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Budget Inn

15412 Francisquito Ave, La Puente, CA 91744 (Formerly Travelodge La Puente)
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1 room 1 guest
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8 Reviews from our TripAdvisor Community

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Traveler rating
    2
    1
    1
    0
    4
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2
Couples
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2
3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
  • All months
    (8)
  • Mar-May only
    (2)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (3)
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1 review
1 of 5 stars Reviewed May 17, 2015 via mobile

Worst customer service ever!!! The guy up front was worthless. There is no corporate number to complain and he would not give me contact information for his immediate supervisor. Reserved a 2 bedroom and then had to pay more for a one bedroom because the 2 bedroom was unavailable. They do not give refunds. Worst hotel I have ever stayed... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 26, 2015

Who ever rated this hotel more than 1 must work for them. I found a bed bug in my room and got moved to just another room. Too tired to search for something else or fight to get my money back. I dealt with the hard mattress, dirty carpet, horrible smell that I can't explain, off white towels, calcium build... More 

Was this review helpful? Yes 2

Travelers are raving about these La Puente hotels

Fresno, California
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 24, 2014

I stayed at the Budget Inn while visiting a friend in the area. According to the signs outside it said it was under new management and had new rooms. I think they are right because the room was very nice with a very nice clean restroom including a shiny clean tub. Th person who was checked me in and out... More 

Was this review helpful? Yes 1
Concord, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 23, 2014

Me and my friend drove almost 7 hours from Concord CA because we were taking a trip to Universal Studios. Because this was a last minute kind of trip, I had my friend look for a hotel while we were driving to LA. I told him that we didn't need anything fancy because we wouldn't be spending much time in... More 

Was this review helpful? Yes 6
Sun City West, Arizona
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 21, 2014

Reserved a handicap accessible room with two queen beds, and when we arrived to check in they told us the only handicap accessible rooms they had only had one bed and were upstairs (and they don't have an elevator!). Settled for a first floor room which had no towels, threadbare sheets that barely covered the mattresses and not only no... More 

Was this review helpful? Yes 3
Charlottesville, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2014

The customer service this Budget Inn provides is exceptional. Not sure what management the negative reviewers dealt with, but the management I encountered was an Indian family, and they did a great job at customer satisfaction. After a long flight from the East Coast to La Puente, I was greeted cordially by the lady manager who gave me very helpful... More 

Was this review helpful? Yes 2
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

I am a regular customer here and believe me, this is the best place to stay if you want to be peaceful that too for a low price. The staff is good,service is ok , rooms are the best. They also have a complementary breakfast which is good too.

Was this review helpful? Yes 1
Carlsbad, California
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 3, 2013

i bought what was behind door number 3 i got the donkey!!!!the place is clean as a whistle.the outside is a mirage beautiful landscaping.the phone does not work,it rings but you can't answer back.the internet is a ghost just when you think you got your site you wanted it disapears!!!!the TV is a serious problem for some reason they have... More 

Was this review helpful? Yes 3
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