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Quality Inn & Suites

2.5 of 5 84096 Indio Springs Dr, Indio, CA 92201 (Formerly Clarion Inn)
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Quality Inn & Suites
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Quality Inn & Suites
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79 reviews from our community

Traveler rating
    17
    29
    19
    5
    9
See reviews for
22
24
5
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portland, Oregon
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I usually stay with Choice hotels but when I read some of the reviews I started to worry. The location was where I wanted to be so I took a chance. I am glad that I stuck with The Quality Inn The room was clean and the bed was very comfortable. I would recommend staying here if you are in... More 

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Prescott, Arizona
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was wonderfully convenient off the 10, which was nice. We thought we were getting a suite, but it was just a room with a couch in it. The bed was comfortable, but the floors were filthy. My feet turned solid black walking on them, which was pretty gross. There was also a lot of peeling paint. The breakfast was... More 

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Phoenix, AZ
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 11, 2014

This is by far the worst hotel room I have ever stayed in. It just felt disgusting. The upkeep on the hotel definitely leaves something to be desired. Much of the tile grout is chipped or cracked. The molding around the doors is coming off with nail holes all over and even nails sticking out. There were strange splatter stains... More 

Was this review helpful? Yes 1
Highland, California
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 4, 2014

Problem #1 We were supposed to have a non-smoking room, but it definitely smelled like smoke. Problem #2 We couldn't complain by phone, as the phone didn't work. Problem #3 When we turned the bed down, a large cockroach was hiding under the pillow. When I told the girl at the front desk about the problems, she said the manager... More 

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Sun Valley
1 review
4 of 5 stars Reviewed October 29, 2014

Nice place perfect location to fantasy 29 casino. Price and location were great. Nice place.Breakfast was ok pool is small but clean. Jacuzzi when warm is ok. Not the best but for the price was perfect paid 68.00 with tax thru price line bidding.

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Abbotsford, Canada
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2014

Just driving through Indigo, most hotels were book due to a wrestling events, not many choices, for sure, decided to give this hotel a try. We got the last room available. Very clean, all new beds, breakfast included. They only had one room left, with a king size bed, but they also had a pull out sofa bed, which was... More 

Was this review helpful? Yes 4
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2014

We found dried vomit on the bed skirt and on the floor. We called the front desk and were told the hotel was full and we couldn't move. We asked for staff to come up and change the sheets and were told there was no one to do it that late. After hanging up we found brown smears on the... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 29, 2014

Stayed here one night passing through on our way to Joshua Tree. Location was perfect for accessing the south entrance to the park. Also, its about a one minute drive from a casino with many restaurants down the street and about 5-10 minutes from some good eats in Indio. The rooms were decent, pretty clean and spacious. The adjoining room... More 

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Phoenix, Arizona
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 22, 2014

Great place, clean, quick check in/out, nice size rooms and great price. Went to enjoy a concert at Fantasy Casino right down the street when we returned nice to have good lighted parking. Everyone was very friendly at the hotel and accomodating.

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Elkhart, Indiana
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 1, 2014

My stay was the Sat before Labor Day and the Hotel was sold out. I had to take a smoking room even though I don't . I was given a room on the 2nd floor at the opposite end of the hotel. The elevator was at the far end. It was 107 degrees outside, it took approximately 5 hours to... More 

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ClarionIndio, General Manager at Quality Inn & Suites, responded to this review

Nathaniel D, First off--and most importantly: let me offer you a sincere and heartfelt apology for your recent stay with us. We pride ourselves on offering superior customer service and making our guest feel like family. And on every stay. We take your comments very seriously. And it saddens us that we failed to deliver on the expectations that we... More 

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Additional Information about Quality Inn & Suites

Address: 84096 Indio Springs Dr, Indio, CA 92201 (Formerly Clarion Inn)
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Indio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 125
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Also Known As:
Clarion Hotel Indio
Holiday Inn Indio

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