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The Hills Hotel, an Ascend Collection by Choice Hotels

3.0 of 5 25205 La Paz Road, Laguna Hills, CA 92653-5105
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The Hills Hotel, an Ascend Collection by Choice Hotels
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The Hills Hotel, an Ascend Collection by Choice Hotels
The Hills Hotel, an Ascend Collection by Choice Hotels
The Hills Hotel, an Ascend Collection by Choice Hotels
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232 reviews from our community

Traveler rating
    106
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    35
    19
    11
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73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Contributor
17 reviews 17 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love this place! I've been staying here whenever I'm in the area for business and the service is always top notch and nice renovated rooms! I wish that the hallways is a little bit brighter. If I may suggest, please change the hallways color scheme to a brighter and lighter atmosphere. Other than that, everything is great!! They recently... More 

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Sunnyvale, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed one night at The Hills Hotel on Dec. 6, 2014. My son and a friend had a nearby drumming tryout the next day and we flew down from the SF Bay Area. The hotel was spotless and we were checked in at the desk right away. At checkin we requested a roll away bed which was delivered to... More 

Was this review helpful? Yes 1
Alexandria, Virginia, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel staff was very pleasant. Ate dinner one night in hotel - food was quite good Rooms were nicely appointed Great work out room Nice pool - Just wish they had a heated pool Great location to the freeways I will definitely stay here again.

Was this review helpful? Yes 1
Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Dear Renee C, We greatly appreciate you taking the time to give us a review on your most recent stay with our hotel. We are very pleased to hear that you enjoyed your stay with us. We are definitely looking forward to your next visit here in Laguna Hills. More 

The Sea Ranch, California
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this property one night for some recent business travel. Good things: - free wifi - mini fridge in room - very friendly staff - rooms and lobby have been upgraded - free parking - right by I-5, so close for freeway access Not so good: - room key card was wonky. Took several times to get it to... More 

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Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Dear CailTravels, Thank you so much for great review and we are very pleased to hear that you find our hotel great! I would like to apologize about our room key being unreliable. I am happy to inform you that we have upgraded our entire door lock system which will definitely eliminate the keys to deactivate easily. Thank you so... More 

Gilroy, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was very helpful and the room very affordable. The hotel looks as though it will be rather expensive, but it wasn't. I would definitely recommend this hotel to anyone and I look forward to using it again very soon.

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Palm Desert, California, USA
Senior Contributor
24 reviews 24 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our first (and last) stay at this hotel. Here are the things I need in a hotel room: 1. Comfortable bed. Beds here were good. Comfortable and bedding was fine. 2. Good shower. Rated poor here because the shower beats the dirt off you rather than rinsing it off. 3. Wifi. This has to be the WORST connection I've ever... More 

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Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Dear Robert H, Thank you so much for sharing your most recent experience here at our hotel. I am very pleased to inform you that we are in a process of upgrading and changing our entire door lock system. This will definitely eliminate the keys to get demagnetized easily. I am surprised to hear about our WIFI being slow because... More 

Garland, Texas, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We flew into town from Dallas, TX for my brother's wedding. The staff were beyond polite and very kind. Everyone was very tentative to our little one. Didn't mind her running around and having fun. VERY CLEAN and Chic! couldn't beat the price.

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Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hello Nicolette P, Thank you so much for taking the time to fill out such fantastic review! I have shared your comments with the entire staff, and they join me in thanking you for you kinds words. Congratulations to your brother again and we hope to see again in the near future. Happy Holidays to you and your family! More 

California
Top Contributor
53 reviews 53 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 7, 2014

Stayed here one night on business trip. Plenty of free parking. Lobby very nice. Great customer service. Near by many restaurants and 5 freeway. Got a room in the 3rd floor. Very nice room, very comfy bed and pillows. Modern decor (see pics). Very nice pool area. Did not have time to check out the on site restaurant and bar.... More 

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NM
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2014

We stayed the Night with our 5 year old son, and it went well! The Hotel seems more down to earth, not so "ritzy" it was clean, and the beds were comfortable. looks like its been updated a few times, but i liked the "subdued eclectic glam" look. We ordered ravioli and burgers via room service, and it was SO... More 

Was this review helpful? Yes 1
Oceanside, California, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2014

Staff were very professional and courteous. Room rates were reasonable and food was excellent. Parking was easy and a short walk to room. Other food and convenience stores within a short drive if you choose to leave the hotel for other items. Bed was comfortable, clean, and had a refrigerator in room. I would definitely stay there again.

Was this review helpful? Yes 2
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Additional Information about The Hills Hotel, an Ascend Collection by Choice Hotels

Address: 25205 La Paz Road, Laguna Hills, CA 92653-5105
Phone Number:
Location: United States > California > Orange County > Laguna Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Hills Hotel, an Ascend Collection by Choice Hotels 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
Holiday Inn Laguna Hills
Laguna Hills Holiday Inn

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