Well,, the pics looked great on the website and we booked room 409 where we are staying right now. The "resort" looks like a glorified motel, renovated, but still distinctly motel ambiance. Our room overlooked a a dirty roof, complete with a dirty rag, champagne cork, broken plastic fork and a general shabbiness that completely interfered with the legitimitely lovely...
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Thank you for the high points on our amazing location, and sorry the young man at the front desk did not live up to your expectations. We strive for a very high level of customer services and while we receive many compliments on his performance your experience will be discussed with him to make sure everyone receives the same high...
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