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Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County

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23175 Avenida de la Carlota, Laguna Hills, CA 92653
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Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
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Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
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130 Reviews from our TripAdvisor Community

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    49
    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
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lake forest
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2012

My family was in town, unfortunately for a funeral, and the staff at the Laguna Hills Courtyard was so kind to them. I was so happy to hear that they all were well taken care of and were told if they needed anything to let the front staff know and it would get done. We all meet one morning for... More 

Was this review helpful? Yes 1
jmsch344, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you for your kind words,. I am glad we were able to make you and your family comfortable during these stressful times. We look forward to seeing you again in the future. More 

Baltimore, Maryland
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 24, 2012

Nice place for a business trip. room was clean and stylish. lobby is a nice place to hang out! I had a problem connecting my Mac to the wireless IBAHN system in my room and in the lobby. I had to get the help line number from the front desk and call. So all in all i wasted an hour... More 

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jmsch344, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

I wanted to let you know that the problem you experienced on your Mac has been fixed. We also recently upgraded our Free High Speed Wireless Internet and it is now 300x faster than before with coverage throughout the hotel, even by the pool. More 

Corte Madera, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 18, 2012

We recently spent four nights at the Marriott in Laguna Hills. We were warmly greeted by the reception staff and given a nice room on the second floor. Our room was nicely furnished, clean and well maintained. We used the hotel business computer one day and it worked well for us. We also used the pool and whirlpool spa one... More 

Was this review helpful? Yes 1
jmsch344, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for your nice review and I am glad you enjoyed your stay. More 

Austin, Texas (We're full...so come visit, then leave)
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed March 14, 2012

Came to the Courtyard after checking out of a not-so-savory hotel nearby, on the advice of a friend who had stayed at this location in Laguna Hills before. Called the hotel directly for some clarification on the room types and rates available and was promptly serviced. Check in was very efficient by a friendly gentleman. Room was ready on time... More 

Was this review helpful? Yes 1
jmsch344, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

I am happy to hear we were able to help you out in your time of need. I will make sure to forward your comments regarding the Marriott Rewards as I know they are always seeking guest comments on how to improve. I did want to make one clarification in that I am assuming that the price you paid for... More 

california
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed March 9, 2012

A few hours after check-in someone opened my front door and upon seeing me asked when I was planning to check out. I yelled at him to shut the door and get out. I immediately reported this to the front desk and got the reply sorry about that but no other explanation. I had the deadbolt latch set but that... More 

Was this review helpful? Yes 2
jmsch344, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

I am so sorry to hear about the experience you had during your recent stay. Please know that guest safety is our top priority. I have used your comments in service training for our entire staff in an effort to make sure this does not happen again. More 

Travelers are raving about these Laguna Hills hotels

Seattle
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed February 16, 2012

I really like the staff at this hotel. Every single person was polite, professional and legitimately interested in my well being. I will say that the hotel was very noisy. I had to change my room after the first night, which they were able to accomodate. Even though the new room was not on the freeway side, it was still... More 

Was this review helpful? Yes
jmsch344, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you for your kind words regarding our staff. While all of our windows are double paned we do understand that some guests do request our quietest rooms and our staff is always happy to accommodate any request. Hope to see you again soon. More 

Murrieta
Level Contributor
253 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed January 31, 2012

This hotel sits right next to a very busy freeway. If you like to work/sleep with your windows open, this is not the hotel for you. The carpets were filthy; there were 3 separate stained areas (one red, one brown, and one black). The ice bucket had not been emptied from the former visitor; yuck! The room felt cramped, but... More 

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Salt Lake City, Utah
Level Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed January 27, 2012

I stayed at the Courtyard by Marriott in Laguna Hills from January 25 to 27 in room 306. As always, Marriott delivered a quick check in, a clean room, and perfect service. This is why I am a loyal Marriott customer!

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Easton, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 21, 2012

Drove in from Vegas to spend the weekend in Laguna and really lucked out with this place. Friendly staff was very helpful upon check-in. Room was modern, clean and quiet. We were on opposite side of the freeway and didn't hear any noise at all the entire night. Since we got in late, we ate at the hotel that night,... More 

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Granite Bay, CA
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed January 13, 2012

Stayed three nights 12/29/11 to 1/1/12. We had a wedding to attend down the road in San Clemente about 25 minutes away. Occupancy was very low. I'd say 15% to 20% of the parking lot was used. Located next to the freeway, you will some noise, but it could have been worse. At a hundred dollars per night you can't... More 

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