominence Hotel Lake Forest
Prominence Hotel And Suites
Comfort Suites Lake Forest
Lake Forest Comfort Suites

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