Good location to visit Noboribetsu Jigokudani Park. 15minutes (or less) walk to the Park. Very reasonable pricing. Wonderful buffet at dinner time, and also at breakfast. You can enjoy as much as you can eat crabs, sushi, steaks, Tempura etc. Sometimes they show how to cook Tuna in front of you! Onsen (hot spring) is a very good quality one.... More

I came here some years ago and totally enjoyed my stay. Imagine my dismay when I arrived on my latest trip to find that, although the facility is beautiful, and the lobby (especially) elegant, the reek(!!!) of stale cigaret smoke was appalling. That other reviewer that said they didn't have any problem must either have been a life-long smoker or... More

there's a variety of different type of onsen frm salt to sulphur to iron, big & small total around 8 pools. The outdoor onsen can see a waterfall & nice garden. They swop the man & women onsen the next day so i get to c 2 different onsen. It's very near to the 7-11 in the shopping street &... More

The Hotel was dated and had a mixed odor of cigarette smoke and sulphur from onsen. We are of the opinion that this scent was itself built in with the Hotel resulting from many years of operation. Though the standard Japanese room we had was small, there was a rectangular sitting area near the window which added a pleasant feel.... More

Front staff weren't friendly, which is uncommon for Japanese service and was totally unexpected. We were already unimpressed. The rest of the staffs were fine. We stayed in a Japanese style room for 4 adults. They provided us with both hot water for making tea and iced water which we liked, along with some afternoon snack. The room was good.... More

It is one of the huge Onsen resort hotels you can find in Noboribetsu area. We chose buffet option for our dinner. While there were many to choose from, there were no signature dishes and you feel like you just become yourself full. Nothing fault nothing special. The Noboribetsu Onsen is one of the best Onsen in Japan so you... More

Stayed a night in Noboribetsu Grand hotel on the way from Sapporo to Hakodate. We booked a Japanese room for 4adults. Room decor a bit aged but otherwise quite clean. Separate toilet and bath room next to each other with the sink just outside. Hotel has no non smoking rooms but there is an air purifier in the room so... More

I stayed in Grand Hotel for 1 night after my ski trip in Niseko & I booked the hotel thru' the hotel website. I recommend this hotel because: 1/ Relative cheap, compared with the price for similar type of onsen hotel in the area. 21300 yen a japanese style room for 2 persons. Price includes 'bathing fee', tax, 2 cash... More

Definitely recommend this hotel for anyone traveling here. Our Japanese room was clean and in fairly good shape. Onsen is large and clean but outdoor onsen is small. Buffet was a good highlight of this hotel but it's not cheap at over 5000 yen per person. There is a SUPERB ramen shop across the street. Also great location as it's... More