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Lake Arrowhead Resort and Spa, Autograph Collection

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27984 Highway 189, Lake Arrowhead, CA 92382
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Best prices for: 1 room 1 guest
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Lake Arrowhead Resort and Spa, Autograph Collection
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Lake Arrowhead Resort and Spa, Autograph Collection
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212 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Lake Arrowhead Resort and Spa, Autograph Collection
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Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 16, 2014

When my wife and I saw that the temps in LA were going to be in the 100's for the next few days we quickly jumped on-line to see if we could find some deals for a place in the nearby mountains. Groupon had a deal on The Lake Arrowhead Resort and Spa - but when I called the hotel... More 

Was this review helpful? Yes 2
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear Don B., Thank you for choosing to stay at the Lake Arrowhead Resort and Spa. I am so happy to read that you and your wife had a wonderful stay. Thank you for staying with us and we look forward to seeing you again soon. Sincerely, Norm Santos General Manager Lake Arrowhead Resort and Spa More 

Glendale
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

I stayed in this hotel for 3 nights (Sep. 9-12) and had the absolute best experience. The location of the hotel was wonderful. The hotel was beautiful and the service was ESPECIALLY tremendous. Reid Beadel, the front desk supervisor, was not only extremely helpful, but one of the best human beings I have ever come across. I will be returning... More 

Was this review helpful? Yes 2
Norm S, Front Office Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Hi Albertarts, Reid was very excited to read that we made a lasting impression during your last stay at the Lake Arrowhead Resort and Spa. We do strive to provide the highest level of quality and service and really appreciate you taking the time to share such positive comments. We look forward to seeing you again in the winter. Sincerely,... More 

Santa Monica, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 15, 2014

Gorgeous views, very family & dog friendly, nice small beach at the lake, walking distance to shops & restaurants. Nice little coffee shop in the lobby. Unfortunately no boat rental, paddle boarding , kayaking offered directly at the hotel.

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Los Angeles, California
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed September 15, 2014

Stayed 2 nights for a quick weekend getaway with the family. Arrived at the hotel where check-in was quick and efficient. The front desk made a dinner reservation in the restaurant for us. Bell service was helpful and quick to get the bags to our room. Used the valet parking which was no upcharge from self park. The common areas... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 14, 2014

This hotel has amazing potential, The area is spectacular with gorgeous views. Our complaint is with the dogs! I think they should keep specific rooms for dogs! When we got to our room there was dog hair all over the floor and the chair. For us this was very disappointing we do not own dogs ourselves and to have to... More 

Was this review helpful? Yes
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear Zack987, Thank you for letting us know about your recent experience at the Lake Arrowhead Resort and Spa. I truly apologize for the inconvenience during your recent stay with us. Based on your comments, I am disappointed that you had a less than favorable stay at our hotel. I can certainly understand how you would have been disappointed with... More 

Chesapeake, Virginia
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed September 11, 2014

We spent five days at this resort in August. We were very impressed and will return next year, The resort is pet friendly and although we didn't have a dog with us, we enjoyed seeing all the well mannered ones walking with their families. The beach, pool and spa are worth the stay. The rooms are nice and maid service... More 

Was this review helpful? Yes 1
Riverside, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

We were given a two night stay at the Arrowhead Resort and Spa, Autograph Collection. It is a beautiful property in a pine forest with views of Lake Arrowhead. There are pool and spas and a beach on the Lake for use by the guests. There is also a full Spa Salon which we did not use as well as... More 

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Wickford, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 9, 2014

We have just returned from a 3 night stay at the resort. Our room overlooked the lake but had no balcony so in future we would definitely book one to sit out and enjoy the view. Rooms were very spacious as was the bathroom. The restaurant was lively with great food & choice , we ate breakfast & dinner recommended.... More 

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Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear Karenbrooks370, Thank you very much for writing such wonderful comments during your last stay at the Lake Arrowhead Resort and Spa. We look forward to seeing you again soon! Norm Santos General Manager Lake Arrowhead Resort and Spa More 

San Diego, California
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed September 9, 2014 via mobile

Recently my wife and I brought our two kids here and had a wonderful stay. We can’t wait for our next stay...next month. This hotel is my home away from home in the mountains and I highly recommend it to couples or families (we have stayed both ways). The entire hotel is amazing, well maintained and has quickly become a... More 

Was this review helpful? Yes 1
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear TravelFam39, Thank you for making the Lake Arrowhead Resort and Spa your temporary home away from home. We can't agree with you more that the resort is an amazing get and escape from the city life. I am glad we were able to recharge you and your family. Thank you for staying with us and we look forward to... More 

Claremont, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

The date was sept 1, 30 years to the date we had our wedding reception at the then Hilton. We sat down at the bar to reminisce and shared our story with Jeff the bar tender, at that point we were treated to a very skilled, talented master of mixology. Jeff's passion and enthusiasm is apparent, for he thoroughly knows... More 

Was this review helpful? Yes
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear Mike B., Welcome back Mike! Glad Jeff was able to take great care of you during your last stay at the Lake Arrowhead Resort and Spa. Jeff is very passionate about his bartending skills and I will make sure to pass on the great comments you shared. Looking forward to seeing you again soon. Thank you for staying with... More 

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