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All 8 Lake Forest hotels

Prominence Hotel & Suites

2.5 of 5 Hotel   |   20768 Lake Forest Drive, Lake Forest, CA 92630
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Prominence Hotel & Suites
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82%
Ranked #3 of 8 hotels in Lake Forest
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
gwyett
  • Overview
  • Reviews (86)
  • Photos (10)
  • Amenities
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  • Room tips (24)
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86 people have reviewed this hotel

Traveler rating
    52
    19
    7
    3
    5
See reviews for
28
16
11
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We were here for a swim meet with our 2 children ages 5 & 10. Upon arrival, there was a mistake with our room however the stay was still convenient. Nice size mini fridge, microwave and small stove top. The place was relatively clean and in the same parking lot as a Starbucks! For those who have coffee needs. Breakfast... More

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Buena Park
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My family stayed here because it was the best rate we could find and we needed to be close to the Verizon Amphitheater. I'm not sure what we were expecting but we have been pleasantly surprised. We got in late and our reservation was held just fine. We were upgraded rooms and it was nice to get away from the... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is a good value for what you get. I stayed about a month ago and while I had an issue with a broken pullout couch, they promptly supplied me with a deluxe cot (free) and tried their best to make me happy. It is not overly frilly but you get what you need and a bit more (i.e.... More

Was this review helpful? Yes
gm_prominence, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Clinton F, Thank you so much for your kind review! Our staff is really proud of how our hard works comes together to make every stay as pleasant and seamless as possible. Thanks for calling our Roll-away beds deluxe. They are quite nice and we just bought half a dozen of them for when situations like yours arise (Normally... More

Mumbai
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Extremely helpful staff. Great breakfast. Very comfortable bed. Nice connectivity to the internet. Great Shuttle service. Perfect for overnight stay or and extended stay of months. Have decent kitchen in the room for cooking.

Was this review helpful? Yes
gm_prominence, Front Office Manager at Prominence Hotel & Suites, responded to this review

Mr. Jalpesh, Thank you so much for choosing to stay with us on your international trip. We try very hard to give our hotel and guests an "at home" feeling and we very much hope you felt at home during your stay. You are very kind to reference those aspects of your stay that you enjoyed, such as a our... More

Rancho Cucamonga
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

DO NOT EVER BOOK HERE! We stayed here on 07.19.14 and it was a total nightmare! Based on pictures and phone recording, we were excited to arrive. Once checked in, this all changed! Room smelled like DEATH! I contacted housekeeping, who "sprayed" the carpets. We opened a window and left for dinner. Upon our return, the room was not only... More

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Top Contributor
61 reviews 61 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Looking at the other reviews, I am kind of surprised that there are so many 5 star reviews! This hotel was alright at best. It is very no frills. On the plus side is the service. It's great! Also the breakfast is very decent. And, my room and the hotel were very clean. The room also has a refrigerator and... More

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Irvine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stay at The Prominence at least 2-3 times per month. It's my home away from home. I know everyone's name & they know mine. They are great! The rooms are good size & everything is so clean. Love the morning breakfast as well. I recommend The Prominence to anyone who wants that homey family atmosphere.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When I arrived was greeted warmly by the front desk staff. Made me feel like I returned home. The room was very comfortable and clean. The hotel overall was bigger then I expected and I liked the free hot chocolate. Next time I am town I will be staying there. Every staff member I encountered was friendly. Front desk clerks... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I am picky !! They pleased me in every way. Clean and great value. We will be back. Did everything to make me happy. I research rooms near San Clemente. Found everything I was looking for. And a great price too

Was this review helpful? Yes 2
gm_prominence, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Wayman family, Thank you so much for your visit to our hotel! It was an absolute pleasure having you here, and we really appreciate your business. Please let us know if we can accommodate you in the future, and be sure to mention you've stayed with us before! More

Phoenix, Arizona, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I make a point of trying to write positive reviews, but I don't have a single good thing to say about this hotel. It was billed on Hotwire as a a three star hotel, and the room promised was supposed to be a suite with two queen beds. When we arrived, they did not have any such rooms left, just... More

Was this review helpful? Yes
gm_prominence, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear PHXJC463, I am so sorry that we at The Prominence weren't able to fit your needs for your recent trip. In your review, you mention that you booked through the third party booking service called Hotwire, and you also mention that you booked a room with two queen beds but received a room with only a king bed and... More

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Additional Information about Prominence Hotel & Suites

Address: 20768 Lake Forest Drive, Lake Forest, CA 92630
Phone Number:
Location: United States > California > Orange County > Lake Forest
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Prominence Hotel & Suites 2.5*
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Also Known As:
Prominence Hotel And Suites
Prominence Hotel Lake Forest
Comfort Suites Lake Forest
Lake Forest Comfort Suites

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
60

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