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All 24 La Jolla hotels

Empress Hotel of La Jolla

3.0 of 5 Hotel   |   7766 Fay Avenue, La Jolla, San Diego, CA 92037
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Empress Hotel of La Jolla
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Ranked #12 of 24 Hotels in La Jolla
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
Farrell F
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438 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My boyfriend, my dog Max and I spent 2 nights at The Empress Hotel. The staff was extremely helpful, friendly and accommodating for our every need. The room was very clean, modern and surprisingly had soft towels. The shower was great, strong pressure and also very clean. The room rate was very reasonable, expanded continental breakfast daily, and dog friendly.... More

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Farrell, Bruce & Max, Thank you for taking the time to share your experience with us! I am so pleased that you found our staff to be friendly, helpful and accommodating. It is also great to see that you were able to enjoy everything that our convenient location has to offer as well as our many complimentary amenities from... More

Victoria, Texas, United States
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I will have to say on my return to La Jolla I will stay here. It has such a great location, great ambiance, attentive to your needs, great little breakfast area and classy restaurant with a lot of ambiance. All fit together to make you feel right at home. And the good news was they had free wifi in the... More

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear DrBudLee, Thank you for taking the time to review our hotel and we appreciate your kind comments. We are very happy to see that you greatly enjoyed your stay with us including our convenient location, attentive staff, and our boutique ambiance. We feel our guests should receive the highest level service at a great value and we're pleased to... More

Rye, New York
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed 4 nights in this small boutique hotel within walking distance to everything. Comfy beds, quiet rooms, and a great restaurant in the lobby. The staff was efficient, fast and all seemed to enjoy their jobs. Valet service took no time at all to get the car.

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Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear JoAnn C, Thank you for sharing your recent experience with the online community. We are very happy to see that you enjoyed your time with us while visiting La Jolla. We will let our staff know that you appreciated their friendly and efficient service. Thank you for mentioning our convenient location and we're pleased you enjoyed your experience at... More

Windermere, Florida
Top Contributor
105 reviews 105 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel location is perfect within walking distance to beach and great restaurants. Our room was very nice and clean, they're upgrading all the rooms in the hotel, we got the newest one. Has a nice coffee machine with starbucks coffee that was very convenient since we woke up after breakfast time. The staff was very nice and I got... More

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Braziliantravelers, On behalf of our entire staff, I want to thank you for sharing such kind remarks about your most recent stay. It is wonderful to hear that you enjoyed our newly renovated guestrooms, convenient location near the beach and restaurants, and our friendly staff. We look forward to seeing you again soon! Sincerely, John S Haerr General Manager... More

Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel has a great location but is in desperate need of an update. The rooms are average at best with very limited views. We couldn't even slide the bathroom door closed it was too heavy and jammed almost every time we tried to open. Breakfast is your typical lack luster continental with bagged bagels and unripe bananas. Don't let... More

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Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear JagstheTraveler, Thank you for taking the time out of your day to provide us with feedback regarding your recent stay with us. It looks like there were some areas that fell short of your expectations and I would like to apologize for the issues you encountered during you stay with us. I am sorry to hear about your experience... More

Covina, California
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We visit La Jolla often and always stay at the Empress Hotel. It's a quaint hotel and is in a great location. Within walking distance to the ocean and many, many restaurants to choose from. The staff is very friendly and helpful. We always take advantage of the continental breakfast, which helps get our day started. I highly recommend this... More

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Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Sabina A, Thank you very much for taking the time to comment on your recent experience at our hotel. We are all very excited to read that you enjoy getting your day started with our complimentary breakfast each morning. We're glad you appreciate our central location near great dining options and walking distance to the beach as well as... More

A TripAdvisor Member
5 of 5 stars Reviewed September 15, 2014

Simply a great experience. To say they bent over backwards to make our stay enjoyable would be quite an understatement... We loved the room and the cont breakfast was perfect! Don't be afraid to ask... They seem to welcome any challenge!

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at our hotel. We truly appreciate your kind comments regarding our hotel amenities and our dedicated staff who enjoying going out of their way to ensure all of our guests have an exceptional stay. Hopefully when you return to the area, we can once again have... More

Sherwood Park, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 14, 2014

This is an easy-to-find hotel in La Jolla Village. The friendly and helpful front desk and valet staff gave us a very warm welcome and provided a quick change/upgrade to our room when we discovered a couple of issues...had we only been staying one night, we wouldn't have bothered asking for another room, but this was to be our treat... More

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Roxanne L., Thank you for being our guest and for taking the time to share your recent experience. I am very excited to see that you were able to take advantage of the many amenities we offer free of charge, from our complimentary continental breakfast to our central location in downtown La Jolla and walking distance from the beach.... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 4, 2014

We stayed here for 2 nights in early August this year. Even though the hotel rooms could use some updating, you won't find better staff, service or location in the La Jolla area. We stayed at other large hotels in the area also and they can't compete with the service we got at Empress. You get personal service with a... More

Was this review helpful? Yes 5
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear SandraG67, Thank you for taking the time to review your stay with us on Tripadvisor. We are always striving to provide the best customer service to each and every one of our guests and it is great to see that you found our staff to be friendly and helpful. I am also happy that you were able to enjoy... More

San Diego, California
2 reviews
5 of 5 stars Reviewed September 4, 2014

My family checked in this hotel for my daughter's wedding. Hotel is clean, staff friendly, free coffee and close to the beach where my daughter got married. A lot of restaurants around. Hotel is very convenient to shopping area and groceries.

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience with the online community and our potential customers. We are very delighted to see that you enjoyed your experience at our hotel. Thank you for your kind comments regarding our friendly staff and excellent location within walking distance to the beach for your daughter's wedding. Please... More

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Additional Information about Empress Hotel of La Jolla

Address: 7766 Fay Avenue, La Jolla, San Diego, CA 92037
Phone Number:
Location: United States > California > San Diego > La Jolla
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Empress Hotel of La Jolla 3*
Number of rooms: 73
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla

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