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AQUA family Resort

Kanda Street, Sihanoukville, Cambodia
Hotel amenities
AQUA family Resort
Best prices for: 1 room 1 guest
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Ranked #61 of 183 Sihanoukville B&B and Inns
A recent review
4 of 5 stars reviewed 3 weeks ago
Ben G
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58 reviews from our community

Traveler rating
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    19
    12
    10
    3
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4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Don't stay here! Toilets blocked! Air con is like someone farting in your face! Smells like they used poo to grout the bathroom tiles! more hygienic showering in urine then their shower! Wet towels! Really old tv! No pool table like in the photos! Bar is not welcoming. Kitchen looks worse than some street vendors! Karaoke bar nearby to keep... More 

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Senior Contributor
30 reviews 30 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A small family run hotel - I accidentally booked the wrong dates online by a day, however the owner (who is a tremendously sociable and friendly Aussie guy) said it was fine and I could stay from the day I actually turned up from - for the same booked price. It was very kind and purely my mistake and from... More 

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Contributor
19 reviews 19 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had a great stay at aqua family resort. the owner is very nice and helps with all kind of issues. rooms were clean and in a good style for Cambodian standards. its located just a 10 minute walk from the beachfront and the main pier road. scooter can be rented for 6 USD/ day.

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 4, 2015

Very friendly helpful staff with lovely outdoor setting around a sparkling pool. We had two meals which were both delicious. Rooms very tired and in need of new linen and curtains. No blankets, kettle or hair dryer. The rooms had fans and air conditioner and a TV. Breakfast not included in price but was available cheaply from the resort. Both... More 

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Senior Contributor
47 reviews 47 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 18, 2015

The location is just perfect, staff and owner are really nice and helpful!! But i was really tired of terrible smell in our room all the time... like from sewerage... Also for me it was a problem that they dont have normal blankets.... only some thin cover like a sheet. They offered to me something extra to cover, but it... More 

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Burleigh Heads, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

Nice tidy quiet resort located a short walk from the beach. Spacious tidy rooms with a/c. Great bar overlooking the swimming pool. Friendly staff and a good restaurant. If you feel like relaxing and chilling out without having to leave your hotel, this is a great place to do so. I will definately stay at Aqua on my next visit... More 

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Phnom Penh, Cambodia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 21, 2014

I was stay at this small resort during my vacation to Sihanouk Ville in September for 3 nights with my co-workers it located in town center very closed to ochhuer teal beach it is very quiet place but in room is very dirty and have a bad smell the breakfast is higher than they have mentioned on their website it... More 

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AquaResortCambodia, Owner at AQUA family Resort, responded to this review

Thank you for your feedback. Just to note that the property is now under new management since October 2014 and there were quite a few days spent cleaning the place to our standards. As for the smell in the room we have retiled the bathrooms above the ground floor rooms which should fix this problem. More 

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 23, 2014

Rooms are clean and spacious. Air con which is a treat! Love the pool. I have already stayed here twice and on arrival last year Bob the owner upgraded us to a bigger room at same price. I will again be returning here next week. Very friendly staff and the cleaners aren't hassling you to get your room cleaned! Good... More 

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Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 30, 2014

I stayed at the Aqua over 2 years ago and was very pleased. When I returned to Sihanoukville this year I didn't hesitate to book there again. Was I wrong for that. I could not see any sign of regular maintenance and could not believe the stench in both the rooms I tried. Seems that "water" from the upstairs bathrooms... More 

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AquaResortCambodia, Owner at AQUA family Resort, responded to this review

Fair Comments. Yes the Aqua Resort did lack quite a bit of maintenance over the last couple of years and was run down. However in October 2014 the property came under new management. The leaks you mention were a result of poor building practices and I have since employed an Aussie Tiler to retile the bathroom floors. This has stopped... More 

Anchorage, Alaska
Contributor
12 reviews 12 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 31, 2014

Have stayed numerous times and find the rooms affordable, staff extremely attentive and an excellent location. We have had a room with a funky smell and simply asked for another room. Unless you want real top shelf accommodations, sometimes humid,damp Southeast Asia can have an unpleasant odor floating through an area from time to time. The staff at Aqua have... More 

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