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The Hills Hotel, an Ascend Collection by Choice Hotels

3.0 of 5 25205 La Paz Road, Laguna Hills, CA 92653-5105
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The Hills Hotel, an Ascend Collection by Choice Hotels
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The Hills Hotel, an Ascend Collection by Choice Hotels
The Hills Hotel, an Ascend Collection by Choice Hotels
The Hills Hotel, an Ascend Collection by Choice Hotels
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237 reviews from our community

Traveler rating
    108
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    36
    20
    11
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74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

I typically do not prefer to stay at Choice Hotels as I am platinum member with IHG, Hilton Honors and Marriott. However, with my most recent stay at The Hills Hotel, my opinion has been changed. This property is extremely well kept and the service is hands down as good if not better than any IHG, Hilton or Marriott. If... More 

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La Mesa, California
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although this hotel was a little further from the attraction we were going to than we had anticipated it was still well worth it. The staff we encountered at check in were so very helpful. Due to the event we were heading to we decided to see if it was possible to at least get our room keys so that... More 

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Laguna Niguel, California
Top Contributor
60 reviews 60 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a hotel that was purchased recently from the Holiday Inn Chain. What a difference! They have done a wonderful job remodeling this hotel. It is fresh, light and relaxing. I recently attended a luncheon there; the service was prompt, the lighting for the room was beautiful. The design of the banquet room is very practical, the bar was... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Unfortunately not every room has the ability to connect to the internet so my recommendation to anyone staying here.. please check the internet connection before you unpack your bags because once you do they will move you to another room but its a real inconvenience.. The

Was this review helpful? Yes 1
Stow, Ohio
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location of a once great hotel....not sure how else to start this review. I have stayed here 4 times totaling over 20 nights and have yet to have 1 good experience. I can look past the odd interior, the out dates (and dilapidated) state of the rooms for in the end all hotels look the same through your eye-lids,... More 

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Contributor
17 reviews 17 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 19, 2014

I love this place! I've been staying here whenever I'm in the area for business and the service is always top notch and nice renovated rooms! I wish that the hallways is a little bit brighter. If I may suggest, please change the hallways color scheme to a brighter and lighter atmosphere. Other than that, everything is great!! They recently... More 

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Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hello! Thank you for taking a moment of your time to provide us a review regarding your experience with us during your recent stay. We are so glad to hear that your stay with us was enjoyable and met all your expectations! We are all very excited to introduce our new lock system! We look forward to your next stay... More 

Sunnyvale, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

I stayed one night at The Hills Hotel on Dec. 6, 2014. My son and a friend had a nearby drumming tryout the next day and we flew down from the SF Bay Area. The hotel was spotless and we were checked in at the desk right away. At checkin we requested a roll away bed which was delivered to... More 

Was this review helpful? Yes 1
Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hi there, Thank you for your review and sharing your experience with us at The Hills Hotel. It's great to learn we were able to be of such assistance during an important moment such as you and your sons audition. Our continuous goal is to provide our guests excellent service and accommodations, hearing we have met that with your stay... More 

Alexandria, Virginia, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014

Hotel staff was very pleasant. Ate dinner one night in hotel - food was quite good Rooms were nicely appointed Great work out room Nice pool - Just wish they had a heated pool Great location to the freeways I will definitely stay here again.

Was this review helpful? Yes 1
Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Dear Renee C, We greatly appreciate you taking the time to give us a review on your most recent stay with our hotel. We are very pleased to hear that you enjoyed your stay with us. We are definitely looking forward to your next visit here in Laguna Hills. More 

The Sea Ranch, California
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 30, 2014

Stayed at this property one night for some recent business travel. Good things: - free wifi - mini fridge in room - very friendly staff - rooms and lobby have been upgraded - free parking - right by I-5, so close for freeway access Not so good: - room key card was wonky. Took several times to get it to... More 

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Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Dear CailTravels, Thank you so much for great review and we are very pleased to hear that you find our hotel great! I would like to apologize about our room key being unreliable. I am happy to inform you that we have upgraded our entire door lock system which will definitely eliminate the keys to deactivate easily. Thank you so... More 

Gilroy, California
1 review
5 of 5 stars Reviewed November 28, 2014

Staff was very helpful and the room very affordable. The hotel looks as though it will be rather expensive, but it wasn't. I would definitely recommend this hotel to anyone and I look forward to using it again very soon.

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Additional Information about The Hills Hotel, an Ascend Collection by Choice Hotels

Address: 25205 La Paz Road, Laguna Hills, CA 92653-5105
Phone Number:
Location: United States > California > Orange County > Laguna Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Hills Hotel, an Ascend Collection by Choice Hotels 3*
Number of rooms: 147
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Also Known As:
The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
Holiday Inn Laguna Hills
Laguna Hills Holiday Inn

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