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Empress Hotel of La Jolla

Certificate of Excellence
GreenLeadersSilver level
3.0 of 5
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7766 Fay Avenue, La Jolla, San Diego, CA 92037
Empress Hotel of La Jolla
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Ranked #5 of 24 Hotels in La Jolla
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 5 days ago
Susie D Stuart, Florida
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509 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stuart, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband and I have stayed at this property several times on business. Great location to easily get to work in San Diego and be able to walk to dinner, bars, shopping. We feel this is our home away from home. The staff is like family and welcome us back in a most comfortable way. If you want to know... More 

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Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Susie D - Thank you for taking the time to share your recent stay with us on TripAdvisor. I am extremely pleased to see that you greatly enjoyed your stay with us, with our Front Desk and Valet staff standing out in particular when it came to restaurant and local activity suggestions. Our staff strives to provide exceptional service... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Jon and Sally were so helpful at the front desk and so accommodating. The continental breakfast was delicious and the location is great because it is so close to the beach and to the grocery store. We had a relaxing three day weekend and will definitely be returning in the future!

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Tanya H - Thank you for taking the time to share your recent experience with us on TripAdvisor. I am extremely delighted to see that our friendly staff was a highlight of your stay with us, and that you were able to take advantage of the many complimentary amenities that we offer, such as the continental breakfast in the... More 

New York City, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely boutique hotel in a great location, within walking distance from restaurants and bars. Ryan was a friendly host providing gracious and thorough recommendations. Modern decor, nice bathroom with strong water pressure; however, the pull-out bed was a little lumpy for our back-- the king size bed was good. Otherwise, well worth the value!

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Caroline U L - Thank you for taking the time to share your recent experience as our guest on TripAdvisor. As the General Manager, I am absolutely thrilled to see the level of dedication to service provided by Ryan at the front desk and I am very happy to see that you also enjoyed your stay with us here... More 

Bellingham, Washington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This is one of those places that is a little older, without great water views, but reasonably priced, clean enough, and within walking distance of the strand along the water, restaurants, shopping, espresso shops, bakeries, nightlife, etc. The bed was King sized, comfortable, and had nice linens and enough pillows. Towels were clean and new enough. They did provide robes... More 

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Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear googlyspaceship - Thank you for sharing your recent experience as our guest on TripAdvisor. While overall, it looks like you enjoyed many aspects of your stay with us, most notably the linens and robes & location, there appears to be some areas where we could have done more to make your stay with us as enjoyable as possible. We... More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very well located - it is within easy walking distance of the beach and downtown. It's not right by the seafront and there is no ocean view, but that didn't matter to us because we just walk to the sea instead of staring at it from the hotel room. (Had the hotel been right at the beach, it would probably... More 

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Suyinmak - Thank you for taking the time to share your experiences from your recent stay at the Empress Hotel La Jolla. We are very happy to hear that you greatly enjoyed your time with us and appreciate your five star review. Thank you once again, and we look forward to your next visit! Sincerely, John S Haerr General... More 

Rochester, Michigan
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Empress is ideally located in La Jolla, a few steps from downtown and a few steps from the beach. The staff are amazingly friendly and helpful, always a smile. The room was huge and well appointed. Starbucks coffee in the room, microwave,Meriden, a lock-box, all the amenities. The bed was comfortable, and the room had awesome blackout shades. The... More 

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Phillip L - Thank you for taking the time to share your recent experience as our guest on TripAdvisor. I am very pleased to see that you enjoyed your stay with us and we look forward to the next time your travels return you to our hotel. It is our goal that every guest enjoy the most remarkable customer... More 

Los Angeles, California
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really enjoyed the bedding in terms of comfort and cleanliness, also the towels in the bathroom and the spaciousness of the bathroom. The carpets are all new and lovely. The hallways smell really nice, not too overpowering, just right. The art work is beautiful and local. Some rooms have windows that open a bit which is always what i... More 

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Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear SalOZ - Thank you for taking the time to share your thoughts on your recent experience as our guest on TripAdvisor. I am very happy to see that you were able to enjoy many of the complimentary amenities that we offer, while we are sad to see that you did not get to enjoy our continental breakfast served on... More 

Borrego Springs, California
1 review
5 of 5 stars Reviewed 3 weeks ago

In La Jolla for son's wedding. Spent two nights at the Empress. Extremely courteous staff, clean and comfortable rooms and great service from everyone. A special thanks to Ryan, Breanne, Kyle and Spencer. Would definitely stay there again and will recommend to others.

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Susan M - On behalf or our staff we would like to thank you for taking the time to share your recent experience as our guest on TripAdvisor. I am absolutely thrilled to see that our staff was one of the main highlights of your stay with us. The individuals that you highlighted above, are truly superstars and they... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff here is very friendly and accommodating. I always enjoy my stay as its clean, intimate and they still offer nice perks like warm cookies, apples, turn-down service and breakfast! It's also in a great location as you can easily walk to the water, restaurants, gyms, cafes, etc. I highly recommend this place as you'll feel very well taken... More 

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Caroline Y - Thank you for taking the time to share your most recent experience as our guest on TripAdvisor. I would also like to take the time to thank you for being a very loyal customer to our hotel, and being a repeat customer. I am very happy to see that we continue to provide you with a... More 

Jacksonville, Florida
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We researched and researched where to stay on our short San Diego trip, and based on reviews and price, we chose to stay at the Empress in La Jolla. Now, having experienced it on our own, we can definitely recommend it to anyone! First, if you're thinking that La Jolla might be too far from the action of San Diego,... More 

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Carmen C - Thank you for taking the time to share your recent experience as our guest on TripAdvisor. I am very happy to see that you greatly enjoyed your time with us, and that you were able to take advantage of our low package rates booking direct on our website. Additionally it is great to see that our... More 

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