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2.5 of 5 Inn   |   Kanda Street, Sihanoukville, Cambodia
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AQUA family Resort
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Ranked #47 of 175 Sihanoukville B&B and Inns
A recent review
3 of 5 stars reviewed 1 week ago
Vicy16
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54 reviews from our community

Traveler rating
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    11
    10
    2
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4
19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
47 reviews 47 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is just perfect, staff and owner are really nice and helpful!! But i was really tired of terrible smell in our room all the time... like from sewerage... Also for me it was a problem that they dont have normal blankets.... only some thin cover like a sheet. They offered to me something extra to cover, but it... More 

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Burleigh Heads, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

Nice tidy quiet resort located a short walk from the beach. Spacious tidy rooms with a/c. Great bar overlooking the swimming pool. Friendly staff and a good restaurant. If you feel like relaxing and chilling out without having to leave your hotel, this is a great place to do so. I will definately stay at Aqua on my next visit... More 

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Phnom Penh, Cambodia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 21, 2014

I was stay at this small resort during my vacation to Sihanouk Ville in September for 3 nights with my co-workers it located in town center very closed to ochhuer teal beach it is very quiet place but in room is very dirty and have a bad smell the breakfast is higher than they have mentioned on their website it... More 

Was this review helpful? Yes 1
AquaResortCambodia, Owner at AQUA family Resort, responded to this review

Thank you for your feedback. Just to note that the property is now under new management since October 2014 and there were quite a few days spent cleaning the place to our standards. As for the smell in the room we have retiled the bathrooms above the ground floor rooms which should fix this problem. More 

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 23, 2014

Rooms are clean and spacious. Air con which is a treat! Love the pool. I have already stayed here twice and on arrival last year Bob the owner upgraded us to a bigger room at same price. I will again be returning here next week. Very friendly staff and the cleaners aren't hassling you to get your room cleaned! Good... More 

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Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 30, 2014

I stayed at the Aqua over 2 years ago and was very pleased. When I returned to Sihanoukville this year I didn't hesitate to book there again. Was I wrong for that. I could not see any sign of regular maintenance and could not believe the stench in both the rooms I tried. Seems that "water" from the upstairs bathrooms... More 

Was this review helpful? Yes 2
AquaResortCambodia, Owner at AQUA family Resort, responded to this review

Fair Comments. Yes the Aqua Resort did lack quite a bit of maintenance over the last couple of years and was run down. However in October 2014 the property came under new management. The leaks you mention were a result of poor building practices and I have since employed an Aussie Tiler to retile the bathroom floors. This has stopped... More 

Anchorage, Alaska
Contributor
12 reviews 12 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 31, 2014

Have stayed numerous times and find the rooms affordable, staff extremely attentive and an excellent location. We have had a room with a funky smell and simply asked for another room. Unless you want real top shelf accommodations, sometimes humid,damp Southeast Asia can have an unpleasant odor floating through an area from time to time. The staff at Aqua have... More 

Was this review helpful? Yes 1
Hervey Bay, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed February 16, 2014

My daughter and I have just returned from Cambodia and whilst there stayed at Aqua Resort, I use the term resort very lightly, it was dirty, smelt of sewerage and frequented by old men and their prostitutes. The towels were dirty with stains on them (supposed to be white but were more brown) the power kept going off and the... More 

Was this review helpful? Yes 1
Brisbane, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 4, 2014 via mobile

How the hell this hotel has got a higher rating is crazy, for what it's worth way over priced. Walking into this place was so depressing, old and smelly from the sewage pipes next door. Walking into our room we were overwhelmed with the mould on the walls and water dripping down the wall, luckily someone left a towel there... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 9, 2014

I am extremely impressed with the professionalism from this hotel. My friend and I arrived extremely early in the morning as we traveled on the night bus from Phnom Penh. Traveling as two young women we thought it would be safer to arrive at the hotel. The night manager gave us a vacant room which allowed us to shower/sleep. Highly... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 5, 2014

Hotel is near Serendipity beach which is a 5 minute walk. I'm guessing its a family run hotel as they all sat near the reception for most of the day, if you needed anything you new where to find them but they were all very helpful. The rooms are basic and all face the pool which was cleaned every morning.... More 

Was this review helpful? Yes 1
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Additional Information about AQUA family Resort

Address: Kanda Street, Sihanoukville, Cambodia
Location: Cambodia > Sihanoukville Province > Sihanoukville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AQUA family Resort 2.5*
Number of rooms: 24
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Also Known As:
Aqua Hotel Sihanoukville

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