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All 16 Indio hotels

Super 8 Indio

2.0 of 5 Motel   |   81753 State Route 111, Indio, CA 92201
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Super 8 Indio
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Ranked #12 of 16 Hotels in Indio
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260 reviews from our community

Traveler rating
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    81
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

I was at Super 8 motel on Saturday, 10/11/14 until my departure the following day on Sunday 10/12/14. I checked in around 13:30 and was treated well by the front desk clerk. I was given my key to room 207 and headed there. I walked into the room and it was clean. I looked around and the room, washing area... More

Review collected in partnership with Super 8

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Salton City, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great time during my stay I was able to walk to restaurants. Property was pretty clean and room was great. I was in room 128, this room was remodeled since last time I was here. There is many new changes being made at the hotel. Front desk staff Yoselyn greet us with a smile every time we... More

Was this review helpful? Yes
Veronica q, Manager at Super 8 Indio, responded to this review

Thank you for sharing your experience and for pointing out the efforts of our staff (Yoselyn) to treat you like family and make you feel at home! It means a lot to hear from guests who are satisfied with all of our services, cleanliness, and amenities. We thank you for your loyalty and look forward to serving you again in... More

Long Beach, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 9, 2014

When we checked in we asked for a first floor room and the clerk said they were full. We stayed there two nights, and the place seemed to be almost empty. Apparently we were given the least desirable of the rooms available. When I took a shower, there was no bath mat in the tub and it was like stepping... More

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Veronica q, Manager at Super 8 Indio, responded to this review

I am very sorry to hear that you had difficulties and that you experienced such unusual circumstances and inconveniences during your most recent stay with us. Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. Thank you for taking the time to share your experience and to bring these... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 3, 2014

waited at the desk for 15mins after reading a sign saying back in 5min staff was very rude, inconsiderate... i have never been treated like that. I felt so disrespected I walked out. Customer service nightmare and they still tried to charge my card after they refused to let me check in

Was this review helpful? Yes 2
Veronica q, Manager at Super 8 Indio, responded to this review

I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings happened during your supposed to be checking in and were not addressed in a professional manner. I understand that the error occurred through no fault of your own and I hope we have been able to resolve the issue to your satisfaction. Thank you... More

Florence
1 review
2 of 5 stars Reviewed September 2, 2014

The ad said super 8 breakfast, but it was only a continental, The thermostat on the wall was a dummy, AC actually operated by unit thermostat, froze until we were able to turn it up to 76.. The rug was dirty, and there were bugs which bit us while we slept, raising welts and itching for 2 days.. The TV... More

Review collected in partnership with Super 8

Was this review helpful? Yes
Veronica q, Manager at Super 8 Indio, responded to this review

It is our ultimate goal to give each guest the best value and most comfortable and convenient experience at the most affordable rate. For this reason, our rates are competitive within the area, and I sincerely apologize if you did not receive your money's worth in accommodations and hospitality. Thank you for bringing this matter to our attention so that... More

Buffalo Grove, Illinois
1 review
5 of 5 stars Reviewed August 26, 2014

Every thing about the room and the staff was above excellent but the water in the shower got so hot it burnt my left leg. The water in the toilet was really hot too. It almost burnt my but checks. Other than that my stay was excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes
Veronica q, Manager at Super 8 Indio, responded to this review

Thank you so much for acknowledging the efforts of our staff to make you feel comfortable and welcomed. However, I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. We also hope that you will be far more impressed with our improved accommodations and services during your next visit! More

Indio
1 review
1 of 5 stars Reviewed August 25, 2014

Management came in after 30 minutes we were there and yelled at me in front of my kids to be quite if not he would call PD and take us out without refund of our 3 day up front money, when rooms next to us had employees staying with barking dogs and smoking weed,didn't tell them anything noise was not... More

Review collected in partnership with Super 8

Was this review helpful? Yes
Veronica q, Manager at Super 8 Indio, responded to this review

Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation. Please accept our sincerest apologies for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure... More

Sierra Vista, Arizona
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 20, 2014

The ice machine was broken. The faucet in the bathroom was backwards for the water temperature. The air conditioner was noisey. The juice machine was out of order for breakfast.

Review collected in partnership with Super 8

Was this review helpful? Yes
Veronica q, Manager at Super 8 Indio, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself. More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 18, 2014

I was so disappointed. When I booked the room the pictures shown showed new remodeled rooms flat screen TV and spacious floor plans.when I checked in I was given a small outdated room, small tube tv, and the wifi never worked, when I called to complain they said try all the wifi available one of those should work of not... More

Was this review helpful? Yes 1
Veronica q, Manager at Super 8 Indio, responded to this review

I am so sorry to hear about the difficulties that you experienced during your recent stay with us. I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. Thank you so much for your thorough... More

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Additional Information about Super 8 Indio

Address: 81753 State Route 111, Indio, CA 92201
Location: United States > California > California Desert > Greater Palm Springs > Indio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Indio 2*
Number of rooms: 92
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Also Known As:
Super 8 Indio Hotel Indio
Indio Super Eight
Indio Super 8
Super Eight Indio

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