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Residence Inn Irvine John Wayne Airport/Orange County

3.0 of 5 2855 Main Street, Irvine, CA 92614
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Certificate of Excellence 2014
Residence Inn Irvine John Wayne Airport/Orange County
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Residence Inn Irvine John Wayne Airport/Orange County
Residence Inn Irvine John Wayne Airport/Orange County
Residence Inn Irvine John Wayne Airport/Orange County
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182 reviews from our community

Traveler rating
    89
    61
    18
    9
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Irvine John Wayne Airport/Orange County
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Albany, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 12, 2014

This place is rapidly declining. Maybe because I stayed during peak season, but it was crowded and stressful. I waited at an empty front desk with a group of people before anyone came to greet us. I travel for my work, and have seen many hotels and this place needs a complete staff overhaul. When I checked in, the staff... More 

Was this review helpful? Yes 3
Calgary, Canada
Top Contributor
162 reviews 162 reviews
63 hotel reviews
212 helpful votes 212 helpful votes
3 of 5 stars Reviewed October 7, 2014

After one night stay, Residence Inn Irvine hasn't impressed my much. It seems like the bigger the hotel is the smaller personal service you get. I've got a good night sleep, that's for sure. Breakfast needs much improvements for the Residence Inn brand. One piece of advice: double check your card a few days after you check out; in my... More 

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Corona del Mar, California
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 3, 2014

Stayed at this property for five weeks while our house was being remodeled. The breakfast and pool are the best parts of this hotel, although even that needs work. The hotel was spraying down the concrete every morning by the pool and I just had to call them and say I think it is really irresponsible for them to do... More 

Was this review helpful? Yes 3
Greenville, South Carolina
Top Contributor
192 reviews 192 reviews
46 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 29, 2014

I've stayed here and reviewed this hotel twice before. It's a property I'd like to love, but what a difference 5 months makes. This was going to be my go-to hotel in Irvine. Since my last visit, the common patio area by the pool has become worn and dirty. It's one of the best features of the hotel, but I... More 

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Jason C, Manager at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review

Tim H, Thank you very much for taking the time out and providing some feedback regarding your stay with us. We do not shy away from feedback, good or bad. We always view it as an opportunity to continue to grow and provide the best experience possible. I greatly appreciate your comments regarding our patio/courtyard area. We understand this is... More 

Chandler, Arizona
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

Stayed here for the first time on the recommendation of family members as we were all travelling together the other weekend. They all said very good things about it. We found our stay to be very relaxing. Rooms were great, (loved the Studio room!) staff were all very friendly even when we showed up way too early the young lady... More 

Was this review helpful? Yes
Jason C, Manager at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review

Azlostcdn, Thank you very much for the great review. We are glad you enjoyed are studio suites. We take great pride in our hotel and the level of service we provide. I always share our feedback, good or bad with our team. I am sure my Front Desk clerk with the upside down name tag will get a kick that... More 

California
Contributor
19 reviews 19 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 4, 2014

Stayed here with my husband for one night. When I booked the room, I did have a request to have a high floor room. When we checked in, they upgraded us to a one bedroom suite and put on on the 7th floor (there are 8 floors in this hotel). Breakfast was okay and I like the fact the milk... More 

Was this review helpful? Yes
Jason C, Manager at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review

MamahOF2, Thank you for taking the time out of your busy day to write a review. Thank you for your insight on the breakfast, being a mother of 2 your opinion really matters. In regards to the fire alarm, it was a fire alarm that was set off from the toaster in the buffet line. Hopefully we will see you... More 

Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 4, 2014

I've been staying at this hotel 4 about 8 years now but since I'm new to tripadvisor this review is sort of retro given that my last stay was the winter of 2013. However it was probably my 6th or 7th stay there. There's a reason why I keep going back. The service at the front desk is phenomenal, I've... More 

Was this review helpful? Yes
Jason C, Manager at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review

Yana V. Thank you very much for the kind words and the amazing review. We are so happy that we have made you into a fan. We hope to see you again soon. Sincerely, Jason R. Cure Assistant General Manager Residence Inn Irvine Airport More 

San Francisco, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 30, 2014

Now where do I start – you would think good stuff right? After all, so many reviews are good, I wondered if I was at the same Hotel and this is an expensive recently updated Marriott Residence Inn in Irvine, near the John Wayne Airport. You expect Marriott to be clean, have helpful, pleasant and courteous staff. But Sorry, not... More 

Was this review helpful? Yes 2
Jason C, Manager at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review

MauiTrips, First and foremost, I sincerely apologize for your experience with us. The uncleanliness of the hotel and the level of service we provided are unacceptable. Reading your review it seems like we did not provide the usual level of service. We take all feedback, good and bad, very seriously. I would love to speak to you in further so... More 

Shillington pa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 25, 2014

So had make a last minute trip to Orange County to see family. We usually stay at the Renaissance Sport in Aliso Viejo but they were booked. We opted for the Residence Inn. What a surprise! It apparently was renovated in 2014. Great room on 7th floor. Quiet, very modern and clean. Breakfast was good. Kept cleaned and stocked. We... More 

Was this review helpful? Yes
Jason C, Manager at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review

BeachGal2011, It’s wonderful to hear we made a fan out of you. Our hotel was recently renovated in the first half of the year; we are still lining up the lobby renovation as well. Thank you very much for the great review and can’t wait to see you again in November. Sincerely, Jason R. Cure Assistant General Manager Residence Inn... More 

Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 18, 2014

Stayed at this hotel for eight nights with my family. We rented two studios. The room condition is ok and the furniture is fairly new. The hotel is ideal for families however its not within walking distance from major shopping centers. The hotel neighbourhood is surrounded by resrdintial complex and business at the same time. Its about 10 minutes drive... More 

Was this review helpful? Yes 1
Jason C, Manager at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review

DubaiTourist, First and foremost, thank you for staying with us. We greatly value your business. I must sincerely apologize for your experience with us. We take great pride in the hotel and the level of service we provide. It seems like we greatly missed the mark during your arrival experience. Unfortunately we cannot always honor an early arrival due to... More 

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Additional Information about Residence Inn Irvine John Wayne Airport/Orange County

Address: 2855 Main Street, Irvine, CA 92614
Location: United States > California > Orange County > Irvine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Irvine John Wayne Airport/Orange County 3*
Number of rooms: 174
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Also Known As:
Residence Inn Irvine John Wayne Airport/Orange County Hotel Irvine
Irvine Residence Inn
Residence Inn Orange County
Residence Inn Irvine John Wayne Airport/Orange County CA
Hotel Style:
#5 Business Hotel in Irvine

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