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Arrowhead Tree Top Lodge

27992 Rainbow Drive, San Bernardino National Forest, Lake Arrowhead, CA 92352
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Arrowhead Tree Top Lodge
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A recent review
5 of 5 stars reviewed 2 weeks ago
Steven G
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (88)
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    (8)
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    (39)
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    (23)
  • Dec-Feb only
    (18)
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5 of 5 stars Reviewed 2 weeks ago

The Tree Top Lodge is a Cozy place with nice areas to hangout weather it be next to the brick oven / fire pit or the pool. The owner Elizabeth is super welcoming and kind as well! She even invited me to an event she was holding at the lodge during my stay. Lake Arrowhead Village is only a short... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 25, 2015

Elizabeth, the owner is very unethical. She visited with my family that lives in the area, quoted a price and when I called to book, she confirmed same and then charged my credit card $120 more than I approved. Then 8 minutes later ran my card for an additional $178. When challenged, she claims "she was busy". Not acceptable. When... More 

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treetoplodge, Owner at Arrowhead Tree Top Lodge, responded to this review

Dear Customer, There has been a misunderstanding. The two charges on your card were for the total amount quoted to you for your reservation. If you add up the two charges you will see that the amount is correct per the quoted price due at the time of reservation. Our prices can be found on our website. Our policies, which... More 

Peoria, Arizona
Level Contributor
3 reviews
4 of 5 stars Reviewed May 18, 2015

This is our second time staying here. Owners Elizabeth and Jose are constently upgrading the rooms and property. With a cold weekend in May, they had the heater on and warming the room. The large fireplace was just what we needed that weekend. The "new" room we had was comfortable,clean and large ( 2 queen beds).Our room had a coffee... More 

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Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

I've stayed here several times and every time Jose and Elizabeth, the owners, make me feel like family. The y are constantly concerned that everything is to my liking. The rates are reasonable. The cabins are cozy and well maintained. The grounds are breath taking, especially in the winter during Christmas. The grounds also have a beautiful place among the... More 

Was this review helpful? Yes 1
Riverside, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 3, 2015

Had a Groupon ($119). Drove up the mountain to stay here, looked cute on the outside. We arrived at 2:55, the maid called someone who spoke to me on the phone, told me check in is at 3 so she would be there in 10 minutes. One other couple was waiting for someone to come to the lodge to check... More 

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Crestline, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 29, 2015

The manager Elizabeth told me that she would give me 7 nights in room 8 if I paid in cash. So I went to the bank and brought her the $500. She did not give me a receipt but I figured since I was a mountain nurse she was not going to take advantage of me. Well, that night my... More 

Was this review helpful? Yes 3
San Dimas, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 27, 2015

We stay at the family room wich was a bit outdated but had all what you need for a nice, warm and cozy stay, staff was very helpful and friendly. Will definitely come back for another relaxing weekend...

Was this review helpful? Yes 1
Newport Beach, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

It was New Years Day, I was taking my family up to the mountains on a whim from Orange Couny not knowing if we were going to fine lodging or not. Because there was stopped traffic going up to Big Bear we turned off to Lake Arrowhead and to our amazement saw a vacancy sign at the Tree Top Lodge.... More 

Was this review helpful? Yes 1
Hood River, Oregon, Usa
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed December 3, 2014

Our room was over-decorated with flea market junk and THEN decorated for Christmas with a little fake tree, and a plastic wreath on the door obscuring the room number. OK, it's Lake Arrowhead but the price charged was way out of line for a tired, junky motel. Not a lodge, a motel. A tired, tacky motel.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 26, 2014

My husband and I were up in Arrowhead just for the day, but ended up staying at the Treetop when it became too dark to drive down the unfamiliar mountain. Just outside of the Arrowhead village, nestled in tall trees and lit up with outstanding Fall lighting and decorations is the Treetop. The owners welcomed us and went out of... More 

Was this review helpful? Yes 1
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