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All 4 Laguna Hills hotels

Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County

3.0 of 5 Hotel   |   23175 Avenida de la Carlota, Laguna Hills, CA 92653
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Ranked #3 of 4 hotels in Laguna Hills
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Barb457 Irvine, California
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92 people have reviewed this hotel

Traveler rating
    29
    32
    19
    5
    7
See reviews for
28
15
7
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Irvine, California
1 review
4 of 5 stars Reviewed 1 week ago

Stay at this hotel more night than at home. I really enjoy staying there, they are the best in the area. The front desk staff is awesome particularly Caroline who always makes me feel at home! Located close to good restaurants. and is very convenient to where I am working.

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for your review and for choosing our hotel. We look forward to seeing you again soon! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After flying all day from New York I was greeted by Denise at the front desk who could not do enough for me. She recommended several restaurants and gave me step by step instructions to walk to a local restaurant Since Denise was running the front desk, Caroline offered to drive me to the restaurant. I refused at first, but... More

Was this review helpful? Yes 2
New York City, New York
Top Contributor
54 reviews 54 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for 5 nights while visiting nearby family. I had the impression that the hotel was nowhere near full while I was there. The attractive restaurant area and lobby were generally empty. The staff was exceptionally friendly and helpful. I was happy with the room and enjoyed the pool. The main drawbacks were the extremely limited menu... More

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for choosing our hotel and for your kind words about our staff. We hope to have the opportunity to serve you again in the future. More

Calabasas, California
1 review
5 of 5 stars Reviewed 5 weeks ago

Had a great experience, very clean, nice decor, great breakfast but most of all excellent staff! The general manager was kind enough to even book my next stay for next month. Offered nice perks and was very responsive. Thanks Marc!

Was this review helpful? Yes
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

It's my pleasure to assist you. Thank you for choosing our hotel and we look forward to seeing you in a couple of weeks. More

chicago
Contributor
17 reviews 17 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 18, 2014

My husband and I stayed here last week on business for three nights. Since I am Lifetime Platinum Elite, upon check in I politely inquired if a continental breakfast was included, which some Courtyards offer as a perk. Well!! The young female manager proceeded to lecture me including quoting Bill Marriott himself, about never giving out breakfasts as "the more... More

Was this review helpful? Yes 4
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you very much for taking time to speak with me today regarding your experience. More

San Diego, California
Top Contributor
55 reviews 55 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 13, 2014

This hotel is your standard Courtyard. However, since I am an elite member, I was upgraded to their corner room that is a one bedroom suite. The lobby area has been renovated to meet the new Courtyard standards. The issue I had was I left my Bluetooth headset in the room when I checked out. I called the next evening... More

Was this review helpful? Yes 2
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you very much for your review of our hotel. Please know that I have passed along your comments about your bluetooth to our lost and found. They are looking again through their items and we will contact you back if the until is found. More

Norfolk, Virginia
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 12, 2014

This hotel was a bad experience before I could even check in. I booked it on line and made my reservation under the Federal Government rate which according to Marriott policy, covers active duty military and their dependents on leisure travel. Upon check in the manager was looking over the clerks shoulder as we checked in and proceeded to take... More

Was this review helpful? Yes 5
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Dear Wendy, I am so sorry for the experience that you had while at our hotel. Please know that we have both active and retired military associates on our staff and we are very proud of that. I would very much appreciate it if you could call me directly so that we can discuss this personally and to also go... More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 25, 2014

A nice stay considering the cost of the room in the area you are in. If you have a car, and are ok with driving 10-15 mins to get to where ever you need to get to, it is perfect. It's not a hotel that you would have a romantic stay at, but I assume that's obvious if you are... More

Was this review helpful? Yes 2
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you so much for choosing our hotel and for your comments. We look forward to seeing you on your next trip. More

Naperville, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 21, 2013 via mobile

I tried to stay at this property. When I checked in, the room wasn't clean. I was offered a second, and then third room. These weren't up to standard either. I was upset with the poor housekeeping. I then requested to checkout, and cancel my stay. The hotel refused to refund me for the night, even though I didn't spend... More

Was this review helpful? Yes 5
Reno, Nevada
Top Contributor
107 reviews 107 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 29, 2013

We spent two nights at the Courtyard over the Thanksgiving weekend. The last time we were at this hotel, the first floor was undergoing a complete renovation and it was a real mess. The lobby area is now complete and very nice!! There are computers for guest use and a café, with lots of seating if you just want to... More

Was this review helpful? Yes 2
MarcSchlesinger, General Manager at Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County, responded to this review

We hope you had a great Thanksgiving and we thank you for staying with us. More

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Additional Information about Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County

Also Known As:
Courtyard By Marriott Laguna Hills Irvine Spectrum/Orange County Hotel
Courtyard Laguna Hills
Laguna Hills Marriott
Laguna Hills Courtyard
Address: 23175 Avenida de la Carlota, Laguna Hills, CA 92653
Phone Number:
Location: United States > California > Orange County > Laguna Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Laguna Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County 3*
Reservation Options:
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