My family (4 kids wife and I) stayed in the hotel while we vacationed at Disneyland and thought the rooms were nice. The staff was friendly and helpful. It was very convenient to have Red Robin attached to the hotel and kids eat for free. The complaint about the hotel is they do not have refrigerators in the rooms and... more

I stayed there one night while traveling on business. When my flight to LA finally got in, I ended up arriving about 2:30 A.M. Staff was right there at the front desk, something that you do not always find at that early/(late?) hour. Check in was a snap! Location: The hotel is located adjacent to the I-5 southbound exit on... more

Overall I have to say that the staff was very friendly and helpful when needed. I had requested a fridge in our room for my boyfriend who is diabetic. It was not in the room when we arrived, so we called down to the front desk and it was brought up immediately. There is a Red Robin on property which... more

This place has decent, clean rooms. Nice refurbishing, although the carpet is old school and flowery (and you can tell). Colors and decor were nice, including in the bathroom. The only thing that ruined it for us was how the staff (well, one staff member in particular...her name was Raquel) treated us. When we checked in around 4:00pm on Saturday,... more

Was presently surprised with the hotel. We arrived after 11am trying to get a room early, no luck so my hubby and I went to work out in their gym. Great flat screen TVs in workout room with 3 elipticals and treadmills with some free weights. Had towels as well as cold water, only the first day of our stay.... more

I booked 2 rooms with one King Bed room and when my plans changed I tried to change my reservations and I had the worst experience ever! I was transfered to reservations multiple times even after telling them not to transfer me per their reservations departments request! When I finally spoke to a supervisior even thought I had asked to... more

Stayed here with my husband and child in March 2008. They gave us a 'smoking room' when we arrived. We asked to change to a 'non smoking' room but were informed that the hotel was 93% fully booked and could not change us. As my husband pointed out, this would indicate that 7% rooms were free, but they refused to... more

We stayed here for one night while visiting a college nearby. I had to wait at check-in for 15 minutes as only one person was on duty. He apologized over and over and gave us free breakfast vouchers to Red Robin (which is on site). I appreciated the gesture. The room was clean and the beds comfy - 2 queen... more

Someone stole my hair clips and hair band, two of them. It's not expensive, but it really caused us inconvenience as we need to do the make up. We informed the front desk about the situation, but one of them had really bad attitude about it. He informed us he couldn't think of a reason that anyone want to steal... more