This is the absolute WORST establishment I've ever step foot in. The service, safety, cleanliness, customer service, and everything an establishment should have- America's Best Value Inn Indio lacks. First, the internet connection DOES NOT work. At all. Why say you have internet when you clearly don't? False advertising. Second, the room is polluted with the smell of fish. The... More

I just got home from a week at America's Best Value Motel in Indio, California, where a friend and I stayed while going to the big BNP Paribas tennis tournament held there in March. We went to watch Rafael Nadal, and since he had been out for several months with a bad knee, and just came back, this was a... More

This place is a nightmare. The Internet doesn't work, the remote for the tv is broken, the rooms are filthy, and the staff is rude. I booked a nonsmoking room, when I got here they told me that the nonsmoking was only a "special request," despite the fact that I explicitly booked a room said nonsmoking only. Now I'm sitting... More

We stayed there because we were going to the "Rhythm, Wine, and Brew Festival" at the Empire Polo Club. OMG, it was the grossest place I have ever stayed. I didnt want to touch anything. There were stains on everything, they had an old recliner in the corner that had a tear on it and a layer of dust, the... More

I was double charged at this hotel and I've been fighting to resolve the issue for months. The manager -- mentioned repeatedly in these reviews as an unsavory fellow -- is a complete nightmare. I should have known the moment I met him that I was in for it. This place is gross and the guy who runs it is... More

I chose Indio as the City to stay over night because of it's beauty...however, I wish I had chosen a different hotel. My kids had been looking forward to the swimming pool, especially since it was such a hot place, and after I got the room, I realized it was closed...so that was a big dissapointment. The room itself was... More

The room was mostly clean and the shower was hot. That's the good. The bad: The manager was psycho. Tried to double charge me, took forever to get me checked in, just came off really argumentative with everybody in the lobby. Wifi was super slow. Place is run down. Stay here only if you're desperate.

The Customer Services was horrible The lady behind the desk took forever to get me in my room. The Manager was Shady, Loud and Rude. The room was dirty. I saw Roaches in it and I was kept up all night by a crack head running back and fourth in the room above me. I left as soon as the... More

My experience at this hotel was refreshing. After searching for a hotel for over 10 hours I came across this establishment. The General Manager Arun was more than helpful arranging exactly what I needed. The full experience and the price was beyond comparison to the prices around this location. Just to give you an idea of my mind frame, I... More