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Holiday Inn Laguna Beach

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696 South Coast Highway, Laguna Beach, CA 92651
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Holiday Inn Laguna Beach
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Holiday Inn Laguna Beach
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372 reviews from our community

Traveler rating
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    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Then stay here. Our room just felt moist. Even with a/c on the room had that mildewy moldy smell. Asked for a new room and it was the same exact thing. Had a hard time trying to sleep because of the underlying smell but there was nothing that could have been done. They trick you in lobby with that white... More 

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Boston
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is within walking distance to many of the shops, galleries and of course the beach. We got a good deal on Expedia but heard the prices go up to 300$ and more in high season. Ouch! The staff is friendly and they offer newspaper, coffee, tea, waters and soda for free. Rooms are clean but a bit dated... More 

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Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear NikShim, Thank you for writing us a review on your recent stay with us, we appreciate your feedback. I'm happy to hear that you enjoyed yourself during your stay and took advantage of our location. It really does give you ease of access to the town of Laguna Beach and the ocean, which is just across the street. The... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 19, 2015

This is a great Spanish colonial style hotel. It has a vibe of having been around for decades, yet has been tastefully updated. We had room 27 right outside the pool (great pool btw). There is a grocery store right next door, and the secluded beach access just across the street. Front desk staff were awesome. Would stay here again!

Was this review helpful? Yes 2
Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Bernie G, Thank you very much for your wonderful compliments. I'm glad to hear that you enjoyed yourself during your stay with us and that we were able to provide you with excellent customer service. The pool is great and I'm happy to hear that you enjoyed it too. The surrounding garden does give a peaceful atmosphere when relaxing.... More 

Oklahoma City, Oklahoma
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2015

We try to stay here when we visit the community of Laguna Beach. Our adult children and our small grandsons have also been very pleased with this choice. Very clean, charming and accommodating. Walk across the street to the ocean and many choices for eating. Nearby parks and shopping too.

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Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear caroleann73112, Thank you for your review on your recent stay at our Holiday Inn in Laguna. We appreciate you coming to stay with us every chance that you get when you are in town. It's great to hear that you and your family like returning to our hotel for some great family time. The parks that are close by... More 

Hillsboro, Oregon
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed April 16, 2015

The staff is great and excellently accommodating. The hotel has a great vibe and we love to find nostalgic yet cool locations all over the world. We have added this to our list of cool secret hotels. The pool was amazing and the other guests also agreed to how this is an excellent hide-a-way. Only 2 blocks to the beach... More 

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Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Brent G, Thank you for your encouraging feedback. We like to give our guests the best service we can and create a cozy home environment. I'm glad that you got to take in the sights and see both south and north Laguna. The pool is always a great way to wind down and soak up some vitamin D. The... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 13, 2015

Once again Laguna Beach Holiday Inn has proved themselves as a very worthy Innkeeper. Families are here to have a fun time while a suave couple looking for a good time can also stay comfortably. Location is a primer. Across the street towards the front is full beach access. Cross the street to the side a complete super market. Purchase... More 

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Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Charles J, Thank you for your feedback. I'm happy to hear that you had a great time again while staying at our hotel. Our locations is great since it makes it easy to maneuver to any direction you'd like in town. I agree heading south on PCH from our hotel you do get less traffic but it is nice... More 

London, United Kingdom
Top Contributor
93 reviews 93 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed April 12, 2015

I've been staying at this hotel for over 20 years when in Laguna Beach, not much has changed over that time apart from a fence being erected around the pool, probably a legal requirement. It is an older style property on two floors with suites at one end on a third floor. Most of the rooms face a central courtyard... More 

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Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Jherek, Thank you for your detailed review on your stays with us over the past 20 years and for being a valued IHG rewards member. We appreciate your continued loyalty, which helps me think that we must be doing something right. I do apologize for the shortcoming of our hotel that you have experienced in the past but hope... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 9, 2015

Enjoyed 3 nights in room 12, ground floor by the pool. It is an older property, but our room was clean, quiet and comfortable. The property is on busy PCH 1, which made it very convenient to the beach and many surrounding businesses, yet, with the rooms facing the courtyard, I did not hear traffic noise at all. Only a... More 

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Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Jan M, Thank you for your great feedback on your recent stay with us. We appreciate to know how you enjoyed your stay with us, and I am happy to know that you and your family enjoyed yourselves out here in Laguna Beach. Our rooms are nice and cozy and do wrap around our beautiful courtyard. The grocery store,... More 

Greater Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 6, 2015 via mobile

I stayed here with my wife for two nights in March. Our room on the ground floor had a view of a wall and smelled like the swimming pool plant room. The chlorine was almost overpowering. This was mentioned at the front desk and apparently there were no other rooms available. The carpet in the room was dirty and discoloured... More 

Was this review helpful? Yes 1
Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear Neil J, We appreciate you taking the time to write a review of our hotel. Your satisfaction is important to us and we try hard to make sure that all of our guests have a rewarding experience while visiting our hotel. Please accept our sincere apology for the shortcomings you experienced and hope that you can give us a... More 

Camarillo, California
Top Contributor
103 reviews 103 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 4, 2015

I was looking for a nice place that took dogs. This hotel was very pet friendly. The outdoor pool area was lovely. The location was great - walking distance to the main dining and shopping areas. The price was also reasonable. Parking can be tricky. The parking lot it pretty tight and there seemed to be only just enough spaces.... More 

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Holiday I, Director of Sales at Holiday Inn Laguna Beach, responded to this review

Dear CamReviewer123, Thank you very much for your feedback on your recent stay. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am sorry to hear of some hiccups during your stay but happy to know that you enjoyed your overall experience. I am... More 

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