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Holiday Inn Laguna Beach

3.0 of 5 696 South Coast Highway, Laguna Beach, CA 92651
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Certificate of Excellence 2014
Holiday Inn Laguna Beach
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Holiday Inn Laguna Beach
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346 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Laguna Niguel, California
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

My daughter's wedding party and relatives stayed here during her wedding weekend in October. We were quoted a group price. When people started making reservations, they did not get the discount. After 2 more conversations with management, we were again promised a discounted group price. When the guests checked out, they ended up paying the higher price even though we... More 

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Olathe, Kansas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We decided to make plans to stay near the beach after a concert in Anaheim. Laguna was a short drive and we love the area from previous visits. I was there on business and I wanted the wife to be in a safe area to shop, eat and enjoy the beach. When we arrived we met an amazing gal at... More 

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keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, It sounds like you had an amazing trip. A concert and a beach getaway sounds like a pleasant mini vacation. We love to take care of all of our guests and I'm happy to hear that we were able to make your stay special with an upgrade for being a loyal member. I'm also happy to hear that... More 

San Diego, California
Contributor
14 reviews 14 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff are superb, the room clean, parking ideal, pool area pleasant, and the location is within easy walking distance of downtown or the beach. However, the bathroom exhaust fan runs continuously during the day and cannot be shut off in the room because, as explained to me by the staff, this is an old property and all the fans... More 

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keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you very much for providing us with feedback on your recent stay. It's good to hear that you enjoyed our location and the hotel. With the lush garden by the pool it makes it pleasant to relax and lounge while enjoying a nice drink. Our staff is happy to hear that your stay and experience was a... More 

Luzern
Top Contributor
52 reviews 52 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 2, 2014

I stayed in the Laguna Beach a few days since i had to work in Irvine. Laguna Beach has a beautiful beach and suitable for people who like places where there is not much going on in the evenings. I consider the Holiday Inn in Laguna Beach one of the nicest hotel of the Holiday Inn hotel chain where i... More 

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keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you for the wonderful comments you mentioned of our hotel in your feedback. The patio is very nice to lounge out in and enjoy the view of the garden. This hotel has been around for many years and we do our best to keep it looking warm and inviting for our guests. I do apologize for the... More 

Ottawa, Ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 27, 2014

Just completed a three night getaway the wife in southern California. Stayed at the Holiday Inn Laguna Beach. We have been to Laguna many times and know the area and several of the hotels quite well. Overall this is a good hotel with a great location in Laguna. Location The hotel is centrally located with easy access to beach, restaurants... More 

Was this review helpful? Yes 1
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you for the wonderful feedback on our hotel. The location is always a great advantage since it is so close to everything in town. I am happy to hear that you enjoyed the charm that our hotel has to offer and found our rooms to be comfortable and well kept. We do do our absolute best to... More 

San Diego, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 22, 2014

We stayed for 3 nights last week for my 50th birthday. When you first arrive you will notice the lobby is very nice and well stocked with free water, soda, coffee and popcorn. When we checked in my husband mentioned we were there because of my 50th birthday and all the woman said was “nice”. One month earlier we stayed... More 

Was this review helpful? Yes 4
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, We value your feedback and it is greatly appreciated. Please accept our sincere apology for the shortcomings you experienced and we regret the room you received did not live up to your expectations. We would also like to wish you a happy birthday and are sorry if we did not do so upon check-in. We are happy to... More 

Se london
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 18, 2014

The location of this hotel is what made us book it, that & lack of other mid priced hotels being available. The location is spot on! The rooms are mediocre & in need of refurbishment/ maintenance. First room offered was ground floor which is difficult with luggage as carpark is at different level & faced the on site restaurant bar... More 

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keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you for your feedback. Our location is great as it is close to the downtown area and you have ease of access to virtually everything in town. I'm sorry to hear that we were not able to meet your standards as we strive to exceed your expectations on a daily basis. I hope that you can give... More 

Zurich, Switzerland
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 17, 2014

This is a great hotel. It doesn't look much from the street, but inside there is a beautiful courtyard and pool. There is also a superb restaurant attached. It is close to the beach, shops and restaurants. There is a Ralphs supermarket next door. We were given free parking and breakfast. There are also complimentary drinks in the lobby...water, Pepsi... More 

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keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you for your much appreciated feedback. I'm happy to hear that you had an excellent experience during your stay with us. Our staff go to great lengths to make your stay comfortable and enjoyable. The supermarket across the street is very convenient and a nice stop for some sandwiches to take down to the beach which is... More 

Sydney, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 10, 2014

As the culmination of our 3 week whirlwind tour of the USA from Australia, we decided on this hotel after prioritising the Holiday Inn portfolio. We decided on Laguna Beach as were to meet some relations that we had not seen for many yaears and to meet some of the extended family. We were warmly greeted by the Desk Staff,... More 

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, I hope that you enjoyed yourself on your 3 week vacation and tour of the states but especially your stay with us at our hotel. I'm glad that our staff was able to help you with any requests during your stay. The beach is just across the street and downtown is only a 5 minute walk away for... More 

A TripAdvisor Member
4 of 5 stars Reviewed October 10, 2014

The best part of this hotel is the location: across the street from the ocean and a few blocks from the city center. The rooms are clean and plenty of parking (which is very important in Laguna). Nice pool area. No elevator so may be one story walk up or down.

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you for taking the time to provide us with a review, we appreciate your feedback. Our hotel location is convenient and makes it easy to explore our town since you have an ease of access to everything. It's pretty great with the beach across the street and downtown just a 5 minute walk away.We are happy to... More 

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Additional Information about Holiday Inn Laguna Beach

Address: 696 South Coast Highway, Laguna Beach, CA 92651
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Laguna Beach 3*
Number of rooms: 54
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Also Known As:
Holiday Inn Laguna Beach Hotel Laguna Beach
Laguna Beach Holiday Inn
Hotel Style:
#4 Business Hotel in Laguna Beach
#7 On the Beach Hotel in Laguna Beach
#8 Family Hotel in Laguna Beach
#12 Romantic Hotel in Laguna Beach

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