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All 24 La Jolla hotels

Empress Hotel of La Jolla

3.0 of 5 Hotel   |   7766 Fay Avenue, La Jolla, San Diego, CA 92037
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Ranked #12 of 24 Hotels in La Jolla
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 4 weeks ago
dobshmd Seattle
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443 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel is a lovely refurbishment of an older property, in a great part of La Jolla, close to many amenities and the beach. The room was clean and just fine. The service though was POOR: 1. My son had to wait at the curb for over then minutes for a valet to come. 2. He had to then put... More

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. I am sorry to hear that your experience did not meet your expectations or the level of customer service that we strive to provide to every guest. Our staff will certainly use this as an opportunity for growth and improvement. I assure you, we will... More

Alpine
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location in La Jolla, easy to walk to shopping, restaurants, and the beach. Comfy room, hotel lobby was quaint and nice staff. Liked the coffee station in the lobby - nice touch. We would stay here again.

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear 245Karin, Thank you for taking the time to comment on your recent experience at the Empress Hotel in La Jolla. I am excited to see your comments about our quiet and convenient location just minutes from shops, restaurants and the beach. I am also pleased you enjoyed our complimentary breakfast and coffee in the lobby to start the day... More

Staten Island, New York
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed there on Oct 7-9th. Our room comfortable. We just wanted to say that they have the best towels, soft soft soft mmmmm. Valet was wonderful. Front desk was helpful with restaurants. Everyone was friendly and I would stay here again. Great location within walking distance to the shore and to some great restaurants. Thank you... More

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience on TripAdvisor! We are very delighted to see that you enjoyed your time at the Empress Hotel La Jolla and it is great to see that you were very pleased with your choice in our hotel. Thank you for all the kind comments regarding our comfortable... More

Lincoln, California
1 review
4 of 5 stars Reviewed 4 weeks ago

This Hotel has a great location, wonderful, courteous and helpful staff. The valet parking worked well. It is within walking distance to downtown, many wonderful restaurants and the beach. The beds were extremely comfortable too. The in Hotel restaurant had delicious food and was convenient too. Sally G. was particularly helpful and went out of her way to assist!

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Jeanne R, Thank you for taking the time to share your recent experience! We are very excited to see that you greatly enjoyed all that our hotel has to offer for each of our guests, including our convenient location, comfortable beds and our helpful staff, especially Sally G. We thank you for the very kind comments. We look forward... More

2 reviews
5 of 5 stars Reviewed October 17, 2014

My boyfriend, my dog Max and I spent 2 nights at The Empress Hotel. The staff was extremely helpful, friendly and accommodating for our every need. The room was very clean, modern and surprisingly had soft towels. The shower was great, strong pressure and also very clean. The room rate was very reasonable, expanded continental breakfast daily, and dog friendly.... More

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Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Farrell, Bruce & Max, Thank you for taking the time to share your experience with us! I am so pleased that you found our staff to be friendly, helpful and accommodating. It is also great to see that you were able to enjoy everything that our convenient location has to offer as well as our many complimentary amenities from... More

Victoria, Texas, United States
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2014

I will have to say on my return to La Jolla I will stay here. It has such a great location, great ambiance, attentive to your needs, great little breakfast area and classy restaurant with a lot of ambiance. All fit together to make you feel right at home. And the good news was they had free wifi in the... More

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear DrBudLee, Thank you for taking the time to review our hotel and we appreciate your kind comments. We are very happy to see that you greatly enjoyed your stay with us including our convenient location, attentive staff, and our boutique ambiance. We feel our guests should receive the highest level service at a great value and we're pleased to... More

Rye, New York
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

Stayed 4 nights in this small boutique hotel within walking distance to everything. Comfy beds, quiet rooms, and a great restaurant in the lobby. The staff was efficient, fast and all seemed to enjoy their jobs. Valet service took no time at all to get the car.

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear JoAnn C, Thank you for sharing your recent experience with the online community. We are very happy to see that you enjoyed your time with us while visiting La Jolla. We will let our staff know that you appreciated their friendly and efficient service. Thank you for mentioning our convenient location and we're pleased you enjoyed your experience at... More

Windermere, Florida
Top Contributor
105 reviews 105 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 13, 2014

The hotel location is perfect within walking distance to beach and great restaurants. Our room was very nice and clean, they're upgrading all the rooms in the hotel, we got the newest one. Has a nice coffee machine with starbucks coffee that was very convenient since we woke up after breakfast time. The staff was very nice and I got... More

Was this review helpful? Yes 1
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Braziliantravelers, On behalf of our entire staff, I want to thank you for sharing such kind remarks about your most recent stay. It is wonderful to hear that you enjoyed our newly renovated guestrooms, convenient location near the beach and restaurants, and our friendly staff. We look forward to seeing you again soon! Sincerely, John S Haerr General Manager... More

Washington DC, District of Columbia
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 12, 2014

The hotel has a great location but is in desperate need of an update. The rooms are average at best with very limited views. We couldn't even slide the bathroom door closed it was too heavy and jammed almost every time we tried to open. Breakfast is your typical lack luster continental with bagged bagels and unripe bananas. Don't let... More

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear JagstheTraveler, Thank you for taking the time out of your day to provide us with feedback regarding your recent stay with us. It looks like there were some areas that fell short of your expectations and I would like to apologize for the issues you encountered during you stay with us. I am sorry to hear about your experience... More

Covina, California
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 10, 2014

We visit La Jolla often and always stay at the Empress Hotel. It's a quaint hotel and is in a great location. Within walking distance to the ocean and many, many restaurants to choose from. The staff is very friendly and helpful. We always take advantage of the continental breakfast, which helps get our day started. I highly recommend this... More

Was this review helpful? Yes
Empresss_GM, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Sabina A, Thank you very much for taking the time to comment on your recent experience at our hotel. We are all very excited to read that you enjoy getting your day started with our complimentary breakfast each morning. We're glad you appreciate our central location near great dining options and walking distance to the beach as well as... More

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Additional Information about Empress Hotel of La Jolla

Address: 7766 Fay Avenue, La Jolla, San Diego, CA 92037
Phone Number:
Location: United States > California > San Diego > La Jolla
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Empress Hotel of La Jolla 3*
Number of rooms: 73
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla

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