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Holiday Inn Irvine Spectrum

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23131 Lake Center Drive, Lake Forest, CA 92630
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Holiday Inn Irvine Spectrum
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226 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay for the week. Excellent service from management to the bar tender Dani. Great room with quite atmosphere. Great access to the I-5 and 405 freeways makes it easy to travel from city to city.

Helpful?
Thank Hector I
Phoenix, Arizona
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel property is located right off the I-5 freeway - easy access but can be noisy if room is facing the freeway. The property is nicely laid out with well appointed rooms, a decent restaurant and sufficient parking. Service is very good. The front desk staff are very polite and accommodating. They met our needs to have a room... More 

Helpful?
Thank Michael F
1 review
5 of 5 stars Reviewed 1 week ago

Always happy to help me. The rooms are very similar with slight adjustments to fit your needs. Location is easy to get in and out of, nice restaurant next door. Laundry room available, fitness, pool and more. They have a lounge area in the lobby which serves wine, beer and food.

Helpful?
Thank Margarita B
Ronnie D, Guest Relations Manager at Holiday Inn Irvine Spectrum, responded to this review

Dear Margarita B, Your opening statement of "always happy to help me" is very powerful and we thank you for that. Sincere thanks for all the lovely comments you made about our hotel. Gratitude. R Dalgado More 

Jacksonville, North Carolina
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The pictures online make the hotel look very nice. When i checked in to the hotel the nicest thing about the property was the lobby & the restaurant. The reset of the hotel was very average. I was not very impressed with the room as it was very bland. The bed was not very comfortable, and the shower had weak... More 

Helpful?
Thank MFamily28540
Ronnie D, Guest Relations Manager at Holiday Inn Irvine Spectrum, responded to this review

Dear MFamily28450, Thank you for your sincere comments, We are sad that you were not impressed with the room, décor and water pressure. We are however happy that you liked our lobby and the restaurant. Sincerely, R Dalgado More 

Algonquin, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Wanted to send great compliments to Ricardo at the front desk for his exceptional service and friendly personality. Al was very good behind the bar and nice to talk to after a long day. I am not sure what was bothering Matt behind the front desk on my last day of the visit, but he seemed very irritable and not... More 

Helpful?
Thank keith217
Ronnie D, Guest Relations Manager at Holiday Inn Irvine Spectrum, responded to this review

Dear keith217, Thank you very much for your 5 star review and singling out the service of Ricardo and Al. I apologize as Matt was not able to connect with you in a more engaging manner and I will look into the matter. We do hope to see you again in the near future. Sincerely, R Dalgado More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The service at the front desk was totoally aweful. It was 16th Jan.,There was a young guy wearing white shirt. very arrogant and impolite. Even immigration and custom guys in airport were better. I was just tending to ask wifi password and IHG reward, He cut my words, threw the papers in front of me and said that it was... More 

Helpful?
Thank ChoiKI
Ronnie D, General Manager at Holiday Inn Irvine Spectrum, responded to this review

Dear ChoiKI, My sincere apologies as this is not the level of service that we provide. Looking further into the issue on hand, you may have encountered a team member who is no longer with the company. The last weekend being, his last day. My cell phone is 3109381889 as I would like to talk to you in person and... More 

Santa Barbara, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I continue to enjoy my experience at this hotel. Easy freeway access and great service. All staff are very cooperative. in particular the front desk Danna and the bartender Dani. I will for sure return. I have been at this location 4 times and have never been disappointed. Rooms are very well appointed and quite.

Helpful?
Thank SuperDuperMark
Ronnie D, General Manager at Holiday Inn Irvine Spectrum, responded to this review

Dear SuperDupermark, Thank you so much for the wonderful comments about our hotel and services. Danna and Dani will be very excited to see their names in print. Sincerely, R Dalgado More 

Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Very clean, super nice staff, excellent breakfast and a nice little store for picking up snacks. Good location for going in different directions for sight seeing and getting to Orange County Airport. We will stay here again!

Helpful?
Thank 953marinemom
Ronnie D, General Manager at Holiday Inn Irvine Spectrum, responded to this review

Dear 953marinemom, We do appreciate you taking the time to write lovely comment about staff and services. We look forward to your next visit. Sincerely, R Dalgado More 

San Diego, California
Level Contributor
194 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful. First of all, the front desk was amazing. I lost the business card that I wrote the names of the two people that were usually at the front desk. I wanted to compliment both of them. Everyone at the front desk was wonderful, smiling and helpful in any way they could be. Breakfast was better than the standard offered... More 

Helpful?
Thank ILoveIsrl
Ronnie D, General Manager at Holiday Inn Irvine Spectrum, responded to this review

Dear ILovelsrl, We do thank you for the nice comments you made about our Front Desk Team. They will be ecstatic with your comments. Safe travels. Sincerely, R Dalgado More 

Westminster, Colorado
1 review
5 of 5 stars Reviewed 3 weeks ago

i stay here 6 or more times a year, staff is always great to me and goes out of their way to make me comfortable, the bartenders, especially Dani are very attentive,friendly and fast, overall a great experience

Helpful?
Thank cpaulson07
Ronnie D, General Manager at Holiday Inn Irvine Spectrum, responded to this review

Dear cpaulson07, Thank you for being a "regular". Our staff and Dani will be very happy your comments and we thank you for acknowledging them. Sincerely, R Dalgado More 

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