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The National Hotel

Certificate of Excellence
Hotel website
2 Water Street, Jackson, CA 95642
The National Hotel
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64 reviews from our community

Traveler rating
    41
    17
    5
    1
    0
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6
46
Solo
0
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fremont, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

I need to go to Jackson periodically for business. Found this fantastic hotel at the end of the Main Street. It's a historic hotel that has recently been renovated. It's not just the charm and history, but the incredible friendly staff and service that keep me coming back. All the rooms are a little different and some have balconies overlooking... More 

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Reno, Nevada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The recent remodel has made this old hotel fantastic! From the comfy bed and pillows, to the great old bar, to the delicious steakhouse - everything is fantastic! The owner is usually around and loves to talk about what he's done, and there is also a fun book in the lobby where people have shared their ghost stories of staying... More 

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Napa, California
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Redecorated recently, very clean, loved all the antiques, very tasteful. A wonderful breakfast was included. There is a quaint bar with a great bar menu and it is a steakhouse with a choice of many different steaks and other menu choices. The beds are heavenly, almost like sleeping on a cloud. The linens were high quality as well as the... More 

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Cali
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed one night at the National, and wish it could have been more! WOW! What a great job they did on renovation to this old hotel. Every detail was addressed, and we were impressed from the room, to the lobby! I booked a double room, and while it was small, we found it cozy. We stayed on the 3rd... More 

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Ukiah, California, United States
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for just one night but wished we could have stayed longer. The hotel recently had a several million dollar makeover and it shows. Every aspect of the hotel was perfect. Staff member at check-in could have written the book on customer service. Thoroughly answered each question we had and and then some. We were offered complimentary evening wine and... More 

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Lincoln, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We had an excellent but brief stay. The room exceeded our expectations, everywhere you turned was cleanliness. A wine and cheese plate in the lobby upon arrival was great. Noah and the rest of the hotel staff were very helpful. The bar drinks (made by an excellent bartender) with prawn cocktails and later some ice cream were a treat after... More 

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Branford, Connecticut
Top Contributor
60 reviews 60 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night in September of 2014, and it was probably the best night of our two week trip to the west coast. We stayed in the John Wayne room, which was attached to a balcony overlooking the main drag in Jackson. It was a warm night, just perfect for sitting on that balcony with a glass of... More 

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Santa Rosa, California
Top Contributor
650 reviews 650 reviews
112 hotel reviews
270 helpful votes 270 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff are very helpful and friendly. The rooms are well furnished in keeping with the era of the hotel. Charming antiques. We had a King Suite, small in size, yet nice. The tub with jets was very comfy we brought our lavender bath salts to use while soaking. Excellent job with refurbishing this historic treasure.

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Contributor
19 reviews 19 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 10, 2015

We wanted the Gold Country experience but with ambiance and value, and that's what we got! A beautiful old hotel with modern improvements and very well maintained. Excellent staff willing to accommodate their customers, and a nice restaurant on the hotel's lower level. The beds and pillows were wonderful, wish we knew the brand so we could duplicate it at... More 

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santa Clara, CA
Top Contributor
61 reviews 61 reviews
50 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 29, 2015

First the good: - Charming helpful front desk staff, thank you Melanie. - Complimentary cheese and wine in the lobby, a nice touch. - Loads of fluffy towels and pillows - Renovated historic property, brings the charm of a Gold Rush era hotel with modern conveniences, with some odd results ( see the not so good, below) - Convenient public... More 

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