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Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County

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23175 Avenida de la Carlota, Laguna Hills, CA 92653
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Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
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Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

There are several Courtyards in the general area. I have found consistently that the Laguna Hills location has better pricing than those locations nearby. Although this is close to the freeway the noise level is acceptable and the proximity to the freeway is good for those that want quick access to attractions nearby. I recommend this location.

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Schaumburg, Illinois
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is updated and clean. The service was great and was very fast in the Bistro. The hotel is right off the highway and easy to locate. My only complaint is the the bathroom had a horrible sewer smell I am not sure if it was just the room but I did not smell it in the hall? I... More 

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you very much for your comments, I wanted to let you know that this issues has been addressed. We appreciate you letting us know so that we can correct it. We look forward to seeing you again soon More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Me and my husband travel with marriott a lot. But let me tell you, so far this is our favorite place to stay when we visit Irvine. The service is amazing, all the hotel staff are extremely friendly and helpful. We will go back again I have to thank the front desk team specially Vivian who helped us a lot... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Friendly staff, easy parking and everything looked clean and fine. That is until I found the bedbug in the bathtub at 11:30 at night. I immediately showed the front desk the bedbug I killed and was given a prompt refund. I had to find alternate accommodation for that night. Bed bugs are a deal breaker for me. What I would... More 

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you for bringing this to our attention. The day you departed we had our pest elimination service come out to inspect the room as well as the insect you found. it turned out that the insect was not a bed bud however we did have the service do a complete inspection of the room and they did not find... More 

Travelers are raving about these Laguna Hills hotels

Simi Valley
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed May 29, 2015

There is not enough parking here. When we arrived at 3:00pm it was tough to find a parking spot. The staff was slow and the guests were obnoxious. I know the hotel can't help that, but we were in line with one person being helped in front of us for twenty minutes. I had pre-checked in and took 2 minutes... More 

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for your comments. Please now that we are looking into the issues you experienced in order to correct them moving forward. We value your opinion and your business very much and we hope to have the opportunity to serve you again. More 

Torrance, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

I had a very helpful experience from the beginning when I entered the property. Vivian is such a sweetheart! She's so helpful, kind and positive. Asked for a preferred room ( was our 1st time here but have been to many other Marriotts). They didn't have but upgraded to a suite because of our Elite status we had the opportunity... More 

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you for your comments and for staying with us. Audra has spoken with our housekeeping manager to ensure we are correcting the issues you experienced. We very much look forward to having the opportunity to serve you again soon. More 

Palmdale, California
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 12, 2015

Great hotel very clean and staff very accommodating. Pools okay nothing special but nice and clean. Irish pub in walking distance very nice. I would definitely recommend this hotel. Beds and linen very comfortable rooms quiet. I would recommend a management changing AC units a little noisy but not bad

Was this review helpful? Yes 1
Central California
Level Contributor
63 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed May 6, 2015

When visiting the Irvine area, I always book at this Courtyard because of it's convenience to the 405, dining and business area that I need to access. I have stayed here 3 times. Check-in is always easy and I usually get the type of room I request - a quiet location. The beds here are so comfortable and I've never... More 

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for you kind words and for staying with us. We look forward to seeing you again soon. More 

Pleasanton, California
Level Contributor
106 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed May 1, 2015

Our travel is for a memorial service in the area. This location is convenient. Others have mentioned the staff and I reiterate that the staff is first rate. Our room is generous, clean and comfortable. The Bistro flunks. It is convenient, expensive, and the portions are tiny. I expected convenient and expensive but my salad was so meager that I... More 

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you very much for your comments. We do have a linen resuse program in place where you can have linens and towels replaced at your discretion. I will make sure to review this policy with our team. We also have installed low flow toilets and showerheads as well as rain and moisture detecting irrigation to ensure we are using... More 

Costa Mesa, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 15, 2015

I called to make a reservation. I was transferred to the reservation. As I was telling her what room I wanted to book, I heard a CLICK. She HUNG UP. OKAY, if that's how they do business, I will take my $$$ elsewhere. There's plenty of other hotels around.

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

I am so sorry you were not able to make your reservation. I will make sure to contact our reservation center to let them know about this incedent. More 

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