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Crystal Inn Suites & Spas - LAX

Certificate of Excellence
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11163 South Prairie Ave, Inglewood, CA 90303
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Crystal Inn Suites & Spas - LAX
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318 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very convenient location and priced right. Our room had both a king and double bed. We are a family with older kids and this suited our needs. It was quiet enough for us, it is next to the highway, but the road noise did not keep me from sleeping. We just drove in and out, felt very safe on hotel... More 

Helpful?
Thank Lisa T
Santa Fe, New Mexico
1 review
5 of 5 stars Reviewed January 4, 2016 via mobile

Wanted to say thanks again to the wonderful staff at Crystal Inn in Inglewood California, visited Inglewood for a New Year's Eve concert at the forum, unfortunately I had made reservations thru hotel.com and was very disappointed with our room, we called the Crystal Inn and they very graciously found a room for us, very nice rooms with great temperpedic... More 

Helpful?
Thank Natalie W
World
Level Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

I needed a place close to LAX and the hotels right by the airport were enormously expensive (I was there on very short notice). I got a good deal on this one and read the reviews - they are correct. No it's nothing fancy and where the 'spa' in the title comes from I'mn not quite sure, but the hotel... More 

Helpful?
Thank Samaire1
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review

Hello Samaire1, I appreciate the time you took to give us a review of our Hotel. I am glad to see that the price point, location and the quality of your room met your standards of whats expected from a quality Hotel. In regards to the Spa in the title that is in reference to the Rooms that also have... More 

Melbourne, Australia
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 29, 2015

Stayed overnight between flights from LAX. The motel is very basic, but positioned minutes from LAX and perfect for short airport stays. The rooms are spacious, the beds are comfortable (but the pillows were not) and reception is open 24/7. I must say the gentleman working nightshift on this particular night wasn't the friendliest man I've ever met, but he... More 

Helpful?
Thank paddlez0304
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review

Hello Paddlez0304, I am glad to see that the Crystal Inn Suites was able to provide you the necessary comforts you needed in between stays for the airport. I apologize for the rudeness of the night manager and I hope that it did not ruin the stay. We hope to have you as our guest again. Ray A. More 

Gold Coast, Queensland, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 18, 2015

I spent one night here in November before i flew out of LAX. Its less than 10 minutes away from the airport. The staff are really friendly and helped me figure out public bus transport to the shops, organised taxi's for me as well. The room was nice, the bed was very comfortable and had everything we needed and was... More 

Helpful?
1 Thank Sarah G
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review

Hello Sarah G. It fills me with utmost Joy to see that our staff helped you plan and enjoy your stay in the city of LA. We love helping visitors plan a good trip so they can see the many sights and sound of the city that we love. It also pleases me to see that you enjoyed the comforts/decor... More 

Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 14, 2015

Stayed here just one night before an early flight home out of LAX. The hotel is an oasis in an otherwise not-so-hot neighborhood. But for about $100, it was next to impossible to find anything else decent within 15 minutes of the airport. The grounds are clean, the parking lot is well lighted, the rooms are clean and nicely furnished,... More 

Helpful?
1 Thank Johnny007
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review

Hello Johnny007, Thank You for taking the time to leave a review detailing your stay. It's through reviews from reviewers such as yourself that give our hotel an opportunity and a voice. I am glad to see that the price point and the proximity to the hotel did not disappoint. I'm also excited to see that the quality of the... More 

Bussum, The Netherlands
Level Contributor
93 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed November 3, 2015

This motel is in Inglewood, not the best spot in the LA area. However, there is a supermarket close by and many companies that deliver food in your room. The room itself is fine and you can park in front of your door. It's closely located to LAX, which makes it perfect for an early morning flight. However, the noise... More 

Helpful?
1 Thank Knevel
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review

Hello Knevel, First off I want to Thank You for writing a review regarding your stay here at the hotel. I am glad to see that the quality/comfort of the room were to your liking. I am also glad to see that the food from our restaurants partners was delicious. We can't control traffic from the highway but still I... More 

Colombo, Sri Lanka
Level Contributor
237 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed October 26, 2015

Situated in a run down area not far from the Airport. Good communication by car. Almost no shops or Restaurants near. Coffee available 24 hours but no meals. Rooms are good size and have the essential equipment including a very comfortable bed.

Helpful?
Thank Cyril-Mundy
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review

Hi Cyril-Mundy, Thank you for leaving a review regarding the hotel. We understand the neighborhood is one that is still catching up to the hotel in regards to presentation but irregardless we hold ourselves to a standard that we can control and I'm glad to see that you appreciated that. We hope to have you again as our guest. Thank... More 

Great Barrington, Massachusetts, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 21, 2015

Definitely new and decent grounds, in a sketchy neighborhood, though easy on to the freeway for getting places. The people were so nice who run the place, so I give A+ for service. The accommodations were OK, large, very motel-like. There was good cable and decent (not terrific) wifi, and it was fairly clean. The bed was comfortable-ish, not great,... More 

Helpful?
1 Thank Shredlana
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review

Hello Shredlana, I want to take the time to say thank you for the review. It's through travelers such as yourself giving us a glimpse into your stay which gives us an opportunity and a chance to grow as a hotel. I am glad to see that the customer service from the employees here at the hotel did not fall... More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 6, 2015

The room is fairly clean and suited my needs as a reasonably priced out of town place to stay near the airport. But what really makes it is the nice staff, especially the manager, who is great. They are friendly and helpful and you can tell they care about the guests. The manager did extra things to accommodate me such... More 

Helpful?
1 Thank carnie l
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review

Hello Carnie1, I want to reach out and say Thank You for the heartfelt review you left about our hotel. I am glad to see that the genuine care and affection that we have for each of our guest that walk through our lobby doors shined through to you. We loved having you as a guest and look forward to... More 

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