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Holiday Inn San Diego - La Mesa

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8000 Parkway Dr., La Mesa, CA 91942 (Formerly Comfort Inn)
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1 room 1 guest
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Holiday Inn San Diego - La Mesa
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209 Reviews from our TripAdvisor Community

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Traveler rating
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    82
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Ankleshwar, India
Level Contributor
120 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is Located near a Main Road and has Good rooms and facilities. Breakfast is included and Internet Connectivity is available free. The Rooms are large and comfortable. Complimentary Buffet Breakfast is good

Was this review helpful? Yes
Ulises A, General Manager at Holiday Inn San Diego - La Mesa, responded to this review

Thank you for the great comments. We are pleased that you enjoyed your stay at the Holiday Inn La Mesa. We look forward to seeing you again soon. More 

Santa Clarita, California
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked through Priceline and were given a handicapped room (#113) meant for someone in a wheelchair. Our first clue should have been 2 peek holes on the door. There was no bath, and the shower had a chair and handheld shower head. What bothered us the most was there was no separation on the tile floor from the shower... More 

Was this review helpful? Yes
Ulises A, General Manager at Holiday Inn San Diego - La Mesa, responded to this review

Thank you for taking the time to review your latest stay at the Holiday Inn La Mesa. We are always receptive to hearing from all of our guests no matter what booking channel was used. To answer your question about the hotel being fully committed- yes, it is true that we are typically 100% from the second week of June... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The only decent hotel in La Mesa going downhill. One night the bathroom floor was covered with ants and hotel staff sprayed at 10:30 p.m. with children in room. Another night there was a cockroach in bathroom. Room was changed and bathroom door was broken and wouldn't close; fixed the next day. These three nights were refunded but the incidents... More 

Was this review helpful? Yes
Ulises A, Manager at Holiday Inn San Diego - La Mesa, responded to this review

Dear valued guest, Thank you very much for feedback, I do apologize for any inconveniences you may have experienced throughout your recent stay. At Holiday Inn, we strive every day to ensure all of our guests leave feeling satisfied with their stay. You'd be happy to know we will be undergoing major renovations this upcoming January, please feel free to... More 

Arroyo Grande
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The day I was to check in I called the hotel to advise them when I'd be there. I called 4 times and once I was put on hold for over 5 minutes and gave up, and the other 3 times the phone rang and rang and no one answered it. Breakfast was supposed to be "included". What was included... More 

Was this review helpful? Yes
Ulises A, General Manager at Holiday Inn San Diego - La Mesa, responded to this review

David M.- Thank you for the review pertaining to your recent stay. I am sorry to hear that Holiday Inn's Best Flex with Breakfast package was a little confusing. It is designed to add a minimal amount $5- $10 to the room bill for a larger credit in the restaurant. for two people. I am glad to hear that the... More 

La Mesa, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here a few times with my mom, dad, and two sisters while my sister and I were looking at places to live. we were moving to la mesa and visiting San diego State. if you get a corner room it is the best because you have extra room. the staff was really nice and accommodating. if I... More 

Was this review helpful? Yes
Ulises A, General Manager at Holiday Inn San Diego - La Mesa, responded to this review

Julie G- Thank you for the nice review of the Holiday Inn La Mesa. I am pleased to hear that you enjoyed each of your stays with us. We are glad that you have relocated to our wonderful city, but sad that you won't be staying with us any longer. Best of luck and Welcome to La Mesa! More 

San Jose, California
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed July 18, 2015

If you need to be in the La Mesa area, this is probably your best choice. That said, there is nothing special about the hotel. The pool is tiny with no hot tub. The rooms are clean and fresh, but smallish and no extra perks. No breakfast included. Onsite restaurant is not worth going to (trust me). So, you can... More 

Was this review helpful? Yes
Ulises A, Front Office Manager at Holiday Inn San Diego - La Mesa, responded to this review

Dear Valued Guest, Thank you very much for you feedback on your recent visit. At Holiday Inn, we strive on delivering exemplary hospitality with great incentives every day. You would be happy to know that becoming an IHG® Rewards Club Member, will allow you to enjoy wonderful incentives such as extended check-out, early check-in, including rewards nights. For more information... More 

1 review
2 of 5 stars Reviewed June 24, 2015

The room was not in great repair. On of the headboard there was a giant piece of the upholstry peeled off. There were ants in the bathroom. Old time coffee pot in bathroom. Did appreciate and use the microwave in the room. The bathroom floor did not look like it had been properly scrubbed in a while. There was only... More 

Was this review helpful? Yes
Ulises A, Front Office Manager at Holiday Inn San Diego - La Mesa, responded to this review

Dear Valued Guest, Thank you very much for taking the time in providing your feedback as it is greatly appreciated. I sincerely apologize that your recent stay did not meet expectations and will be sure to share your comments with our team so that we can continue to improve our services. Please feel free to contact me personally so that... More 

arizona
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 23, 2015

This is our second time staying at this particular Holiday Inn La Mesa in San Diego. First time we reviewed this hotel, we mentioned that the hallways were kind of creepy and carpet was very blah and dirty..also, elevator was missing some tiles on the floor and not real clean looking..well some improvement has been made at this hotel..they did... More 

Was this review helpful? Yes
Ulises A, Front Office Manager at Holiday Inn San Diego - La Mesa, responded to this review

Dear Valued Guest, Thank you kindly for taking a moment of your time to provide us with your feedback as it is greatly appreciated. Most importantly, for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as this is not up to normal standard. Please feel free to contact me personally to address any... More 

Wildomar, California
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 21, 2015

The outside of the hotel was not impressive, but the room was so nice. I had a king bed,which was huge, and the room was big. The bathroom was large and the shower was super nice. There is so much to do in the area.

Was this review helpful? Yes
Ulises A, General Manager at Holiday Inn San Diego - La Mesa, responded to this review

Dear 1VirgoChK, Thank you for taking the time to review the Holiday Inn San Diego La Mesa. We appreciate the kind words. Yes, the rooms are spacious, clean and have great king beds in a good portion. We get many compliments about them. As for the front- we will be doing an extensive renovation in November through May improving the... More 

1 review
4 of 5 stars Reviewed June 19, 2015 via mobile

The staff is what sold me on this place. Very kind and helpful. Got us into our rooms quickly and efficiently after a long cross country flight. Smiling faces and a welcoming spirit. Loved the inherent weirdness of the building, I mean there are random ramps. Good clean place. Nice place to stay for a moderately priced hotel.

Was this review helpful? Yes
Ulises A, Front Office Manager at Holiday Inn San Diego - La Mesa, responded to this review

Dear Valued Guest, Thank you very much for taking the time to provide feedback about your recent visit! I am pleased to hear that you have received the ultimate guest service experience. I will be sure to share along your comments to our staff! Hope to see you again in the near future! Hospitably yours, Ulises Aquino Front Office Manager... More 

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