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All 10 La Mesa hotels

Heritage Inn La Mesa

2.0 of 5 Hotel   |   7851 Fletcher Pkwy, La Mesa, CA 91942
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Heritage Inn La Mesa
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19%
Ranked #9 of 10 hotels in La Mesa
  • Overview
  • Reviews (31)
  • Photos (10)
  • Amenities
  • Q&A
  • Room tips (7)
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31 people have reviewed this hotel

Traveler rating
    1
    4
    3
    8
    15
See reviews for
7
4
2
7
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
San diego
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

The staff was awful. Right before checkout our cat got out. We were traveling with 2 cats and I called and asked the front desk to check out late while we looked for our cat. It was 95 degrees and I could not leave the other cat in the car while I looked for the first cat. They said I... More

Was this review helpful? Yes
Newark, New Jersey
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

I travel for business at least every other week and this was the worst hotel I have ever stayed in! There is was no Iron, ironing board, hairdryer, alarm clock, coffeemaker, luggage rack or even a bible in the room. Instead of the complementary shampoo, conditioner, lotion, etc., there were two trial packets of nasal strips on the bathroom sink... More

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FORT MOHAVE
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We had to make an emergency trip to San Diego and our usual places were all booked. This was close to my family so we bit the bullet and stayed 3 nights. The 1st room had an a/c that wasn't working (which we discovered after being gone several hours) so we went to the desk. Clerk immediately upgraded us to... More

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Lakeside, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 31, 2014 via mobile

I stayed here for one night and it was horrible! The lady at the front desk was not friendly and seemed miserable. The room I was in was very smelly the carpet was very visibly dirty. I woke up early in the morning to bite marks all over my arm. Do not stay here pay extra to stay somewhere nice!... More

Was this review helpful? Yes 1
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let me start by thanking you for taking the time to give us your comments regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know we are taking your feedback to heart and focusing on improving. It is our hope you will give... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013 via mobile

I stayed here when we lost our home to a fire. Connie, Lucy, Carol and David were all amazing. They were friendly and patient with us during our stay. The rooms were a great value. Clean and tidy. It was quiet and ultimately a very nice stay. Breakfast was fresh bakery danishes and coffee in the AM. I was very... More

Was this review helpful? Yes 1
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let me start by thanking you for having taken the time out of your busy schedule to complete our Guest Survey regarding your recent stay at our property. Staff and Management are delighted to learn that our sincere efforts to make your stay a pleasant and comfortable one fulfilled your expectations , we thank you very much for giving us... More

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 9, 2013

The hotel was clean in appearance. Parking was difficult and very close quarters. My wife and I were on the 3rd floor the elevators went out. I am handicapped on a knee walker. Placed in a Handicap room 2/3 the size of the 3rd floor room. TV channels poor. Wi fi I was told was not working well and spotty.... More

Was this review helpful? Yes
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Sirs: Let me start by thanking you for taking the time out of your busy schedule to submit a Guest Survey review regarding your recent stay at our property. Also please accept my sincere apologies for the long delay before e-mailing you back. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience... More

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 13, 2013 via mobile

Carpets were old. Elevator inspection is expired. Beds were uncomfortable. We had to unplug lamps inorder to plug in any electronics. Dont stay here if you plan on spending any time awake in the hotel room.

Was this review helpful? Yes
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Thank you very much for your review, we value the feedback of all of our guests and are committed to constantly improving our service and providing our guests with the best experience possible. We are aware of the expired elevator inspection. However, it has been inspected and we are only waiting on the new license to come in. I hope... More

Springdale, Arkansas
Top Contributor
53 reviews 53 reviews
31 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 13, 2013

It's not exactly a nice hotel, but for a place to sleep it was fine. They had a laundry room which we needed. The staff was nice. They have coffee & pastries in the lobby each morning. It was quiet... enough. The pool and hot tub were clean and nice enough. The room was clean. The beds were comfortable. Plus... More

Was this review helpful? Yes
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let me start by saying thank you for taking the time to review our hotel. We do our best to provide everyone the highest quality experience possible so you'll think of us in the future whenever we can be of service. We hope to see you back again real soon! Sincerely, Connie Flores General Manager Heritage Inn, La Mesa cflores@heritagehotelgroup.com More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 6, 2013

Clean rooms with fresh paint. Dated furnishings from the '80's. Rooms open into the noisy parking lots with multi-cultural arguments extending into the wee hours. People sleeping in cars because their debit cards were refused. If it hadn't been 2am this would never have been on my radar.

Was this review helpful? Yes 1
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

First I would like to thank you for providing us with a review. The staff and management regret not completely fulfilling your expectations, but we hope you will give us the opportunity to serve you again in the near future. With regard to the noise, some customers unfortunately do not consider the impact they have on the comfort of other... More

Santa Clarita, California
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 20, 2013

What an awful experience - my daughter & I arrived around 8pm to check in & got served through a bullet-proof window because they would not let anyone in the reception area. Judging by the other guests I could see why-it was just like a shady motel you see in the movies where there are ladies-of-the-night, junkies & people selling... More

Was this review helpful? Yes 2
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let me start by thanking you for taking the time to provide us with feedback on your stay. Please accept my apologies for having taken so long to email you back. The housekeeping staff is committed to continuously increasing the standards of cleanliness to match and exceed the expectations of our valued guests. In addition, our complimentary fresh-brewed coffee/tea and... More

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Additional Information about Heritage Inn La Mesa

Address: 7851 Fletcher Pkwy, La Mesa, CA 91942
Location: United States > California > La Mesa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Heritage Inn La Mesa 2*
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Also Known As:
Heritage Inn La Mesa Hotel La Mesa

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Class
Number of rooms
105

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