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Comfort Inn Irvine Spectrum


Comfort Inn Irvine Spectrum
23061 Ave de La Carlota, Laguna Hills, CA 92653
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Traveler Reviews

62% Recommend
3.5 of 5 stars 16 reviews
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4 of 5 stars
nheilman 2 contributions
bolm, switzerland
Jun 25, 2009 | Trip type: Couples

we stay here and go shopping to nearby shopping mall. very big use the discount for free vat 11 percent off. three big shopping malls nearby. hotel have good breakfst its free and service is good. one person speaks french at hotel so easy to talk to no german. more

Friendly
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5 of 5 stars
sindora 1 contribution
phoenix
Mar 23, 2009 | Trip type: Couples

I must say I really liked the people at the desk. Everyone was so friendly and helpful. I stayed here for three nights, it was not too busy so I got a lot of attention from the staff they were courteous and gave out good directions. The rooms were adequete and clean. The only thing they need to work on... more

Management response from
CA448, Front Office Manager

We thank you for your kind comments. Our strive to ensure our guests are satisfied with service and accommodations. We look forward to seeing you again.

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1 of 5 stars
soozarty 1 contribution
USA
Jan 7, 2009 | Trip type: Solo travel

I am a Choice Privileges member and have usually always enjoyed my stays at Comfort Inn locations across the country. Unfortunately, I cannot say that about this property. I stayed 3 days, mid-week and was extremely disappointed with this property. The room was clean...that was about all I can say to recommend it. There was a fridge but no microwave-in... more

Management response from
CA448, Front Office Manager

Let me apologize for your stay experience. Let me assure you our staff has been trained to ensure that you enjoy your visit to Laguna Hills. We have addressed your concerns to ensure that this does not occur again. Please allow us another opportunity to serve you.

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4 of 5 stars
Jackflash777 5 contributions
Las Vegas, Nevada
Aug 7, 2008 | Trip type: Business, Solo travel

I was looking for a place to stay in the area. Some of the reviews scared me a bit, but other nearby hotels I was considering had even more terrible reviews, so I ended up choosing this one. I think remodeling is done. The bathroom looks all new, a new tub and granite shower walls. My room was pretty spacious.... more

Management response from
CA448, Manager

We thank you for your kind comments. Our renovations have now been completed and we welcome you to visit us again as we have made several changes to our breakfast option to make your stay even more enjoyable.

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1 of 5 stars
Capn_Ryan 12 contributions
Dearborn, Michigan
Dec 30, 2007
1/1 found this review helpful

My stay at the Comfort Inn Irvine was the worst hotel stay I have ever had. I arrived at the hotel at the correct check in time, but was told the room would not be ready for an hour. Two hours later, we were allowed to check in. The bathroom was filthy. I could tell that somebody had used the... more

Management response from
CA448, Front Office Manager

My sincere apology in regards to your stay experience. Our inn has completed its renovations and many guests are praising the look of our new rooms. Please be assured your comments are taken seriously and we have implemented steps to assure workers do not begin early in the mornings.

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4 of 5 stars
jadookissne 4 contributions
Hemet
Apr 19, 2007
1/1 found this review helpful

I have stayed at this hotel and agree with some of the comments. It is in a great location, the staff is friendly and they are trying to make things better. This place has been under construction for over a year. AGAIN A WHOLE YEAR. I have been a frequent visitor for the past two years and have stayed during... more

Management response from
CA448, Front Office Manager

We thank you for staying with us over the years and appreciate your business. Our renovation was to last a shorter period, however it lasted longer than expected since more was added. Our renovations are completed and we thank you for loyalty over this period.

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1 of 5 stars
SAFETYGEEK 1 contribution
Kansas City, MO
Aug 30, 2006 | Trip type: Couples
0/3 found this review helpful

My wife and I stayed at this hotel on Tuesday and Wednesday, August 22 & 23. We stayed in room 108. During the evening of Tuesday, August 22, we were out at the pool, sitting with our feet in the 'hot tub'. As we were sitting there we saw a large rat run along the inside perimeter of the main... more

Management response from
CA448, Front Office Manager

We thank you for your comments. We have a service that does our pest control.

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1 of 5 stars
thej 8 contributions
Jul 22, 2006 | Trip type: Business

I stayed here for 4 nights - on business. Many from my company also stayed here. The motel - it is a motel - is in the process of updating some of the rooms - v e r y s l o w l y -. I did not have an updated room. There is no closet - you hang... more

Management response from
CA448, Front Office Manager

We completed an extensive makeover at the inn. We appreciate your comments and suggestions and have redesigned all guest rooms and bath areas including all public areas. Please come visit to see the new changes.

mm
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5 of 5 stars
A TripAdvisor Member
Bakersfield
Apr 18, 2006

Ive been visiting the area for the past five years and always stay at this place. My daughter is moving and I wanted to thank the staff for being so nice to me all the time I visit. The rooms need a little work, but the service makes up for it. They all know me by first name because I... more

Management response from
CA448, Front Office Manager

Carol we appreciate your kind comments, many of us have been working here for years and appreciate loyal guests such as yourself. We hope you have found new friends during your travels and remember we are always here to make you feel comfortable.

Good quality
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5 of 5 stars
A TripAdvisor Member
Sep 16, 2005 | Trip type: Business
1/3 found this review helpful

Our office are around the corner from the Comfort. We have put people here for over a year and they seem know what they are doing. There rates are reasonable and the service is good. Last we hosted someone from China where he did not speak fluent english. The Comfort Inn had a staff member speak Manderine which made his... more

Management response from
CA448, Front Office Manager

We thank you for your comments. We have completed our make up and I assure you that your guests will enjoy our new modern conveniences.

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Comfort Inn Irvine Spectrum Also Known As

Address: 23061 Ave de La Carlota, Laguna Hills, CA 92653