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Hilton Irvine/Orange County Airport

#8 of 18 Hotels in Irvine
Certificate of Excellence
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18800 MacArthur Blvd, Irvine, CA 92612
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Hilton Irvine/Orange County Airport
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Hilton Irvine/Orange County Airport
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555 reviews from our community

Traveler rating
    200
    202
    95
    34
    24
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291
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Honolulu, Hawaii
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for work and it could not have been easier. The hotel is right across the street from the airport (tip: exit from the airport parking garage door to get to MacArthur Blvd) so no need to deal with a shuttle, cab, or rental car. The restaurant/bar was excellent, beers are cold and the food is more sophisticated... More 

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Los Angeles, California
Top Contributor
87 reviews 87 reviews
43 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel's front desk and restaurant personnel are great. Needing to stay here often, I always receive friendly greeting and hear them doing the same for others. They seem to go out of there way to recognize regular guests. Hotel offers the best location adjacent to the John Wayne Orange County Airport.

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Arlington, Texas
Top Contributor
336 reviews 336 reviews
32 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for its proximity to the airport. I have decent status with HH and really find it a strange hotel for Hilton. Maybe they bought it recently? I see some response below that renovations are happening - couldn't be soon enough. I don't really know what to put my finger on, it was just not a good experience.... More 

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Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Jon, Thank you for taking the time to review your recent stay with us. I am truly sorry to have lost your business after one night. We do appreciate your Hilton Hhonors status and your loyalty to the Brand. You are correct that the hotel was purchased recently (Dec 2014) and have begun plans for a full renovation at the... More 

Fallbrook, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I stayed here thinking we would get more sleep prior to an early morning departure from the airport across the street than at home about a 100 miles away. Sadly, this was the worst night I have ever spent in a hotel. That is saying a lot having spent 21 years in the military personally and traveled... More 

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Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Denise, Thank you for taking the time to review your recent stay with us. On behalf of myself and the staff I want to apologize for the air conditioning unit not working properly in your room, along with the other issues encountered. I've worked with maintenance to fix them, however, I apologize that it wasn't resolved sooner. As well, I... More 

Powell, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I am a Hilton Gold member and I stay at many Hiltons in the USA and abroad. I pre-checked into the Irvine Hilton using the iphone app. We arrived at the hotel and we were greeted by the curb attendant. He downloaded the luggage into the hotel carrier and I told the attendant I already checked-inn using the iphone app... More 

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Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Guillermo, First and foremost I would like to apologize for the lack of service you and your wife experienced at the hotel. We do appreciate and value our Hilton HHonors members and you should have received the level of service you expected. I have personally shared your experience with the team and will continue to drive the importance of service... More 

Sacramento, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I would like to express my dismay with a recent stay and the treatment I received at your hotel from Thursday, March 11, 2015 through Friday, March 12, 2015. When I made my reservation to stay at your hotel on March 6, 2015, the total for my stay was $264.17 including taxes and service charges for the dates previously mentioned.... More 

Review collected in partnership with Hilton Hotels & Resorts

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Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Tonita, Thank you for your review. We greatly appreciate your feedback and we are very sorry for the disappointment with our policies. Your comments will be taken under consideration and the staff will be addressed as we continue to re-evaluate the needs of our guests continually work to improve our guest experience. We hope you will consider us again the... More 

Corona del Mar, California
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came in late around 11pm, and left at 6am, so didn't have a chance to really see much of the hotel. But the end was comfortable, and the room was really clean. I also really appreciated that they had liquid body soap. I'm not a fan of the at soaps, so that was a plus.

Was this review helpful? Yes 1
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Kayla, Thank you very much for the review of your recent stay. I am sorry you weren't able to experience many of the amenities we have to offer, but hope you can on your next stay with us. Regards, Rob Koscelnik General Manager More 

rocklin
Top Contributor
140 reviews 140 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What can I say? Gotta love the Hilton! - the room were the most clean rooms I've stayed in. Not one hair in the tub, that's a first! - beds were beyond comfortable, I melted and slept better than ever - the water is soft and as crazy as it sounds, it was one of the best and most relaxing... More 

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Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

tr21, Thank you for taking the time to review your recent stay with us. I truly appreciate the kind words and hope that we can be your hotel of choice when you are in the area. Regards, Rob Koscelnik General Manager More 

framingham, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were here for a conference in Anaheim. Hotel employees were very helpful from the people at the front desk to the people in their restaurant. They were all very accommodating from driving us to a local restaurant to remembering what we ordered for breakfast the day before.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Diane, Thank you for taking the time to review your recent stay with us. I appreciate the positive feedback of the staff and will be sure to share that with them. We hope to welcome you back with us the next time you are in the area. Regards, Rob Koscelnik General Manager More 

Irvine, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel a few times for business. Overall it has good accommodations and the staff is very friendly and helpful. Here are a few specific things to be aware of: 1. Rooms are in good condition except for electrical outlets on the lamp bases which frequently don't work. Carry an extension cord. I like a cool... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Brian, Thank you for taking the time to review your recent stay with us. I have passed along your comments to our staff. The hotel will be under renovation in all guestrooms beginning in early December of this year. We have taken into account the lamps and outlets in each room as well as the air conditioning units. We are... More 

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