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Comfort Inn Irvine Spectrum

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23061 Ave de La Carlota, Laguna Hills, CA 92653
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1 room 1 adult
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Comfort Inn Irvine Spectrum
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70 Reviews from our TripAdvisor Community

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Laguna Beach, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This hotel charged me multiple times and refused to issue a refund. The scam starts when you book via Hotwire, Hotels.com or Kayak. They tell you they cannot find the reservation in the system. You show them your itinerary, provided them a confirmation number but they tell you that you cannot check into your room because nothing is in their... More 

Helpful?
2 Thank Disappointed949
Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

From the front desk (Kathi) to the comfortable beds... Our stay was fantastic!! I loved the cleanliness (I didn't have to buy cleaning supplies) and the beds were very comfortable. We didn't get to try the breakfast (the bed was too welcoming) but it smelled good. I would highly recommend.

Helpful?
Thank Sean_heather2016
San Diego, California
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 25, 2015 via mobile

The room was very clean. Bathroom toilet had a broken seat. Plenty of bath towels, but not the thickest. Hotel toiletries sparse, only soap and lotion, no shampoo or conditioner. Shower nice with good hot water pressure. Tall guests will like the high shower-head. The bed was nice for a good night's sleep. Nice comfortable pillows and clean fresh bedding.... More 

Helpful?
1 Thank rleland
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed September 25, 2015

I have being staying at this Comfort Inn for the past 2 1/2 years every week. I wanted to thank the manager Kevin and his staff ( Jemma, Ed, Sara, and Ben ) for their excellent customer service. They always have a smile on their faces and take care of any needs I may have. The rooms are always ready... More 

Helpful?
Thank Marsh R
Oroville, California
1 review
5 of 5 stars Reviewed September 21, 2015

Great stay. Last minute reservation and was treated with great service. Will stop again when we travel south again. We always try to stay only with Comfort inns. Being able to have breakfast before leaving is always a plus. Thanks for a great stay!

Review collected in partnership with this hotel

Helpful?
Thank Cheri B
Comfort Inn L, Manager at Comfort Inn Irvine Spectrum, responded to this review

Dear Cheri, Thank you for taking time out of your schedule to review our hotel specially commenting about hour staff service. We appreciate and value your feedback and will share it with our team. We hope your next visit to our beautiful Laguna Hills will be even more pleasant than the previous one. More 

Honolulu, Hawaii
1 review
5 of 5 stars Reviewed September 19, 2015

My cousin and I flew in for a wedding and had a wonderful stay. Gemma expertly handled our reservation, and all the staff were friendly and helpful. The room was clean, the beds divine, the location convenient, and breakfast exceeded my expectations. I hope to stay here again!

Helpful?
Thank Jennifer B
Comfort Inn L, Manager at Comfort Inn Irvine Spectrum, responded to this review

Dear Jennifer B. Thank you for taking the time to review our hotel and commenting on the convenient location and the helpfulness of our staff, especially our wonderful Gemma. We appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve... More 

Los Angeles, California
Level Contributor
4 reviews
3 of 5 stars Reviewed September 14, 2015

Pleasant stay. Went to see Dave Mathews at the Irvine Meadows Amphitheater. Chose this hotel because it was so close. Room was nice, and clean. Would stay here again. The Elevator is a bit scary. Thought it was going to get stuck, but its just really slow. All and all it was a good stay.

Review collected in partnership with this hotel

Helpful?
Thank Rick K
Comfort Inn L, Manager at Comfort Inn Irvine Spectrum, responded to this review

Dear Rick K, Thank you for taking the time to review our hotel regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even... More 

Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 9, 2015

We had a wonderful overnight at the Inn and the person at the front desk was so helpful and friendly. Great sleep and breakfast the next morning. Very pretty location and very clean! It was great! Thank you!

Helpful?
1 Thank Robert B
Comfort Inn L, Manager at Comfort Inn Irvine Spectrum, responded to this review

Dear Robert B, We greatly appreciate your review about our property and are always happy to receive your feedback. We hope to see you back real soon. More 

San Diegho, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 7, 2015

This was a really nice location for a soccer tournament. Why battle traffic back to San Diego.... Close to freeway, exactly what we expected, clean, comfortable, friendly service, breakfast was fine.... It is/was, as we hoped.... Don't hesitate on a short term hotel.

Review collected in partnership with this hotel

Helpful?
Thank Stephanie J
Comfort Inn L, Manager at Comfort Inn Irvine Spectrum, responded to this review

Dear Stephanie J, We greatly appreciate taking out of your soccer+ busy schedule to review our hotel we greatly appreciate our guests feedback. We hope to see you back soon! Best regards, Comfort Inn Laguna Hills Team More 

Central California
Level Contributor
82 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed September 6, 2015 via mobile

This is our first stay here at the Comfort Inn, visiting family in the area (normally stay further down the street). We had a very good stay, the room was quiet even though the hotel was fully booked (our room was on the 2nd floor on the same side as the office - this is the quiet side, away from... More 

Helpful?
Thank TaylorRose
Comfort Inn L, Manager at Comfort Inn Irvine Spectrum, responded to this review

Dear TaylorRose, Thank you very much for your review. We are glad you had a wonderful time and we very much look forward to your next visit. It is always a pleasure to make each fo our guest feel welcomed. Thank you. Comfort Inn Laguna Hills Team More 

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