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Quality Inn

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31808 Casino Drive, Lake Elsinore, CA 92530 (Formerly Lake View Inn)
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62 reviews from our community

Traveler rating
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    17
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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mission Viejo, California
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed there with a friend for a Woman's Retreat in Murrieta. It was right next to the freeway so easy on and off access. The room was on the top floor. I didn't notice freeway sounds but I did hear people talking outside quite late at night. The room seemed clean except for the spots on the bedspread... More 

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Murrieta, California
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 3, 2015

My husband and I stayed here for a weekend and were quite satisfied with everything from the service to the room. You can pay cash for the room with a $50 refundable deposit, the rooms are spacious and clean, the beds are very comfortable and the breakfast they have in the lobby is decent. They have a mini waffle maker... More 

Was this review helpful? Yes 1
Big Bear Lake, California
Top Contributor
107 reviews 107 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed August 11, 2014

In connection with an anniversary party we attended in Temecula, we needed overnight accommodations. Those in Temecula are bloody expensive, no doubt due to the high season for the wineries nearby and other activities in that bustling town. After a web search, my wife and I settled on the Quality Inn, primarily based on the room rates ($98 inc. tax)... More 

Was this review helpful? Yes
Pete P, Manager at Quality Inn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

California
Top Contributor
97 reviews 97 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 4, 2014

I booked this online through Priceline on a Friday and stayed on a Saturday. I knew I was coming in late but I didn't realize how late. I called in at 1230 and said I would probably be there around 130 a.m. The guy said, but no later than 2 a.m... I said, what? I didn't realize that if I... More 

Was this review helpful? Yes 1
Pete P, Manager at Quality Inn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Cottonwood, California, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 30, 2014

Very clean, very helpful staff. The only think I will say is rooms are small, shower was too high and I'm not short, a little over priced for what you get!. I think a detachable wand would improve the situation. Even though it is next to the freeway, I didn't hear freeway noise. We stayed two nights, and would stay... More 

Was this review helpful? Yes
Pete P, Manager at Quality Inn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 17, 2014

Upon Check-In I could hear the freeway near by, I asked for and got a room facing away from the freeway. I could hear the freeway from the room, but it was not too loud. The problems began when the people who checked into the room above me started walking around non stop! It was very loud through the ceiling... More 

Was this review helpful? Yes 1
Pete P, Manager at Quality Inn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Cranston, Rhode Island
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

I stayed here in January and was very pleased with this hotel. The woman at the front desk was also very helpful and polite. This hotel is also close to the casino area if you need to go there. As for me, I just needed a place to sleep that night, and this hotel exceeded my expectations. I would stay... More 

Was this review helpful? Yes
Pete P, General Manager at Quality Inn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 5, 2014

I stayed here for 2 nights and I was happy with it. I would stay again if I was in the area. I wanted something cheap and comfortable and I got that. The room was very clean. Large spacious bathroom with a comfy queen bed and little dining table. Breakfast was nice but simple - expected. Great for a stop... More 

Was this review helpful? Yes
Pete P, General Manager at Quality Inn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

White Plains, New York
Top Contributor
50 reviews 50 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 7, 2014

I guess I brought this experience on myself by choosing the cheapest hotel I could find for this quick, overnight stay. The lobby and building were clean. The room was clean overall, but shabby and with a stale smell. there were some stains and holes in the bedspread, although the sheets seemed newly laundered. The room was in the back... More 

Was this review helpful? Yes 1
Pete P, Manager at Quality Inn, responded to this review

Dear Guest : Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Santa Cruz, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 23, 2013 via mobile

Found the motel on Priceline, found that the motel web site had better deals. The room was adequate, average in almost all aspects. Pool was tiny, didn't bother to go in, old (yet cleaned) blood spot on sheet, average cleanliness. May stay here if no better deals to be found.

Was this review helpful? Yes
Pete P, General Manager at Quality Inn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

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