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Hilton Irvine/Orange County Airport

#8 of 18 Hotels in Irvine
Certificate of Excellence
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18800 MacArthur Blvd, Irvine, CA 92612
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Hilton Irvine/Orange County Airport
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Hilton Irvine/Orange County Airport
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563 reviews from our community

Traveler rating
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    98
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Irving, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I were visiting family in both Laguna Niguel and La Habra. This location seemed to be the best in between area, and the price was better than most of the hotels in the area. The Hilton is very conveniently located near the John Wayne Airport, so I knew it was perfect. The rooms were spacious, nice mattress,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Ariel W, Thank you for taking the time to review your recent stay with us. I am so pleased to hear that you enjoyed your time with us while visiting family. I will definitely share your experience and comments with the staff. We look forward to having you as our guest again in the future. Regards, Rob Koscelnik General Manager More 

lena, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great Hotel Great people Every body was very nice and help my kids with all their needs also the rooms had a great view and where very clean The location of the hotel was perfect and help our family a lot and was a great vacation

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Sergio E, Thank you for the review of your recent stay with us. I am glad you enjoyed your vacation and that our staff was able to assist with your needs. Our staff will be delighted to hear your comments. We hope to welcome you as our guest again in the near future. Regards, Rob Koscelnik General Manager More 

Bonn, Germany
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here recently on a trip out west. Had reservations for 1 night, got here a day early. When we arrived, it took over half an hour to check in, because the front desk staff was one VERY busy person. While we waited to check in, we got to watch a drunk assault a customer-?!? Initial room was tired, and... More 

Was this review helpful? Yes
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Anonymous45066, Thank you for taking the time to review your recent stay with us. I am disappointed to hear that it took quite a while to administer your check-in. It is always our goal to expedite the arrival of our guests. I apologize that there was an unruly guest in the bar area and will definitely follow up with our... More 

Fresno, California
Senior Contributor
24 reviews 24 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

In the area to view a college campus. I didn't realize when I booked the hotel, it was a room with two double beds..for 4 people. Two people in a double bed..not very cozy. We are usually in hotels that have two queen beds. The breakfast buffet is not worth the price. It doesn't offer anything above bacon, eggs, cereal,... More 

Was this review helpful? Yes
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Khnmlh, Thank you for taking the time to review your recent stay with us. I do hope that the trip to view a local college was a success. I am sorry for any miscommunication regarding our bed sizes. We do have king and double beds. We will be implementing a new menu for each meal period and hope to add... More 

Leesburg, Virginia, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I was very pleased with this hotel. The only problem I encountered was the fact that I could not connect to the internet. During this trip I stayed at 2 Hiltons, this location and the other in Cupertino where internet was far better and "free" to guests. At this location there is a charge.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Benton, Thank you for taking the time to review your recent stay with us. I am glad to hear that you were pleased overall with your stay. I am sorry that you had challenges with the internet and we will definitely be looking into the system to ensure it is working properly. We are also in the process of getting... More 

Sacramento
Contributor
19 reviews 19 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very quiet. Expected some noise being so close to the airport - but I never heard a plane or road noise. Comfortable beds with an abundance of pillow. I wished they had free WiFi, though. The hotel is with walking distance to some nice restaurants.

Was this review helpful? Yes 1
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

John, Thank you for taking the time to review your recent stay with us. I am pleased to hear that you enjoyed your time and the quietness. I too am disappointed that the towels were replaced as it is a Hilton Standard and will definitely follow up with our Housekeeping department to ensure compliance. Thanks again and we look forward... More 

Honolulu, Hawaii
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for work and it could not have been easier. The hotel is right across the street from the airport (tip: exit from the airport parking garage door to get to MacArthur Blvd) so no need to deal with a shuttle, cab, or rental car. The restaurant/bar was excellent, beers are cold and the food is more sophisticated... More 

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Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

suffolkblueline, Thank you for taking the time to review your recent stay with us. I appreciate the kind words about the location, services and our Food and Beverage options. I will be sure to share your review with the team. We will be instituting a new menu in the very near future, so I hope you will be back to... More 

Los Angeles, California
Top Contributor
88 reviews 88 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel's front desk and restaurant personnel are great. Needing to stay here often, I always receive friendly greeting and hear them doing the same for others. They seem to go out of there way to recognize regular guests. Hotel offers the best location adjacent to the John Wayne Orange County Airport.

Was this review helpful? Yes
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Great2TravelCA, Thank you very much for taking the time to review your stay(s) with us. I am happy to hear that you enjoyed our staff and recognize their willingness to serve. I will be sure to share your thoughts with the team!!. I hope we can welcome you back as our guest again soon. Regards, Rob Koscelnik General Manager More 

Arlington, Texas
Top Contributor
378 reviews 378 reviews
37 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for its proximity to the airport. I have decent status with HH and really find it a strange hotel for Hilton. Maybe they bought it recently? I see some response below that renovations are happening - couldn't be soon enough. I don't really know what to put my finger on, it was just not a good experience.... More 

Was this review helpful? Yes
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Jon, Thank you for taking the time to review your recent stay with us. I am truly sorry to have lost your business after one night. We do appreciate your Hilton Hhonors status and your loyalty to the Brand. You are correct that the hotel was purchased recently (Dec 2014) and have begun plans for a full renovation at the... More 

Fallbrook, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here thinking we would get more sleep prior to an early morning departure from the airport across the street than at home about a 100 miles away. Sadly, this was the worst night I have ever spent in a hotel. That is saying a lot having spent 21 years in the military personally and traveled... More 

Was this review helpful? Yes
Rob K, General Manager at Hilton Irvine/Orange County Airport, responded to this review

Denise, Thank you for taking the time to review your recent stay with us. On behalf of myself and the staff I want to apologize for the air conditioning unit not working properly in your room, along with the other issues encountered. I've worked with maintenance to fix them, however, I apologize that it wasn't resolved sooner. As well, I... More 

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