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All 3 Lake Arrowhead hotels

Lake Arrowhead Resort and Spa, Autograph Collection

4.0 of 5 Resort   |   27984 Highway 189, Lake Arrowhead, CA 92382
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Ranked #1 of 3 hotels in Lake Arrowhead
A recent review
5 of 5 stars Reviewed March 22, 2014
Ericka D Hermosa Beach, California
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88 people have reviewed this hotel

Traveler rating
    38
    25
    15
    5
    5
See reviews for
21
44
4
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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There are newer reviews for Lake Arrowhead Resort and Spa, Autograph Collection
See the most recent reviews
Hermosa Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2014

First, let me just say, I NEVER get away - never. Also, I never write reviews - ever. Both of those things changed last weekend for this girl. I live in Hermosa Beach - a vaca spot of its own, so, why leave my comfy bubble, right? Boy and boy, I have been SO WRONG. Loooongest story short, this girl... More

Was this review helpful? Yes 1
Tracy S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Hi Ericka D! I am so happy yo hear that you thoughly enjoyed your stay at Lake Arrowhead resort and Spa. We pride ourselves in delivering an experience that you will never forget along with exceptional customer service. Thank you for your feedback. We look forward to seeing you in the future! More

Seattle
Contributor
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 17, 2014

My husband and I just returned from this hotel and really love it! We were looking for a short getaway where we could bring our dog. However, most dog friendly hotels are not 4 stars so the search is always challenging. Well, we found our pet friendly spot!! The lobby is very beautiful, the rooms well furnished. The bed was... More

Was this review helpful? Yes 1
Tracy S, Front Office Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Greetings Travel_Obessed, Thank you so much for your responds it’s great to hear about your stay with us and hope to see you back real soon. It’s nice to know not only you and your husband enjoyed the hotel but your pup also.. Again thank you for staying with us and let us know when you’re in the area. More

Contributor
18 reviews 18 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 1, 2014

Was really excited to get away after weeks of a grueling schedule. Booked a "corner suite" at $650 a night - wanted a romantic experience - fireplace, suite, snow - what more could you ask for? $650 per night is really really steep for this room. I'll gladly pay the rate if the hotel gives you a great experience. They... More

Was this review helpful? Yes 2
Tracy S, Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Hi Diana C! I really appreciate your taking the time to share your disappointment with your recent stay. We apologize that the loud noise above your room that interfered with your quiet getaway. Our goal is to exceed our guest expectations. Please except out apologies. If you would like to discuss this matter further, please feel free to contact us... More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 28, 2014

I came here during Memorial Day weekend for my birthday and surprisingly got a really good rate considering it was a holiday. The scenery from our balcony was beautiful. The rooms were very spacious and clean as well as the pool (which was heated! YAY!) and spa. We walked a short distance into town and they had a live band... More

Was this review helpful? Yes
Tracy S, Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Hi Heather! Thank you so much for the positive feedback! Much appreciated! We are so glad to hear that your stay was so fabulous. Our goal is to deliver an exceptional experience. We look forward to seeing you this summer! More

Carlsbad, California
Top Contributor
66 reviews 66 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 24, 2014

I read a few negative reviews about this hotel and was a bit dubious. I am sure the reviewers probably did have a negative experience but may have been too picky at the same time. The hotel is set right on the lake and all of the lakeside rooms have a really good view. The rooms are clean and spacious... More

Was this review helpful? Yes 3
Tracy S, Front Office Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Greetings sirkeven1967 Thank you very much for your review, we are so glad you had a great time at our resort and thank you for the nice comments about our staff. We are very proud of the staff here and take pride in knowing that our team members made a difference for you. Once again thank you for staying with... More

Gullane, United Kingdom
Top Contributor
117 reviews 117 reviews
32 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed February 18, 2014

We chose this hotel because we wanted to take our family skiing at Snow Valley, 20 minutes away, and because my wife prefers not to ski, so she wanted to be somewhere she could do things while the rest of us were skiing. The hotel fulfilled all our expectations bar one - we found the dining prices very high, and... More

Was this review helpful? Yes 1
Tracy S, Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Greetings ericmyra, We appreciate you taking the time to give your feedback regarding your stay with us at Lake Arrowhead Resort and Spa. We are extremely happy that you enjoyed your time here. Hopefully we will see you again when you are in town. Again thank you very much for staying with us. Sincerely, Tracy S More

Los Angeles, California
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 10, 2014

First time in Lake Arrowhead, very nice area. The hotel is nicely located, right by the lake, and it is well appointed with nice and clean accommodations. The gym and the spa are nice and clean as well. The staff is very friendly - special thanks to Heid (or Heidi?) at the front desk, she is professional, helpful and friendly!... More

Was this review helpful? Yes
Tracy S, Front Office Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Greetings KTITI, Thank you for your review, we appreciate your staying here at the Lake Arrowhead Resort and Spa. We take your comments seriously and will analyze what you said. We do hope to see you back at the Resort in the future. Sincerely, Tracy More

Unknown
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 19, 2014 via mobile

I purchased a travelzoo voucher and took a chance on the Lake Arrowhead Resort and Spa. What a beautiful hotel! From the moment we stepped into the lobby, we were greeted very nicely by the front desk. The gentlemen, Matt, who took our bags to our rooms was extremely nice and helpful. We also had taken a pet with us... More

Was this review helpful? Yes 1
Tracy S, Front Office Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Greetings Travelingnome, Thank you for staying with us and we appreciate your comments, we are happy that our staff helped make your stay wonderful. Let us know when you are back in Lake Arrowhead. Sincerely, Tracy More

Mission Viejo, California
Top Contributor
76 reviews 76 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 18, 2014

We had a large group here for a two day meeting. The resort was very attentive to our group and all of our various needs. We had meetings in the ballroom and meals in the room next door. We also had some of our meetings in the room that overlooks the lake- very nice. We had dinner one night in... More

Was this review helpful? Yes
Tracy S, Front Office Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Greetings Rita T, Thank you for bringing us your group and so happy you and your group enjoyed it here at Lake Arrowhead Resort and Spa. We look forward to seeing you again in the future, Sincerely, Tracy More

Olympia, Washington
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 14, 2014 via mobile

If you survive the drive to this place you will feel rewarded. The sky is clear, the water is clean. Unusual for California. The resort is well appointed, remodeled with new carpets, great beds. We spend a lot of time at Marriotts, and this will not disappoint. The restaurant has good food and decent prices, which you don't find at... More

Was this review helpful? Yes
Tracy S, Front Office Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Greetings Oregon Traveling, Thank you for your response, we are glad you made the drive to the Resort and very glad you chose us for your trip. Please let us know when you will be coming to see us again. Sincerely, Tracy More

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Additional Information about Lake Arrowhead Resort and Spa, Autograph Collection

Address: 27984 Highway 189, Lake Arrowhead, CA 92382
Phone Number:
Location: United States > California > Lake Arrowhead
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lake Arrowhead Resort and Spa, Autograph Collection 4*
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Also Known As:
Lake Arrowhead Hotel Lake Arrowhead
Lake Arrowhead Resort

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
173

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