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Laguna Cliffs Inn

2.5 of 5 475 N. Coast Highway, Laguna Beach, CA 92651 (Formerly By the Sea Inn)
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Certificate of Excellence 2014
Laguna Cliffs Inn
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Laguna Cliffs Inn
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518 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport News
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

My girlfriend and I travel often and have high expectations. This was our first trip to California and we did not plan on being in the room much. I was looking for a good value when booking this leg of our vacation. That being said we both really enjoyed our stay at this hotel. Yes they are going through renovations,... More 

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Palmdale, California
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Call to make reservations for tomorrow and I cannot believe how rude the guy who answered the phone was. And after telling him he was being rude his response was "well what do you want me to tell you?!" I guess this is another reason they have bad reviews

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Rachel T, General Manager at Laguna Cliffs Inn, responded to this review

Dear Claudia212421, I must say that I am shocked and embarrassed about your telephone experience. As I look back at our reviews the common theme is that our staff is very friendly. I truly am sorry that this was not the level of service that you received and hope you were able to find a location in Laguna Beach. Claudia212421,... More 

Houston, Texas
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Let me begin by stating that my wife and I are seasoned travelers and as such expect some inconvenience when we travel. That’s part of traveling. However in the case of our stay at the Laguna Cliff Inn the “major” renovations were a major inconvenience and I would not recommend anyone staying there at any price. First of all the... More 

Was this review helpful? Yes 4
Rachel T, General Manager at Laguna Cliffs Inn, responded to this review

Dear Mr. Thomas M: Let me start by thanking you for taking the time to share your experience with us. I have reached out to you personally so that we may discuss your concerns further. Thomas M is correct is saying that we are going through a “Major” renovation. We are currently in an exciting 1.5 million dollar renovation to... More 

San Diego, California
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We attended a workshop in Laguna Beach. We were so excited about the idea of having beautiful ocean views. Well, didn't quite work out that way. The hotel is going through renovations: the pool is closed, the hot tub closed, most of the third floor closed. Our room was in a dark corner with no views of anything. However, because... More 

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San Diego, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 20, 2015

My husband and I celebrated our anniversary by taking a mini vacation with one night at the Laguna Cliffs Inn. The hotel is easy to find (right off Coast Highway) and there was plenty of parking (I think it's $10/night, but they didn't charge us!) The staff was very helpful and friendly, and quick to give us some recommendations for... More 

Was this review helpful? Yes 1
munich
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 10, 2015

This is an upgraded U-shaped motel built on top of its parking lot, so people walk in front of your window and you can even see your car down from the walkway. Some rooms, close to the extremely busy highway, are not so quiet. Ask for a room with balcony (private balconies face the sides of the buildings. Furniture is... More 

Was this review helpful? Yes 3
Redlands, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

Room and reservation selection on the website was efficient. Unlike other hotels whose reality is a contrast to the website descriptions and photos. The Laguna Cliffs Inn was not boastful. The room was clean and ready for an early check-in. The hilltop views of the Pacific Ocean were delightful. The oceanfront walk and park one block west were accessible and... More 

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Rachel T, General Manager at Laguna Cliffs Inn, responded to this review

Dear Dabney H: Thank you for letting us know our team is doing a great job by making the grade. Of course I really wished we could have wowed you further to receive that fifth bubble! Laguna Beach is home to over 90 amazing restaurants so making recommendations comes so easily. All we really need to know is what you... More 

1 review
5 of 5 stars Reviewed January 4, 2015

The OC area is the BEST weather in the world, so my decision to stay in Laguna just made sense. Katie at the front desk made my stay even better!! You cannot go wrong with your stay at Laguna Cliffs Inn!!!

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Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed January 3, 2015

The best part of our stay at Laguna Cliffs Inn was the helpful staff. Zack did an excellent job of helping me on the phone with room selection. All personnel at the front desk did whatever they could to make our stay nice. We appreciated the little touches, like coffee and croissants, wine in the evening, little treats in the... More 

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Rachel T, General Manager at Laguna Cliffs Inn, responded to this review

Dear Voyageurdumond: I was pleased to read your review and hear that Zach and the rest of our team provided you excellent service. One of the many great things about our property is that our intimate setting allows us to build a great rapport with our guests. You were also correct in mentioning that we are not in a premier... More 

Oak Harbor, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 2, 2015

The location can't be beat, walk to the beaches and downtown Laguna. However, they charge for parking and the "free" breakfast is only a croissant and coffee. The beds are very good, but the rooms are tired along with the baths. It is a updated motel with a pretentious lobby and old, somewhat updated rooms. Not enough bed stands and... More 

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Additional Information about Laguna Cliffs Inn

Address: 475 N. Coast Highway, Laguna Beach, CA 92651 (Formerly By the Sea Inn)
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Laguna Cliffs Inn 2.5*
Number of rooms: 36
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Also Known As:
Laguna Cliffs Hotel Laguna Beach
Hotel Laguna Cliffs
Hotel Style:
#4 Family Hotel in Laguna Beach
#5 On the Beach Hotel in Laguna Beach
#6 Business Hotel in Laguna Beach
#7 Romantic Hotel in Laguna Beach

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