We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 La Mesa hotels

Heritage Inn La Mesa

2.0 of 5 Hotel   |   7851 Fletcher Pkwy, La Mesa, CA 91942
Hotel amenities
Save Saved
You added Heritage Inn La Mesa to your Saves list
Heritage Inn La Mesa
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
22%
Ranked #9 of 10 hotels in La Mesa
Write a Review

27 people have reviewed this hotel

Traveler rating
    1
    4
    2
    7
    13
See reviews for
7
4
2
6
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013 via mobile

I stayed here when we lost our home to a fire. Connie, Lucy, Carol and David were all amazing. They were friendly and patient with us during our stay. The rooms were a great value. Clean and tidy. It was quiet and ultimately a very nice stay. Breakfast was fresh bakery danishes and coffee in the AM. I was very... More

Was this review helpful? Yes 1
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let me start by thanking you for having taken the time out of your busy schedule to complete our Guest Survey regarding your recent stay at our property. Staff and Management are delighted to learn that our sincere efforts to make your stay a pleasant and comfortable one fulfilled your expectations , we thank you very much for giving us... More

Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 9, 2013

The hotel was clean in appearance. Parking was difficult and very close quarters. My wife and I were on the 3rd floor the elevators went out. I am handicapped on a knee walker. Placed in a Handicap room 2/3 the size of the 3rd floor room. TV channels poor. Wi fi I was told was not working well and spotty.... More

Was this review helpful? Yes
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Sirs: Let me start by thanking you for taking the time out of your busy schedule to submit a Guest Survey review regarding your recent stay at our property. Also please accept my sincere apologies for the long delay before e-mailing you back. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience... More

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 13, 2013 via mobile

Carpets were old. Elevator inspection is expired. Beds were uncomfortable. We had to unplug lamps inorder to plug in any electronics. Dont stay here if you plan on spending any time awake in the hotel room.

Was this review helpful? Yes
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Thank you very much for your review, we value the feedback of all of our guests and are committed to constantly improving our service and providing our guests with the best experience possible. We are aware of the expired elevator inspection. However, it has been inspected and we are only waiting on the new license to come in. I hope... More

Springdale, Arkansas
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 13, 2013

It's not exactly a nice hotel, but for a place to sleep it was fine. They had a laundry room which we needed. The staff was nice. They have coffee & pastries in the lobby each morning. It was quiet... enough. The pool and hot tub were clean and nice enough. The room was clean. The beds were comfortable. Plus... More

Was this review helpful? Yes
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let me start by saying thank you for taking the time to review our hotel. We do our best to provide everyone the highest quality experience possible so you'll think of us in the future whenever we can be of service. We hope to see you back again real soon! Sincerely, Connie Flores General Manager Heritage Inn, La Mesa cflores@heritagehotelgroup.com More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 6, 2013

Clean rooms with fresh paint. Dated furnishings from the '80's. Rooms open into the noisy parking lots with multi-cultural arguments extending into the wee hours. People sleeping in cars because their debit cards were refused. If it hadn't been 2am this would never have been on my radar.

Was this review helpful? Yes 1
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

First I would like to thank you for providing us with a review. The staff and management regret not completely fulfilling your expectations, but we hope you will give us the opportunity to serve you again in the near future. With regard to the noise, some customers unfortunately do not consider the impact they have on the comfort of other... More

Santa Clarita, California
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 20, 2013

What an awful experience - my daughter & I arrived around 8pm to check in & got served through a bullet-proof window because they would not let anyone in the reception area. Judging by the other guests I could see why-it was just like a shady motel you see in the movies where there are ladies-of-the-night, junkies & people selling... More

Was this review helpful? Yes 1
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let me start by thanking you for taking the time to provide us with feedback on your stay. Please accept my apologies for having taken so long to email you back. The housekeeping staff is committed to continuously increasing the standards of cleanliness to match and exceed the expectations of our valued guests. In addition, our complimentary fresh-brewed coffee/tea and... More

Omaha, Nebraska
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 20, 2013

Shady clientele, had to call 2 early mornings (2 am) due to next door had several people 'visiting' the room, they also had 2 little toddlers and a dog, was approached for solicitation, police called to premises almost every night of our 17 night stay, 3 available outlets in room, fluctuation of water temperature for shower, noisy, over priced for... More

Was this review helpful? Yes 1
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

To one of our valued guest: Let me start by thanking you for having taking the time to provide us with your review on your stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfactory. We took your feedback to heart and have been focusing on improving our... More

Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 8, 2012

The hotel was a good place to come with kids and groups .Room look like a motel 6 room as you can see in the picture maybe some up dating is needed . The location of the room was good for us because it was next to the track where the Soap Box Derby races were being held.

Was this review helpful? Yes 1
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

To our Former Guest: Please accept my sincere apologies for having taken so long in e-mailing you back. Let me start by thanking you for taking the time out of your busy schedule to send a review regarding your stay at our property Staff & Management are simply delighted to learn that our efforts to make your stay a pleasant... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 15, 2012 via mobile

I checked in late on a Friday night and at about 1:30 am I noticed something crawling on the comforter. I looked again and there were bed bugs on the comforter on both beds. I was moved right away to the first floor from the second floor. The night lady seemed shocked that this happened however the lady in the... More

Was this review helpful? Yes 4
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let me start by thanking you for taking the time out of your busy schedule to write a review regarding your stay at our hotel. It is because of guests like yourself that we become aware of issues and are able to correct them to ensure all of our guests enjoy their experience here at the Heritage Inn. We take... More

Colton, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 28, 2012

The room smelled so nasty, and gross. The room looked like it had never been updated. Over priced, this was my first and last time staying there. To be honest this was one of the most ugly and gross hotels I have ever stayed at.

Was this review helpful? Yes 1
Connie F, Manager at Heritage Inn La Mesa, responded to this review

Dear Marie Colton: Let me start by thanking you for taking the time to give us yor comments regarding your recent stay at our property, also please accept my sincere apologies for taking so long in e-mailing you back. I apologize for not exceeding your expectations, please know we are taking your feedback to heart and focusing on improving, it... More

Been to Heritage Inn La Mesa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heritage Inn La Mesa

Also Known As:
Heritage Inn La Mesa Hotel
Heritage Inn La Mesa Hotel La Mesa
Address: 7851 Fletcher Pkwy, La Mesa, CA 91942
Location: United States > California > La Mesa
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #9 of 10 hotels in La Mesa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Heritage Inn La Mesa 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Booking.com, Travelocity, Hotels.com, Tingo, HotelsClick, Venere, TripOnline SA, Expedia, Asiatravel.com Holdings and Agoda so you can book your Heritage Inn La Mesa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Heritage Inn La Mesa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.