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All 3 Lake Arrowhead hotels

Lake Arrowhead Resort

4.0 of 5
27984 Highway 189, Lake Arrowhead, CA 92382
Hotel amenities
Lake Arrowhead Resort
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78 reviews from our community

    Trip type
Traveler rating
    20
    28
    11
    7
    12
Date Rating
san diego, ca
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed June 14, 2013 NEW

First, be forewarned, the resort is under construction. Specifically, the pool area is under construction. So if you are bringing little ones or plan a relaxing day pool side, would not recommend this resort. Their website makes no mention of this. Second, they advertise lake view or alpine view rooms. Please be advised that alpine view = parking lot. I... More

Was this review helpful? Yes 1
See 2 more reviews by SanDiegan for Lake Arrowhead
Saint Louis, Missouri
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 14, 2013 NEW

I stayed here 2 nights for a work related trip in Big Bear. I honestly do not understand all the negative reviews. I have nothing but great things to say about this hotel. Room was clean and cozy with a beautiful view of the lake. At the end of a long day, it was nice to have a quiet, comfortable... More

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Los Angeles, California, United States
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 5, 2013

Negatives: - Construction: The hotel is currently under construction, and we weren't given any warning of this. Before booking our stay, I clicked around the website, and to actually book the stay, I called to make a reservation. The website had no indication that there was construction, and the lady who made my reservation did not mention the construction. Also,... More

Was this review helpful? Yes 2
See 3 more reviews by Jayne E for Lake Arrowhead
Malibu, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 19, 2013

We were in Lake Arrowhead for a wedding. We booked our room at the Lake Arrowhead Resort and Spa more than six months ahead of time. When we arrived at the hotel the day of the wedding we were told our reservation was cancelled and they had no room for us. The bride's parents had confirmed our reservation a few... More

Was this review helpful? Yes 6
Los Angeles, California, United States
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 19, 2013

I reserved a room here for a wedding this weekend well in advance. I also called yesterday to confirm the room and was assured it was reserved. When I arrived for the wedding, there was no room. The staff AND the manager were unapologetic and downright rude. In the middle of "helping" me, they wandered off to help other visitors... More

Was this review helpful? Yes 5
Las Vegas, NV
Top Contributor
105 reviews 105 reviews
45 hotel reviews
Reviews in 48 cities Reviews in 48 cities
98 helpful votes 98 helpful votes
2 of 5 stars Reviewed May 3, 2013

Our company came here for a corporate retreat, and by and large, it was an adequate though not exceptional experience. The rooms were elegant, spacious, and well maintained. The meeting rooms were fairly good, and catering was adequate though slow. However, the major weakness was in the non-room infrastructure. When we met a colleague for dinner at the in-house restaurant,... More

Was this review helpful? Yes 4
See 2 more reviews by SoItinerant for Lake Arrowhead
San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 26, 2013

We spend two days and two nights with a great view of Lake Arrowhead. That was the best part. The negatives, with the disclaimer that the hotel has changed hands the first of the year and are making improvements, were the lack of service in the dinning room (the breakfast waitress disappeared and never returned), the rowdy guests outside on... More

Was this review helpful? Yes 6
Carlsbad, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed April 22, 2013

The manager at the Lake Arrowhead Resort is rude, unaccommodating and unprofessional. When attempting to book three rooms for a one-night stay I was told yesterday that there would be no restrictions. When I called to book the rooms this morning (after confirming with my party) I was told that there was a two-night restriction. I reminded them that I... More

Was this review helpful? Yes 7
portland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2013

This is an amazing property! I booked this property for a group of 60. The hotel staff had everything ready upon arrival and check-in went smoothly. The rooms were beautiful and had high end finishes with attention to detail. My room was quiet and had a balcony that had an amazing view of the lake. We were able to walk... More

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Los Angeles, California
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 1, 2013

At six in the morning we were awoken by loud rock music. It was a sanctioned event by the hotel that we were not notified about until the night before and had no chance to avoid. And complaints at the front desk were ignored. Other problems, like no working ridge in the room, out of service jacuzzis, etc. added up... More

Was this review helpful? Yes 10
 
 
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Additional Information about Lake Arrowhead Resort

Also Known As:
Lake Arrowhead Hotel Lake Arrowhead
Lake Arrowhead Hotel
Address: 27984 Highway 189, Lake Arrowhead, CA 92382
Region: United States > California > Lake Arrowhead
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Lake Arrowhead
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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