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Laguna Beach Inn

2020 S Coast Highway, Laguna Beach, CA 92651 (Formerly Laguna Hacienda Inn)
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162 reviews from our community

Traveler rating
    72
    55
    14
    13
    8
See reviews for
35
69
9
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Graz, Austria
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 24, 2015

My wife and I had one night in Laguna beach. The Inn was ok for that, nothing more. The lady at the reception seemed a bit disorganized, the check-in process took quite a while. We were upgraded to room 118 on the 3rd floor though which was very nice. The room provides a scenic view over Highway 1 to the... More 

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San Dimas, CA
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 16, 2015

We will return! This small motel/inn was perfect and a great value. Very clean -- I was a little leery since it stated it was pet friendly, but not to worry. I loved the wood floors in the rooms because I could see the clean--can you tell that's important to me. Rooms are small, but well appointed and the jacuzzi... More 

Was this review helpful? Yes 2
Las Vegas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 31, 2015

My husband and I booked a room here through EXPEDIA. It was offered as a 1 king size bed and could accommodate 4 guest. this is a copy and paste from booking info( 1 King Bed Max Occupancy: 4 guests )= BAIT. Since never staying there we thought it must be a large room so when our daughter decided to... More 

Was this review helpful? Yes 1
Toronto, Ontario, Canada
Top Contributor
131 reviews 131 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 24, 2015

The price was right, the room clean and comfortable and a great location. What more do you need? Consistent wifi was present. Close to the beautiful beautiful beach. Handy (walking distance) to nice restaurants. Breakfast was fruit, yogurts and sweet pastries with juice and hot drinks. Definately a great value. The manager (owner?) checked us in and caught a disrepancy... More 

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Los Angeles, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

Free breakfast, free parking, free wi-fi. Free early check-in every time I have stayed here (at least 7 times over the past 5 years). They also let you park free before check in and after check out (if they have room). The tide pools are directly across the street, down the steps and the view from the outdoor tables where... More 

Was this review helpful? Yes 1
San Diego, California
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 20, 2015

Stayed there for an over night beach from view $475+ for room parking and water. The location and view is great no doubt. BUT the value is really up to what you expect for $400+ weekday room rate. The hotel is dated. Rooms are average about the same as the Hotel Del. The rooms show ware of the salt water... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 14, 2015

Upon checking in I decided to ask for the manager because the front desk clerk was dumb as a stump and could not and would not answer my questions about my frustrating booking experience with her. Manger happened to have just finished listening to her help about her experience with me. She was hostile as I approached and said if... More 

Was this review helpful? Yes 2
Toronto
Top Contributor
80 reviews 80 reviews
38 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed December 26, 2014

I'm pretty sure many of these negative reviews trace back to the same disgruntled party - they have all written only one review and all say the same thing. Hmmm. Plus it's not even accurate. In our experience, the staff were very friendly and accommodating. They recommended places to eat, etc, and answered all our questions and special requests politely... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed December 25, 2014

I called the front desk and spoke to the front desk night "manager". I had a few questions to ask and she would not help me. I had a family member staying there who I needed to reach. I understand safety protocol but all I wanted was to be connected to her room. Apparently they don't even have phones in... More 

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Denver, Colorado
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 3, 2014

My family has stayed at this hotel numerous times. Laguna is one of our favorite places to visit. The hotel is very nice. It's clean and comfortable. It's not super fancy, just a nice local place. Has a small pool and super friendly staff. There is also a nice patio area to sit out and enjoy the weather. It's located... More 

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