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All 4 Laguna Hills hotels

Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County

3.0 of 5 Hotel   |   23175 Avenida de la Carlota, Laguna Hills, CA 92653
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69%
Ranked #3 of 4 hotels in Laguna Hills
A recent review
4 of 5 stars reviewed 4 weeks ago
xeriman Boulder City, Nevada
  • Overview
  • Reviews (94)
  • Photos (42)
  • Amenities
  • Q&A (1)
  • Room tips (22)
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94 people have reviewed this hotel

Traveler rating
    29
    33
    19
    6
    7
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29
15
7
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Santa Cruz, California
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am a "Marriott Girl" I always stay at Marriott properties. This was so disappointing. The property in General was dirty, the elevator and hallways and in my room there was a huge stain on the carpet and behind the head of my mattress it looked like someone had spilled coffee or "something" and no one cleaned it. My ceiling... More

Was this review helpful? Yes 3
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

I am so sorry for the experience you had while at our hotel. Please know that we are reviewing your comments to ensure that this does not happen again. We appreciate your loyalty to Marriott and we would very much like the opportunity to regain your trust. More

Boulder City, Nevada
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was, in general, clean and in decent condition. The lobby must have recently had a makeover because it had a more modern feel than the rest of the hotel. The room, on the other hand, showed its age. It had a popcorn ceiling and the A/C was a wall mounted kind that had to be on all the... More

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for staying with us and for your comments. You will be happy to know that we are currently in the process of replacing all of our AC units with new, quieter, more efficient units. We hope to see you again soon. More

Irvine, California
1 review
4 of 5 stars Reviewed April 13, 2014

Stay at this hotel more night than at home. I really enjoy staying there, they are the best in the area. The front desk staff is awesome particularly Caroline who always makes me feel at home! Located close to good restaurants. and is very convenient to where I am working.

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for your review and for choosing our hotel. We look forward to seeing you again soon! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

After flying all day from New York I was greeted by Denise at the front desk who could not do enough for me. She recommended several restaurants and gave me step by step instructions to walk to a local restaurant Since Denise was running the front desk, Caroline offered to drive me to the restaurant. I refused at first, but... More

Was this review helpful? Yes 2
New York City, New York
Top Contributor
53 reviews 53 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 24, 2014

Stayed in this hotel for 5 nights while visiting nearby family. I had the impression that the hotel was nowhere near full while I was there. The attractive restaurant area and lobby were generally empty. The staff was exceptionally friendly and helpful. I was happy with the room and enjoyed the pool. The main drawbacks were the extremely limited menu... More

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for choosing our hotel and for your kind words about our staff. We hope to have the opportunity to serve you again in the future. More

Calabasas, California
1 review
5 of 5 stars Reviewed March 20, 2014

Had a great experience, very clean, nice decor, great breakfast but most of all excellent staff! The general manager was kind enough to even book my next stay for next month. Offered nice perks and was very responsive. Thanks Marc!

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

It's my pleasure to assist you. Thank you for choosing our hotel and we look forward to seeing you in a couple of weeks. More

chicago
Contributor
18 reviews 18 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 18, 2014

My husband and I stayed here last week on business for three nights. Since I am Lifetime Platinum Elite, upon check in I politely inquired if a continental breakfast was included, which some Courtyards offer as a perk. Well!! The young female manager proceeded to lecture me including quoting Bill Marriott himself, about never giving out breakfasts as "the more... More

Was this review helpful? Yes 4
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you very much for taking time to speak with me today regarding your experience. More

San Diego, California
Top Contributor
60 reviews 60 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 13, 2014

This hotel is your standard Courtyard. However, since I am an elite member, I was upgraded to their corner room that is a one bedroom suite. The lobby area has been renovated to meet the new Courtyard standards. The issue I had was I left my Bluetooth headset in the room when I checked out. I called the next evening... More

Was this review helpful? Yes 3
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you very much for your review of our hotel. Please know that I have passed along your comments about your bluetooth to our lost and found. They are looking again through their items and we will contact you back if the until is found. More

Norfolk, Virginia
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 12, 2014

This hotel was a bad experience before I could even check in. I booked it on line and made my reservation under the Federal Government rate which according to Marriott policy, covers active duty military and their dependents on leisure travel. Upon check in the manager was looking over the clerks shoulder as we checked in and proceeded to take... More

Was this review helpful? Yes 5
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Dear Wendy, I am so sorry for the experience that you had while at our hotel. Please know that we have both active and retired military associates on our staff and we are very proud of that. I would very much appreciate it if you could call me directly so that we can discuss this personally and to also go... More

Los Angeles, California
Contributor
12 reviews 12 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 25, 2014

A nice stay considering the cost of the room in the area you are in. If you have a car, and are ok with driving 10-15 mins to get to where ever you need to get to, it is perfect. It's not a hotel that you would have a romantic stay at, but I assume that's obvious if you are... More

Was this review helpful? Yes 2
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for choosing our hotel and for your comments. We look forward to seeing you on your next trip. More

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Additional Information about Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County

Address: 23175 Avenida de la Carlota, Laguna Hills, CA 92653
Phone Number:
Location: United States > California > Orange County > Laguna Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County 3*
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Also Known As:
Courtyard By Marriott Laguna Hills Irvine Spectrum/Orange County Hotel
Courtyard Laguna Hills
Laguna Hills Courtyard
Laguna Hills Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
136

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