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All 7 Jackson hotels

Holiday Inn Express Hotel & Suites Jackson

101 Clinton Rd, Jackson, CA 95642
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Ranked #2 of 7 hotels in Jackson
A recent review
4 of 5 stars reviewed 1 week ago
SuzBana Stanford, California
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52 people have reviewed this hotel

Traveler rating
    25
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    3
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    1
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14
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2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Stanford, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We find that the Holiday Inn Express hotels are consistently great choices. The room was spotless, the linens were better than average, and the staff was terrific. The breakfast, while always good at this chain, seemed especially good. Lots of choices, with attentive staff. Great job!

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HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi SuzBana! Thank you so much for your kind-hearted review! We are pleased and happy you had a great time. Your compliments to the hotel and staff do not go unnoticed! We look forward to your next visit. :) More

Peoria, Illinois
Top Contributor
77 reviews 77 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed to check in late and they were very accommodating - front desk staff friendly and helpful - our room was very nice and also clean with all the comforts we needed. The free breakfast had a surprisingly large variety of choices - we especially enjoyed the pancake making machine. Missing was any fruit choice.

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HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi, Marilyn! Thank you so much for your awesome review of our hotel and staff! We are very happy you had a wonderful time and we were able to accommodate you. We look forward to your next stay. :) More

Sacramento, California
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 20, 2014

KC welcomed us with a huge smile and friendly greeting, when we came looking for a room after the nearby casino had none available. Clean, good sized room, comfy bed (with your choice of pillows - firm or soft), good breakfast to get you started (automated pancake maker was something I'd never seen before), convenient location. The only negative thing... More

Was this review helpful? Yes 1
HIEJackson, Marketing Director/Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Thank you, five4theroad! We appreciate your feedback and comments! Our apologies about the fridge, and we are working on that situation. Thank you for staying with us regardless and having a good time. :) Hope to see you soon! More

Columbus, Ohio
1 review
2 of 5 stars Reviewed January 2, 2014

I only stayed 2 nights, but they were less than enjoyable. The mini fridge clicked CONSTANTLY. I notified the front desk... they replaced it with one that was even louder. While the staff was not outright rude, the we're also not very friendly. I am on business trips for 8 days at a time twice a month. I will stick... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Dear gakilb, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise from the mini-fridge prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments... More

Cupertino, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 11, 2013

I've been here a few times. It's very affordable and in a good location, very family friendly. The rooms have the basics, very clean and comfortable. They have freshly baked cookies in the late afternoon. I only caught it once. I just happen to checking in when they were brought out. Usually I see an empty platter. Breakfast is included.... More

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HIEJackson, Marketing Director/Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hello there, Milicent T! Thank you for your kind review. We look forward to having you stay with us in the future! More

Burt Lake, Michigan
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 25, 2013 via mobile

We had been touring through gold rush country, and it was getting late. We thought we might find a Mom & Pop motel as we came into Jackson and we were pleasantly surprised when this beautiful, clean H-I Express appeared on our right. We took a quick pass thru town & only saw a couple of other places but neither... More

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Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 12, 2013

As a frequent traveler I appreciate the consistency I find at Holiday inn Expresses across the country. That said, this experience was par for the course. Fresh cookies at check in were a nice touch. We did not have a reservation; we were en route to South Lake Tahoe after spending some time at Yosemite and decided to call it... More

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Eads, Tennessee
Contributor
17 reviews 17 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 31, 2013

The price was too high for what we received. The room was OK, but generally average. The staff could have been friendlier even considering the CA "attitude". It may be the best in town, but it left a fair amount to be desired.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Dear Donald E, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. It's nice to hear that you are satisfied with your room, however it is regrettable that you found our overall facility... More

London
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 23, 2013

Very warm welcome, the receptionist was exceptionally cordial and helpful, none of our questions or wishes remained unanswered! A/C too loud for our liking to be left on overnight though. Not ideal for the old centre of Jackson but great if you just want a basecamp for touring (like we did), fabulous. Also, the Mexican restaurant across the street (as... More

Was this review helpful? Yes 1
Camino, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2013

Our two night stay was really wonderful Large room well equipped with a refreg and micro oven sitting area with a sofa, coffee table and two side chairs also included was separate table and office chair for internet use (free WFI Our room was on the court side very quite. A large sign in the grass said swim pool to... More

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Express Hotel & Suites Jackson

Also Known As:
Holiday Inn Express Hotel And Suites Jackson
Holiday Inn Jackson
Holiday Inn Express Jackson
Jackson Holiday Inn
Address: 101 Clinton Rd, Jackson, CA 95642
Phone Number:
Location: United States > California > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Jackson
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Jackson, California. Escape to Historic Jackson, California via the Scenic Highway 49. Visit Sutter Creek, Amador City and Drytown with an abundance of antique and specialty shops. A variety of leisure activities await you including many local wineries in Plymouth and the Shenandoah Valley area (just ask our friendly Front Desk staff for a list!) We also have a local ski resort, Kirkwood, just 50 miles east on Hwy 88. There are Gold Country Mining and Cavern Tours. The historic town of Volcano offers cavern tours at the Historic Black Chasm or visit and enjoy the Indian Griding Rocks. Another special treat is Daffodil Hill, offering thousands of beautiful daffodils in the spring for a short time, so don't miss it! We are just 5 miles from the Jackson Rancheria Casino, Hotel and Conference Center with many entertainment shows! We are just three hours from the gate of Yosemite and two hours from South Lake Tahoe and Heavenly Valley Ski Resort so whether Amador County is your destination or you are traveling through, stop by and stay with us! We look forward to welcoming you soon! ... more   less 
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