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Hotel La Jolla, a Kimpton Hotel

#10 of 24 Hotels in La Jolla
Certificate of Excellence
GreenLeadersBronze level
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7955 La Jolla Shores Drive, La Jolla, San Diego, CA 92037
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Breakfast with a View
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Hotel La Jolla, a Kimpton Hotel
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659 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Clemente, California
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is an older hotel that Kimpton has taken over, renovated and now operates. As a result, some of the physical parts of the building have age, but the overall remodel design and condition is very good. The best thing is the quality of the staff, from the valet to front desk to the restaurant/bar servers. The staff really sets... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Greeted with big smiles by the Valet!! Bigger smiles by the front desk team! Going out of their way to make your stay a pleasant one. Love the rooms and the views! Love the hosted wine/beer hour each evening at 5 in the lobby. Free wifi and of course free shuttle service, free bikes to go exploring and free morning... More 

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Springfield, Missouri
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago NEW

I was glued to tripadvisor prior to our arrival because this was a surprise booking through price line. The reviews were sooo mixed- some great….some horrible! I was pleasantly surprised. Other than the fact that we had 5 people and ended up in a room with only one king bed…they ended up giving us a roll away for our son.... More 

Was this review helpful? Yes
Jeremy W, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review

Thanks for the review drnhyde! Beach hotels are sometimes really hard to judge given the lofty expectations so I understand the preliminary detective work but am so glad to see we made a great impression. Your review is awesome and very much appreciated, although we would have loved to make the experience a five star visit but we will continue... More 

Ladera Ranch, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Birthday weekend... we got lucky finding a room on short notice via Hotels.com. That said, first floor rooms can be a bit dodgy, but can't be picky when going with only 10 days notice. Not much of a view (at all) - just a wall around a decent sized patio. Look over the wall and it's the valet area. Bleh.... More 

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Jeremy W, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review

Thanks again for the multiple reviews of praise reelcromulent! It is reading your review that makes doing what we do so much fun. We strive for being genuinely hospitable while having some fun ourselves and with our guests along the way. It looks like we were able to accomplish that during your stay so thanks again for the awesome shout... More 

Atlanta, Georgia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I love Kimpton hotels in general. They're always beautiful, clean, and the staff is very helpful. This hotel is in a great location. You can easily walk to the beach and some cute restaurants. And there is a free shuttle that can bring you to downtown La Jolla. We were on the 7th floor and had a beautiful view of... More 

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Jeremy W, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review

Hi Annique D, Thanks for understanding that sometimes in the craziness of summer we aren't as quick to get rooms turned around for check in. Some things are out of our control but that is never an excuse for us to not give you all that you deserve and then some as one of our guests. So happy to hear... More 

Level Contributor
7 reviews
2 of 5 stars Reviewed 1 week ago

Location is ok, views are nice, rooms are small and ordinary. However, the front desk staff do not understand what hospitality means here. They locked me and my family out of our prepaid room on our 4th night of stay at 11pm. Yes, both of our keys were not working, our 4 year old was asleep in mom's arms, and... More 

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Jeremy W, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review

Greetings Semih, I am so sorry to hear that our team did not properly explain the reasons behind your experience. Unfortunately even as we tend to focus on the human side of hospitality more than anything els,e our needs as a business do come into play from time to time. Again my apologies that this was not explained properly. In... More 

Flagstaff, Arizona
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have waited a while to write this review because I wanted to be sure I was really disappointed or just in shock at the rudeness of some employees. I have been a Kimpton fan for years and have never been so let down by one of their properties as this one. To begin with the valets were beyond snarky.... More 

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Jeremy W, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review

Hi Sanchacita, I am so sorry you felt the suite here at Hotel La Jolla was not up to your standards. I can see how not having a tub would affect your outlook but with most suites design will remain the same unless it is a specialty suite which we unfortunately do not have. The great thing about our suites... More 

Northridge, California
Level Contributor
98 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked in the day ahead of my husbands three day business meeting and were told on the phone two hrs. before arrival that our room had already been determined and we had no view! We were assured we had been given a quiet location (Although never having asked for that) We were in 310 but you can only see... More 

Was this review helpful? Yes 1
Albuquerque
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stay at Kimptons regularly and have had some spectacular stays. This was the first time I have ever been disappointed in a Kimpton stay. That said, the "poor" rating is not factoring in the brand, i.e., I'm not saying this was a poor Kimpton stay; this was a a poor hotel stay. The hotel has an overall vibe of... More 

Was this review helpful? Yes 3
Jeremy W, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review

I am sorry to hear of your disappointing experience Steven T. What's worse is that it seemed like we could have made a difference but just didn't. That is not what we represent and certainly not within the culture of Kimpton. Our goal is to genuinely care about each and every guest of ours and we clearly missed out on... More 

Newport, Rhode Island
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was SO SO pleasantly surprised by this hotel! Im shocked its not a 4 or 5 star! everyone who worked there was fabulous, friendly & helpful. People complained here about $30 parking a nite, so Im glad i knew to do on street parking, in the neighborhood right there. NO issues AT ALL. Room was gorgeous, clean, modern. They... More 

Was this review helpful? Yes 1
Jeremy W, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review

Thanks for the glowing review NwptRN! Since you managed to travel all the way from Rhode Island and had such a great stay I think you win for review of the day. Thanks again for the kudos and come back to see us soon. More 

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