It was unfortunate that when I made my reservation the staff was neglect in telling me there would be a film crew there the same Saturday I was and I would not be able to enjoy the pool or a full dining experience. I had no problem with the hotel, it was beautiful. I'm sure I would have enjoyed my... more

We had a great time at the Lake Arrowhead Resort and Spa. Our room was nice and clean. The main lobby of the hotel is gorgeous. The lake is beautiful and I felt very far away from Los Angeles. It is pretty close to the Lake Arrowhead Village, so we just walked there for meals. We did do the free... more

We just got home from a 2 night stay at the Lake Arrowhead Resort. What a wonderful place! The rooms are extremely comfortable, with 5 star beds with great linens. Dinner was top notch, incluing a very afford able wine list. On the second night we ate in the bar, fun, great value, and a happening place. I highly recommend... more

My husband and I had a great time at the resort. Nikki, at the check-in counter was very nice. We had a beautiful pool/lake view. Our favorite part was the bed and sheets as we had just spent three days at a cheap economy cabin in Big Bear. The nice clean room with luxury bed and bath was amazing. We... more

First time at this 'resort' which is really just a hotel. We stayed 2 nights. Great location. Beautiful lobby. We had reservations for a lake view room. Check in was HORRIBLE. We were told our room would be ready in 25 minutes. After 30 minutes we asked about our room. We were told it would be another 45 minutes. After... more

Positives: cleanliness, view, helpful staff, good food, both in restaurant and room service, great location, pleasant grounds, quiet, gracious wait staff, concierge helpful Negatives: (nothing infuriating, but noted) towel that looked like a car towel got mixed in with our towels, bathroom outlet not functional, had to leave room service a message on first night, not many staff on duty,... more

I have stayed at this hotel for over 8 times in the past 6 years. I believe I've been there at least once almost every year after I got married. Every time the rooms and the entire resort has improved by service, cleanness, rooms and pretty much everything. I'm kinda lazy and we always order room service when in Lake... more

We spontaneously decided to spend a couple of days at the resort and booked at the last minute. Janet took my call and in a matter of minutes had me confirmed at the very best rate possible anywhere, anytime! At check in I asked if a lakeview was available for me to upgrade and Christine said "we have a lakeview... more

Having read some of the other reviews we were a bit dubious about staying here but I am SO glad that we did. Unfortunately there was a snow storm all day on the only day we were in Lake Arrowhead but that was were the hotel came into its own. We used the gym, sat in front of the roaring... more