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Candlewood Suites Orange County, Irvine Spectrum

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16150 Sand Canyon Avenue, Irvine, CA 92618
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1 room 1 guest
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Candlewood Suites Orange County, Irvine Spectrum
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59 Reviews from our TripAdvisor Community

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Traveler rating
    16
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    17
    6
    6
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26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Aliso Viejo, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been doing a lot of traveling and this hotel was great! The staff was always happy to answer questions, solves problems (and there were a few, no big deal) and make our stay more comfortable. It was easy to find using Google maps and it is quiet and has a nice walking trail behind the hotel. I am... More 

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Rio de Janeiro, RJ
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 19, 2015

I went to Candlewood with my wife for two weeks for a study proposal. Price is good, but I didn't see, clearly, in any place at the site, that the housekeeping would come once a week. Impossible to keep clean if there is a kitchen inside the suite. Staff very good, specially a young Latin one. The American was to... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Orange County, Irvine Spectrum, responded to this review

Dear Felipe G. Thank you very much for sharing your experience from your recent stay with us. We are glad to know that you appreciated the service provided by some of our staff. However, please accept our sincere apology if you had some issues with regards to your room cleaning. Rest assured, your comments will be shared with our management... More 

Los Angeles, California
1 review
1 of 5 stars Reviewed July 15, 2015

This place is so hard to find, just like others have stated. Wasted 20 minutes circling around. Just know it's near Hoag Hospital. Room was dirty (hairs) dated, and musty. Most CS smell amazing as soon as you walk in. Would never stay here again. My wake up call was even late. Since when does 15 sound like 20? I... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Orange County, Irvine Spectrum, responded to this review

Dear USCproud, Thank you for taking the time to review our property. We are always happy to provide a consistently clean, comfortable and courteous place for our guest. It sounds like you were let down by the level of room cleanliness, unpleasant smelt of smoke, delayed wake up call service and the challenge you encountered in locating the hotel. Please... More 

Veneta, Oregon
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 17, 2015

We spent 3 nights here while on business. The mattress was not the best and the A/C had some problems but after we notified the front desk, they sent someone in to fix it promptly. It would have been nice to have a restaurant close by but we enjoyed the convenience of having a room with a kitchenette. There is... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Orange County, Irvine Spectrum, responded to this review

Dear Vickey G, Thank you very much for taking the time to share your comments online. I appreciate and wish to thank you for the kind words for the staff. I am also happy that you have noticed the cleanliness of the room. Meanwhile, I am deeply sorry for the issues you have encountered with the mattress and air conditioning... More 

Level Contributor
77 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed March 7, 2015

Great location and value if you are visiting Hoag or Kaiser hospitals. Ample lighted parking. Staff very friendly and acknowledged IHG Club status. Room was clean well appointed, with good WiFi and plenty of desk space. Would stay here again.

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Aurora, Colorado
1 review
2 of 5 stars Reviewed February 21, 2015

1) peanuts in "clean pticher" 2) long black hair in bed - I have short 1 inch grey and brown hair 3) dirty dishes - went out and bought some 4) ihg member requested upgrade never heard back 5) made ihg reservations rep note I needed help on checkin and wanted a room easy to find and quiet to study... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Orange County, Irvine Spectrum, responded to this review

Dear mountaintech, Thank you for writing us a review of your experience during your business trip and being one of our valued IHG Rewards Club members. We are very sorry you did not experience an exemplary hotel stay with regard to the room condition and cleanliness, staff service and internet connection was a let down during your stay. Please know... More 

Eagle
Level Contributor
145 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed February 18, 2015

Very quiet except for the typical midnight car alarm from some guest. Staff friendly, place is clean, adequate. I won't say its super nice, it could use some updating but for the price its great. Nice bike / jog path right out the door. Bed was comfy, can sleep with windows open and get some real air.

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IHGCare, Guest Relations Manager at Candlewood Suites Orange County, Irvine Spectrum, responded to this review

Dear Idahotraveler88, Thank you for taking the time to write your review regarding your stay. I am delighted to note that despite some issues, you were still able to enjoy your stay. I apologize for the shortfalls, nevertheless, we are very pleased that you were satisfied with most of our amenities. Your satisfaction is of utmost importance to us as... More 

Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 17, 2015

The renovation to Candlewood was ok, the one thing I found odd was all three facilities were connected. There wasn't much space to move around in the gym. Also, the room we stayed in had major flaws such as unmatched paint, mildew build up around the bathroom sink and tub, and wall thermostat not functioning properly. Inspector needs to check... More 

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Fresno, California, United States
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 24, 2015

actually studio type is pretty cool..like it..requested a king size and got my request...it was a double bed in two...nice stuff..we'll be back for sure... we were in room 118...love the ambiance of this room and pretty close to hoag hospital..

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Beijing
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 24, 2014

The hotel claimed the internet is available. But I found it was not worked at all. I checked other guests, they feel the same way. The front desk staff talk me they just updated their conneciton. i cannot even open a webpage. it is really not as they claimed.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites Orange County, Irvine Spectrum, responded to this review

Dear l d, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It seems that we were not able to execute an exemplary hotel stay experience with regard to internet service. Please accept our sincere apologies for any... More 

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