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Laguna Hills Lodge

Certificate of Excellence
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23932 Paseo De Valencia, Laguna Hills, CA 92653
Best prices for: 1 room 1 guest
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Laguna Hills Lodge
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Laguna Hills Lodge
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392 reviews from our community

Traveler rating
    205
    120
    39
    13
    15
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135
113
48
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Laguna Hills Lodge
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2014

We stayed here twice. You really get a lot for what you pay for. The hotel grounds are well kept and the garden is just very pretty. There are plants and flowers everywhere. Check in was fast and easy. The front desk staff were helpful and professional. Rooms are very clean and the furniture is in very good condition. The... More 

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New York
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 6, 2014

WORST HOTEL EXPERIENCE I HAVE EVER HAD!!!!!! We booked this room via Hotwire for a one night stay after a wedding we were attending. We had driven 4 hours when we got to the hotel at 2:15pm and asked to check in. The lady at the front desk told us we could not check in until 3pm. I asked what... More 

Was this review helpful? Yes 7
Laguna_Hills_Lodge, General Manager at Laguna Hills Lodge, responded to this review

Thank you for your feedback. To answer your question – We do allow four hours between check-out at 11AM and check-in at 3PM to prepare rooms for the next guest. A vast majority of the time our rooms are available early; however, when we are busy it may not be possible to check guests in early. We apologize that Margarita... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed October 5, 2014

We have stayed at Laguna Hills Lodge several times when visiting family in the area. The location is ideal for local shopping and restaurants. The hotel rooms are very clean, comfortable, well equipped and the hotel has very friendly staff. The gardens are kept beautifully and the pool is very pleasant. The breakfast is very good and has a lot... More 

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West Valley City, Utah
1 review
5 of 5 stars Reviewed October 4, 2014

My family and I attended a wedding at Laguna Beach and had reserved a room there at Laguna Hills Lodge. I am well traveled and am not the type of person that usually writes reviews on hotels that I've visited but this place was exceptional. It was very clean and well maintained, inside and out. It has a great location... More 

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Co Durham
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 4, 2014 via mobile

We liked this hotel so much, we booked it again, even getting the same room as requested! All the staff were so friendly & helpful, and our room was clean & spacious, with comfy beds. The room had a fridge, ice box & microwave. Pool area was lovely & the water was fab! Lots of choice for a continental style... More 

Was this review helpful? Yes 1
Tucson, Arizona, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2014

This hotel is located within walking distance to a mall and many restaurants. Easy drive to Laguna Beach and on to Huntington and Newport Beach. It is just minutes to Irvine shopping malls and movies. The breakfast is a cold continental but they provide coupons for local restaurants. 2 coupons per room and kids 10 and under are free. $5... More 

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Saint Louis, Missouri
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 18, 2014

The location is very ideal as we stayed for only 1 night to be close to Verizon Wireless Amp for a concert. We were able to check in a little early and got a King Garden view room. Our building didn't have elevators but we only had to go up to the 2nd floor. The room was very clean and... More 

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed September 18, 2014

I've waited a few months since my visit so that I could look at the hotel from a point of view not clouded by the feel good factor of having just returned from a wonderful holiday there. The location of this hotel is perfect for everything. Many lovely restaurants are a short 5-15min walk with a shopping centre just across... More 

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Delta, Utah
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

This hotel was a very nice place... The room was nice and large. Very quiet. The location is convenient to tons of shopping and dining out. Also within 30 minutes to local beaches. Staff was very polite. Will definitely stay there again!!!

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Windermere, Florida
Top Contributor
64 reviews 64 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 16, 2014

The location is ideal, close to everything, including shopping and restaurants within walking distance. Beds were clean. Garden views overrated, definitely not worth extra 50%. The pool was nice, and the jacuzzi seemed to be working. Continental breakfast was good. Management and most of front desk staff were very slow, unaccommodating and belligerent. They blamed Orbitz for all shortcomings, and... More 

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Laguna_Hills_Lodge, General Manager at Laguna Hills Lodge, responded to this review

Thank you for your feedback. To answer your question, since your reservation was made through Orbitz, Orbitz provides you with a copy of your bill. Regarding your credit card, the Lodge, as most hotels, take a credit card to cover incidentals, damage or disputes. Regarding your comment about the parking lot, there may not be a lot of cars in... More 

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