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Sheraton La Jolla Hotel

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3299 Holiday Court, La Jolla, San Diego, CA 92037
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Sheraton La Jolla Hotel
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818 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton La Jolla Hotel
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Northridge
1 review
4 of 5 stars Reviewed August 31, 2010

We really enjoyed our stay at this hotel. Angelica was our concierge and she made the trip so special for our family. We met her in the breakfast suite and after one day, she knew all of our names and was so full of information about the area. We all looked forward to seeing her each morning. It's that kind... More 

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Palm Desert, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2010

We absolutely love this hotel. We started coming to this hotel when our youngest daughter was just a few months old and she's just started college..... so about 18 years now even before it was the Sheraton (it was Radisson before). It is so convenient to all the shops, restaurants and post office. It has a quiet and peaceful setting... More 

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Temecula, CA
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 29, 2010

This was my second stay at this hotel, and I now realize my first stay must have been in a recently refurbished room. Our experience started off on the wrong foot with the person at the check in desk holding up a finger and saying "just a minute" and then walking into the back for several minutes. The elevators looked... More 

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SGV
1 review
4 of 5 stars Reviewed August 24, 2010

My husband and I stayed at this hotel since we were attending a car show in the San Diego area. Since my husband is quite paranoid about leaving his car unattended we requested a parking lot view room. (not a common request of course!) Sheraton didn't hesitate at all. The customer service here is top notch. Upon checking in I... More 

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1 review
3 of 5 stars Reviewed August 22, 2010

I am not one to complain about my stay ever but I was thoroughly disappointed when my husband and I stayed there to celebrate our anniversary. We were gone for the majority of the day, thinking our room would be cleaned by the time we returned. It was not. We were headed out shortly later but had to ask for... More 

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Canada
Top Contributor
58 reviews 58 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 21, 2010

Just as the title says, this is your basic Seraton, more suited for business than personal. Pros - free wifi, comfy bed, clean, microwave and fridge, nice pool Cons - location is away from the core La Jolla area, and you will need to drive to the beach. Very very small bathrooms (could barely close the door without hitting the... More 

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Simi Valley, California
1 review
4 of 5 stars Reviewed August 11, 2010

Armando seem to exemplify a pervasive approach among the staff at the hotel. The impression was the hotel put the satisfaction of their guest first and foremost. If the impression was in line with the intent, then Armando surely gets it. Thanks greatly for the hospitality.

Was this review helpful? Yes
SheratonLaJolla, Manager at Sheraton La Jolla Hotel, responded to this review

Thank you for stayng with us and for your review. Guest satisfaction is number 1 I'm glad you were able to see that with Armando. Thank you again and we look forward to welcoming you back! More 

Temecula, California
2 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 27, 2010

Well the hotel is old, not very clean and they put me and my family next to the Ice machine. That sounded like a jack hammer when it dumped it's ice. This happened at all time of the day and night. When we asked if there is anything they could to help us out. They had no answer. I had... More 

Was this review helpful? Yes
SheratonLaJolla, Manager at Sheraton La Jolla Hotel, responded to this review

Thank you for your response and I am sorry the hotel did not meet your standard. We have recieved several awards for cleanliness and we need to constantly keep that as a priority. As our Front Desk agent did offer to move your room due to the noisy ice machine, I understand the inconvenience, especially traveling with a young one.... More 

Fresno, California
1 review
5 of 5 stars Reviewed July 23, 2010

Friendly and informative staff exceptional rooms and awsome service..

Was this review helpful? Yes
SheratonLaJolla, Manager at Sheraton La Jolla Hotel, responded to this review

Hello and thank you for your review! We appreciate all comments and are glad to hear you enjoyed your stay with us. We look forward to welcoming you back to the Sheraton La Jolla Hotel! More 

Anaheim
1 review
2 of 5 stars Reviewed July 21, 2010

I have stayed at many Sheraton locations and have always praised the quality of the beds, pillows and service. This time I was very disappointed. The best were small (I had asked for queen but these were not queen size beds) and uncomfortable. Pillows were extremely uncomfortable. Also disappointed that I had asked at least 2 months ahead for an... More 

Was this review helpful? Yes
SheratonLaJolla, Manager at Sheraton La Jolla Hotel, responded to this review

I'm sorry to hear you had a disappointing stay. Thank you for your loyality to the Sheraton brand. All Sheraton hotels are required to have the Sheraton Sweet Sleeper bed in place. The hotel converted to a Sheraton in 2007 and had to have the Sweet Sleeper bed in place before conversion. Additionally, all our guest rooms which feature two... More 

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