We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Laguna Brisas Spa Hotel

Certificate of Excellence
Hotel website
Hotel deals
1600 South Coast Highway, Laguna Beach, CA 92651
Special Offer
Get up to 20% off
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
BEST WESTERN PLUS Laguna Brisas Spa Hotel
Professional photos View all
Browse nearby
BEST WESTERN PLUS Laguna Brisas Spa Hotel
Write a Review

476 reviews from our community

Traveler rating
    152
    178
    71
    42
    33
See reviews for
96
220
29
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (476)
  • Mar-May only
    (99)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (124)
  • Dec-Feb only
    (121)
All months
Portland Oregon
Top Contributor
143 reviews 143 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

I so wanted to love my stay here. We came early and were told it wasn't a problem. The gentleman at the front desk was very pleasant. We were on the first floor and by that I mean it is basically subterranean. I went back and asked the desk if we could move. He was very nice about it and... More 

Was this review helpful? Yes
New York City, New York
Senior Contributor
31 reviews 31 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff did not accommodate at all with early check in or slightly late check out, was charged a parking fee even though free parking was mentioned on Expedia. Room was OK but had no view, for a budget hotel, I was not expecting anything either.

Was this review helpful? Yes
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review

I am disappointed that we did not meet your expectations. We will continue to strive for 100% guest satisfaction. We are glad to accommodate an early check in or late check out when availability permits but at times it just not possible. Best regards. More 

New York City, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel over President's weekend for 5 nights. It is an excellent value. The room we had was clean, with two queen beds and a jacuzzi bath/shower. The free breakfast was better than expected, with healthy options such as fruit, yogurt and hard boiled eggs. We drove to the San Diego zoo and to Disneyland while we... More 

Was this review helpful? Yes
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review

We are so glad that you enjoyed your stay with us. We could not have said it better if we tried. We will continue to instill a can do attitude in all our employees and strive for perfection. Happy travels. More 

Scottsdale, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great Location - just cross the street and on down to the beach. Rooms were immaculate and staff was friendly and welcoming. We enjoyed the upper deck and the heated pool. I am looking forward to my next stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review

We are so glad you enjoyed your stay with us. I will share your words with the staff. We continue to work on our shortcomings and strive for 100% guest satisfaction. The staff will be happy that their efforts were noticed. Happy travels. More 

Eureka, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

nice location, with a short walk to the beach or drive a short way to downtown shopping/eating/walking. property could use updated carpets & better A/C units in rooms, but it was clean & welcoming. 2 parking garages bring you into the hotel on 2 different levels, so try to follow the signs for finding the lobby (and maybe leave a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review

I agree the locations is superb. We are glad you enjoed your stay in Laguna beach in general and in particular at our hotel. We will continue to work on our shortcomings to ensure a pleasant stay for our guests. Happy travels. More 

Riverside, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Price was very good, food was good. Needed a better hair dryer and microwave in room. Note if you do stay in a room facing PCH traffic is a bit loud at times, you might want to take ear plugs if you are a light sleeper.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review

Happpy anniversary. We are glad you picked us for such a special occacion. We will continue to improve our hotel and emphasize customer care. There can be no substitute. We look forward to your next vist. More 

Houston, Texas
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for three nights and would recommend. Yes, it is an older property and the rooms are small. But, the location is great and the spacious rooftop terrace is a wonderful place to unwind. The free breakfast offers variety and was sufficient for our needs. Our room was kept very clean. The staff who interacted with us were... More 

Was this review helpful? Yes
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review

I am ecstatic that you enjoyed your stay with us. I agree with you the sundeck area is a great place to unwind. I will share your words with the staff. They will be delighted that their efforts were noticed. Happy travels. More 

San Diego
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed our stay at Laguna Las Brisas. The room was very large with a balcony, fridge & Jacuzzi in the room. The property is very well kept & has been updated. The staff are exceptional and went out of their way to make me feel like a guest & not just a customer.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review

We are delighted that we met your expectations. We will continue to motivate our staff so they may continue to give thier best effort to ensure an enjoyable stay for our guests. We hope to see you again soon. Best regards. More 

Senior Contributor
44 reviews 44 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The location is nice. The reception staff (night) are horrible. They are not friendly or helpful. If you have a service dog, don't expect to be treated with kindness. Parking is bad. The "standard" room we were given was the size of a closet. The breakfast was what you could get at a conveniece store and the jacuzzi tub had... More 

Was this review helpful? Yes
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review

I am sorry you did not enjoy your stay with us. We will continue to train our staff and work on our shortcomings. The rules and/or suiggestions regarding the use of the spa are for the satefy and well being of all our guests. Best regards. More 

United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Room wasn't cleaned for 2 days. Manager accused us of someone being in the room so it could be cleaned. Actually the cleaning staff's key was broke and they couldn't enter. Manager wouldn't even apologize and didn't address the fact that his first response was to blame the guest. Loud rooms facing highway 1. Balcony doors need to be replaced... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review

I am sorry that you did enjoy your stay with us. We will continue to do everything possible to ensure a pleasant stay for our guests. We will not be detered in obtaining our objective... superior customer care. Best regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
Hotel & grounds (23)
Viewed
Room/suite (17)
Viewed
Pool/beach area (11)
Viewed
Bathroom (7)
Viewed
View from room (4)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (9)
Viewed
Dining (4)
Viewed
Room/suite (13)
Viewed
Bathroom (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question