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Holiday Inn Express Hotel & Suites Lake Elsinore

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31573 Canyon Estates Drive, Lake Elsinore, CA 92532
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Holiday Inn Express Hotel & Suites Lake Elsinore
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97 Reviews from our TripAdvisor Community

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Huntsville, Alabama
Level Contributor
620 reviews
429 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

They have a team of super nice staff here who are willing to work hard to please. The elevator is placed just off the main hall and you must enter a smaller hallway first. You have to strategically move your luggage cart to get it on the elevator. The wall is seriously banged opposite the elevator, evidence of how many... More 

Helpful?
Thank AGoingGal
Denver, Colorado
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

I travel a lot and I'd say this is an in and out kind of place. Only 1 gas station by it. The 2 restaurants close at 8 nearby from what I was told by the front desk. They were not inclined to accommodate my mistake (Which I totally understand) but when I drove past in 25 minutes to the... More 

Helpful?
Thank AaronDenver
Phoenix, Arizona
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We travel to the area a few times a year to visit relatives that live in Canyon Lake, Menifee and Hemet. Last stayed before Christmas 2015 and just booked March 2016. Between this property and the Best Western, we prefer this one. We find the rooms clean and comfy. I get why some reviewers are concerned with the parking...if you... More 

Helpful?
Thank clwoolst
Washington DC
Level Contributor
554 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
2 of 5 stars Reviewed December 30, 2015 via mobile

This place has so many bad smells, and each hallway, room, area, etc is different, none of them pleasant. It's like chemicals upon chemicals were used to cover over something foul. The check-in was horrible. The room was dirty. The parking lot has "beware" signage (always a bad thing...and legally not relevant). The only thing I can say nice is... More 

Helpful?
Thank Kauai-Biz-Traveler
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed October 31, 2015 via mobile

Always enjoy my stay here when I'm in town. Also, the staff is very friendly. I appreciate the clean rooms! I would have to say this locations would be one of the best in southern cali. My last stay there I left my earings in one of the drawers of the room I stayed in....I didnt realize it until about... More 

Helpful?
Thank Bee P
Surprise, Arizona
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 16, 2015 via mobile

We visited this hotel for a weekend family trip. I was pleased with the cleanliness of the lobby and the friendliness of the staff. The hallways have a weird smell but it doesn't carry into the rooms. The rooms are nice and clean but not perfect. I noticed cracked lampshades and some rust along the door jam in the bathroom.... More 

Helpful?
Thank stacyehicks
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Elsinore, responded to this review

Dear stacyehicks, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the cleanliness of our lobby, rooms, and the friendliness of our staff. However, I was concerned to see that you had some issues with the lampshades, bathroom door, and the air conditioner. I would... More 

1 review
5 of 5 stars Reviewed October 15, 2015 via mobile

Thanks guys, very happy. I stayed here last week, I always prefer holiday inn, these places are always clean and have very nice staff. The rooms have updated furniture and flat screens, fast internet.. the gas station on the corner is open all night and inn n out is nearby. Keep up the good work guys! thanks again!

Helpful?
Thank A Junior S
Huntington Beach, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 13, 2015

We stayed here after a late night show at one of the local casinos. Our room was clean and quiet, despite being close to the freeway. This Holiday Inn is within walking distance to an In and Out Burger and just down the street from a Walmart and grocery store. It is also conveniently located to the freeway.

Helpful?
Thank rowingref
Cary, North Carolina, United States
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 7, 2015 via mobile

When you are picking a hotel, one of the most important factors is cleanliness. On my 2nd day there I returned to my room after being gone all day and my room wasn't cleaned. I didn't have a do not disturb tag up, therefore it should've been cleaned. The bathroom tub sucked. It has a stain in it which was... More 

Helpful?
Thank CCLB78
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Elsinore, responded to this review

Dear CCLB78, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding housekeeping and cleanliness. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 26, 2015

We couldn't get a room in Temecula for a Saturday-Sunday stay so we stayed in Lake Elsinore Holiday Inn Express and Suites. The rooms were half the price and were very clean and roomy. We had a king bed with a pull out sofa and were very comfortable. Great places to eat in down the street and the breakfast in... More 

Helpful?
Thank Mike M
Questions? Get answers from hotel staff and past guests. Ask a question

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