I stayed her 2 nights while attending a conference at the Montage Hotel, located about a mile down from the BW on the Pacific Coast Highway. Off-season prepaid rate (using BW online reservation service) was very good value. Staff was courteous. Complimentary breakfast was nothing okay but nothing special -- average for this hotel class. My first-floor room was clean,... more

beware of this hotel very rude man working around 1am in the morning made resv through priceline my conf paper says to call hotel with any request man would not take any request said i had to call priceline informed man on the phone that i just want to req 2 beds he would not spoke to priceline said i... more

When we called the hotel to inquire about the room prices they gave us a price for the type of room we were looking for.When we got to the hotel 15 minutes later they charged us more than 10% extra for the same room./After we told them we just talked on the phone and agreed on a lower price./ We... more

We stayed one night for our anniversary...great location with a beautiful walking beach in view & just across the street. Nice room, good value, okay continental breakfast ( have had much better at Best Western Bishop CA). The only problem was at about 1 am right outside our room CalTrans began jack hammering @ every 30 minutes on Pacific Coast... more

The hotel was ok, but not up to par with a Best Western and not as nice as I expected for the price we paid. This was the most expensive hotel we stayed in during our 2 weeks. We only spent 3 nights here and I wish it was less. By far the smallest room and most uncomfortable beds, even... more

Needed a break from the neverending inland heatwave and smoke from the ongoing forest fire in our respective cities in Southern California so we headed to Laguna Beach for a few days over the Labor Day Weekend. I took a chance and booked this hotel over the much touted Laguna Riviera. Instead of crowding myself and my adult kids into... more

I booked this hotel at the last minute in order to salvage a promised beach trip to my 11-year old daughter. Fires up the northern coast of California messed with our planned trip so instead we headed south. The first room I was given was on the interior of the hotel. It was depressingly dark. I ordered my family not... more

We came here because of Marciena Spa... they referred us to this hotel and set us up with a fantastic couples package, including massages, private Eucalyptus steam room and champagne with chocolate dipped organic strawberries. The services were the best we ever received at a spa and the hotel was quaint, clean and the jacuzzi tub was the best. We... more

It is a Best Western, so if you want the Ritz Carlton, stay at the Ritz. That said, it is the best find in Laguna Beach. Some of the rooms have big (for 2 or more) jetted tubs in the room, the beds are comfortable, there are peek-a-boo to good views (depending on the room) of the setting sun over... more