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Empress Hotel of La Jolla

Certificate of Excellence
GreenLeadersSilver level
3.0 of 5
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7766 Fay Avenue, La Jolla, San Diego, CA 92037
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1 room 1 guest
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Empress Hotel of La Jolla
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555 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canton, Ohio
2 reviews
5 of 5 stars Reviewed yesterday NEW

Great rooms, clean and newly renovated. Perfectly located in heart of La Jolla. Within easy walk of local restaurants, beach, arts center and shopping. I was particularly impressed with the personal touch of every employee I ran into.

Was this review helpful? Yes
Phoenix, Arizona
1 review
4 of 5 stars Reviewed 5 days ago NEW

Our room was spacious, clean and recently renovated. We were also able to check in early. The staff was helpful and efficient. Location is excellent. The only issues we had was that the WiFi did not reach our room, which was at the far end of the hotel, and the fact that beach towels are not provided. Both very minor... More 

Was this review helpful? Yes
Joel M, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Guests, We are so happy that you enjoyed our newly renovated and spacious rooms here at the Empress Hotel. I'm glad that we were able to accommodate an early check-in for you. I appreciate your mention of our friendly and efficient staff as it is our goal for all of our guest to experience exceptional service. I am not... More 

1 review
5 of 5 stars Reviewed 1 week ago

I will start with the most appropriate comment, thank you. The staff at the Empress are in a class alone. Their standard of care made my trip to San Diego a huge success. In particular I should thank Seamus for helping me adapt my stay during an improbable delay in my arrival flights. Your efforts along with everyone else, made... More 

Was this review helpful? Yes
Joel M, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Guests, We appreciate your comments about the attention to detail that your received during your stay with us! It was our pleasure to help ensure that your stay in La Jolla was a hugh success! I will be sure that the staff reads your comments about the customer service you received. Thanks for mentioning Seamus and the staff. They... More 

Pasadena, California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is perfect; it's within walking distance of La Jolla's beaches, shopping and diverse dining choices. Valet your car and you won't need it unless you leave the area. The staff at the Empress is helpful and friendly. We've stayed here twice and find the room a bit tired and in need of updating. Ultimately, for the price it... More 

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Guest, We would like to welcome you back to the newly renovated Empress Hotel! The rooms have been fully renovated included lighting, furniture, carpet, window shutters, bathrooms and more! I would be more than happy to make your reservation for you! I look forward to hearing from you to discuss our new look! Thanks for your review! Kind Regards... More 

Beverly Hills, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the minute we pulled up to the valet the service was +A. Wow cant wait to come back to this cool find. Nice new room and bathroom w/ walk in modern shower super clean. Amazing Italian restaurant is a MUST. Great all the way around. These guys know how to make a guest feel special.

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Guest, We appreciate your recent stay with us! I am glad that you like our recently renovated rooms! The Manhattan Restaurant is a great for lunch and dinner! I'm glad that you enjoyed it! We are so happy that we exceeded your expectations. Come back and see us again soon! Kind Regards and Safe Travels, Joel Majors General Manager More 

Oakville, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a way to kick start our trip to San Diego! This boutique hotel came with all the little amenities that made it special... Reasonable valet parking for $18 daily, a luminated magnifying mirror, an updated tiled shower that's spacious, pot lights throughout the bedroom, free Wifi that never dropped off, decent continental breakfast that can be enjoyed on a... More 

Was this review helpful? Yes 3
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Guests, I appreciate your mention of our rocking staff! Jon, Sally, and Ryan will enjoy hearing from you! It is our goal for all of our guests to experience exceptional service! I am glad that you like our newly renovated rooms and that you enjoyed our amenities as well. We appreciate you sharing your experience at the Empress Hotel... More 

Miami
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with good location closed to the Embarcadero. Friendly service, fun and entertaining piano bar. Excellent breakfast that was included served at a nice room with terrace. was the best option within the price range

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Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Guests, We appreciate your mention of the great value you received when booking your room at the Empress Hotel. I'm glad that you enjoyed our morning continental breakfast and I hope that you took advantage of our complimentary Wi-Fi. We look forward to welcoming you back again to join us at the piano bar in the Manhattan Restaurant! Thanks... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been coming to La Jolla now for about 12 years. It is one of our favourite places to come and decompress. Whenever we come to La Jolla, we stay at the Empress Hotel. We first found it when visiting San Diego on conference. While it is not on the water, it is a quick 5 minute walk to... More 

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Guests, We are happy to read that you like our new look! I appreciate your mention of our helpful and friendlty staff. We are all here to provide the best of service to all our guests. I am glad the you like our morning continental breakfast. We appreciate your continued patronage over the past 12 years and look forward... More 

Amersfoort, The Netherlands
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Quite a few years ago I stayed at the Empress Hotel. When I had to be back in La Jolla I was booked a night at this place and I instantly remembered it. After all these years it had left a positive mark. Already happy I was going to stay here I was a bit afraid it would disappoint. I... More 

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Guests, We are happy to read that the Empress Hotel is your "home away from home". It is our goal for all guests to feel relaxed and comfortable during their stay with us! I am glad that you liked your room and the morning breakfast. The complimentary breakfast and free Wi-Fi make a great contribution to the cost of... More 

Swindon
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Outstanding. Very simply the staff were superb. Ryan scored the best, but the whole gang there made a real difference to my visit. I don't normally name individuals. Everything about the place worked. It's pretty low key and makes no pretensions to mega facilities etc, but really delivers the basics I wanted and they offered. I stayed for a week.... More 

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Guests, Thank you for your one week stay with us! We appreciate your mention of the first class service that you recieved during your visit at The Empress Hotel! Ryan and the team will be very happy to read your comments about your stay with us as well! As you mention, we are in the center of everything that... More 

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