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The Hills Hotel, an Ascend Collection by Choice Hotels

3.0 of 5 25205 La Paz Road, Laguna Hills, CA 92653-5105
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The Hills Hotel, an Ascend Collection by Choice Hotels
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The Hills Hotel, an Ascend Collection by Choice Hotels
The Hills Hotel, an Ascend Collection by Choice Hotels
The Hills Hotel, an Ascend Collection by Choice Hotels
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226 reviews from our community

Traveler rating
    101
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palm Desert, California, USA
Senior Contributor
24 reviews 24 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our first (and last) stay at this hotel. Here are the things I need in a hotel room: 1. Comfortable bed. Beds here were good. Comfortable and bedding was fine. 2. Good shower. Rated poor here because the shower beats the dirt off you rather than rinsing it off. 3. Wifi. This has to be the WORST connection I've ever... More

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Garland, Texas, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

We flew into town from Dallas, TX for my brother's wedding. The staff were beyond polite and very kind. Everyone was very tentative to our little one. Didn't mind her running around and having fun. VERY CLEAN and Chic! couldn't beat the price.

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California
Top Contributor
51 reviews 51 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here one night on business trip. Plenty of free parking. Lobby very nice. Great customer service. Near by many restaurants and 5 freeway. Got a room in the 3rd floor. Very nice room, very comfy bed and pillows. Modern decor (see pics). Very nice pool area. Did not have time to check out the on site restaurant and bar.... More

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NM
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2014

We stayed the Night with our 5 year old son, and it went well! The Hotel seems more down to earth, not so "ritzy" it was clean, and the beds were comfortable. looks like its been updated a few times, but i liked the "subdued eclectic glam" look. We ordered ravioli and burgers via room service, and it was SO... More

Was this review helpful? Yes 1
Oceanside, California, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2014

Staff were very professional and courteous. Room rates were reasonable and food was excellent. Parking was easy and a short walk to room. Other food and convenience stores within a short drive if you choose to leave the hotel for other items. Bed was comfortable, clean, and had a refrigerator in room. I would definitely stay there again.

Was this review helpful? Yes 2
Columbus, Georgia, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 30, 2014

We recently stayed at The Hills this past weekend. I have a list of pros and cons below Pros Decor is nice Has a bar and cafe downstairs Conveniently located in Laguna Hills...lots of restaurants and mall nearby Updated modern look Front desk was friendly as well as the room servicing staff good deal on price for wedding block Free... More

Was this review helpful? Yes 1
Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Dear Kathy H, Thank you for your recent stay with us and for sharing your experience. I'm very happy to hear that you had a great stay overall and I apologize about your room having a muggy and musty smell. I have discussed this issue with our head housekeeper and we are finding better solution to avoid this type of... More

Los Angeles, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

Stayed two nights (Sep 19-20) for a business meeting/course presentation held at the hotel. The staff were outstanding, especially at check-out, where a very helpful clerk printed maps on leaving. Room food service was fast and inexpensive. Sunday brunch was excellent and remarkably inexpensive. The audiovisual person at the business meeting was extremely competent and helpful, and projectors, sound, etc.,... More

Was this review helpful? Yes 1
Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Dear Ronald H, Thank you so much for giving us a 5 star review! We're so happy we could provide a comfortable and successful business meeting. We're looking forward to providing you the same pleasant accommodations next time you are in town! Thank you! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

I don't know if it was the wedding fever, but my stay here was simply magical. I had my wedding here and for the value of what we paid, I believe it was worth every penny. The space is beautiful and I had the chance to stay at both their superior rooms and the diamond suite. The superior room was... More

Was this review helpful? Yes 2
Brentwood, California, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2014

I had never stayed here before and all I can say is WOW! The staff was so exceptional! Requested an early checkin after a twelve hour drive and Marshall took down my cell number and called me back to let me know my room was ready. Everyone was very friendly. The room was clean and had a refrigerator. Loved the... More

Was this review helpful? Yes 2
Mesa, Arizona
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

My son and I came in for a baseball showcase weekend. The staff was very accommodating as we needed a little extra time on our check out, no problem. Room was very nice and a great sleep the beds were very comfortable. I will come again when in this area highly recommend!

Was this review helpful? Yes 2
Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Thank you so much for the fantastic review! I'm very happy to hear that you find our staff accommodating and for highly recommending our hotel. It was our pleasure having you and your family! More

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Additional Information about The Hills Hotel, an Ascend Collection by Choice Hotels

Address: 25205 La Paz Road, Laguna Hills, CA 92653-5105
Phone Number:
Location: United States > California > Orange County > Laguna Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Hills Hotel, an Ascend Collection by Choice Hotels 3*
Number of rooms: 147
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Also Known As:
The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
Holiday Inn Laguna Hills
Laguna Hills Holiday Inn

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