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Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County

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23175 Avenida de la Carlota, Laguna Hills, CA 92653
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Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
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Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
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115 reviews from our community

Traveler rating
    33
    43
    23
    7
    9
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32
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40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Costa Mesa, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I called to make a reservation. I was transferred to the reservation. As I was telling her what room I wanted to book, I heard a CLICK. She HUNG UP. OKAY, if that's how they do business, I will take my $$$ elsewhere. There's plenty of other hotels around.

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

I am so sorry you were not able to make your reservation. I will make sure to contact our reservation center to let them know about this incedent. More 

Pittsburgh, Pennsylvania
Top Contributor
50 reviews 50 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We originally were supposed to stay at the Fairfield Inn nearby but had a problem so we checked into here and this place was amazing! We got a room up on the 5th floor (Top Floor) facing the back which had an ok view but was still very nice. Everything about this hotel was nice and I recommend this hotel... More 

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

I am so glad we were able to help you out in your time of need. Thank you for your review of our hote. We look forward to seeing you again soon. More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wow, what a great vacation! I am so fortunate to have such amazing friends and was invited to go to Laguna Beach which I love. We stayed at the Courtyard Laguna Hills Irvine Spectrum which is about 20 minutes from Laguna Beach. I have to say that the Courtyard Team was simply, Amazing! I was greeted by Mary at the... More 

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Keith, Thank you so much for your wonderful review and for shining the spotlight on our incredible staff. We are pleased that we were able to make your stay enjoyable and memorable. We hope to see you back soon. More 

Anaheim, California
Contributor
15 reviews 15 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our first time staying at this hotel. We had a room block for our wedding (Sarah in special events is awesome!) and I don’t know if we were treated better than most because I was the bride but everyone was absolutely soooo nice and accommodating. The hotel lobby and decor are modern. Check in was a breeze with... More 

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for your kind words. Everyone in your party was a pleasure to have in the hotel and you looked beautiful on your wedding day. I am glad we were able to serve you on your special day. More 

San Diego, California
Top Contributor
199 reviews 199 reviews
99 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed March 17, 2015

Have stayed at a few hotels in the area, and this is one of the better ones located of the 5 freeway. It's a lot more expensive than other hotels in the area and does not include breakfast. Room and bed were comfortable and a very short walk or drive to some places to eat if your hungry. I would... More 

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MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you for your comments and for staying with us. We hope to see you again soon. More 

Abu Dhabi, United Arab Emirates
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 17, 2015 via mobile

location is good as it is close to freeway. However, that also means highway noise if you are on that side of hotel. Pool is good. People are great. On premise market is helpful if you choose to stay in your room. Central lobby has a welcoming feel with plenty of open group areas and booths to be more private.

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for your comments. Please think of us again the next time you are in the area. More 

1 review
1 of 5 stars Reviewed March 11, 2015 via mobile

I made reservations to stay here well in advance and called to confirm. I got in pretty late as I said I would. I show up at 1am with my 4 kids only to find out they didn't have my room. The person working that night said don't worry I have a great room for you. I was still upset... More 

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Travelers are raving about these Laguna Hills hotels

Houston
Contributor
15 reviews 15 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 11, 2015 via mobile

Stayed here 1 night for business, would never stay here again. Carpets dirty & stained, someone else's hair all over bathroom floor, half-finished beverages left in the room by housekeeping. Noise from the 405 so loud I couldn't sleep. Stay anywhere else but here. Expensive and awful.

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Please accept my most sincere apology for the the experience you had while staying at our hotel. I have met with my team to ensure this does not happen again in the future. Again I apologize and I hope we get a chance to serve you again in the future. More 

Penticton, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2015

Good location close (by car) to Panera's and other restaurants. Staff was attentive. The breakfast and dinner setup with Starbucks coffee served was quite handy. The pantry / mini store by the front desk stocks most of the things you may need in a pinch..snack, drink aspirin etc.. Pool and sun area is secluded and comfortable. Work out area is... More 

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Portland, Oregon
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 10, 2015

Average for a Courtyard. Getting back on the freeway North legally isn't easy; there's no U-turn to get onto the on-ramp. My room had stained carpet, which they tried to deal with, unsuccessfully, after I informed them of it (and a stained ironing board cover that they replaced). However, that said, in general the rooms are nice (& clean otherwise),... More 

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you for your comments and for staying with us. Please know that we have shared your comments with the appropriate staff to ensure these issues do not arise in the future. We hope to see you on your next trip to the area. More 

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