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All 4 Laguna Hills hotels

The Hills Hotel, an Ascend Collection by Choice Hotels

3.0 of 5 Hotel   |   25205 La Paz Road, Laguna Hills, CA 92653-5105
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Ranked #2 of 4 Hotels in Laguna Hills
A recent review
4 of 5 stars reviewed 2 weeks ago
rocio v NM
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223 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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NM
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed the Night with our 5 year old son, and it went well! The Hotel seems more down to earth, not so "ritzy" it was clean, and the beds were comfortable. looks like its been updated a few times, but i liked the "subdued eclectic glam" look. We ordered ravioli and burgers via room service, and it was SO... More

Was this review helpful? Yes 1
Oceanside, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staff were very professional and courteous. Room rates were reasonable and food was excellent. Parking was easy and a short walk to room. Other food and convenience stores within a short drive if you choose to leave the hotel for other items. Bed was comfortable, clean, and had a refrigerator in room. I would definitely stay there again.

Was this review helpful? Yes 2
Columbus, Georgia, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We recently stayed at The Hills this past weekend. I have a list of pros and cons below Pros Decor is nice Has a bar and cafe downstairs Conveniently located in Laguna Hills...lots of restaurants and mall nearby Updated modern look Front desk was friendly as well as the room servicing staff good deal on price for wedding block Free... More

Was this review helpful? Yes 1
Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Dear Kathy H, Thank you for your recent stay with us and for sharing your experience. I'm very happy to hear that you had a great stay overall and I apologize about your room having a muggy and musty smell. I have discussed this issue with our head housekeeper and we are finding better solution to avoid this type of... More

Los Angeles, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed two nights (Sep 19-20) for a business meeting/course presentation held at the hotel. The staff were outstanding, especially at check-out, where a very helpful clerk printed maps on leaving. Room food service was fast and inexpensive. Sunday brunch was excellent and remarkably inexpensive. The audiovisual person at the business meeting was extremely competent and helpful, and projectors, sound, etc.,... More

Was this review helpful? Yes 1
Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Dear Ronald H, Thank you so much for giving us a 5 star review! We're so happy we could provide a comfortable and successful business meeting. We're looking forward to providing you the same pleasant accommodations next time you are in town! Thank you! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

I don't know if it was the wedding fever, but my stay here was simply magical. I had my wedding here and for the value of what we paid, I believe it was worth every penny. The space is beautiful and I had the chance to stay at both their superior rooms and the diamond suite. The superior room was... More

Was this review helpful? Yes 2
Brentwood, California, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2014

I had never stayed here before and all I can say is WOW! The staff was so exceptional! Requested an early checkin after a twelve hour drive and Marshall took down my cell number and called me back to let me know my room was ready. Everyone was very friendly. The room was clean and had a refrigerator. Loved the... More

Was this review helpful? Yes 2
Mesa, Arizona
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

My son and I came in for a baseball showcase weekend. The staff was very accommodating as we needed a little extra time on our check out, no problem. Room was very nice and a great sleep the beds were very comfortable. I will come again when in this area highly recommend!

Was this review helpful? Yes 2
Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Thank you so much for the fantastic review! I'm very happy to hear that you find our staff accommodating and for highly recommending our hotel. It was our pleasure having you and your family! More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2014

We have stayed here three times and each visit has been good. The rooms are well decorated and clean and the beds are comfortable. The staff is very friendly and helpful. This last visit we had breakfast in the resturant and it was good and fairly priced. The room prices are reasonable. I recommend this hotel.

Was this review helpful? Yes 3
Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hello Diane G., Thank you so much for the great review! We are very happy and proud to be at your service! We are looking forward to your next visit here in Laguna Hills! More

West Bloomfield, Michigan
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2014

My family and I chose this hotel blindly for part of our vacation in southern California. We wanted to be close to the beach for swimming and the art festivals in Laguna Beach. The location was perfect, the staff wonderful, the pricing reasonable, and the property / amenities fabulous. I do have 2 gripes. A minor gripe is the restaurant.... More

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Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hi Travels_with_JLB, I am very sorry to hear about our internet connection. One of our access points was not working at that time but I'm happy to inform you that we have replaced the unresponsive access point. I really apologize for the inconvenience this may have caused. Also, thank you so much for finding our location perfect and wonderful staff.... More

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

From our arrival until our departure every staff member that we encountered was friendly and helpful. We stayed 4 nights and enjoyed the pool each day. The business center kept us in touch back home. Everything was excellent. Also, the Heidelberg Pastry, and Villa Roma should not be missed.

Was this review helpful? Yes 2
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Additional Information about The Hills Hotel, an Ascend Collection by Choice Hotels

Address: 25205 La Paz Road, Laguna Hills, CA 92653-5105
Phone Number:
Location: United States > California > Orange County > Laguna Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Hills Hotel, an Ascend Collection by Choice Hotels 3*
Number of rooms: 147
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Also Known As:
The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
Holiday Inn Laguna Hills
Laguna Hills Holiday Inn

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