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Holiday Inn Laguna Beach

3.0 of 5 696 South Coast Highway, Laguna Beach, CA 92651
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Certificate of Excellence 2014
Holiday Inn Laguna Beach
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Holiday Inn Laguna Beach
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339 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Se london
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location of this hotel is what made us book it, that & lack of other mid priced hotels being available. The location is spot on! The rooms are mediocre & in need of refurbishment/ maintenance. First room offered was ground floor which is difficult with luggage as carpark is at different level & faced the on site restaurant bar... More

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you for your feedback. Our location is great as it is close to the downtown area and you have ease of access to virtually everything in town. I'm sorry to hear that we were not able to meet your standards as we strive to exceed your expectations on a daily basis. I hope that you can give... More

Zurich, Switzerland
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a great hotel. It doesn't look much from the street, but inside there is a beautiful courtyard and pool. There is also a superb restaurant attached. It is close to the beach, shops and restaurants. There is a Ralphs supermarket next door. We were given free parking and breakfast. There are also complimentary drinks in the lobby...water, Pepsi... More

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you for your much appreciated feedback. I'm happy to hear that you had an excellent experience during your stay with us. Our staff go to great lengths to make your stay comfortable and enjoyable. The supermarket across the street is very convenient and a nice stop for some sandwiches to take down to the beach which is... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

As the culmination of our 3 week whirlwind tour of the USA from Australia, we decided on this hotel after prioritising the Holiday Inn portfolio. We decided on Laguna Beach as were to meet some relations that we had not seen for many yaears and to meet some of the extended family. We were warmly greeted by the Desk Staff,... More

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, I hope that you enjoyed yourself on your 3 week vacation and tour of the states but especially your stay with us at our hotel. I'm glad that our staff was able to help you with any requests during your stay. The beach is just across the street and downtown is only a 5 minute walk away for... More

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

The best part of this hotel is the location: across the street from the ocean and a few blocks from the city center. The rooms are clean and plenty of parking (which is very important in Laguna). Nice pool area. No elevator so may be one story walk up or down.

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you for taking the time to provide us with a review, we appreciate your feedback. Our hotel location is convenient and makes it easy to explore our town since you have an ease of access to everything. It's pretty great with the beach across the street and downtown just a 5 minute walk away.We are happy to... More

Los Angeles
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Well Dannie, Cora and I took the weekend and went for our friends' wedding reception at this delightful hotel in downtown Leguna Beach. The first thing Cora and I did was hit the heated salt water pool. She didn't want to come out. The place looks old and quaint, but that is a carefully structured facade as the rooms were... More

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, A beach wedding is not only romantic, but a great way to celebrate a beautiful occasion. Best of wishes to your friends. I'm happy that you were able to stay close to your friends and have a great time to yourselves while in town too. This artsy town has a lot to offer and is delightful to the... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We only stayed 2 nights, but wished we could've stayed forever. Hotel was lovely and employees were friendly. Rooms were clean and bright. Would definitely stay again when in Laguna beech. Was right in the center of town.

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Vacations are never long enough, especially when you are having a great time. I'm happy to hear that you enjoyed your time while staying at our hotel and had a chance to get an eye full of our artsy town. Thank you for your review, we highly appreciate your feedback, have a great day. More

Milford, Pennsylvania
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent location - though not on the beach, you cross the street and have access from the step staircase at Cleo St, then can walk all the way uninterrupted on sand to Laguna's main beach. Also right across the street is the excellent Orange Inn, superb for coffee, breakfast, takeaway lunches to the beach. Hotel staff is exceedingly professional and... More

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you for taking the time to write us a review and for complimenting our hotel. We do keep this little gem of ours clean and beautiful for our guests. The location is convenient and gives you an ease of access to all the need to go places in town. I hope that you enjoyed yourself in our... More

London, England, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was clean and well maintained with good landscaping and pool. Good value for money and within walking distance of beach, restaurants etc. Only criticism was room 64 had little natural light and air con unit was noisy. Otherwise a good hotel.

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear guest, we appreciate you taking the time out of your day to have written this review. We're sorry to hear about the air conditioning being noisy as well as there not being enough light entering the room. Thank you for notifying us about the incident. We appreciate the compliment towards our hotel, and we look forward to earning your... More

Washington, District of Columbia, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Holiday Inn at Laguna Beach is right in the center of town. The rooms are very spacious and comfortable. I love the courtyard, with the pool and flowers, its perfectly relaxing. However, customer service was pretty rude when we had asked to switch rooms. You wouldn't expect this in Laguna, but there are plenty of other hotels where they... More

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you very much for providing us with a review. I am sorry to hear that your check-in experience was not up to the high standards that we value. Our guests satisfaction is always our number one priority and we like to have you feel like you are at home. We hope that you can come back and... More

South Pasadena, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2014

The location is perfect. It is across he street from the beach access but be aware there are over 60 stairs down. The lush pool area is well maintained with large trees and plants. Every part of the hotel shows attention to detail with ferns on the balconies, awnings on the windows, beautiful iron work on gates. The floors are... More

Was this review helpful? Yes
keeptrack, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Guest, Thank you for choosing to stay at our hotel, we appreciate your loyalty. Your comment on the gardens, stone tiles, and iron railing does give our hotel a very charming look and brings character to the hotel. Good thing we were able to help in fixing your reservation so you could stay with us and enjoy a relaxing... More

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Additional Information about Holiday Inn Laguna Beach

Address: 696 South Coast Highway, Laguna Beach, CA 92651
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Laguna Beach 3*
Number of rooms: 54
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Also Known As:
Holiday Inn Laguna Beach Hotel Laguna Beach
Laguna Beach Holiday Inn

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