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Holiday Inn Laguna Beach

3.0 of 5 696 South Coast Highway, Laguna Beach, CA 92651
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Certificate of Excellence 2014
Holiday Inn Laguna Beach
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Holiday Inn Laguna Beach
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356 reviews from our community

Traveler rating
    130
    156
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    18
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at Holiday Inn, Laguna Beach for the first time a few weeks ago. The hotel was beautifully decorated and right next to the beach. The staff was helpful and the room was clean and in great shape. In general, all my expectations got fully fulfilled and I have no bad comments at all!

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Longmont, Colorado
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My sister & I live in different states and met in Laguna Beach to celebrate our birthdays. Our stay at this hotel was a delightful surprise. It is so unique one would never guess they were in a Holiday Inn if the signage didn't say you are. It is beautifully landscaped, clean, the room was very well thought out, every... More 

Was this review helpful? Yes
Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Colorado Traveler, Thank you for writing us a review, we appreciate your feedback. Our boutique hotel is one of a kind and catches a lot of our guests by surprise. I think that is great that you and your sister came to Laguna to celebrate your birthdays together. We do our absolute best to accommodate our guests and make... More 

Las Vegas, Nevada
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

So I have reviewed this hotel before. Once a great place to stay while in Laguna Beach now too be blunt is kinda a dive. They stepped the front desk service up to a ten , Monica is very pleasant. They always had very awakard parking but it never was a big deal to me. Parking has now gone up... More 

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Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Jelicaginelle, I want to thank you for being a loyal guest and for choosing our hotel for your accommodations during your trip. I'm happy to hear that you did enjoy your stay with us and had a wonderful time with your family on Valentines day. I would like to extend my sincere apologies for your bad experience upon returning... More 

Santa Barbara, California
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You can't beat the price and location to downtown Laguna Beach. I chose Holiday Inn for the price. I wasn't going to have time to use amenities, it was literally just for a shower and sleep. I found it on Travelocity. Turns out I got a better price at the Hotel. So a refund is coming for the difference from... More 

Was this review helpful? Yes 1
Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear SBproPhotog, I'm happy to hear of your wonderful experience at our hotel during your stay. The popcorn and refreshments in our lobby is our way of saying thank you for choosing our hotel to stay during your travels. I do admit that the popcorn is always nice for a late night snack for me as well. I hope that... More 

Portland, Oregon
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A good place to stay, with a beautiful courtyard, and only 1 block from the beach. Close to restaurants, too. Right across the street is a Ralph's if you need snacks, beverages or drugstore items. Our favorite places to eat were Orange Inn for breakfast (across the street), and Nick's (a couple of blocks down the street). We had extremely... More 

Was this review helpful? Yes 1
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Oregonians, It's great to hear that you enjoyed your time during your stay with us. I'm happy to know that you were able to see our beautiful town and explore all the neat places that are a must see. The views are amazing. Our easy access to the beach and downtown area is always a big plus since it... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

What this hotel was thinking when they built rooms around a loud restaurant patio is beyond me. They definitely didn't care about anyone returning. 11 pm and people still yelling and screaming. Even with a.c. cranked couldn't drown out the noise.

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keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear mcintirept, Thank you very much for providing us with a review on your recent stay. Your satisfaction is very important to us and we try to ensure that all of our guests have a rewarding experience at our hotel. I hope that you can accept our sincere apologies for the inconvenience you experienced during your stay with the restaurant... More 

Portland, Oregon
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 19, 2015

Whether you like this depends on what you're looking for. We found it to be an adorable place with an interior courtyard right out of Europe. You'd never know it was a Holiday Inn. It seems to run like a private inn, with outstanding personalized service. Many guests there were clearly regulars who love it there. It felt like a... More 

Was this review helpful? Yes 2
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you very much for taking the time to give us a wonderful review. It makes us happy to hear that you felt at home during your stay. We do our absolute best to help our new guests and repeat guest feel at ease and relax. I am happy to mention that we have been in the process... More 

2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 10, 2015 via mobile

Love this quaint and charming hotel in the heart of beautiful Laguna Beach! We stay here about 5 times a year and always have a wonderful stay. Great location, courteous staff and loads of amenities.....would not stay anywhere else in Laguna!

Was this review helpful? Yes 4
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, We are happy to hear that you have a great time at our hotel during your many visits to Laguna. Thank you for your continued loyalty and kind words. It is very important for my staff and I to play a big part in our guests satisfaction and offer a memorable experience. We are also in the process... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 2, 2015

The hotel lobby is fairly nice, as are the wrought iron walkways....reminded us of New Orleans. The charm stops there! We reserved a king room for 3 nights and were given a room with 2 double beds. The room was so small that it was nearly impossible to enter the room without hitting the bed. We immediately went back to... More 

Was this review helpful? Yes 1
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you for your review we appreciate your time and feedback. Your satisfaction is important to us and we try hard to make sure that you have a memorable experience at our hotel. Please accept our sincere apology in regards to your reservation and I'm sorry that our rooms did not meet your expectations. But we are in... More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 27, 2014

This was a charming hotel on the outside upon arrival. However, after a long day at Lego Land with my children all I wanted to do was crash. We got into the room & could barely open the door without hitting the bed. It was the smallest room I've ever stayed in, and it cost over $200.00. The worst part... More 

Was this review helpful? Yes 2
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, We want to thank you for taking the time to write a review of your recent experience at our hotel and for being a loyal IHG member. Please accept our sincere apology of the issue you have experienced in regards to the restaurant bill. We have taken note of the points you've raised in this review with our... More 

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Additional Information about Holiday Inn Laguna Beach

Address: 696 South Coast Highway, Laguna Beach, CA 92651
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Laguna Beach 3*
Number of rooms: 54
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Also Known As:
Holiday Inn Laguna Beach Hotel Laguna Beach
Laguna Beach Holiday Inn
Hotel Style:
#5 Business Hotel in Laguna Beach
#9 On the Beach Hotel in Laguna Beach

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