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Holiday Inn Express Hotel & Suites Lake Elsinore

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31573 Canyon Estates Drive, Lake Elsinore, CA 92532
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Holiday Inn Express Hotel & Suites Lake Elsinore
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Holiday Inn Express Hotel & Suites Lake Elsinore
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78 reviews from our community

Traveler rating
    37
    24
    9
    3
    5
See reviews for
20
27
6
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riverside, California
Senior Contributor
25 reviews 25 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice Quiet place to stay. Very clean. They have a nice indoor pool. Breakfast was good, not just doughnuts & coffee either. They had pancakes, fruit, eggs, bacon as well as assorted breads/danishes & cereal. There were also a variety of juices, coffee and milk. We have stayed here a couple times & the Wi-Fi has worked perfectly. In all... More 

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California
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a night and had a pretty decent experience. Being a IHG Platinum member, I was upgraded and the room was perfectly fine. Bed was comfortable, WiFi worked well and the bathroom was clean. Besides a couch, there was a small dining table in the room, but with all the furniture in the room, it did feel... More 

Was this review helpful? Yes 1
Santa Clarita, California
Contributor
15 reviews 15 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 17, 2015

We stayed here one night with daughter, son-in-law and two grandchildren ages 4 & 5. There were only two luggage carts in the hotel, one large good one, and a smaller one that was falling apart. We had lots of bags and finally the broken one showed up at the front door. The elevator was located down a very narrow... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Elsinore, responded to this review

Dear denprich, Thank you for taking the time to write us a review regarding your recent stay. I am very pleased that you liked our breakfast selection. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. I assure you that every comment, no matter how small, is taken very seriously. We hope... More 

Lancaster, California
Top Contributor
52 reviews 52 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 26, 2015

This was a very present stay at this holiday inn. The hotel was nice and clean. The rooms were clean and the staff was very helpful. Definitly worth staying here. I travel for business a lot and I stay at holiday inns all the time. This is a good one

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Redmond, Washington
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 24, 2015

We had a good experience at this property. Good bed, location close to the freeway but not too close. Everything worked well. The staff was extremely friendly and helpful. The air conditioner was a little loud. Room 108

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Kamran K, General Manager at Holiday Inn Express Hotel & Suites Lake Elsinore, responded to this review

Dear Guest : Our hotel offers you our beautiful feature rooms with a jetted bath tub that you enjoyed during your stay . We are happy we were able to make your stay a memorable one. Look forward to see you again. More 

Venice, CA
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 20, 2015 via mobile

the front desk staff was pleasant and the breakfast was better than most. That is where the positive ends. The room was another story. The carpet was sticky, the room was bright due to know solid curtains, and the hotel is located close to the freeway so freeway noise could easily be heard. Only stayed here one night and would... More 

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Kamran K, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Elsinore, responded to this review

Dear Guest, We are happy you enjoy our breakfast selection , also We are looking into the pancake machine that for some reason was not working properly. I have discussed this matter with our engineering department and we were able to replace it. Look forward to have you back so you can enjoy our new pancake machine. Our rooms have... More 

San Francisco, California
Top Contributor
58 reviews 58 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 18, 2014

Good: 1) This was a nice non-smoking hotel. Clean and well-kept surroundings. 2) Breakfast was good. Breakfast area was also clean and organized. Bad: 1) Furniture and cabinets in the room are chipped and scuffed. 2) There was a "ring around the tub" when we got there. Called housekeeping but no came. A little disappointed.

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Kamran K, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Elsinore, responded to this review

Thank you for your feed back. I am glad you enjoy the amenities in the room as well as our breakfast buffet . I have forward your feed back to housekeeping to look into coating and glazing again our bathtubs. It is something on schedule and be ready for your next visit. More 

Angeles City, Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 12, 2014

I was tired after a long days drive when I saw the lights of the town. I was sure a town that big would have a Holiday Inn. I checked my GPS and drove to the hotel. Got a great room at a great price. Good wifi, great breakfast and a friendly staff.

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Kamran K, General Manager at Holiday Inn Express Hotel & Suites Lake Elsinore, responded to this review

We are happy you enjoy your stay and our amenities. We look forward to see you again . Remember we go the extra mile for our guest satisfaction. More 

Boston, Massachusetts
Top Contributor
54 reviews 54 reviews
7 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed October 11, 2014

This Holiday Inn Express for me, is about the bottom of the barrel for this brand of Holiday Inn. I have stayed in numerous HIE places and this place could use significant improvement. I found that my not so backlit remote, that was supposed to be backlit did not even give me the stations I tried to get using the... More 

Was this review helpful? Yes 2
Kamran K, General Manager at Holiday Inn Express Hotel & Suites Lake Elsinore, responded to this review

Dear guest, It was a pleasure meeting you and very appreciative of your understanding on the issues you encountered during your stay. I am very glad you understood the rate increase on the weekend of your stay, Saturday. Also am glad you understood the update on our channel guide and the new programming with our cable provider. Regarding your feed... More 

Senior Contributor
34 reviews 34 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 8, 2014

There aren't too many good choices in the neighborhood. Holiday Inn is just as good as others. We had a very clean room, comfortable bed and a good night sleep. They offer you free bottle water at the front desk, a very nice touch. Staff was friendly and helpful. But don't count on the breakfast. Yes, as advertised, they serve... More 

Was this review helpful? Yes
Kamran K, General Manager at Holiday Inn Express Hotel & Suites Lake Elsinore, responded to this review

Thank you for your important feed back during your stay in our hotel. We will consider on detail all aspects of your feed back presented to us. We are very happy that you enjoyed the room accommodations and all amenities. We strive for the best possible service in all areas of hospitality and always trying to provide total guest satisfaction.... More 

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