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All 7 Jackson hotels

Holiday Inn Express Hotel & Suites Jackson

101 Clinton Road, Jackson, CA 95642
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Ranked #2 of 7 Hotels in Jackson
A recent review
4 of 5 stars reviewed 3 weeks ago
Ruud e Rotterdam, The Netherlands
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63 reviews from our community

Traveler rating
    29
    24
    4
    5
    1
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15
25
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rotterdam, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed a single night after a visit to yosemite.. Single kingsize bed, wofi, breakfast.. $131 Friendly service, great bed with a warm comforter and 4 pillows, good wifi, breakfast till 10 for late sleepers

Was this review helpful? Yes
HIEJackson, Director of Sales at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi Ruud e! We are very happy you enjoyed your stay while here in the states and that you made your way through the Gold Country to our location. Thank you very much for taking the time to review our property, we greatly appreciate your kindness! We hope you enjoyed the rest of your journey and ventures before returning home.... More

Jackson, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 20, 2014

Starting at check-in we have had a fine experience. KC was exceedingly friendly, and called our room to assure that a minor problem (my error in TV operation) had been satisfied. She cared. We also got a good recommendation to a restaurant, and ate there several times. This is a small town, and the staff at HIE were all friendly... More

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HIEJackson, Director of Sales at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi there PoolmanTom! Thank you so much for taking the time to write your raving review! We REALLY appreciate to have heard such marvelous things about our staff and property. :) The kind words help express exactly what we are trying to deliver here at the Holiday Inn Express in Jackson, CA. We appreciate YOU! Please come and see us... More

Sussex
Contributor
17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 20, 2014

Stayed for a couple of nights whilst on a road trip. The hotel was very clean and tidy as was the room. We had a view to the rear of the hotel and it looked like they were building a pool. The breakfasts were very good. Well presented and fresh. The staff at the hotel were more than accommodating. We... More

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HIEJackson, Director of Sales at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi ian1066! Thank you so much for your review of our property. :) We are very happy we upheld the expectations you were expecting and deserve from us. Please come visit us again when the pool is finished and experience the wonderful addition to the Holiday Inn Express in Jackson, CA! More

Portland, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2014

My husband and I were on a road trip to see his grandmother. We were exausted and checked in early. Angie from house keeping make our room look heavenly. I have never seen a more beauiful room. Thank you so much for some peace on a stressful trip.

Was this review helpful? Yes 1
HIEJackson, Director of Sales at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi there dawnsinger818! We appreciate your time in writing a review of our property and particularly about our housekeeper, Angie! :) We are very pleased you were greeted in the manner you should be and having a great experience with us at the Holiday Inn Express in Jackson, CA! KC and all the staff say, Thank you! :) More

Carson City, Nevada
Top Contributor
69 reviews 69 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 3, 2014

Although I'm calling this place average to good, given the limited choices in this area this is a good choice. It's everything you would expect from this brand. It's clean, right on the Highway, everything works, and a free breakfast to get you on your way. No swimming pool but it looks like one is coming soon.

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HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hello carsonguy. As well as thanking you for taking the time to write your review, we'd like to thank you for pointing out the convenience of our location as well as being what you'd expect. However, we would like for you to stay with us again and have a more-than-average rating for your stay! Hope to see you again at... More

Clacton-on-sea
Top Contributor
70 reviews 70 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 13, 2014

This motel was spotlessly clean and good value. Good first impression of car park and garden borders. Staff were helpful and knowledgeable. Luggage cart available but no assistance given. Elevator. Our room was large with very comfortable beds, fridge and microwave provided. Bathroom had both bath and shower and plenty of towels but body wash/shampoo is not provided. Suggestion for... More

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HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi pepeingle! Spotless is a great word! We thank you for taking the time to write your review. We apologize for any inconveniences you experienced and we will take your suggestions into consideration. :) More

Fremont, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 12, 2014

The room was large and very clean. Check-in and check-out was very easy. I had no real issues with the staff; they were professional and polite but not very social. The continental breakfast was adequate. They need a happy hour here!

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HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi dsquare! :) Thank you for your time in writing a nice review, we appreciate it! We are pleased you enjoyed your stay and we hope next time you stay with us you will be completely satisfied. :) More

Bonney Lake, Washington
Top Contributor
102 reviews 102 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed June 6, 2014

We had made reservations for two nights at the Holiday Inn Express Hotel and Suites in Jackson, CA. We were told that they only had a suite available for our visit. so we opted to pay more for the suite. The room was very large and comfortable. On the second day of our stay, we returned to the room for... More

Was this review helpful? Yes 1
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hello, Darrell. Thank you for taking time to write your review. We apologize we did not meet your expectations. We have addressed all staff with the issue at hand. We hope you will return in the future and we can show you the hospitality and service that is well deserved. Thank you. More

Bonney Lake, Washington
Top Contributor
132 reviews 132 reviews
21 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed June 3, 2014

We are normally satisfied with the Holiday Inn and Holiday Inn Express Hotels we visit but this one provided such poor service that I was compelled to let others know of our experience. The staff was generally unfriendly and unhelpful. Our room was poorly maintained, and wasn't even cleaned the first day of our two day stay. There were two... More

Was this review helpful? Yes
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hello, Sandra. We apologize we did not meet nor exceed your expectations during your stay. We also apologize you did not like the 20+ variety of items at our Express Start Breakfast to choose from. The A/C units are being replaced and we would like for you to come stay with us again so we can show our hospitality. Thank... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 17, 2014

I just want to give a vote of thanks to KC and all the Front Desk agents for handling my reservations, this week. They even pre-assigned the rooms next to each other and communicated with me well before our arrival on Wednesday. As a Platinum Ambassador, I couldn't ask for more. Highly recommended.

Was this review helpful? Yes 1
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi, Paulotoon! Thank you very much for your fabulous review. We are pleased and proud you received excellent service that you expect. Thank you for also pointing out nice details about our staff, they love it! :) Our team works very hard to accomadate our guests. Your business is appreciated and we look forward to your next visit! More

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Additional Information about Holiday Inn Express Hotel & Suites Jackson

Address: 101 Clinton Road, Jackson, CA 95642
Phone Number:
Location: United States > California > Jackson
Price Range (Based on Average Rates): $$
Number of rooms: 51
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Jackson
Holiday Inn Jackson
Holiday Inn Express Jackson
Jackson Holiday Inn

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